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Greetings Adventurers! From time to time, players will run into an issue preventing them from adding a payment method, or completing a purchase....
Hey everybody! One of the most common issues we see players having is the connection error #2025. I'm sure many of you are well aware of this...
Greetings Adventurers! There is currently an issue preventing some players from receiving Glyph authentication code emails. While we're working...
Previous version number - 391863 Current version number - 392755 If you've received this error, it means there was a data corruption during the...
Welcome to the ArcheAge Technical & Account Support section of the official ArcheAge forums! If you're actively experiencing an issue, please...
Today, 07/02/19, at around 12:02 server time, i was picking up some stuff from my Spooky Anywhere Warehouse to place them in my Storage Chest at my...
HI I buy black friday credits when been dubled and i get only half i w8 for 3month for response in my ticket. https://prnt.sc/mhd578
Hey there, I just wanted to bring some attention to the fact that a lot of players are trying to come back to arche age but are missing designs.....
Got a new SSD and i am trying to install AA onto it but after the base game is downloaded i keep getting the error 1004. Right after it gives me...
So yesterday I was doing some trade runs with my Timber coupe. When I arrived at the trading posts buildings weren't loading in and I couldn't...
Whenever I try and load my premade character on character creation I get the message: "File contains information that can't be reflected". Anyone...
Hello, Last night on the 25th of January i was hit with a message while playing saying "You have been disconnected by a Gamemaster". then when i...
whats in the mood is going on!. after this patch i keep crashing every 5/10m its insane . i used to spend hours without getting dcd/ and now i...
Request #1186606 January 15, 2019 23:23 I made an request because I came back to the game since some time and all my housings and farms are...
ive been trying for an hour now and been unable to transfer server, we did everything we need to do leave guild etc, logged accounts off, and we are...
Dear Djaya, or any GM. Can you please provide the community an update on the efforts of the support team and how the process of solving account...
Well not being able to play for a few months and with no customer support for the game I decided to quit a while back. I'm sure after charging back...
I know this is like a long shot, but can somebody please look at my support ticket. This is getting extremely frustrating. Am boiling inside by...
Trying desperately to permanently disable this Weapon VFX setting but it refuses to comply: ESC > Options > Quality > Visual Effects > Weapon VFX ...
Well..since I am unable to submit a ticket due to the peer issue, and those I have submitted never seem to be answered, I am trying this approach. ...
Hello, since I made a ticket a week ago with no answer and after realise that gamigo doesnt answer request anymore. I'd like to know if there is a...
anyone else having this problem???? https://cdn.discordapp.com/attachments/200374205710204929/538610084448698398/unknown.png
Well i want to ask something . Why we can't use snowball arena still ? If you guys activated it wrongly u can remove it via any maintance but its...
Why are you resolving tickets without any responses? A lot of us having been waiting over 3 months just to get a response!!
i paid 2700 credits to transfer from jakar to taris , and my transfer failed . now i am waiting 2 months for gamigo to fix it but no respond ...
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