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Forums: Game & Account Support

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  1. Sticky Thread Sticky: Purchase Assistance - Can't add payment method - "We are unable to complete your purchase" Error

    Greetings Adventurers! From time to time, players will run into an issue preventing them from adding a payment method, or completing a purchase....

    Started by Fasti‎, 01-17-2015 12:45 AM
    75 Pages
    1 2 3 ... 75
    • Replies: 744
    • Views: 120,926
    11-22-2018, 12:39 AM Go to last post
  2. Sticky Thread Sticky: Not Receiving A Glyph Authentication Code Email?

    Greetings Adventurers! There is currently an issue preventing some players from receiving Glyph authentication code emails. While we're working...

    Started by Fasti‎, 05-15-2015 01:28 AM
    25 Pages
    1 2 3 ... 25
    18 Archeage Team Post(s)
    • Replies: 243
    • Views: 45,068
    11-20-2018, 09:23 AM Go to last post
  3. Sticky Thread Sticky: Failed to Load Game Data error

    Previous version number - 391863 Current version number - 392755 If you've received this error, it means there was a data corruption during the...

    Started by Link‎, 09-08-2016 12:31 PM
    2 Archeage Team Post(s)
    • Replies: 2
    • Views: 10,006
    10-29-2016, 09:02 AM Go to last post
  4. Sticky Thread Sticky: Fixing Error 2025 Issues

    Hey everybody! One of the most common issues we see players having is the connection error #2025. I'm sure many of you are well aware of this...

    Started by ZamboniChaos‎, 03-18-2016 01:11 PM
    1 Archeage Team Post(s)
    • Replies: 0
    • Views: 5,644
    03-18-2016, 01:11 PM Go to last post
  5. Sticky Thread Sticky: Need Assistance? Contact our Support Team!

    Welcome to the ArcheAge Technical & Account Support section of the official ArcheAge forums! If you're actively experiencing an issue, please...

    Started by Scapes‎, 07-17-2014 08:31 AM
    • Replies: 0
    • Views: 24,687
    07-17-2014, 08:31 AM Go to last post
  1. Login servers are intermittent

    Can't login to Nui server at all, and logging in to my account on the trion website is hanging intermittently.

    Started by saltminer‎, 06-29-2018 09:31 AM
    • Replies: 2
    • Views: 221
    06-29-2018, 09:43 AM Go to last post
  2. Login failed

    LOGIN FAILED, the server is currently busy...,, why the error?? anyone??

    Started by Hzlchua‎, 06-29-2018 12:25 AM
    • Replies: 1
    • Views: 141
    06-29-2018, 12:56 AM Go to last post
  3. Invalid transfer request. Note: Characters must be offline to process your transfer request.

    I need to transfer a character, I get this...... Invalid transfer request. Note: Characters must be offline to process your transfer...

    Started by A Studs Lyfe‎, 06-28-2018 05:51 PM
    • Replies: 0
    • Views: 122
    06-28-2018, 05:51 PM Go to last post
  4. Angry No Response to tickets - 116 hours (So far)

    Whats the go with this? 116 hours is an absurd time to ignore a paying customer in anything, let alone somewhere where tickets normally only take up...

    Started by Aryawastaken‎, 06-19-2018 11:34 PM
    • Replies: 4
    • Views: 539
    06-23-2018, 09:13 PM Go to last post
  5. Karma koin?

    Is this type of payment not accepted any more, just tried to redeem a card and no option for karma koin in other payment option any more. ty

    Started by LLegion‎, 06-15-2018 11:41 AM
    2 Archeage Team Post(s)
    • Replies: 4
    • Views: 779
    06-21-2018, 03:28 PM Go to last post
  6. karma kion still unavailable

    I would like to know if there is an ETA, update, Or Anything that would shed some light upon this issue. I have $25 worth of karma koins that I would...

    Started by Exterminans‎, 06-16-2018 03:23 PM
    1 Archeage Team Post(s)
    • Replies: 3
    • Views: 354
    06-21-2018, 03:28 PM Go to last post
  7. Suspicious Activity Detected HELP

    Please all i did was pick up auroria water and try to get on my skateboard.. last night.. i still have this debuff and cant do anything.. missed out...

    Started by Tupacshakur‎, 06-10-2018 12:34 PM
    • Replies: 0
    • Views: 380
    06-10-2018, 12:34 PM Go to last post
  8. not sound in game

    Hi when i start archeage i can listen sound in movies intro game but when i am in select character and i am in game , i cant listen anything. ...

    Started by Domoe‎, 06-10-2018 12:38 AM
    • Replies: 0
    • Views: 199
    06-10-2018, 12:38 AM Go to last post
  9. Transfer failed. Scam?

    Hi was trying to transfer my main character to another server when I got an error message saying it failed. My credits were taken away but I'm still...

    Started by Instinct‎, 06-09-2018 06:57 AM
    • Replies: 1
    • Views: 292
    06-09-2018, 03:29 PM Go to last post
  10. Mushroomhouse + Citizenship?

    Hi there, I built one of those new mushroom-houses in Ynystere. Unfortunatly I'm not able to contribute to Ynystere's development, since it...

    Started by Shindari‎, 06-06-2018 10:12 AM
    • Replies: 1
    • Views: 343
    06-08-2018, 11:21 PM Go to last post
  11. Failed to load game data

    It started after the maintenance when i pressed play button in glyph. Kindly help me with this. Couldnt download any patch after maintenance. >not...

    Started by ElAlucard‎, 05-31-2018 06:28 AM
    • Replies: 3
    • Views: 421
    06-06-2018, 03:47 AM Go to last post
  12. Archeage won't save sound/fps/UI size settings

    This is getting annoying.. every time I launch the game the crappy music blasts, my UI is all messed up, etc. It used to be that I could put a...

    Started by Hodor69‎, 04-27-2018 03:12 AM
    • Replies: 2
    • Views: 431
    06-02-2018, 02:12 PM Go to last post
  13. All Day till 30x disconnect

    i have just Dosconnect all day 6-9 times at day, when i make doungen or other boss. Sometime i cant loot because iam offline when i come back is...

    Started by miby‎, 05-11-2018 11:46 AM
    • Replies: 8
    • Views: 748
    05-28-2018, 08:15 AM Go to last post
  14. Exclamation My alts received a perma ban

    Alright, Its been well over 4 days and I'm yet to receive a constructive response from Trion about my situation. I've been banned for Honor...

    Started by Shekel‎, 05-18-2018 07:53 PM
    • Replies: 5
    • Views: 853
    05-28-2018, 08:06 AM Go to last post
  15. Someone stole my cart and parked it to block people, please don't ban me

    Someone stole my cart and parked it on front of the stairs in Marianople to block other carts. I had no idea any of this was happening until someone...

    Started by divadcrizap‎, 05-27-2018 01:10 AM
    • Replies: 0
    • Views: 230
    05-27-2018, 01:10 AM Go to last post
  16. @Muzzy Please compensate us this month. for the leadership lost from you guys bugging GR

    Your company bugged grimgast rift for a week, the mobs didn't spawn. thus no one was able to complete the quest and get their leadership points. eye...

    Started by muddy‎, 05-26-2018 03:05 PM
    • Replies: 0
    • Views: 217
    05-26-2018, 03:05 PM Go to last post
  17. Exclamation Suspicious Activity Debuff

    Hi, last night I was hitching a ride carrying a pack on my snail sitting ontop a hauler, when I got ported under the map, a monster ate my pack and...

    Started by otakustar‎, 05-15-2018 04:00 AM
    • Replies: 1
    • Views: 440
    05-25-2018, 12:49 PM Go to last post
  18. Exclamation I get debuffs for getting glitched underground

    I was doing a trade run with my friend i was on top of her farm wagon and i ended up getting glitched underground. I lost my pack and got teleported...

    Started by MissKitty‎, 05-25-2018 12:48 PM
    • Replies: 0
    • Views: 197
    05-25-2018, 12:48 PM Go to last post
  19. Eternal embers removed and still needed in crafting

    The eternal embers can not be droped anywhere since path 4.5, however there are still 2 pieces of dahuta that are "Water-Keened Blade" and "Thorned...

    Started by noob25‎, 05-25-2018 11:15 AM
    • Replies: 0
    • Views: 176
    05-25-2018, 11:15 AM Go to last post
  20. Your RSS Feeds on the forums are broken?

    Hello, Just to give a little background. We are a gaming community and we pull the RSS feed's of your announcement forums, patch notes forums, etc...

    Started by Hieru‎, 05-23-2018 09:25 PM
    • Replies: 0
    • Views: 240
    05-23-2018, 09:25 PM Go to last post

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