+ Post New Thread
Page 1 of 868 1 2 3 11 51 101 501 ... LastLast
Threads 1 to 20 of 17346

Forums: Game & Account Support

Talk with our Support Team via a help ticket.

  1. Sticky Thread Sticky: Purchase Assistance - Can't add payment method - "We are unable to complete your purchase" Error

    Greetings Adventurers! From time to time, players will run into an issue preventing them from adding a payment method, or completing a purchase....

    Started by Fasti‎, 01-17-2015 12:45 AM
    79 Pages
    1 2 3 ... 79
    • Replies: 782
    • Views: 130,676
    Yesterday, 09:47 PM Go to last post
  2. Exclamation Sticky Thread Sticky: Patron Issue - Account Information needed

    It seems like multiple people are having issues and I just got one today - one of my accounts had 30 days patron left - but log in and no patron buff...

    Started by Desiac‎, 11-29-2018 06:49 PM
    79 Pages
    1 2 3 ... 79
    • Replies: 789
    • Views: 31,358
    05-16-2019, 02:37 AM Go to last post
  3. Sticky Thread Sticky: Not Receiving A Glyph Authentication Code Email?

    Greetings Adventurers! There is currently an issue preventing some players from receiving Glyph authentication code emails. While we're working...

    Started by Fasti‎, 05-15-2015 01:28 AM
    26 Pages
    1 2 3 ... 26
    18 Archeage Team Post(s)
    • Replies: 258
    • Views: 50,297
    04-12-2019, 06:16 AM Go to last post
  4. Sticky Thread Sticky: Fixing Error 2025 Issues

    Hey everybody! One of the most common issues we see players having is the connection error #2025. I'm sure many of you are well aware of this...

    Started by ZamboniChaos‎, 03-18-2016 01:11 PM
    1 Archeage Team Post(s)
    • Replies: 3
    • Views: 6,677
    02-09-2019, 10:22 AM Go to last post
  5. Sticky Thread Sticky: Failed to Load Game Data error

    Previous version number - 435133f Current version number - 435863f If you've received this error, it means there was a data corruption during the...

    Started by Link‎, 09-08-2016 12:31 PM
    2 Archeage Team Post(s)
    • Replies: 2
    • Views: 11,478
    10-29-2016, 09:02 AM Go to last post
  6. Sticky Thread Sticky: Need Assistance? Contact our Support Team!

    Welcome to the ArcheAge Technical & Account Support section of the official ArcheAge forums! If you're actively experiencing an issue, please...

    Started by Scapes‎, 07-17-2014 08:31 AM
    • Replies: 0
    • Views: 25,476
    07-17-2014, 08:31 AM Go to last post
  1. Account geklaut

    Hallo, der Account einer Freundin wurde geklaut, der Charakter ist den ganzen Tag online und man sieht das bereits Gear entwendet wurde. Die...

    Started by Firiana‎, Today 08:41 AM
    • Replies: 0
    • Views: 42
    Today, 08:41 AM Go to last post
  2. Exclamation Request #1208783

    Good morning, I submitted this request on April 27th, 2019 and haven't had a response yet. I updated this request 18 days ago... Please...

    Started by Perese‎, Today 08:15 AM
    • Replies: 0
    • Views: 30
    Today, 08:15 AM Go to last post
  3. Crashes, Crashes, Crashes! What is this madness?

    Get your ♥♥♥♥ together Gamigo and fix your stupid hardware problems. It can't be that whenever I join a raid activity (which is already limited to 1...

    Started by Soufjen‎, Today 04:11 AM
    • Replies: 0
    • Views: 64
    Today, 04:11 AM Go to last post
  4. Taris and Jakar under maintenance and auctionb house down?

    @carendash what happened? we are still online but if u crash theres no coming back online since it states under maintenance. pls fix it asap

    Started by HektixxTV‎, Yesterday 10:50 AM
    2 Pages
    1 2
    1 Archeage Team Post(s)
    • Replies: 19
    • Views: 894
    Today, 02:25 AM Go to last post
  5. Warteschlangen am frühen morgen JAKAR

    Wollte wie gewohnt heute einloggen, doch stoppte mich eine Warteschlange und dies 06:26Uhr am morgen. Ernsthaft? Gut Platz 22 und 6 Minuten sind...

    Started by Zarcata‎, Yesterday 09:29 PM
    1 Archeage Team Post(s)
    • Replies: 1
    • Views: 50
    Today, 02:05 AM Go to last post
  6. Still Can't Enter Dungeons EU

    Nice, very nice... How can you break something that has been working for 4 years? Even trying? Work faster!

    Started by Hondy‎, 05-17-2019 08:37 PM
    2 Pages
    1 2
    • Replies: 13
    • Views: 604
    Yesterday, 10:49 PM Go to last post
  7. Jakar - server capacity

    7 am fun

    Started by Muido‎, Yesterday 10:08 PM
    1 Archeage Team Post(s)
    • Replies: 2
    • Views: 173
    Yesterday, 10:46 PM Go to last post
  8. Exclamation Missing special andelph mech patrol armor

    REQUEST #1196732 I think support is confused but I tried to explain to them about this. They restored my Andelph Mech Patrol that went missing in...

    Started by Xjenovalifex‎, 05-18-2019 08:09 PM
    • Replies: 1
    • Views: 64
    Yesterday, 01:11 PM Go to last post
  9. Guildmate account compromised then banned

    One of our guild mates has been banned because his account was compromised. A card that is not his now shows up as a payment option and you guys said...

    Started by BlackEyedFerret‎, 05-19-2019 03:27 PM
    1 Archeage Team Post(s)
    • Replies: 2
    • Views: 152
    Yesterday, 09:02 AM Go to last post
  10. Exclamation Missing items!

    (REQUESTS: #1211170 #1211128) HI, I've opened multiple tickets due to some items I lost through the in-game mail system. I haven't heard...

    Started by Drezna‎, 05-18-2019 11:54 PM
    • Replies: 0
    • Views: 74
    05-18-2019, 11:54 PM Go to last post
  11. No Sound (stuck at 0) Please Help !

    Checked every available fix that has been posted online to no avail. reinstalled from steam and straight from the website. drivers everything i cant...

    Started by SeregRana‎, 05-18-2019 01:39 PM
    • Replies: 0
    • Views: 39
    05-18-2019, 01:39 PM Go to last post
  12. Game crashing

    Game is crashing to desktop 3-4 times each session, log included below. Seems to happen especially while pvp'ing and on the sea ==========...

    Started by Darstrom‎, 05-18-2019 12:10 PM
    • Replies: 0
    • Views: 65
    05-18-2019, 12:10 PM Go to last post
  13. Ticket: REQUEST #1213417 - 30 minutes to log out

    I was falsely reported with suspicious activity, waited 5 hours now takes 30 minutes to log out. Get error "Target too far" on everything. Help

    Started by Kagare‎, 05-18-2019 04:19 AM
    • Replies: 1
    • Views: 59
    05-18-2019, 05:03 AM Go to last post
  14. Suspicious Activity Debuff Applied Falsely

    Yesterday I was doing sunken packs with my friends. My game at the time was having rendering issues and I didn't plan on restarting my computer till...

    Started by TheUndeadCpt‎, 05-14-2016 12:08 AM
    2 Pages
    1 2
    • Replies: 12
    • Views: 2,176
    05-18-2019, 04:38 AM Go to last post
  15. Problems with purchasing in glyph store

    Why i can't buy in glyph store with paypal? Is my first buy and after i agree and continue on paypal it (one time) redirects to glyph again and says...

    Started by Aryahh‎, 05-17-2019 03:10 PM
    • Replies: 0
    • Views: 53
    05-17-2019, 03:10 PM Go to last post
  16. Moved: Server DOWN Jakar

    Ist der Server down? musste ds Spiel über den Taskmanager schließen, da alles stillsteht, man kann sich sonst nicht mal ausloggen. Gibt es eine...

    Started by Zarcata‎, 05-17-2019 02:50 AM
    • Replies: -
    • Views: -
    05-17-2019, 02:22 AM Go to last post
  17. Unhappy Tickets

    How long does it need to answer the Tickets ? I mean I pay for this Game and get zero Support. I lost my Costume, I opend a Ticket Request #1187573 /...

    Started by Mehelenya‎, 04-03-2019 03:56 PM
    • Replies: 3
    • Views: 411
    05-16-2019, 04:32 AM Go to last post
  18. DC while buying vocation items, losing vocation gaining no items

    This bug seemingly keeps effecting me. I go to buy something at the vocation store, as soon as i click purchase I DC. I log back on, and i'm...

    Started by Empyreus‎, 05-15-2019 10:24 PM
    • Replies: 0
    • Views: 53
    05-15-2019, 10:24 PM Go to last post
  19. Exclamation Getting Error #1016 glyph

    Hello, Unable to connect in glyph, 2 friend have same issue.

    Started by Guizmo‎, 05-12-2019 03:42 AM
    2 Pages
    1 2
    • Replies: 12
    • Views: 326
    05-15-2019, 01:37 PM Go to last post
  20. Cannot login to create a ticket

    It simply reroutes me back to the store page. I am unable to open a ticket as I am unable to login to the support site. Please help.

    Started by lol rly‎, 05-09-2019 02:00 PM
    1 Archeage Team Post(s)
    • Replies: 4
    • Views: 159
    05-15-2019, 12:32 PM Go to last post

+ Post New Thread
Page 1 of 868 1 2 3 11 51 101 501 ... LastLast

Thread Display Options

Use this control to limit the display of threads to those newer than the specified time frame.

Allows you to choose the data by which the thread list will be sorted.

Order threads in...

Note: when sorting by date, 'descending order' will show the newest results first.

Icon Legend

Contains unread posts
Contains unread posts
Contains no unread posts
Contains no unread posts
More than 15 replies or 150 views
Hot thread with unread posts
More than 15 replies or 150 views
Hot thread with no unread posts
Closed Thread
Thread is closed
Thread Contains a Message Written By You
You have posted in this thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts