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Forums: Game & Account Support

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  1. Exclamation Sticky Thread Sticky: Patron Issue - Account Information needed

    Heya, There have been a lot of reports regarding patron issue lately. In order to help us track the affected accounts, please read this thread...

    Started by Carendash‎, 01-02-2019 09:36 AM
    86 Pages
    1 2 3 ... 86
    • Replies: 856
    • Views: 58,934
    07-05-2020, 07:48 PM Go to last post
  2. Sticky Thread Sticky: Purchase Assistance - Can't add payment method - "We are unable to complete your purchase" Error

    Greetings Adventurers! From time to time, players will run into an issue preventing them from adding a payment method, or completing a purchase....

    Started by Fasti‎, 01-17-2015 12:45 AM
    92 Pages
    1 2 3 ... 92
    • Replies: 911
    • Views: 169,114
    06-29-2020, 09:26 PM Go to last post
  3. Sticky Thread Sticky: Not Receiving A Glyph Authentication Code Email?

    Greetings Adventurers! There is currently an issue preventing some players from receiving Glyph authentication code emails. While we're working...

    Started by Fasti‎, 05-15-2015 01:28 AM
    31 Pages
    1 2 3 ... 31
    • Replies: 300
    • Views: 67,040
    06-23-2020, 05:48 AM Go to last post
  4. Sticky Thread Sticky: Fixing Error 2025 Issues

    Hey everybody! One of the most common issues we see players having is the connection error #2025. I'm sure many of you are well aware of this...

    Started by ZamboniChaos‎, 03-18-2016 01:11 PM
    1 Archeage Team Post(s)
    • Replies: 3
    • Views: 9,490
    02-09-2019, 10:22 AM Go to last post
  5. Sticky Thread Sticky: Failed to Load Game Data error

    Previous version number - 449968f Current version number - 450630f If you've received this error, it means there was a data corruption during the...

    Started by Link‎, 09-08-2016 12:31 PM
    2 Archeage Team Post(s)
    • Replies: 2
    • Views: 15,904
    10-29-2016, 09:02 AM Go to last post
  6. Sticky Thread Sticky: Need Assistance? Contact our Support Team!

    Welcome to the ArcheAge Technical & Account Support section of the official ArcheAge forums! If you're actively experiencing an issue, please...

    Started by Scapes‎, 07-17-2014 08:31 AM
    • Replies: 0
    • Views: 28,518
    07-17-2014, 08:31 AM Go to last post
  1. Error 1026 help!!

    I would like to know how to fix that error, I already went to the website and did exactly what said there and I still get same error even if only...

    Started by Blahblahblah‎, 08-13-2020 07:04 AM
    • Replies: 1
    • Views: 89
    08-13-2020, 10:15 PM Go to last post
  2. UI settings change everytime I log in

    Hello, I have a problem with my game. Everytime I log in my IU settings reset, UI size settings, the sound is set to default again, my inventory...

    Started by Nebs‎, 08-05-2020 02:06 AM
    • Replies: 3
    • Views: 159
    08-12-2020, 02:36 PM Go to last post
  3. Rock n Roll Crates Merchants Favor Not Dropping

    Merchant's Favor does not appear to be dropping from either this new Rock'n'Roll Pet Crate or the previous Rock'n'Roll crate (that I can recall of...

    Started by Mindlessthinker‎, 08-07-2020 11:54 AM
    • Replies: 0
    • Views: 110
    08-07-2020, 11:54 AM Go to last post
  4. i log it to get disconnected

    I can get to the character screen and then go to log in then it disconnects me anyone know why this would happen?

    Started by umeruri1‎, 08-02-2020 11:02 AM
    1 Archeage Team Post(s)
    • Replies: 1
    • Views: 151
    08-03-2020, 04:08 AM Go to last post
  5. Changing name

    When are planing to let us change name only name i not asking for change server is only change name :(

    Started by Amyaki‎, 12-13-2019 02:18 PM
    • Replies: 2
    • Views: 395
    07-30-2020, 08:46 PM Go to last post
  6. why cant change my name anymore

    I want to start playing the game more time but i want to start with a new name where not one know who i am plz put back the changing name option !!

    Started by Amyaki‎, 04-13-2020 07:08 PM
    • Replies: 3
    • Views: 336
    07-30-2020, 08:45 PM Go to last post
  7. Why to sell Bound Character Slot on Fresh Start?

    I pay 50 dilligent coins for nothing??? Later I discovered, fresh start can only have 1 character slot, so, why sell it?

    Started by Kihei‎, 07-16-2020 10:33 AM
    • Replies: 1
    • Views: 351
    07-30-2020, 03:31 PM Go to last post
  8. Shaz Shame for the support !! Shaz Honte pour le support

    Bonjour, J'ouvre ce topic car c'est honteux ce que vient de faire le support. Pour commencer, un des membres de ma guilde a acheté le pack des...

    Started by Sataichi‎, 07-03-2020 08:32 AM
    • Replies: 5
    • Views: 463
    07-30-2020, 06:04 AM Go to last post
  9. Unhappy rampage chroma recipe is wrong (C200 version)

    Hi, I need Help with the Game master or who ever owns those recipes Archeage: Unchained Character name: Kismato Server name: Gildaron It show...

    Started by thefearhero‎, 07-27-2020 10:14 AM
    • Replies: 0
    • Views: 166
    07-27-2020, 10:14 AM Go to last post
  10. name change not working

    on my other account, i am attempting to do a name change. i have sufficient credits, but when i click the option, the new page where i would choose...

    Started by Schmendrick‎, 02-07-2019 05:59 PM
    5 Pages
    1 2 3 ... 5
    • Replies: 40
    • Views: 6,768
    07-25-2020, 11:35 AM Go to last post
  11. tempering with weapon anchor temper npt work

    I was used 16 bound weapon anchor temper and 2 not bound for try upgrade 22 to 24 and all 18 tries was failed. with 13,5% chance its very very...

    Started by Sesilia‎, 07-09-2020 02:25 PM
    • Replies: 0
    • Views: 237
    07-09-2020, 02:25 PM Go to last post
  12. Main story line quest bugged - cannot progress

    Hi archeage team, I ran into an issue today and I cannot progress. I loaded in the cinematic video and pressed ESC to skip it. the game froze and I...

    Started by Bumho‎, 07-09-2020 10:00 AM
    • Replies: 1
    • Views: 210
    07-09-2020, 10:07 AM Go to last post
  13. Stammspieler verschwunden

    ANFRAGE #1543247 Hallo liebe Leute, ich habe mich heute, 07.07.2020 gegen 20:10 eingeloggt und bemerkt dass mein Stammspieler verschwunden ist....

    Started by Rondon‎, 07-07-2020 11:28 AM
    • Replies: 3
    • Views: 292
    07-07-2020, 12:00 PM Go to last post
  14. My free 200 diligence points are gone

    I receive 20 labor potions and 200 diligence points for free when I start the game. I put then on warehouse, but they are not there anymore.

    Started by Kihei‎, 07-05-2020 09:08 AM
    • Replies: 1
    • Views: 263
    07-05-2020, 03:52 PM Go to last post
  15. error #1017

    i was re-installing Archeage it took all day and night just to get where i had 8 gigs left to download, then suddenly i had to install java and when...

    Started by TheArtisticFox‎, 07-21-2014 10:26 AM
    • Replies: 5
    • Views: 6,077
    07-01-2020, 10:55 PM Go to last post
  16. Problem in easyanticheat

    help me please https://mega.nz/file/1p1BBahA#IP8qNdJDg_Ju4NDsGzuqbPKsdNCEcaJI9IcZ7qihaTY

    Started by khaled kaseem‎, 06-29-2020 06:29 PM
    • Replies: 2
    • Views: 327
    07-01-2020, 09:51 AM Go to last post
  17. My Hiram t5 scepter got lost from my bag

    My Hiram t5 scepter got lost from my bag and i didnt move it to storage or weapon swap slot, was missing 17% to eternal grade it, after i logged off...

    Started by abydos‎, 06-30-2020 05:40 PM
    • Replies: 0
    • Views: 275
    06-30-2020, 05:40 PM Go to last post
  18. Unhappy Cant summon Red Freighter Chroma

    Dear support! In 24 june, my tractor got stuck on the Elevator at Veroe temple at Hasla. Since I couldn't recall or re-call him, I left the game,...

    Started by Vorobey‎, 06-27-2020 08:53 PM
    • Replies: 0
    • Views: 262
    06-27-2020, 08:53 PM Go to last post
  19. Billing Department refusing to refund me when they got the compacity to process it?

    why is the billing department telling me they cannot process a refund for me? im trying to get my Gold DLC packs refunded because i purchesed the...

    Started by Aerosolz‎, 06-25-2020 09:19 AM
    • Replies: 0
    • Views: 279
    06-25-2020, 09:19 AM Go to last post
  20. Exclamation Suspended account after issuing a lot of in game troubles and trying to refund for the expansion

    Hello. I had several disconnects while entering an instance yesterday and I didn't manage to log in back. It happened just after Gardens of God's...

    Started by Aurellia‎, 06-14-2020 11:14 AM
    2 Pages
    1 2
    • Replies: 10
    • Views: 1,094
    06-25-2020, 12:04 AM Go to last post

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