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Forums: Game & Account Support

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  1. Sticky Thread Sticky: Purchase Assistance - Can't add payment method - "We are unable to complete your purchase" Error

    Greetings Adventurers! From time to time, players will run into an issue preventing them from adding a payment method, or completing a purchase....

    Started by Fasti‎, 01-17-2015 12:45 AM
    74 Pages
    1 2 3 ... 74
    • Replies: 739
    • Views: 117,429
    09-06-2018, 09:47 AM Go to last post
  2. Sticky Thread Sticky: Not Receiving A Glyph Authentication Code Email?

    Greetings Adventurers! There is currently an issue preventing some players from receiving Glyph authentication code emails. While we're working...

    Started by Fasti‎, 05-15-2015 01:28 AM
    24 Pages
    1 2 3 ... 24
    18 Archeage Team Post(s)
    • Replies: 239
    • Views: 43,220
    07-05-2018, 12:17 PM Go to last post
  3. Sticky Thread Sticky: Failed to Load Game Data error

    Previous version number - 391863 Current version number - 392755 If you've received this error, it means there was a data corruption during the...

    Started by Link‎, 09-08-2016 12:31 PM
    2 Archeage Team Post(s)
    • Replies: 2
    • Views: 9,434
    10-29-2016, 09:02 AM Go to last post
  4. Sticky Thread Sticky: Fixing Error 2025 Issues

    Hey everybody! One of the most common issues we see players having is the connection error #2025. I'm sure many of you are well aware of this...

    Started by ZamboniChaos‎, 03-18-2016 01:11 PM
    1 Archeage Team Post(s)
    • Replies: 0
    • Views: 5,355
    03-18-2016, 01:11 PM Go to last post
  5. Sticky Thread Sticky: Need Assistance? Contact our Support Team!

    Welcome to the ArcheAge Technical & Account Support section of the official ArcheAge forums! If you're actively experiencing an issue, please...

    Started by Scapes‎, 07-17-2014 08:31 AM
    • Replies: 0
    • Views: 24,352
    07-17-2014, 08:31 AM Go to last post
  1. RIP EU Servers

    Cant log onto the EU servers. Every time me and the hubby both try to log onto the EU servers it gets to the video (just before the server select...

    Started by Carlee‎, 11-22-2016 11:24 PM
    2 Pages
    1 2
    1 Archeage Team Post(s)
    • Replies: 11
    • Views: 2,561
    11-22-2016, 11:58 PM Go to last post
  2. Patron

    So back in September I decided to try the game with a few friends, and got Patron. I had no clue it was recurring charges, and thought the Patron...

    Started by Arterion‎, 11-21-2016 08:55 PM
    1 Archeage Team Post(s)
    • Replies: 2
    • Views: 446
    11-22-2016, 10:02 PM Go to last post
  3. Account not only hacked but another account attached.

    Someone is seriously playing with me here, not only was my account hacked but when I log into the original email this account is attached. If you...

    Started by Fluffywinks‎, 11-22-2016 10:42 AM
    1 Archeage Team Post(s)
    • Replies: 2
    • Views: 499
    11-22-2016, 06:56 PM Go to last post
  4. trying to buy Patron need help GM

    Please GM could you please help me trying to get Patron for my 2nd account if you could please sent me a Private Message ...

    Started by susimelou‎, 11-20-2016 03:55 PM
    2 Archeage Team Post(s)
    • Replies: 4
    • Views: 680
    11-22-2016, 12:05 AM Go to last post
  5. Exclamation Lost Scarecrow Farms etc.

    Hello, I just started playing the game again the last time i played was a year ago, I have a problem My scarecrow farms are gone, and I need to...

    Started by Falnox‎, 11-21-2016 05:31 PM
    1 Archeage Team Post(s)
    • Replies: 1
    • Views: 643
    11-22-2016, 12:04 AM Go to last post
  6. Strange Stone Quest

    ok so I looted the items off the last boss in GHA like months ago and threw it away. And now the boss won't drop it is there a way to get it again? ...

    Started by Sutckoutofluck‎, 11-21-2016 11:01 PM
    1 Archeage Team Post(s)
    • Replies: 1
    • Views: 698
    11-22-2016, 12:01 AM Go to last post
  7. AA 3.0 & fresh Star+accont

    Question: If I delete the characters from my account, can I create a character in server fresh start by keeping my account credits? Questão: se...

    Started by NickBoy‎, 11-20-2016 02:16 AM
    • Replies: 5
    • Views: 907
    11-21-2016, 10:59 AM Go to last post
  8. Windows Crash at 100% loading.

    So, i have a problem when i load the game my windows just crash.

    Started by Froost‎, 11-19-2016 03:47 PM
    1 Archeage Team Post(s)
    • Replies: 3
    • Views: 533
    11-20-2016, 05:54 PM Go to last post
  9. After Server Selection Game just close "engine exe"

    As the Topic says i have that problem when i trying to login with my account on a Server selection my game just Engine exe what can i do?

    Started by Marjory‎, 11-17-2016 01:26 PM
    1 Archeage Team Post(s)
    • Replies: 3
    • Views: 859
    11-19-2016, 05:39 PM Go to last post
  10. I keep getting '' You've been disconnected by gamemaster'' after entering the game !

    Glyph says my account banned but i didnt get any info mail or i have no idea why i got banned ! Also strange thing is i can login glyph and enter the...

    Started by Triangle‎, 11-19-2016 10:41 AM
    1 Archeage Team Post(s)
    • Replies: 1
    • Views: 711
    11-19-2016, 02:28 PM Go to last post
  11. New Player w/ Patron

    I just joined Archeage a week ago and got a months worth of Patron to try the game. From day one that I joined this DC issue has plagued me and...

    Started by Midnightar‎, 11-18-2016 09:47 AM
    1 Archeage Team Post(s)
    • Replies: 1
    • Views: 346
    11-19-2016, 09:03 AM Go to last post
  12. Angry Failed to load game data - AGAIN

    This is the fifth time this has happened to me in the past six months. I NEVER had this issue before then. Just after patching, you brick my game. I...

    Started by WhitefangWildheart‎, 11-18-2016 04:04 PM
    1 Archeage Team Post(s)
    • Replies: 1
    • Views: 646
    11-19-2016, 12:59 AM Go to last post
  13. Exclamation Founder's title

    Hello. It has been a year since I came back,I took a long holiday and I decided move to a new server specifically the Fresh Start one. I was on...

    Started by Daelus‎, 11-17-2016 09:26 AM
    • Replies: 0
    • Views: 335
    11-17-2016, 09:26 AM Go to last post
  14. Cant get connect

    Disconnected and cant get back in to game. DC at server select.

    Started by jcalebsimmons‎, 11-16-2016 06:00 PM
    • Replies: 1
    • Views: 460
    11-17-2016, 12:36 AM Go to last post
  15. Glyph is down again,cant log in

    The title says it all

    Started by TheMechanic‎, 11-16-2016 05:32 PM
    1 Archeage Team Post(s)
    • Replies: 2
    • Views: 571
    11-17-2016, 12:17 AM Go to last post
  16. Angry Heroic Treasuremap has no Treasure on its Location

    Hi, after almost one year i found the first time a Heroic Treasuremap and was going to the Location where its should be, but can't find nothing...

    Started by Longlee‎, 11-16-2016 02:45 PM
    • Replies: 0
    • Views: 157
    11-16-2016, 02:45 PM Go to last post
  17. Error 2025, cannot login to glyph or trion site from any computer in the house.

    I believe I've been IP blocked. The problem started whIle I was logging into accounts to claim the compensation loyalty, then I suddenly couldn't...

    Started by Da Psycho Kitty‎, 11-13-2016 05:03 PM
    1 Archeage Team Post(s)
    • Replies: 2
    • Views: 918
    11-14-2016, 03:47 PM Go to last post
  18. Auction House Lag Item Wrong Bid/Buynow

    Hello, yesterday I bought an Ayanad Leather Guards Epic and when trying to put in the auction house for sale, a server lag occurred and upon clicking...

    Started by wakka‎, 11-14-2016 07:29 AM
    1 Archeage Team Post(s)
    • Replies: 1
    • Views: 413
    11-14-2016, 03:37 PM Go to last post
  19. Extra Life 2016

    My son and I participated in this on saturday. We raised money for a good cause. We read about the different items one gets for raising x amount of...

    Started by Obni‎, 11-09-2016 07:24 PM
    1 Archeage Team Post(s)
    • Replies: 3
    • Views: 656
    11-14-2016, 12:14 PM Go to last post
  20. Thumbs up Contest Winner not receiving title.

    Dear Trion Worlds. We have something to discuss, both you and I and the rest of the community. This is my last resort for resolving this, I have...

    Started by Niruo‎, 11-13-2016 05:01 PM
    • Replies: 0
    • Views: 427
    11-13-2016, 05:01 PM Go to last post

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