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Forums: Game & Account Support

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  1. Sticky Thread Sticky: Purchase Assistance - Can't add payment method - "We are unable to complete your purchase" Error

    Greetings Adventurers! From time to time, players will run into an issue preventing them from adding a payment method, or completing a purchase....

    Started by Fasti‎, 01-17-2015 12:45 AM
    67 Pages
    1 2 3 ... 67
    • Replies: 667
    • Views: 78,425
    08-07-2017, 12:00 PM Go to last post
  2. Sticky Thread Sticky: Not Receiving A Glyph Authentication Code Email?

    Greetings Adventurers! There is currently an issue preventing some players from receiving Glyph authentication code emails. While we're working...

    Started by Fasti‎, 05-15-2015 01:28 AM
    24 Pages
    1 2 3 ... 24
    18 Archeage Team Post(s)
    • Replies: 233
    • Views: 30,471
    06-09-2017, 12:16 PM Go to last post
  3. Sticky Thread Sticky: Blue Salt Brotherhood Questline Changes

    Adventurers and future farmers, As you have probably noticed since Dread Prophecies launched, the questline involving the Blue Salt Brotherhood...

    Started by Scapes‎, 05-12-2015 06:21 PM
    2 Pages
    1 2
    2 Archeage Team Post(s)
    • Replies: 19
    • Views: 36,238
    03-21-2017, 01:21 AM Go to last post
  4. Sticky Thread Sticky: Failed to Load Game Data error

    Previous version number - 350873 Current version number - 351593 If you've received this error, it means there was a data corruption during the...

    Started by Link‎, 09-08-2016 12:31 PM
    2 Archeage Team Post(s)
    • Replies: 2
    • Views: 5,281
    10-29-2016, 09:02 AM Go to last post
  5. Sticky Thread Sticky: Fixing Error 2025 Issues

    Hey everybody! One of the most common issues we see players having is the connection error #2025. I'm sure many of you are well aware of this...

    Started by ZamboniChaos‎, 03-18-2016 01:11 PM
    1 Archeage Team Post(s)
    • Replies: 0
    • Views: 3,432
    03-18-2016, 01:11 PM Go to last post
  6. Sticky Thread Sticky: Need Assistance? Contact our Support Team!

    Welcome to the ArcheAge Technical & Account Support section of the official ArcheAge forums! If you're actively experiencing an issue, please...

    Started by Scapes‎, 07-17-2014 08:31 AM
    • Replies: 0
    • Views: 22,335
    07-17-2014, 08:31 AM Go to last post
  1. Lightbulb Which size of game_pak is normal?

    I was just wondering how large the game_pak file is with everyone or how large it should be at this point. I am not sure anymore but I thought it...

    Started by Turambaredolas‎, 06-19-2017 03:24 PM
    • Replies: 0
    • Views: 69
    06-19-2017, 03:24 PM Go to last post
  2. Snow on Aegis - causing crashing issues

    I have had on of my clients freeze on me twice now because the snow is too much on the client itself. Can we potentially make it so that you can turn...

    Started by WhitefangWildheart‎, 06-09-2017 01:25 PM
    2 Pages
    1 2
    • Replies: 10
    • Views: 940
    06-19-2017, 03:10 PM Go to last post
  3. Unhappy recent 3.5 patch update - AA crashes after Cryengine Intro

    My game was fine until the 1st update of 3.5 - the game crashes after the CE Intro. I tried to restart the PC and still no avail. Anyone else with...

    Started by ViiPls‎, 06-09-2017 06:45 AM
    1 Archeage Team Post(s)
    • Replies: 3
    • Views: 252
    06-18-2017, 11:50 PM Go to last post
  4. Boring 8.0 :)

    Guys, I hope you will see that post as a really goodwill post. The biggest problem in Archeage is - the boring long time you need to get enything....

    Started by Tahras‎, 06-18-2017 12:12 PM
    • Replies: 3
    • Views: 111
    06-18-2017, 12:19 PM Go to last post
  5. Angry Trespassing treehouse!

    It's been a long time now, and it's still a thorn our eyes. I am pleading with you, Trion.. Do something about this treehouse! The one branch that...

    Started by Lilesse‎, 10-08-2016 09:54 AM
    3 Pages
    1 2 3
    1 Archeage Team Post(s)
    • Replies: 20
    • Views: 1,888
    06-18-2017, 11:11 AM Go to last post
  6. Exclamation ERROR! character slot failed to sync

    Hi, i was creating an alt, and game just kickme when i hit complete button.. Now before i select my server (Vengeance) i see that i have 2 characters...

    Started by MONOARG‎, 12-23-2016 05:25 AM
    6 Pages
    1 2 3 ... 6
    2 Archeage Team Post(s)
    • Replies: 53
    • Views: 3,664
    06-17-2017, 05:22 PM Go to last post
  7. Dual monitors, full screen, and windowed mode.

    Hi all, I'm an old time player of the game and thought I'd come back and give the game another go. The game looks awesome graphically. But I've...

    Started by Bowdon‎, 06-17-2017 04:10 PM
    • Replies: 1
    • Views: 100
    06-17-2017, 04:30 PM Go to last post
  8. New cargo daily for vocation

    I just do not understand the way this new system is setup i am constantly seeing this everytime i attempt to use my main, and only character, to do...

    Started by shylex‎, 06-12-2017 11:25 AM
    • Replies: 4
    • Views: 270
    06-17-2017, 11:02 AM Go to last post
  9. Unable to use [Car Display Stand] with [Rampage S200]

    I just used 1200 credits to buy a but it just got wasted.

    Started by ALEZANDRAWR‎, 06-17-2017 05:26 AM
    • Replies: 0
    • Views: 73
    06-17-2017, 05:26 AM Go to last post
  10. Long ticket wait..

    I have been waiting a few days now for ticket ID : 927555 . It was about getting the crate recovered since I Had sent it to the wrong character and...

    Started by kyerio‎, 06-17-2017 01:45 AM
    • Replies: 0
    • Views: 76
    06-17-2017, 01:45 AM Go to last post
  11. Unhappy suddenly banned account

    hello admin! if you read this, i got my account banned for no reason. i didnt RMT, harrash people with words or act, or violates any rules. i just...

    Started by dhimee‎, 06-17-2017 12:59 AM
    • Replies: 0
    • Views: 122
    06-17-2017, 12:59 AM Go to last post
  12. Smile Help with Submitted Tickets

    I wrote a two different tickets, about two different topics, over 24 hours ago. Still haven't gotten a reply for either one... if you could please...

    Started by Nymerix‎, 06-14-2017 08:15 AM
    • Replies: 2
    • Views: 166
    06-16-2017, 06:26 PM Go to last post
  13. Cash Shop items gone!

    Hey! I didnt play this game for quite a while now (about 1.5 years). When i last played, i bought some Cash shop items (2x80slot chest and some...

    Started by Chawps‎, 06-16-2017 05:32 PM
    • Replies: 0
    • Views: 92
    06-16-2017, 05:32 PM Go to last post
  14. How to permanently disable HDR effects ?

    Title says its all. I disable them and next day when i start the client they are enabled again. How they go away for good ?

    Started by pavmelas‎, 06-15-2017 05:39 AM
    • Replies: 2
    • Views: 219
    06-16-2017, 02:30 AM Go to last post
  15. Character degraded

    server:Anthalon name:Zyrgon nation:Haranya I log this char L54 (my alt) and found skillset downgraded L53 and skill progress is stuck at 0.00% It...

    Started by Venomous‎, 06-14-2017 09:43 PM
    • Replies: 2
    • Views: 180
    06-16-2017, 01:22 AM Go to last post
  16. Endless update loop

    Glyph is stuck in a perpetual updating loop. I moved my game files to root. Glyph was not listed in installed programs. I deleted it and the glyph...

    Started by BobTheRock‎, 06-14-2017 04:25 PM
    2 Archeage Team Post(s)
    • Replies: 9
    • Views: 317
    06-15-2017, 05:50 PM Go to last post
  17. Erenor Eternal Starter Pack (Steam) - Have not received items

    I bought the Erenor eternal starter pack on steam yesterday and I have not received any of the items. My account was given 30 days of patron but that...

    Started by Nice‎, 06-15-2017 02:22 PM
    • Replies: 0
    • Views: 231
    06-15-2017, 02:22 PM Go to last post
  18. Thumbs up help

    Hello AA adms I have a problem the game is updating infinitely, I expect answers thanks

    Started by Raffinha‎, 06-15-2017 11:09 AM
    1 Archeage Team Post(s)
    • Replies: 1
    • Views: 120
    06-15-2017, 01:10 PM Go to last post
  19. 3 Month Patron in the Account and ingame f2p

    I have payed for 3 Month Patron (Razer Paket), in the Account Service 90 Days Game Time, but ingame im F2P (no Patron Status). I wrote a Ticket, 3...

    Started by Tschungu‎, 06-15-2017 05:16 AM
    1 Archeage Team Post(s)
    • Replies: 1
    • Views: 167
    06-15-2017, 12:53 PM Go to last post
  20. Selected the wrong gear using the soulforged ticket. Can i change it back?

    As title says i've choose the wrong armour using the ticket. It's possible to GM delete those items and give me the coin back? Playing as a abolisher...

    Started by Truthboyz‎, 09-21-2016 07:41 AM
    2 Archeage Team Post(s)
    • Replies: 4
    • Views: 510
    06-14-2017, 11:27 PM Go to last post

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