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Forums: Game & Account Support

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  1. Sticky Thread Sticky: Purchase Assistance - Can't add payment method - "We are unable to complete your purchase" Error

    Greetings Adventurers! From time to time, players will run into an issue preventing them from adding a payment method, or completing a purchase....

    Started by Fasti‎, 01-17-2015 12:45 AM
    92 Pages
    1 2 3 ... 92
    • Replies: 912
    • Views: 172,356
    09-02-2020, 04:33 PM Go to last post
  2. Exclamation Sticky Thread Sticky: Patron Issue - Account Information needed

    Heya, There have been a lot of reports regarding patron issue lately. In order to help us track the affected accounts, please read this thread...

    Started by Carendash‎, 01-02-2019 09:36 AM
    86 Pages
    1 2 3 ... 86
    • Replies: 856
    • Views: 61,862
    07-05-2020, 07:48 PM Go to last post
  3. Sticky Thread Sticky: Not Receiving A Glyph Authentication Code Email?

    Greetings Adventurers! There is currently an issue preventing some players from receiving Glyph authentication code emails. While we're working...

    Started by Fasti‎, 05-15-2015 01:28 AM
    31 Pages
    1 2 3 ... 31
    • Replies: 300
    • Views: 68,927
    06-23-2020, 05:48 AM Go to last post
  4. Sticky Thread Sticky: Fixing Error 2025 Issues

    Hey everybody! One of the most common issues we see players having is the connection error #2025. I'm sure many of you are well aware of this...

    Started by ZamboniChaos‎, 03-18-2016 01:11 PM
    1 Archeage Team Post(s)
    • Replies: 3
    • Views: 9,739
    02-09-2019, 10:22 AM Go to last post
  5. Sticky Thread Sticky: Failed to Load Game Data error

    Previous version number - 449968f Current version number - 450630f If you've received this error, it means there was a data corruption during the...

    Started by Link‎, 09-08-2016 12:31 PM
    2 Archeage Team Post(s)
    • Replies: 2
    • Views: 16,206
    10-29-2016, 09:02 AM Go to last post
  6. Sticky Thread Sticky: Need Assistance? Contact our Support Team!

    Welcome to the ArcheAge Technical & Account Support section of the official ArcheAge forums! If you're actively experiencing an issue, please...

    Started by Scapes‎, 07-17-2014 08:31 AM
    • Replies: 0
    • Views: 28,753
    07-17-2014, 08:31 AM Go to last post
  1. Web forum theme is broken

    {Ticket #1568491 created August 11, closed without a fix} http://forums.archeagegame.com/ looks incomplete: ...

    Started by LigH‎, 09-24-2020 10:09 AM
    • Replies: 0
    • Views: 75
    09-24-2020, 10:09 AM Go to last post
  2. Pirate Exile

    I exiled to the Pirate faction but didn't get completion for the achievement . It's unfortunate because the exile title was the main reason I went...

    Started by Meradin‎, 09-16-2020 06:25 PM
    • Replies: 2
    • Views: 152
    09-24-2020, 02:34 AM Go to last post
  3. Question Since Today's Update: Randomly Rebooting Computers During Gameplay

    Hello. Since the update today, our computers have started rebooting randomly during gameplay for both my husband and I. There is no rhyme or...

    Started by ZenGoddess‎, 09-10-2020 10:40 PM
    • Replies: 2
    • Views: 1,599
    09-18-2020, 04:42 PM Go to last post
  4. Angry I can't even launch the game !!

    I bought archeage unchained a year ago and played the game without any problems in the same pc i'm using right now, however at this moment every time...

    Started by qq100‎, 09-13-2020 11:09 PM
    • Replies: 7
    • Views: 220
    09-16-2020, 12:41 PM Go to last post
  5. Fehler 1004

    Hallo hab mir vorkurzem AA Unchained über steam gekauft + dlc doch leider geht es nicht da der download nicht abgeschlossen werden kann, und sich das...

    Started by xShiroe‎, 09-15-2020 09:01 AM
    1 Archeage Team Post(s)
    • Replies: 3
    • Views: 158
    09-16-2020, 03:21 AM Go to last post
  6. Unhappy I became a pirate by mistake‏ and i need help to back fo my faction

    I GOT the quest of pirates faction with wrong and i see my account going to pirate :!!!!! is that just what i do to go pirates >>>>>>!! thats sucks i...

    Started by ZENCKS‎, 04-23-2020 10:37 AM
    • Replies: 2
    • Views: 344
    09-13-2020, 09:45 PM Go to last post
  7. Endless update loop

    Glyph is stuck in a perpetual updating loop. I moved my game files to root. Glyph was not listed in installed programs. I deleted it and the glyph...

    Started by BobTheRock‎, 06-14-2017 04:25 PM
    2 Pages
    1 2
    2 Archeage Team Post(s)
    • Replies: 10
    • Views: 1,857
    09-02-2020, 05:09 PM Go to last post
  8. Support Needed Please

    Please take a look at my tickets: 1582390 and 1581360 Thank you

    Started by Farmvilla‎, 09-02-2020 01:25 PM
    • Replies: 0
    • Views: 159
    09-02-2020, 01:25 PM Go to last post
  9. No account and store access vis Glyph

    The only way I can access the store or my account is to go to the archeage main page using ARCHEAGE GAME under "search the web". If I try to access...

    Started by deadq‎, 08-29-2020 10:03 AM
    • Replies: 0
    • Views: 212
    08-29-2020, 10:03 AM Go to last post
  10. Changing name

    When are planing to let us change name only name i not asking for change server is only change name :(

    Started by Amyaki‎, 12-13-2019 02:18 PM
    • Replies: 6
    • Views: 698
    08-28-2020, 02:48 PM Go to last post
  11. Error code 126

    After installing the game in the Glyph launcher I get this message when I hit the play button: dsdx11_42.dll is missing from the computer. Try...

    Started by Iviy‎, 07-17-2014 06:33 PM
    5 Pages
    1 2 3 ... 5
    • Replies: 46
    • Views: 93,679
    08-22-2020, 06:57 AM Go to last post
  12. Problem with the new Server Crazzian

    Hey, why i cant connect with the Server Crazzian? I have the Silverpackage.. "Cant connect with the Server......." ? The Support cant help...

    Started by Shiroec‎, 08-21-2020 01:45 PM
    • Replies: 0
    • Views: 226
    08-21-2020, 01:45 PM Go to last post
  13. i log it to get disconnected

    I can get to the character screen and then go to log in then it disconnects me anyone know why this would happen?

    Started by umeruri1‎, 08-02-2020 11:02 AM
    1 Archeage Team Post(s)
    • Replies: 2
    • Views: 1,089
    08-19-2020, 12:28 AM Go to last post
  14. Error 1026 help!!

    I would like to know how to fix that error, I already went to the website and did exactly what said there and I still get same error even if only...

    Started by Blahblahblah‎, 08-13-2020 07:04 AM
    • Replies: 1
    • Views: 312
    08-13-2020, 10:15 PM Go to last post
  15. UI settings change everytime I log in

    Hello, I have a problem with my game. Everytime I log in my IU settings reset, UI size settings, the sound is set to default again, my inventory...

    Started by Nebs‎, 08-05-2020 02:06 AM
    • Replies: 3
    • Views: 397
    08-12-2020, 02:36 PM Go to last post
  16. Rock n Roll Crates Merchants Favor Not Dropping

    Merchant's Favor does not appear to be dropping from either this new Rock'n'Roll Pet Crate or the previous Rock'n'Roll crate (that I can recall of...

    Started by Mindlessthinker‎, 08-07-2020 11:54 AM
    • Replies: 0
    • Views: 310
    08-07-2020, 11:54 AM Go to last post
  17. why cant change my name anymore

    I want to start playing the game more time but i want to start with a new name where not one know who i am plz put back the changing name option !!

    Started by Amyaki‎, 04-13-2020 07:08 PM
    • Replies: 3
    • Views: 561
    07-30-2020, 08:45 PM Go to last post
  18. Why to sell Bound Character Slot on Fresh Start?

    I pay 50 dilligent coins for nothing??? Later I discovered, fresh start can only have 1 character slot, so, why sell it?

    Started by Kihei‎, 07-16-2020 10:33 AM
    • Replies: 1
    • Views: 566
    07-30-2020, 03:31 PM Go to last post
  19. Shaz Shame for the support !! Shaz Honte pour le support

    Bonjour, J'ouvre ce topic car c'est honteux ce que vient de faire le support. Pour commencer, un des membres de ma guilde a acheté le pack des...

    Started by Sataichi‎, 07-03-2020 08:32 AM
    • Replies: 5
    • Views: 682
    07-30-2020, 06:04 AM Go to last post
  20. Unhappy rampage chroma recipe is wrong (C200 version)

    Hi, I need Help with the Game master or who ever owns those recipes Archeage: Unchained Character name: Kismato Server name: Gildaron It show...

    Started by thefearhero‎, 07-27-2020 10:14 AM
    • Replies: 0
    • Views: 366
    07-27-2020, 10:14 AM Go to last post

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