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Forums: Game & Account Support

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  1. Sticky Thread Sticky: Purchase Assistance - Can't add payment method - "We are unable to complete your purchase" Error

    Greetings Adventurers! From time to time, players will run into an issue preventing them from adding a payment method, or completing a purchase....

    Started by Fasti‎, 01-17-2015 12:45 AM
    74 Pages
    1 2 3 ... 74
    • Replies: 734
    • Views: 113,505
    05-29-2018, 12:21 PM Go to last post
  2. Sticky Thread Sticky: Not Receiving A Glyph Authentication Code Email?

    Greetings Adventurers! There is currently an issue preventing some players from receiving Glyph authentication code emails. While we're working...

    Started by Fasti‎, 05-15-2015 01:28 AM
    24 Pages
    1 2 3 ... 24
    18 Archeage Team Post(s)
    • Replies: 238
    • Views: 41,555
    04-05-2018, 05:48 AM Go to last post
  3. Sticky Thread Sticky: Failed to Load Game Data error

    Previous version number - 372700 Current version number - 373911 If you've received this error, it means there was a data corruption during the...

    Started by Link‎, 09-08-2016 12:31 PM
    2 Archeage Team Post(s)
    • Replies: 2
    • Views: 8,704
    10-29-2016, 09:02 AM Go to last post
  4. Sticky Thread Sticky: Fixing Error 2025 Issues

    Hey everybody! One of the most common issues we see players having is the connection error #2025. I'm sure many of you are well aware of this...

    Started by ZamboniChaos‎, 03-18-2016 01:11 PM
    1 Archeage Team Post(s)
    • Replies: 0
    • Views: 5,004
    03-18-2016, 01:11 PM Go to last post
  5. Sticky Thread Sticky: Need Assistance? Contact our Support Team!

    Welcome to the ArcheAge Technical & Account Support section of the official ArcheAge forums! If you're actively experiencing an issue, please...

    Started by Scapes‎, 07-17-2014 08:31 AM
    • Replies: 0
    • Views: 23,999
    07-17-2014, 08:31 AM Go to last post
  1. Exclamation BIG PROBLEM!!! "Suspicious Activity Debuff"

    Hi, I was playing on my computer on the last friday, and when I arrived at the Solzreed Trade Outlet for my last 4 trade run , and started...

    Started by Stork‎, 05-21-2018 02:32 PM
    • Replies: 0
    • Views: 146
    05-21-2018, 02:32 PM Go to last post
  2. Unable to log into "STORE", ACCOUNT, or HELP from Glyph

    I can log into the game but when trying to log into the STORE, ACCOUNT, OR HELP from Glyph I get the following error?? ================= HTTP...

    Started by deadq‎, 05-18-2018 02:19 PM
    • Replies: 1
    • Views: 164
    05-19-2018, 02:58 PM Go to last post
  3. Arrow The Nui queen hording my XP

    Hello, while many of us wouldn't mind getting younger, I seem to have regressed to level 54 and while the good people who do the tickets have fixed...

    Started by King Auther‎, 05-18-2018 06:20 AM
    • Replies: 0
    • Views: 103
    05-18-2018, 06:20 AM Go to last post
  4. Angry Account banned for being afk?

    I'm posting here because I have still not received any response from trion support or from the appeal email. I don't know the reason why my...

    Started by Bobski‎, 05-18-2018 01:18 AM
    • Replies: 0
    • Views: 176
    05-18-2018, 01:18 AM Go to last post
  5. Exclamation #Failed to Load Game Data error

    Excerpted from a closed thread that is no longer being updated. Version Number for Patch update on 01/24/18 is: 373911 Version Number for...

    Started by DevilsTrap‎, 01-24-2018 07:06 PM
    • Replies: 8
    • Views: 1,305
    05-17-2018, 02:59 PM Go to last post
  6. My account has been banned for no reason.

    As stated above, my account has been banned for no reason. I have read the terms of use and contract of agreement of the game sent by Trion automated...

    Started by Imrahil‎, 05-16-2018 10:20 PM
    • Replies: 1
    • Views: 279
    05-16-2018, 11:37 PM Go to last post
  7. My email will be terminated soon and I don't want to lose character

    So Pretty soon my email will be terminated and i forgot. so Knowing me, I put my character on that email. Obviously. So i was wondering if there is a...

    Started by error‎, 05-15-2018 03:07 PM
    • Replies: 3
    • Views: 219
    05-15-2018, 06:01 PM Go to last post
  8. My character is "Suspicious Activity Detected"

    Hello... I was delivering a package in freedich the game was closed and when I came back I was with a debuff. I waited 5h, I left the game...

    Started by MoonSakura‎, 05-15-2018 12:10 AM
    • Replies: 0
    • Views: 139
    05-15-2018, 12:10 AM Go to last post
  9. Suspicious Activity Detected Debuff after falling under the World

    Hello there, I was doing some Traderuns from Gweonid Forest to Solzreed and suddenly 2 Chars of mine which were sitting with a pack on the Mount...

    Started by Thunderdash‎, 05-14-2018 04:04 AM
    • Replies: 2
    • Views: 186
    05-14-2018, 08:00 AM Go to last post
  10. Question Flash aka support

    It's been 7 days since the ban me, the support is silent: \ Thanks for the lost places under the scarecrows)

    Started by Etwer‎, 05-11-2018 12:39 AM
    • Replies: 1
    • Views: 186
    05-12-2018, 02:42 PM Go to last post
  11. Cannot log in

    Gmail is not helping me recover my email account - can anyone PM me please? I cannot access my account on Trion, because the email is not right...

    Started by Islyn‎, 05-11-2018 05:23 AM
    • Replies: 0
    • Views: 144
    05-11-2018, 05:23 AM Go to last post
  12. Patron subscription

    So, i tried and searched for similiar posts, but couldn't find any. Here's a question: I want to buy Patron for 12 months, 7 euro per month or...

    Started by NutriTutri‎, 05-11-2018 12:46 AM
    • Replies: 0
    • Views: 122
    05-11-2018, 12:46 AM Go to last post
  13. CryPhysics.dll Error

    hey guys so I did a clean re-install of Windows 10 on my PC and downloaded archeage and stuff. When the game starts to load after clicking the 'play'...

    Started by xWind‎, 11-30-2015 08:28 AM
    • Replies: 1
    • Views: 599
    05-10-2018, 01:48 PM Go to last post
  14. 7th day bonus reward

    So I logged in more than seven times on my character and I did the login tracker every time aswell, but it still says 'Logins: 0' so I dont get the...

    Started by Julay‎, 05-10-2018 06:34 AM
    • Replies: 0
    • Views: 91
    05-10-2018, 06:34 AM Go to last post
  15. Archeage paid character transfers

    all the transfer rules were met! credits took away the transfer was not made = (please check the ticket #1088122

    Started by Unded‎, 05-10-2018 06:12 AM
    • Replies: 0
    • Views: 139
    05-10-2018, 06:12 AM Go to last post
  16. Quest Broken Harani Race Quest Line Chapter 6 -> Parting ways

    Hi there! My main race quest line seems to be broken. In the first Quest of Chapter 6, called Parting ways, I have to kill Ashabel. I did that and...

    Started by Snixells‎, 05-10-2018 03:00 AM
    • Replies: 0
    • Views: 101
    05-10-2018, 03:00 AM Go to last post
  17. Support website NOT loading

    Can't get to support website for help ticket. Keeps sending me to the glyph log-in screen. :mad:

    Started by deathleaf‎, 05-10-2018 12:25 AM
    • Replies: 0
    • Views: 90
    05-10-2018, 12:25 AM Go to last post
  18. Game crashing from as long as i can remember playing this

    What is with this game crashing all the time. It's not my computer because I've gotten another computer since then and my nephews computer crashes on...

    Started by zhainne‎, 05-08-2018 09:19 PM
    • Replies: 1
    • Views: 166
    05-09-2018, 09:12 AM Go to last post
  19. Question Over 3 days now without patron - support response time?

    Hey guys, just wonder if this is normal - I had 60 days patron and after 1 month still 30 days left. I cancelt the automatic abo because I had...

    Started by GoldenN‎, 05-08-2018 10:58 AM
    • Replies: 0
    • Views: 141
    05-08-2018, 10:58 AM Go to last post
  20. account banned for no apparent reason !!

    https://prntscr.com/jet8t6 There are four days that I have made a ticket, wanting to know the reason for banning my account, I wanted to know the...

    Started by Foon‎, 05-07-2018 06:13 AM
    • Replies: 1
    • Views: 313
    05-07-2018, 08:11 AM Go to last post

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