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Forums: Game & Account Support

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  1. Sticky Thread Sticky: Not Receiving A Glyph Authentication Code Email?

    Greetings Adventurers! There is currently an issue preventing some players from receiving Glyph authentication code emails. While we're working...

    Started by Fasti‎, 05-15-2015 01:28 AM
    24 Pages
    1 2 3 ... 24
    18 Archeage Team Post(s)
    • Replies: 233
    • Views: 28,045
    06-09-2017, 12:16 PM Go to last post
  2. Sticky Thread Sticky: Purchase Assistance - Can't add payment method - "We are unable to complete your purchase" Error

    Greetings Adventurers! From time to time, players will run into an issue preventing them from adding a payment method, or completing a purchase....

    Started by Fasti‎, 01-17-2015 12:45 AM
    67 Pages
    1 2 3 ... 67
    • Replies: 662
    • Views: 71,156
    06-03-2017, 11:05 AM Go to last post
  3. Sticky Thread Sticky: Blue Salt Brotherhood Questline Changes

    Adventurers and future farmers, As you have probably noticed since Dread Prophecies launched, the questline involving the Blue Salt Brotherhood...

    Started by Scapes‎, 05-12-2015 06:21 PM
    2 Pages
    1 2
    2 Archeage Team Post(s)
    • Replies: 19
    • Views: 34,451
    03-21-2017, 01:21 AM Go to last post
  4. Sticky Thread Sticky: Failed to Load Game Data error

    Previous version number - 336253 Current version number - 336598 If you've received this error, it means there was a data corruption during the...

    Started by Link‎, 09-08-2016 12:31 PM
    2 Archeage Team Post(s)
    • Replies: 2
    • Views: 4,576
    10-29-2016, 09:02 AM Go to last post
  5. Sticky Thread Sticky: Fixing Error 2025 Issues

    Hey everybody! One of the most common issues we see players having is the connection error #2025. I'm sure many of you are well aware of this...

    Started by ZamboniChaos‎, 03-18-2016 01:11 PM
    1 Archeage Team Post(s)
    • Replies: 0
    • Views: 3,032
    03-18-2016, 01:11 PM Go to last post
  6. Sticky Thread Sticky: Need Assistance? Contact our Support Team!

    Welcome to the ArcheAge Technical & Account Support section of the official ArcheAge forums! If you're actively experiencing an issue, please...

    Started by Scapes‎, 07-17-2014 08:31 AM
    • Replies: 0
    • Views: 21,963
    07-17-2014, 08:31 AM Go to last post
  1. Failed to load game data!

    Yes its another ♥♥♥♥up after a patch (white arden ghost wedding). I cant find the last version number to roll back to. Help please.

    Started by Sexyparty‎, 05-03-2017 01:58 AM
    • Replies: 0
    • Views: 101
    05-03-2017, 01:58 AM Go to last post
  2. Thumbs up Game data does not load.

    This is truly frustrating, I don't know how you get so many complaints and still don't fix this problem. I have read EVERY thread on this topic, have...

    Started by dante9834‎, 05-01-2017 06:05 AM
    1 Archeage Team Post(s)
    • Replies: 2
    • Views: 115
    05-03-2017, 12:34 AM Go to last post
  3. Exclamation Banned? Really?

    Ok I have been playing for 2 years and after 2 years of playing game (on one account) I decide to make a "New Non Patron Account" just to play a new...

    Started by FlameTart‎, 05-02-2017 10:22 AM
    1 Archeage Team Post(s)
    • Replies: 1
    • Views: 238
    05-02-2017, 11:57 AM Go to last post
  4. Trion Lying About Lost Patron Days?

    So after asking multiple times on all of my account's support tickets for a simple count of my actual days of Patron time left this is the copy and...

    Started by Sephirothx‎, 04-30-2017 05:43 PM
    1 Archeage Team Post(s)
    • Replies: 6
    • Views: 431
    05-02-2017, 07:36 AM Go to last post
  5. Can't login to Glyph support

    When i try login to support get just log out and redirect to Glyph store. Don't have any other problem with it just can't access to support from...

    Started by Mindaugas‎, 05-01-2017 10:30 AM
    1 Archeage Team Post(s)
    • Replies: 2
    • Views: 145
    05-02-2017, 06:41 AM Go to last post
  6. 3 Character name after Transferring but not through name changing service

    you can have 3 character name after transferring to another server if you have to rename but no through name changing service... do i have to...

    Started by lef‎, 05-02-2017 03:43 AM
    • Replies: 0
    • Views: 71
    05-02-2017, 03:43 AM Go to last post
  7. Severe lag issue please help me out

    intel(r) core(tm) i3-4030u cpu @ 1.90ghz 4gb memory and a 64 bit operating system windows 10 I am experenceing extream lag i can barly move from...

    Started by Darkiss4428‎, 05-01-2017 11:38 PM
    • Replies: 0
    • Views: 65
    05-01-2017, 11:38 PM Go to last post
  8. Unhappy 30 days Patron not added in my account T_T What happen?

    I paid 30-DAY PATRON PASS with 2400 credit but did not receive the number of days. What happen Can it be fixed? And I received the mail I bought...

    Started by himefr‎, 04-30-2017 07:24 AM
    • Replies: 2
    • Views: 184
    05-01-2017, 08:11 PM Go to last post
  9. Property and all in it vanished

    I'm going crazy with worry atm and I so wish there was a live chat right now. I've lost a property that completely vanished overnight. I don't think...

    Started by Yoru‎, 04-30-2017 04:10 PM
    1 Archeage Team Post(s)
    • Replies: 1
    • Views: 214
    05-01-2017, 12:11 PM Go to last post
  10. Question 800x600 graphic resolution

    How can I set option in the game graphic resolution as 800x600 i want to change in game the resoulution when i want, is it possible?If so how?!?

    Started by Numanap‎, 04-29-2017 02:07 PM
    • Replies: 0
    • Views: 101
    04-29-2017, 02:07 PM Go to last post
  11. Question Can't set option graphics..Heeelp!

    I can't set graphics from 1920x1080 to 1024x768 game's freezing when i try.. my cpu and memory is normal when i trying but game freezing and no...

    Started by Numanap‎, 04-28-2017 09:16 AM
    2 Archeage Team Post(s)
    • Replies: 4
    • Views: 197
    04-29-2017, 12:53 PM Go to last post
  12. 30 days Patron not added in my account

    Just bought 30 Days Patron from shop transaction No #387523353 but after purchase my account still showing 4 days remaining is there a problem...

    Started by Azimuthio‎, 04-29-2017 09:23 AM
    • Replies: 0
    • Views: 76
    04-29-2017, 09:23 AM Go to last post
  13. Update killed the game.

    "Unable to apply updates (Error #1005)" Then back to Update and unable to apply then back to Update and unable to apply then back to Update and...

    Started by TheOuroborus‎, 04-28-2017 04:49 PM
    • Replies: 6
    • Views: 519
    04-29-2017, 06:13 AM Go to last post
  14. DX9 won't launch [losing my mind!!!]

    DX11 is bugged, textures are low-res, some shadows are weird etc etc so I decided to try DX9 as a lot of people suggest. I tried changing to DX9 in...

    Started by Zaborg‎, 12-17-2016 07:27 AM
    3 Pages
    1 2 3
    1 Archeage Team Post(s)
    • Replies: 25
    • Views: 2,000
    04-29-2017, 05:02 AM Go to last post
  15. "Your PayPal account is registered with a different country"

    Hello, I'm from Brasil and I need to change my country in order to buy a Patreon on ArcheAge, but I can't find where I can change the country. ...

    Started by CapetaDoMal‎, 04-27-2017 03:21 PM
    • Replies: 2
    • Views: 128
    04-28-2017, 01:53 PM Go to last post
  16. Glyph will not update

    I cannot get the game to update. The 'Update' button comes up as normal. I click on the button, it does it's thing, then instead of saying 'Play',...

    Started by Meridian‎, 04-28-2017 06:14 AM
    1 Archeage Team Post(s)
    • Replies: 2
    • Views: 112
    04-28-2017, 12:42 PM Go to last post
  17. New EULA allows Trion to remote access our pc?

    Why would this ever be needed and why would anyone allow this? I think I just stopped playing. What a shame, I had just come back.

    Started by OffySmash‎, 04-27-2017 09:26 AM
    1 Archeage Team Post(s)
    • Replies: 5
    • Views: 381
    04-28-2017, 11:49 AM Go to last post
  18. Patron

    Hi i got wrong about patron i need to paid only 1 month but that auto press 12 month can i get money back ? i just need only 1 month pls i don't have...

    Started by Pipesa‎, 04-28-2017 05:54 AM
    1 Archeage Team Post(s)
    • Replies: 1
    • Views: 136
    04-28-2017, 11:46 AM Go to last post
  19. Exclamation Lowering CPU<<<<<<<<<<<<<<<<<<<

    How to lower all settings for multiboxing which means decreasing cpu sometimes in marianople it's 95 when i use multibox 3 accounts.. average is 80...

    Started by Numanap‎, 04-28-2017 10:37 AM
    • Replies: 0
    • Views: 95
    04-28-2017, 10:37 AM Go to last post
  20. Unhappy notification/pop up setting

    Is there any notification/pop up setting for forum. I couldn't find if there pls inform me..

    Started by Numanap‎, 04-28-2017 09:41 AM
    • Replies: 0
    • Views: 74
    04-28-2017, 09:41 AM Go to last post

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