Forums: Game & Account Support

Hello all/Trion, My boyfriend lost a Lunar Scarecrow Farm Kit the day before yesterday due to not paying his taxes on time. However the issue...

Please help me... I just got back from a break. My ticket number is 1137960

Request #1137306 Help with the transfer dear trion staff.

HI!, How do I recover my things? like the house, the farms in my accounts.. I was many months without entering the game since I travel to a...

Normally I've never had an issue like this, I could log all of my accounts in at the some time with no problem. Since the patch, Running more then...

Every since yesterday I have been unable to play Archeage due to the above error. It mentions something about two bin32 folders, but when looking...

I am unable to create a Help Ticket. Every time I go to the support page, it ask me to login again. What gives? Is support so swamped that they have...

After Server Crash, some weird things happen. What is known for now: Arena Progress (affect all arenas I think) is lost for some days...

good day to everyone. I am a frequent reader of the forum although I do not usually comment. I have already had a serious problem for more than...

Freighters and Haulers are bouncing randomly in game... at first this was funny but now it is causing medical issues, giving headaches, nausea,...

I have a laptop with i7 4th gen, 16 GB Ram, Geforce GT 750m 2 gb ram and SSD. Archeage is slow even when I press optimize button. What should I do?

I understand, tough day at Trion HQ. That said, I expect at least a status update. REQUEST #1117886

Hey everyone, after checking my credit card transfers, I discovered that I am still paying the monthly archeage supscription fee on my account...

@Muzzy I've noticed something weird in marketplace and i am kinda intrigued. So, here is the thing; if you look at marketplace under GOLD section,...

Earlier today, I purchased an APEX from the EU auction house. Used it soon after, then went to the market to purchase a 30-day patron, but saw I...

Ever since Wednesday's "update", I've been getting random lag spikes and frequent disconnects from the game that have never occurred prior. I know...

Hello, I'll get straight to the point. I currently have Patron running on a yearly subscription and until yesterday everything was fine. However...

My main question is what option do I select when I put in the support ticket for my failed transfer??? I chose the paid transaction. For some...

Hello, i played the Game back when it came out and instantly dropped it when all the pay to win stuff came out. Now i read about this fresh...