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Greetings Adventurers! From time to time, players will run into an issue preventing them from adding a payment method, or completing a purchase....
Greetings Adventurers! There is currently an issue preventing some players from receiving Glyph authentication code emails. While we're working...
Previous version number - 391863 Current version number - 392755 If you've received this error, it means there was a data corruption during the...
Hey everybody! One of the most common issues we see players having is the connection error #2025. I'm sure many of you are well aware of this...
Welcome to the ArcheAge Technical & Account Support section of the official ArcheAge forums! If you're actively experiencing an issue, please...
Hello, It's been over 24 hours since my group's tried to transfer and failed. All of us sent tickets last night, and all of them got resolved with...
I purchased $50 and $100 credit packs after marketplace update and sales event announcement. I did not get any codes to get the rewards. Funny thing...
According to the blog post ArcheAge Celebration Week! I would expect to get one pack daily between June 29 and July 5, as a 0 credit pack in my...
and no answer for several hours now from my request for help, its said 7 hours open but that is not the truth, 7 hours ago i was already sleeping...
2 days ago i buy patron. No problem in first day. But after update my patron is gone. I wrote support but 2 days is gone now. Im really sad. 5000+...
when i try to log in to EU server, Glyph launcher always pop up eror #1016 but its didn't happen on NA server. i can loggin like usual im...
Can't login to Nui server at all, and logging in to my account on the trion website is hanging intermittently.
LOGIN FAILED, the server is currently busy...,, why the error?? anyone??
I need to transfer a character, I get this...... Invalid transfer request. Note: Characters must be offline to process your transfer...
Whats the go with this? 116 hours is an absurd time to ignore a paying customer in anything, let alone somewhere where tickets normally only take up...
Is this type of payment not accepted any more, just tried to redeem a card and no option for karma koin in other payment option any more. ty
I would like to know if there is an ETA, update, Or Anything that would shed some light upon this issue. I have $25 worth of karma koins that I would...
Please all i did was pick up auroria water and try to get on my skateboard.. last night.. i still have this debuff and cant do anything.. missed out...
Hi when i start archeage i can listen sound in movies intro game but when i am in select character and i am in game , i cant listen anything. ...
Hi was trying to transfer my main character to another server when I got an error message saying it failed. My credits were taken away but I'm still...
Hi there, I built one of those new mushroom-houses in Ynystere. Unfortunatly I'm not able to contribute to Ynystere's development, since it...
It started after the maintenance when i pressed play button in glyph. Kindly help me with this. Couldnt download any patch after maintenance. >not...
This is getting annoying.. every time I launch the game the crappy music blasts, my UI is all messed up, etc. It used to be that I could put a...
i have just Dosconnect all day 6-9 times at day, when i make doungen or other boss. Sometime i cant loot because iam offline when i come back is...
Alright, Its been well over 4 days and I'm yet to receive a constructive response from Trion about my situation. I've been banned for Honor...
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