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Forums: Game & Account Support

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  1. Sticky Thread Sticky: Purchase Assistance - Can't add payment method - "We are unable to complete your purchase" Error

    Greetings Adventurers! From time to time, players will run into an issue preventing them from adding a payment method, or completing a purchase....

    Started by Fasti‎, 01-17-2015 12:45 AM
    68 Pages
    1 2 3 ... 68
    • Replies: 676
    • Views: 93,849
    12-14-2017, 02:13 PM Go to last post
  2. Sticky Thread Sticky: Not Receiving A Glyph Authentication Code Email?

    Greetings Adventurers! There is currently an issue preventing some players from receiving Glyph authentication code emails. While we're working...

    Started by Fasti‎, 05-15-2015 01:28 AM
    24 Pages
    1 2 3 ... 24
    18 Archeage Team Post(s)
    • Replies: 234
    • Views: 35,818
    10-19-2017, 01:41 AM Go to last post
  3. Sticky Thread Sticky: Blue Salt Brotherhood Questline Changes

    Adventurers and future farmers, As you have probably noticed since Dread Prophecies launched, the questline involving the Blue Salt Brotherhood...

    Started by Scapes‎, 05-12-2015 06:21 PM
    2 Pages
    1 2
    2 Archeage Team Post(s)
    • Replies: 19
    • Views: 40,549
    03-21-2017, 01:21 AM Go to last post
  4. Sticky Thread Sticky: Failed to Load Game Data error

    Previous version number - 350873 Current version number - 351593 If you've received this error, it means there was a data corruption during the...

    Started by Link‎, 09-08-2016 12:31 PM
    2 Archeage Team Post(s)
    • Replies: 2
    • Views: 6,686
    10-29-2016, 09:02 AM Go to last post
  5. Sticky Thread Sticky: Fixing Error 2025 Issues

    Hey everybody! One of the most common issues we see players having is the connection error #2025. I'm sure many of you are well aware of this...

    Started by ZamboniChaos‎, 03-18-2016 01:11 PM
    1 Archeage Team Post(s)
    • Replies: 0
    • Views: 4,148
    03-18-2016, 01:11 PM Go to last post
  6. Sticky Thread Sticky: Need Assistance? Contact our Support Team!

    Welcome to the ArcheAge Technical & Account Support section of the official ArcheAge forums! If you're actively experiencing an issue, please...

    Started by Scapes‎, 07-17-2014 08:31 AM
    • Replies: 0
    • Views: 23,064
    07-17-2014, 08:31 AM Go to last post
  1. Exclamation Request #1016097

    Archeage Team, Please help! This is very time sensitive the ticket number is listed in title, I will be forever in your debt if you can save me...

    Started by Dreadfather‎, 12-09-2017 01:21 PM
    • Replies: 1
    • Views: 96
    12-10-2017, 07:00 AM Go to last post
  2. Lost my patron after maintenance

    Hello,after today´s patch i lost my patron,even tho glyph says i have 200 days of patron left,which is true as i have 6 month sub. Today i logged...

    Started by TheMightySardine‎, 08-02-2017 12:31 AM
    1 Archeage Team Post(s)
    • Replies: 3
    • Views: 325
    12-09-2017, 02:50 PM Go to last post
  3. Glyph update automaticly and error

    What the hell is that now ? Glyph updating and than it says error 5151:5?

    Started by Dunkelherz‎, 12-08-2017 02:59 AM
    • Replies: 0
    • Views: 74
    12-08-2017, 02:59 AM Go to last post
  4. Unhappy Time in jail without reason

    HI! : o today I went to Archeage and instantly the game sent me to jail for 15 hours, knowing that yesterday was clean of crime points and also...

    Started by Miss Sscarlet‎, 12-07-2017 02:23 PM
    • Replies: 0
    • Views: 93
    12-07-2017, 02:23 PM Go to last post
  5. After character select game freeze and pc restarts

    Hello This issue is not in Oyranos account, but one of my alts and ONLY ONE of my alts. I can log with all but when I load this specific account,...

    Started by Oyranos‎, 12-03-2017 04:38 AM
    • Replies: 4
    • Views: 167
    12-06-2017, 10:54 PM Go to last post
  6. Labor Stipend

    So every time i go to purchase labor stipend it keeps saying purchase failed. I'm patron and do not currently have a stipend running...also I have...

    Started by DutchyDutch‎, 12-05-2017 10:38 PM
    • Replies: 2
    • Views: 233
    12-06-2017, 01:13 PM Go to last post
  7. Can't we change the associated country of our Glyph account ?

    Hi ! I tried to purchase something from the store but i can't use any of my payment methods because they're from different country, which is wrong or...

    Started by Yskh‎, 01-13-2017 08:30 AM
    2 Pages
    1 2
    2 Archeage Team Post(s)
    • Replies: 12
    • Views: 7,170
    12-05-2017, 08:58 PM Go to last post
  8. Guys Bugging my car

    Hello, im looking for the perfect place to post it but i cant find it ... Today those characters block my way IN and OUT of an outlet, doing that i...

    Started by Kaharos‎, 11-28-2017 01:27 PM
    • Replies: 5
    • Views: 225
    12-03-2017, 02:05 PM Go to last post
  9. Angry Can not get answer for 5 days via tickets

    Error since 2014: http://forums.archeagegame.com/archive/index.php/t-26469.html? request / id 954513 request / id 955449 Can not get answer...

    Started by Numanap‎, 08-06-2017 11:35 PM
    2 Pages
    1 2
    • Replies: 12
    • Views: 829
    12-02-2017, 10:49 AM Go to last post
  10. dont answer ticket

    im waiting 15h why i dont have my ticket answer really i dont understand where is ticket support ? REQUEST #1012788 please.

    Started by tekatan‎, 12-02-2017 05:46 AM
    • Replies: 0
    • Views: 79
    12-02-2017, 05:46 AM Go to last post
  11. The survey offered by "Trion Worlds Support Center"

    The survey offered by "Trion Worlds Support Center" solves the problems of users? Some experience? :confused:

    Started by Lamu‎, 12-01-2017 01:04 PM
    • Replies: 0
    • Views: 192
    12-01-2017, 01:04 PM Go to last post
  12. Failed to load game data

    This appears me after today patch, minor issue. I need to know what is the current version of the game so I can modify it in order to run AA again....

    Started by spottedout‎, 11-29-2017 06:09 AM
    • Replies: 1
    • Views: 144
    11-29-2017, 06:17 PM Go to last post
  13. Exclamation Error #1004 SOLVE THIS !!!!!!!!!!!!!!!!(no matter how many times u download game)

    After a year im trying to return that game but installation totally sucks i got still error #1004 can't solve it and that GM's can not help though...

    Started by Numanap‎, 11-29-2017 05:59 PM
    • Replies: 0
    • Views: 87
    11-29-2017, 05:59 PM Go to last post
  14. Brothers character is gone

    My brothers character is missing on his account and cant even come onto forums now because he has no level 15 character anymore. We checked every...

    Started by Typo1996‎, 11-29-2017 05:20 PM
    • Replies: 0
    • Views: 74
    11-29-2017, 05:20 PM Go to last post
  15. Game, glyph and forums unreachable

    REQUEST #1006703 GAME, GLYPH AND FORUMS UNREACHABLE Today at 01:25 Unable to connect, the game crashes before server select loads. Forums and...

    Started by DevilsTrap‎, 11-17-2017 01:26 AM
    • Replies: 9
    • Views: 448
    11-27-2017, 09:11 AM Go to last post
  16. Character is gone

    Hello guys ! So i recently came back to game i played since very start paid 150$ for the first initial game launch account. I still remember playing...

    Started by dirtyxfour‎, 11-19-2017 08:43 AM
    • Replies: 2
    • Views: 310
    11-25-2017, 11:54 AM Go to last post
  17. Rampage B200 Audio Issue

    Can't seem to hear all of the radio stations. I can hear the first 5 stations and that's it.

    Started by Tides‎, 11-24-2017 12:35 PM
    • Replies: 0
    • Views: 106
    11-24-2017, 12:35 PM Go to last post
  18. Post Drunken players and reservations

    Good morning everyone who is reading this upcoming drama post. First of all, this is not an attack on trion-worlds, i'm just getting tired and...

    Started by Kaasknabbel‎, 11-20-2017 01:06 AM
    • Replies: 2
    • Views: 358
    11-22-2017, 09:58 PM Go to last post
  19. Exclamation Needs help. WRONG "Suspicious activity"

    Hello, I apologize for my English, I use google translate. Very need your help. I'm trading packs from gweonid forest to the solzreed peninsula....

    Started by Spectrophobia‎, 11-21-2017 01:57 PM
    • Replies: 3
    • Views: 184
    11-21-2017, 03:31 PM Go to last post
  20. Error 1005 cant install game

    Hi ive been trying to install aa since 4 am this morning and have reinstalled the game 6+ times. each and ever time i have recieved an error 1005...

    Started by Erzabeth‎, 11-18-2017 12:33 PM
    • Replies: 0
    • Views: 126
    11-18-2017, 12:33 PM Go to last post

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