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Forums: Game & Account Support

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  1. Sticky Thread Sticky: Purchase Assistance - Can't add payment method - "We are unable to complete your purchase" Error

    Greetings Adventurers! From time to time, players will run into an issue preventing them from adding a payment method, or completing a purchase....

    Started by Fasti‎, 01-17-2015 12:45 AM
    69 Pages
    1 2 3 ... 69
    • Replies: 683
    • Views: 102,265
    02-03-2018, 10:15 AM Go to last post
  2. Sticky Thread Sticky: Not Receiving A Glyph Authentication Code Email?

    Greetings Adventurers! There is currently an issue preventing some players from receiving Glyph authentication code emails. While we're working...

    Started by Fasti‎, 05-15-2015 01:28 AM
    24 Pages
    1 2 3 ... 24
    18 Archeage Team Post(s)
    • Replies: 235
    • Views: 38,698
    01-25-2018, 09:54 AM Go to last post
  3. Sticky Thread Sticky: Failed to Load Game Data error

    Previous version number - 372700 Current version number - 373911 If you've received this error, it means there was a data corruption during the...

    Started by Link‎, 09-08-2016 12:31 PM
    2 Archeage Team Post(s)
    • Replies: 2
    • Views: 7,558
    10-29-2016, 09:02 AM Go to last post
  4. Sticky Thread Sticky: Fixing Error 2025 Issues

    Hey everybody! One of the most common issues we see players having is the connection error #2025. I'm sure many of you are well aware of this...

    Started by ZamboniChaos‎, 03-18-2016 01:11 PM
    1 Archeage Team Post(s)
    • Replies: 0
    • Views: 4,500
    03-18-2016, 01:11 PM Go to last post
  5. Sticky Thread Sticky: Need Assistance? Contact our Support Team!

    Welcome to the ArcheAge Technical & Account Support section of the official ArcheAge forums! If you're actively experiencing an issue, please...

    Started by Scapes‎, 07-17-2014 08:31 AM
    • Replies: 0
    • Views: 23,389
    07-17-2014, 08:31 AM Go to last post
  1. Error 2025

    I have error 2025 i can not Login on glyph.

    Started by schranzer‎, 02-07-2018 05:13 AM
    • Replies: 1
    • Views: 68
    02-07-2018, 06:02 AM Go to last post
  2. Error 2025

    I have error 2025 i can not Login on glyph

    Started by schranzer‎, 02-07-2018 05:10 AM
    • Replies: 0
    • Views: 47
    02-07-2018, 05:10 AM Go to last post
  3. Unhappy I need help with logs in LogBackUps folder

    I need more free space for my C drive/disk so is it safe to delete these?

    Started by hitsukai‎, 02-06-2018 06:43 PM
    • Replies: 0
    • Views: 75
    02-06-2018, 06:43 PM Go to last post
  4. Can't Login NA servers

    There is something happening atm? I can login only on EU servers

    Started by Petek‎, 02-04-2018 02:49 PM
    • Replies: 1
    • Views: 114
    02-06-2018, 01:57 PM Go to last post
  5. give me my apex please

    need to buy things please and thankyou :)

    Started by jeebs‎, 02-06-2018 09:21 AM
    • Replies: 1
    • Views: 102
    02-06-2018, 09:43 AM Go to last post
  6. For the love of fricking baby jesus, how the hell do I turn off the damn visual effects!!!

    Seriously I have wasted the last four hours IRL battling GD archeage and its craptastic UI and setup files. Weapon Enchant Effects and Lunastone...

    Started by Hodor69‎, 02-04-2018 10:07 PM
    • Replies: 5
    • Views: 231
    02-05-2018, 04:55 PM Go to last post
  7. Problem with transfer!!!!!!!!!!!!!!!

    I have a problem with my transfer and confirmation, I paid my transfer Voolkz (Aranzeb) to the Vengeance server, only that it failed and I lost my...

    Started by Stacye‎, 02-04-2018 04:48 PM
    • Replies: 1
    • Views: 102
    02-05-2018, 12:34 PM Go to last post
  8. I'm having trouble accessing Account Support on my Glyph account

    I can not log into the Account Support by glyph in my account, only in it that I have access I get, when I log in to help and then in Sign In I must...

    Started by Stacye‎, 02-04-2018 04:25 PM
    • Replies: 1
    • Views: 79
    02-04-2018, 09:00 PM Go to last post
  9. Mega Lag and Rendering Issues

    As I load into the game, or zone into an area, the load times have increased significantly since the last patch. Once the immediate area is finally...

    Started by Enyo‎, 01-31-2018 12:05 PM
    • Replies: 1
    • Views: 125
    02-04-2018, 09:50 AM Go to last post
  10. Disabling auto-target enemies that attack you

    Is there any way of disabling auto-targetting an enemy that attacks you? As a healer, it's really problematic when you have aggro and are trying to...

    Started by SamKook‎, 01-29-2018 12:47 PM
    • Replies: 2
    • Views: 179
    02-03-2018, 03:32 PM Go to last post
  11. can't transfer servers

    I'm trying to transfer from kyrios to thunderwing, and when I go through the process on the glyph site it says my character is ineligible because I...

    Started by jumbaliah‎, 02-03-2018 08:50 AM
    1 Archeage Team Post(s)
    • Replies: 1
    • Views: 132
    02-03-2018, 09:22 AM Go to last post
  12. Unable to launch game

    hi there, got an issue. Glyph is loading without problem i can log in and all. Got all games and Archeage among them. When i click on "play"...

    Started by Angelyne‎, 02-01-2018 10:26 AM
    • Replies: 1
    • Views: 110
    02-02-2018, 09:37 AM Go to last post
  13. Missing Quest NPC

    While attempting to Dwarven race, chapter 6 quest 3, I am instructed to talk to "Logging Manager Ellga", I cannot seem to find her anywhere in the...

    Started by Dajinx‎, 02-01-2018 08:16 PM
    • Replies: 1
    • Views: 92
    02-01-2018, 09:59 PM Go to last post
  14. Support Center

    Yo, I'm losing hope about this game. Tried to be patience but I couldn't anymore. My ticket never get an answer again since 3 months ago. They...

    Started by Fawkes‎, 01-04-2018 03:55 PM
    • Replies: 6
    • Views: 338
    02-01-2018, 03:26 PM Go to last post
  15. Name change - refund?

    Hello. With the release of names coming tonight, I am looking to change my character's name. If I purchase a name change and the name(s) I want are...

    Started by Phearce‎, 01-31-2018 02:08 PM
    • Replies: 0
    • Views: 96
    01-31-2018, 02:08 PM Go to last post
  16. Didn't receive APEX in game

    nvm done

    Started by son1k‎, 01-31-2018 01:26 PM
    • Replies: 0
    • Views: 140
    01-31-2018, 01:26 PM Go to last post
  17. I am paid through the 2nd of february 2018

    ON ONE ACCOUNT I DO NOT KNOW WHICH. I HONESTLY BELIEVE THOUGH, THAT IT IS PAID THROUGH THE 5TH. SO TRION CHARGED ME LAST NIGHT, TOOK PATRON OFF ALL 3...

    Started by KianaMorpheus‎, 01-31-2018 11:58 AM
    • Replies: 0
    • Views: 94
    01-31-2018, 11:58 AM Go to last post
  18. need help logging in

    updated game, went to play gave me error. i play on one computer only have na chars don't play EU. someone help thanks. i'm not to computer savvy so...

    Started by JungleKitty‎, 01-31-2018 11:47 AM
    • Replies: 0
    • Views: 78
    01-31-2018, 11:47 AM Go to last post
  19. Quest marker display problem... maybe?

    My quests show as having an unknown location in the completed phase of the quest. It makes finding the quest turn in NPC a pain, just, a real pain....

    Started by FiDget‎, 01-01-2018 12:17 AM
    • Replies: 6
    • Views: 454
    01-29-2018, 04:02 AM Go to last post
  20. Been banned a long time

    My account was perma banned back in 2014 and i submitted four tickets way back then well i was like fin let me try again well i sent in a ticket and...

    Started by Liriun24‎, 01-28-2018 11:49 AM
    • Replies: 1
    • Views: 172
    01-28-2018, 02:20 PM Go to last post

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