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Forums: Game & Account Support

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  1. Sticky Thread Sticky: Not Receiving A Glyph Authentication Code Email?

    Greetings Adventurers! There is currently an issue preventing some players from receiving Glyph authentication code emails. While we're working...

    Started by Fasti‎, 05-15-2015 01:28 AM
    24 Pages
    1 2 3 ... 24
    18 Archeage Team Post(s)
    • Replies: 231
    • Views: 23,426
    Yesterday, 07:50 PM Go to last post
  2. Sticky Thread Sticky: Blue Salt Brotherhood Questline Changes

    Adventurers and future farmers, As you have probably noticed since Dread Prophecies launched, the questline involving the Blue Salt Brotherhood...

    Started by Scapes‎, 05-12-2015 06:21 PM
    2 Pages
    1 2
    2 Archeage Team Post(s)
    • Replies: 19
    • Views: 31,082
    03-21-2017, 01:21 AM Go to last post
  3. Sticky Thread Sticky: Purchase Assistance - Can't add payment method - "We are unable to complete your purchase" Error

    Greetings Adventurers! From time to time, players will run into an issue preventing them from adding a payment method, or completing a purchase....

    Started by Fasti‎, 01-17-2015 12:45 AM
    65 Pages
    1 2 3 ... 65
    • Replies: 643
    • Views: 58,583
    03-19-2017, 04:12 AM Go to last post
  4. Sticky Thread Sticky: Upcoming changes to support requests starting August 1

    In order to bring you a more efficient customer support experience, we here at Trion Worlds will be shifting our focus to communicating with you via...

    Started by Celestrata Bloodsong‎, 07-26-2016 09:04 AM
    2 Pages
    1 2
    4 Archeage Team Post(s)
    • Replies: 17
    • Views: 3,550
    01-25-2017, 08:38 AM Go to last post
  5. Sticky Thread Sticky: Failed to Load Game Data error

    Previous version number - 330995 Current version number - 332428 If you've received this error, it means there was a data corruption during the...

    Started by Link‎, 09-08-2016 12:31 PM
    2 Archeage Team Post(s)
    • Replies: 2
    • Views: 3,457
    10-29-2016, 09:02 AM Go to last post
  6. Post Sticky Thread Sticky: Windows 10 - Our Current Status!

    UPDATE: As of today (July 27), and barring any last-minute changes made by Microsoft, ALL Trion games are ready for Windows 10 release. If you have...

    Started by TrionBrasse‎, 06-04-2015 05:48 PM
    11 Pages
    1 2 3 ... 11
    2 Archeage Team Post(s)
    • Replies: 102
    • Views: 37,665
    08-13-2016, 03:46 PM Go to last post
  7. Sticky Thread Sticky: Fixing Error 2025 Issues

    Hey everybody! One of the most common issues we see players having is the connection error #2025. I'm sure many of you are well aware of this...

    Started by ZamboniChaos‎, 03-18-2016 01:11 PM
    1 Archeage Team Post(s)
    • Replies: 0
    • Views: 2,477
    03-18-2016, 01:11 PM Go to last post
  8. Sticky Thread Sticky: Need Assistance? Contact our Support Team!

    Welcome to the ArcheAge Technical & Account Support section of the official ArcheAge forums! If you're actively experiencing an issue, please...

    Started by Scapes‎, 07-17-2014 08:31 AM
    • Replies: 0
    • Views: 21,418
    07-17-2014, 08:31 AM Go to last post
  1. Angry Gods disconnect in Library

    (Morpheus) Is anyone else disconnecting in the library every 5-10 minutes?? I've d/c about 6 times now and keep wasting index's because I respawn...

    Started by Niceguyngo‎, 11-17-2015 10:35 PM
    • Replies: 3
    • Views: 327
    11-24-2015, 02:37 AM Go to last post
  2. Where's my Apex?

    Where's my purchased Apex?

    Started by Deceptive‎, 11-24-2015 12:41 AM
    • Replies: 0
    • Views: 167
    11-24-2015, 12:41 AM Go to last post
  3. Post trion banned me because i was hacked!!!!

    hello my name is cattbug i am from server kraken 4 pc divine 3 pc epic set with full divine weapons. As you would imagine it would take a long time...

    Started by cattbug‎, 11-21-2015 04:40 PM
    • Replies: 6
    • Views: 657
    11-23-2015, 09:55 PM Go to last post
  4. Black screen when trying to log in to my main character

    I cannot get into the game with my main character. I had multiple Gods disconnects and now it's just black screen. I can play on other characters on...

    Started by Sephina 001‎, 11-22-2015 03:59 AM
    • Replies: 2
    • Views: 312
    11-23-2015, 05:02 PM Go to last post
  5. Instructions for uninstalling Hackshield

    I would like instructions on how to remove this rootkit software. It is causing problems with my machine, and at no point do I recall explicit...

    Started by lowrads‎, 10-01-2014 10:25 PM
    2 Pages
    1 2
    • Replies: 17
    • Views: 19,581
    11-23-2015, 12:22 PM Go to last post
  6. OLLO players praise ISIS, Hitler, 9/11 attacks, Ku Klux Klan and extreme racism...please ban!!

    I am appealing for action to be taken against players on OLLO server for extreme racist comments in the past hour, including: Praise for ISIS and...

    Started by traceyj66‎, 11-21-2015 09:46 PM
    • Replies: 4
    • Views: 368
    11-23-2015, 12:17 PM Go to last post
  7. Untold legends quest line disappeared (dream ring quest)

    In the dream ring quest line, after turning the Mysterious Gem to the archaeologist (Quest called Gentle Whispers), the quest line has bugged and not...

    Started by beesinger‎, 11-21-2015 03:40 PM
    • Replies: 0
    • Views: 347
    11-21-2015, 03:40 PM Go to last post
  8. Disconnect

    What is the deal with disconnect several people complaining common turn up server so we not laggin n dc all time sheesh

    Started by Twistybutt‎, 11-21-2015 06:46 AM
    • Replies: 0
    • Views: 232
    11-21-2015, 06:46 AM Go to last post
  9. Banned

    Hello, I already send appeal for the ban, currently waiting for an unban but was tipped by players in my server that I could maybe shorten the...

    Started by Melons‎, 11-20-2015 04:27 PM
    • Replies: 0
    • Views: 248
    11-20-2015, 04:27 PM Go to last post
  10. Banned?

    Hello, My in game name is Spitfiree I'm a Blighter class a fairly new player to the game started about 3-4weeks ago. Ok so I play this game a lot and...

    Started by Spitfiree‎, 11-19-2015 01:40 AM
    • Replies: 5
    • Views: 478
    11-20-2015, 08:33 AM Go to last post
  11. I have not received my untamed Griffin

    when to collect my rewards mailbox he disappeared!

    Started by PlayerKawaii‎, 11-14-2015 08:31 AM
    • Replies: 3
    • Views: 496
    11-20-2015, 05:14 AM Go to last post
  12. Question Servers and Character limits

    Hey, I'm a bit confused. I currently have two characters in Aranzeb, but a friend of mine wants to play with me in Ollo. The server selection...

    Started by Nethaira‎, 11-17-2015 12:53 PM
    • Replies: 2
    • Views: 267
    11-19-2015, 04:41 PM Go to last post
  13. Patron Status!

    I bought patron status yesterday but it is not come yet. I'm not patron yet. Please fix it!

    Started by selcukenez‎, 11-18-2015 12:34 PM
    • Replies: 1
    • Views: 263
    11-19-2015, 03:22 PM Go to last post
  14. #428003 issue

    I wish to inform the community about the issue that i have with this game. After 9 days of "patience" with Trion to wait for them to do their...

    Started by Sahty‎, 11-15-2015 01:00 AM
    • Replies: 8
    • Views: 718
    11-19-2015, 07:59 AM Go to last post
  15. Trion increasing my subscription for changing my CC number.

    So I was locked into the $65.94 for 6 months rate, this was a guaranteed rate by trion that it would never change to the Alpha players that...

    Started by Dragondestroyer‎, 10-14-2015 06:38 PM
    4 Pages
    1 2 3 ... 4
    1 Archeage Team Post(s)
    • Replies: 32
    • Views: 5,039
    11-18-2015, 03:44 PM Go to last post
  16. DirectX 11 black screen

    Hello Since i changed the game option to dx 11 from 9.0 and had a restart, the screen is black, but i have sounds. I have a sapphire hd 7770...

    Started by cbence92‎, 07-31-2014 02:19 AM
    2 Pages
    1 2
    • Replies: 14
    • Views: 7,448
    11-18-2015, 06:28 AM Go to last post
  17. Infinate Intro Loop w/ no audio

    Returning to AA after over a year. Running Windows 10. Just performed clean install of OS and Glyph, AA client. All went smooth. Unfortunately...

    Started by Skoda Zek‎, 11-18-2015 05:23 AM
    • Replies: 2
    • Views: 290
    11-18-2015, 05:44 AM Go to last post
  18. glyph update infinity !!

    after the updating 11/17/2015. The Glyph update is running again and again, it downloads, patches, then does the same thing over.. . can anybody...

    Started by hianjuninho‎, 11-18-2015 05:41 AM
    • Replies: 0
    • Views: 163
    11-18-2015, 05:41 AM Go to last post
  19. Archeage Unable to load game data after update.

    For 2 weeks in a row i've had to uninstall and reinstall archeage because the NA patch corrupts my game. HALP!

    Started by Rice1234‎, 11-17-2015 06:03 PM
    • Replies: 4
    • Views: 499
    11-18-2015, 04:39 AM Go to last post
  20. Archeage Server : Online but Glyph is OfflineDISCUSSION

    Hey, don't know what this is , my Glyph just stays offline even servers are online. Someone knows what this is? #"Solved" , changed from german...

    Started by Tros‎, 11-18-2015 04:28 AM
    • Replies: 0
    • Views: 175
    11-18-2015, 04:28 AM Go to last post

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