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Forums: Game & Account Support

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  1. Sticky Thread Sticky: Purchase Assistance - Can't add payment method - "We are unable to complete your purchase" Error

    Greetings Adventurers! From time to time, players will run into an issue preventing them from adding a payment method, or completing a purchase....

    Started by Fasti‎, 01-17-2015 12:45 AM
    74 Pages
    1 2 3 ... 74
    • Replies: 739
    • Views: 117,429
    09-06-2018, 09:47 AM Go to last post
  2. Sticky Thread Sticky: Not Receiving A Glyph Authentication Code Email?

    Greetings Adventurers! There is currently an issue preventing some players from receiving Glyph authentication code emails. While we're working...

    Started by Fasti‎, 05-15-2015 01:28 AM
    24 Pages
    1 2 3 ... 24
    18 Archeage Team Post(s)
    • Replies: 239
    • Views: 43,220
    07-05-2018, 12:17 PM Go to last post
  3. Sticky Thread Sticky: Failed to Load Game Data error

    Previous version number - 391863 Current version number - 392755 If you've received this error, it means there was a data corruption during the...

    Started by Link‎, 09-08-2016 12:31 PM
    2 Archeage Team Post(s)
    • Replies: 2
    • Views: 9,434
    10-29-2016, 09:02 AM Go to last post
  4. Sticky Thread Sticky: Fixing Error 2025 Issues

    Hey everybody! One of the most common issues we see players having is the connection error #2025. I'm sure many of you are well aware of this...

    Started by ZamboniChaos‎, 03-18-2016 01:11 PM
    1 Archeage Team Post(s)
    • Replies: 0
    • Views: 5,355
    03-18-2016, 01:11 PM Go to last post
  5. Sticky Thread Sticky: Need Assistance? Contact our Support Team!

    Welcome to the ArcheAge Technical & Account Support section of the official ArcheAge forums! If you're actively experiencing an issue, please...

    Started by Scapes‎, 07-17-2014 08:31 AM
    • Replies: 0
    • Views: 24,352
    07-17-2014, 08:31 AM Go to last post
  1. Problems with Paypal

    Hello, Hello, i have a problem . I will pay with paypal but i become a error message: "Your paypal is not in this land registered with this...

    Started by Xeronyus‎, 04-12-2018 07:12 PM
    • Replies: 0
    • Views: 117
    04-12-2018, 07:12 PM Go to last post
  2. Can't give you money!

    CC and paypal won't work. It's not my bank or finances. This happens every time. It happened on the head start, it happened the last fresh start,...

    Started by Bruttles‎, 04-12-2018 07:00 PM
    • Replies: 0
    • Views: 89
    04-12-2018, 07:00 PM Go to last post
  3. Exclamation In a complicated situation with no help from Support Team.

    The problem have been resolved thank you and plz do deleted the post.

    Started by Rena T‎, 04-12-2018 03:02 PM
    • Replies: 2
    • Views: 200
    04-12-2018, 03:15 PM Go to last post
  4. I got suspicious activity detected debuff.

    Server is Aranzeb. I'm near Solzreed speciality buyer and can't moved. I'd like it removed please.

    Started by Helltwou‎, 04-11-2018 02:56 PM
    • Replies: 1
    • Views: 113
    04-12-2018, 02:26 PM Go to last post
  5. Under maintance [Ezi] server?

    Just got crash in game. Now i cannot log in coz its says that Ezi is under maintance. But my friends are still playing. Whats going on?

    Started by Fujins‎, 04-12-2018 08:51 AM
    • Replies: 0
    • Views: 102
    04-12-2018, 08:51 AM Go to last post
  6. server connectivity issue

    I just cant stay connected for the life of me i either get disconnected at character screen or loading into my character, once and only once was i...

    Started by Meescha‎, 04-08-2018 10:32 AM
    • Replies: 6
    • Views: 287
    04-12-2018, 04:51 AM Go to last post
  7. Can't get into the game.

    I am having the "failed to load game" issue. There are no updates needed. Please help. Edit - 1: Changes history.txt Result - Fixed.

    Started by Dresden‎, 04-11-2018 08:27 PM
    • Replies: 0
    • Views: 140
    04-11-2018, 08:27 PM Go to last post
  8. Angry Can't login in NA!

    Yesterday, when the Europe server had the maintenance, i updated the game, and now i can't login in NA server, on the glyph screen, when i try to...

    Started by Argan‎, 04-11-2018 04:59 AM
    • Replies: 2
    • Views: 130
    04-11-2018, 01:07 PM Go to last post
  9. Appeal response time?

    How long does it take for them to reply? 2 weeks?

    Started by Physician‎, 04-09-2018 10:43 AM
    • Replies: 3
    • Views: 226
    04-11-2018, 09:44 AM Go to last post
  10. Freezing when Loading on VM

    Not sure what you changed in this last patch, but suddenly the game freezes as soon as the character is loaded. I've spent the day deleting folders,...

    Started by Marinia‎, 08-09-2017 11:42 PM
    • Replies: 5
    • Views: 452
    04-11-2018, 03:37 AM Go to last post
  11. Game Crash after 5 min in game

    Hi 24 hrs ago i make a ticket on the supp website and i am still waiting for help, 12 hrs after sending a mail to supp still waiting ... every time i...

    Started by Cyrek‎, 04-07-2018 10:01 AM
    • Replies: 3
    • Views: 228
    04-10-2018, 11:53 PM Go to last post
  12. Lag in Thunderwing after Under Maintenance

    After server went back up, me and my friends are experiencing huge lag and frame drops. Is it just me or is a general thing ?

    Started by Serky‎, 04-10-2018 11:10 AM
    • Replies: 0
    • Views: 103
    04-10-2018, 11:10 AM Go to last post
  13. Exclamation Fresh Start DOWN AGAIN ???? Come'on!!

    whats up with the NUI server?? i don't see other server under maintenance. fix the bad files and lets get on with it! i think the DEVS are just...

    Started by guardianwings‎, 04-08-2018 06:19 PM
    • Replies: 2
    • Views: 159
    04-10-2018, 10:37 AM Go to last post
  14. Exclamation Suspicious activity Detected Debuff

    :confused: Needs help. WRONG "Suspicious activity" Ticket #1071939

    Started by Beanll‎, 04-10-2018 06:33 AM
    • Replies: 0
    • Views: 153
    04-10-2018, 06:33 AM Go to last post
  15. I need a gm!!!!

    Ive submitted tickets, forum posts and spammed in chat. I can not progress t owards my farm cause of the latency a few days ago. Someone please...

    Started by SpiiritzNUI‎, 04-09-2018 08:38 PM
    • Replies: 0
    • Views: 251
    04-09-2018, 08:38 PM Go to last post
  16. Need Help

    So during the big ol lag problems on thursday with the latency and what not i had turned in a quest that happened to be important The game...

    Started by SpiiritzNUI‎, 04-09-2018 07:56 PM
    • Replies: 0
    • Views: 106
    04-09-2018, 07:56 PM Go to last post
  17. System messages after server merge with items lost

    Hello today i lost items from my mailbox that were sent to me after server merge from system with all items from my properties. This was over 4...

    Started by evilmuke‎, 03-06-2018 02:24 PM
    5 Pages
    1 2 3 ... 5
    • Replies: 43
    • Views: 3,139
    04-09-2018, 09:06 AM Go to last post
  18. No access

    Today I win my Patron licence, and uponentering the AA Store, I get a message that reads as follows: STATUS HTPP401-NOT AUTHORIZED-Message...

    Started by Rhoogaar‎, 04-09-2018 08:15 AM
    • Replies: 0
    • Views: 101
    04-09-2018, 08:15 AM Go to last post
  19. Green QUEST for MARIAN EZI EU FRESH START

    It would be great if you someone would be productive enough to fix this issue everyone is stuck on. Thank you

    Started by FayaXD‎, 04-09-2018 05:02 AM
    • Replies: 3
    • Views: 196
    04-09-2018, 06:19 AM Go to last post
  20. acumulated items

    Is it possible to combine all unique items into one character? or at least move them? ie, titles, founder stuff

    Started by Dresden‎, 04-08-2018 08:02 PM
    • Replies: 0
    • Views: 119
    04-08-2018, 08:02 PM Go to last post

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