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Forums: Game & Account Support

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  1. Sticky Thread Sticky: Purchase Assistance - Can't add payment method - "We are unable to complete your purchase" Error

    Greetings Adventurers! From time to time, players will run into an issue preventing them from adding a payment method, or completing a purchase....

    Started by Fasti‎, 01-17-2015 12:45 AM
    74 Pages
    1 2 3 ... 74
    • Replies: 732
    • Views: 111,354
    05-09-2018, 09:02 PM Go to last post
  2. Sticky Thread Sticky: Not Receiving A Glyph Authentication Code Email?

    Greetings Adventurers! There is currently an issue preventing some players from receiving Glyph authentication code emails. While we're working...

    Started by Fasti‎, 05-15-2015 01:28 AM
    24 Pages
    1 2 3 ... 24
    18 Archeage Team Post(s)
    • Replies: 238
    • Views: 41,040
    04-05-2018, 05:48 AM Go to last post
  3. Sticky Thread Sticky: Failed to Load Game Data error

    Previous version number - 372700 Current version number - 373911 If you've received this error, it means there was a data corruption during the...

    Started by Link‎, 09-08-2016 12:31 PM
    2 Archeage Team Post(s)
    • Replies: 2
    • Views: 8,498
    10-29-2016, 09:02 AM Go to last post
  4. Sticky Thread Sticky: Fixing Error 2025 Issues

    Hey everybody! One of the most common issues we see players having is the connection error #2025. I'm sure many of you are well aware of this...

    Started by ZamboniChaos‎, 03-18-2016 01:11 PM
    1 Archeage Team Post(s)
    • Replies: 0
    • Views: 4,902
    03-18-2016, 01:11 PM Go to last post
  5. Sticky Thread Sticky: Need Assistance? Contact our Support Team!

    Welcome to the ArcheAge Technical & Account Support section of the official ArcheAge forums! If you're actively experiencing an issue, please...

    Started by Scapes‎, 07-17-2014 08:31 AM
    • Replies: 0
    • Views: 23,896
    07-17-2014, 08:31 AM Go to last post
  1. Angry Failed Transfer

    I dont know whats happens my credit gone and idk whats to do

    Started by Niel‎, 02-12-2018 03:40 PM
    • Replies: 3
    • Views: 263
    02-13-2018, 10:30 AM Go to last post
  2. Can't we change the associated country of our Glyph account ?

    Hi ! I tried to purchase something from the store but i can't use any of my payment methods because they're from different country, which is wrong or...

    Started by Yskh‎, 01-13-2017 08:30 AM
    2 Pages
    1 2
    2 Archeage Team Post(s)
    • Replies: 13
    • Views: 11,706
    02-11-2018, 07:22 PM Go to last post
  3. Received a Warning for my First Forum Post

    Hello, I apologize if this is not the proper section to post a question regarding a warning/removal of my forum post in general discussions. ...

    Started by Thatched Farm House‎, 02-11-2018 04:58 PM
    • Replies: 0
    • Views: 152
    02-11-2018, 04:58 PM Go to last post
  4. Lost my Abyssal skills

    I recently came back to the game after being away a few months. There have been lots of changes since I left including a server merge. Somewhere...

    Started by Drakyl‎, 02-10-2018 05:32 PM
    • Replies: 2
    • Views: 187
    02-11-2018, 12:46 PM Go to last post
  5. Unhappy Astra wings

    Hello, So I've been trying to get my Astra wings brought over to Sebi, from Kiwi, for a while now because I no longer play Kiwi. For personal...

    Started by Sebibi‎, 02-11-2018 10:50 AM
    • Replies: 0
    • Views: 140
    02-11-2018, 10:50 AM Go to last post
  6. Reinstalling Archeage help/Stuttering fix

    I did every fix for stuttering and im left with my last resort to reinstall. (Still open to suggestions for stuttering fix) Is there any way to...

    Started by SirBeastwood‎, 02-11-2018 12:12 AM
    • Replies: 0
    • Views: 144
    02-11-2018, 12:12 AM Go to last post
  7. Buying gear with ingame gold is gold selling

    Short version: I needed anthalon pieces, my guildie traded me one, i was broke as usual i told him id mail him the gold the day after. I sold a...

    Started by Aceyami‎, 02-10-2018 01:20 PM
    • Replies: 4
    • Views: 362
    02-10-2018, 02:16 PM Go to last post
  8. Angry Screen settings will not save

    I have tried everything under the sun and my screen settings will not save.i have reinstalled aa,i have changed the folder name,ii went to character...

    Started by Vinceneil‎, 02-09-2018 10:21 AM
    • Replies: 1
    • Views: 120
    02-10-2018, 08:19 AM Go to last post
  9. some problems

    hey i have some problems. the first problem is that i cant use the chat. i probably got banned from using it but i dont know why until now i didnt...

    Started by AaaAAAaaAAAAaah‎, 12-29-2017 05:21 PM
    • Replies: 1
    • Views: 237
    02-09-2018, 12:56 PM Go to last post
  10. Missing about 40-50 titles since 4.0 patch

    solved.

    Started by Nikitah‎, 02-09-2018 12:29 PM
    • Replies: 0
    • Views: 132
    02-09-2018, 12:29 PM Go to last post
  11. Europe Server Select screen?

    Hi. Can't load into the server select screen on european region. This happens on both my computers and I have no issues login into my toons on NA....

    Started by Kharabakh‎, 03-17-2017 05:07 AM
    24 Pages
    1 2 3 ... 24
    • Replies: 234
    • Views: 16,203
    02-08-2018, 08:12 AM Go to last post
  12. Cannot log EU servers only NA

    as the past bugs last months I cannot log in EU servers, I have a black screen and game quit... sometime I got the message "god disconnect..." ...

    Started by Keeper66‎, 01-31-2018 02:15 PM
    • Replies: 5
    • Views: 326
    02-08-2018, 08:11 AM Go to last post
  13. Failed to load game data error on EU

    Send help. My version is "version 375426f" Plz & Ty

    Started by Nerv‎, 02-07-2018 02:12 AM
    • Replies: 2
    • Views: 354
    02-07-2018, 06:04 AM Go to last post
  14. Error 2025

    I have error 2025 i can not Login on glyph.

    Started by schranzer‎, 02-07-2018 05:13 AM
    • Replies: 1
    • Views: 117
    02-07-2018, 06:02 AM Go to last post
  15. Error 2025

    I have error 2025 i can not Login on glyph

    Started by schranzer‎, 02-07-2018 05:10 AM
    • Replies: 0
    • Views: 88
    02-07-2018, 05:10 AM Go to last post
  16. Unhappy I need help with logs in LogBackUps folder

    I need more free space for my C drive/disk so is it safe to delete these?

    Started by hitsukai‎, 02-06-2018 06:43 PM
    • Replies: 0
    • Views: 119
    02-06-2018, 06:43 PM Go to last post
  17. Can't Login NA servers

    There is something happening atm? I can login only on EU servers

    Started by Petek‎, 02-04-2018 02:49 PM
    • Replies: 1
    • Views: 157
    02-06-2018, 01:57 PM Go to last post
  18. give me my apex please

    need to buy things please and thankyou :)

    Started by jeebs‎, 02-06-2018 09:21 AM
    • Replies: 1
    • Views: 140
    02-06-2018, 09:43 AM Go to last post
  19. For the love of fricking baby jesus, how the hell do I turn off the damn visual effects!!!

    Seriously I have wasted the last four hours IRL battling GD archeage and its craptastic UI and setup files. Weapon Enchant Effects and Lunastone...

    Started by Hodor69‎, 02-04-2018 10:07 PM
    • Replies: 5
    • Views: 296
    02-05-2018, 04:55 PM Go to last post
  20. Problem with transfer!!!!!!!!!!!!!!!

    I have a problem with my transfer and confirmation, I paid my transfer Voolkz (Aranzeb) to the Vengeance server, only that it failed and I lost my...

    Started by Stacye‎, 02-04-2018 04:48 PM
    • Replies: 1
    • Views: 140
    02-05-2018, 12:34 PM Go to last post

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