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Forums: Game & Account Support

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  1. Sticky Thread Sticky: Purchase Assistance - Can't add payment method - "We are unable to complete your purchase" Error

    Greetings Adventurers! From time to time, players will run into an issue preventing them from adding a payment method, or completing a purchase....

    Started by Fasti‎, 01-17-2015 12:45 AM
    67 Pages
    1 2 3 ... 67
    • Replies: 667
    • Views: 78,425
    08-07-2017, 12:00 PM Go to last post
  2. Sticky Thread Sticky: Not Receiving A Glyph Authentication Code Email?

    Greetings Adventurers! There is currently an issue preventing some players from receiving Glyph authentication code emails. While we're working...

    Started by Fasti‎, 05-15-2015 01:28 AM
    24 Pages
    1 2 3 ... 24
    18 Archeage Team Post(s)
    • Replies: 233
    • Views: 30,471
    06-09-2017, 12:16 PM Go to last post
  3. Sticky Thread Sticky: Blue Salt Brotherhood Questline Changes

    Adventurers and future farmers, As you have probably noticed since Dread Prophecies launched, the questline involving the Blue Salt Brotherhood...

    Started by Scapes‎, 05-12-2015 06:21 PM
    2 Pages
    1 2
    2 Archeage Team Post(s)
    • Replies: 19
    • Views: 36,238
    03-21-2017, 01:21 AM Go to last post
  4. Sticky Thread Sticky: Failed to Load Game Data error

    Previous version number - 350873 Current version number - 351593 If you've received this error, it means there was a data corruption during the...

    Started by Link‎, 09-08-2016 12:31 PM
    2 Archeage Team Post(s)
    • Replies: 2
    • Views: 5,281
    10-29-2016, 09:02 AM Go to last post
  5. Sticky Thread Sticky: Fixing Error 2025 Issues

    Hey everybody! One of the most common issues we see players having is the connection error #2025. I'm sure many of you are well aware of this...

    Started by ZamboniChaos‎, 03-18-2016 01:11 PM
    1 Archeage Team Post(s)
    • Replies: 0
    • Views: 3,432
    03-18-2016, 01:11 PM Go to last post
  6. Sticky Thread Sticky: Need Assistance? Contact our Support Team!

    Welcome to the ArcheAge Technical & Account Support section of the official ArcheAge forums! If you're actively experiencing an issue, please...

    Started by Scapes‎, 07-17-2014 08:31 AM
    • Replies: 0
    • Views: 22,335
    07-17-2014, 08:31 AM Go to last post
  1. Game loads and crash shortly after

    game starts loading as normal ' a child of song a child of rage abandoned in another age , now ancient hate ' then it just stops and popups...

    Started by Terrorzorzz‎, 04-28-2016 02:50 AM
    1 Archeage Team Post(s)
    • Replies: 2
    • Views: 265
    04-28-2016, 08:40 AM Go to last post
  2. Rangora laggy ever since the AH cluster patch

    Is it me or is anyone else having bad delays and lags during gameplay? I dont play main on rangora but i use it for mining and it sucks to be mining...

    Started by ckzhou‎, 04-28-2016 01:40 AM
    1 Archeage Team Post(s)
    • Replies: 1
    • Views: 209
    04-28-2016, 08:38 AM Go to last post
  3. Question missing item

    so just recently i opened a ticket because i have 10 missing wooden mana wisps. your GM that helped says that they are still in one of my chests yet...

    Started by rwizzel‎, 04-27-2016 03:42 PM
    1 Archeage Team Post(s)
    • Replies: 1
    • Views: 291
    04-27-2016, 11:29 PM Go to last post
  4. Thumbs up reinstalling the game every update...

    most people have experienced this problem. The other name of the problem ''failed to load game data'' I contacted 2 times the support, they gave the...

    Started by Sru‎, 04-21-2016 10:51 AM
    2 Archeage Team Post(s)
    • Replies: 7
    • Views: 1,017
    04-27-2016, 10:47 AM Go to last post
  5. Innocent verdict

    So I went to trial 2 times and got the innocent verdict, my infamy points did not lower by any number at all. I need this issue resolved!

    Started by Casani‎, 04-27-2016 08:57 AM
    • Replies: 0
    • Views: 205
    04-27-2016, 08:57 AM Go to last post
  6. Servers still down

    forum server says its done and online.. Most of us are in ts.. and unable to connect.. we are stuck at the server selection None of the servers...

    Started by Roosjuh1986‎, 04-26-2016 08:24 PM
    1 Archeage Team Post(s)
    • Replies: 6
    • Views: 553
    04-26-2016, 11:48 PM Go to last post
  7. loads and then crashes

    Every time I load up and press esc it shuts down and closes. I tried reinstalling and pressing alt enter.

    Started by danneeboy299‎, 04-26-2016 09:56 PM
    1 Archeage Team Post(s)
    • Replies: 1
    • Views: 229
    04-26-2016, 11:44 PM Go to last post
  8. Why i cant paid server trasnfer

    I did everything, i got no listed in AH, my character is not in family or guild, y got no unreaded mails, or siege canons,y dont own any land, etc. ...

    Started by dodongo‎, 04-26-2016 07:04 PM
    1 Archeage Team Post(s)
    • Replies: 1
    • Views: 326
    04-26-2016, 11:31 PM Go to last post
  9. @celestrata: EU Severs are still broken.

    Fixed??? I still cant connect to any EU Servers. Does your team even test their stuff before they say its fixed? Bt then again im not surprised since...

    Started by funfunboom‎, 04-26-2016 10:49 PM
    1 Archeage Team Post(s)
    • Replies: 1
    • Views: 250
    04-26-2016, 11:21 PM Go to last post
  10. Help with Ticket

    GM, please help with the ticket number #607984 plzzzzzzzz i am about to **** myself just for this

    Started by cruelnoob‎, 04-26-2016 08:08 AM
    • Replies: 0
    • Views: 232
    04-26-2016, 08:08 AM Go to last post
  11. Unhappy Glyph keeps updating non stop.

    Help please. It was working fine this morning, but now it just keeps updating, and never launches. I already reinstalled it and the problem persists.

    Started by Vaden‎, 04-21-2016 02:59 PM
    1 Archeage Team Post(s)
    • Replies: 5
    • Views: 1,002
    04-25-2016, 06:48 AM Go to last post
  12. ( post in french sorry ) ? une idée ?

    Bonjour ^^ J'ai toujours le problème avec le NPC collectionneur Lucius sur l'île du mirage (request 601943). Autre : serait-il possible...

    Started by Aelfic on Salphira Vf En‎, 04-23-2016 12:06 PM
    • Replies: 0
    • Views: 336
    04-23-2016, 12:06 PM Go to last post
  13. housing tax issue

    one of my accounts holds 3 gazebos (stellar, lunar, solar) a 16x16 improved scarecrow farm, and an upgraded 24x24 house. the first three are low...

    Started by Riftic33‎, 04-23-2016 10:51 AM
    • Replies: 1
    • Views: 232
    04-23-2016, 10:52 AM Go to last post
  14. Black flickering texture - help solve please

    I have this black flickering texture for a while now and nothing I tried helped to get rid of it. I re-installed the game, deleted the Archeage...

    Started by Dis‎, 04-18-2016 06:13 PM
    2 Pages
    1 2
    1 Archeage Team Post(s)
    • Replies: 10
    • Views: 1,500
    04-22-2016, 01:12 PM Go to last post
  15. Failed to load game data

    so what is going on I downloaded the 114mb patch today go to launch and I get this error. Failed to load game data! Do I have to reinstall the...

    Started by Tyofcore‎, 04-21-2016 11:37 AM
    1 Archeage Team Post(s)
    • Replies: 4
    • Views: 641
    04-22-2016, 09:29 AM Go to last post
  16. Tech support: Port Forwarding/Triggering questions

    I do not have port forwarding set up on my router, my main question is: does this in any way effect "The Gods Have Disconnected You" issues? I have...

    Started by arby‎, 04-22-2016 08:28 AM
    • Replies: 0
    • Views: 592
    04-22-2016, 08:28 AM Go to last post
  17. Angry Detecting bots help!

    :mad: This video will show they were taking a lot of land one person, the worst since lost ground to try to remoderlar by another design, I am very...

    Started by XNeonesisX‎, 04-21-2016 02:30 AM
    • Replies: 3
    • Views: 430
    04-22-2016, 05:05 AM Go to last post
  18. Glyph won't start. Tried a few things. Crashes on start, wants to send report

    I've tried to fix this a few ways, thanks to google. I've uninstalled it, deleted the information/folders in %appdata%, and cleared out the %temp%...

    Started by Marannis‎, 04-20-2016 09:42 PM
    2 Archeage Team Post(s)
    • Replies: 7
    • Views: 1,082
    04-21-2016, 01:07 PM Go to last post
  19. Glyph crashhandler and game disappeared

    Hello, it's Sort ! Today i was online mining on my NA account and the client autostopped itself saying "the god has disconnected bla bla bla". Once...

    Started by Sort‎, 04-21-2016 10:04 AM
    1 Archeage Team Post(s)
    • Replies: 1
    • Views: 380
    04-21-2016, 01:02 PM Go to last post
  20. Angry Transfer Failure Issue, Help me Trion, i beg you.

    Hello. Let me just unburden a bit. Day 03 april, i sell all my lands, quit my guild, quit my family, fill my bag and warehouse with all the itens...

    Started by lcsmatos‎, 04-18-2016 04:37 PM
    2 Archeage Team Post(s)
    • Replies: 5
    • Views: 816
    04-20-2016, 12:28 PM Go to last post

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