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Forums: Game & Account Support

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  1. Sticky Thread Sticky: Purchase Assistance - Can't add payment method - "We are unable to complete your purchase" Error

    Greetings Adventurers! From time to time, players will run into an issue preventing them from adding a payment method, or completing a purchase....

    Started by Fasti‎, 01-17-2015 12:45 AM
    74 Pages
    1 2 3 ... 74
    • Replies: 737
    • Views: 114,663
    Today, 10:30 AM Go to last post
  2. Sticky Thread Sticky: Not Receiving A Glyph Authentication Code Email?

    Greetings Adventurers! There is currently an issue preventing some players from receiving Glyph authentication code emails. While we're working...

    Started by Fasti‎, 05-15-2015 01:28 AM
    24 Pages
    1 2 3 ... 24
    18 Archeage Team Post(s)
    • Replies: 239
    • Views: 42,073
    07-05-2018, 12:17 PM Go to last post
  3. Sticky Thread Sticky: Failed to Load Game Data error

    Previous version number - 391863 Current version number - 392755 If you've received this error, it means there was a data corruption during the...

    Started by Link‎, 09-08-2016 12:31 PM
    2 Archeage Team Post(s)
    • Replies: 2
    • Views: 8,925
    10-29-2016, 09:02 AM Go to last post
  4. Sticky Thread Sticky: Fixing Error 2025 Issues

    Hey everybody! One of the most common issues we see players having is the connection error #2025. I'm sure many of you are well aware of this...

    Started by ZamboniChaos‎, 03-18-2016 01:11 PM
    1 Archeage Team Post(s)
    • Replies: 0
    • Views: 5,098
    03-18-2016, 01:11 PM Go to last post
  5. Sticky Thread Sticky: Need Assistance? Contact our Support Team!

    Welcome to the ArcheAge Technical & Account Support section of the official ArcheAge forums! If you're actively experiencing an issue, please...

    Started by Scapes‎, 07-17-2014 08:31 AM
    • Replies: 0
    • Views: 24,096
    07-17-2014, 08:31 AM Go to last post
  1. Someone stole my cart and parked it to block people, please don't ban me

    Someone stole my cart and parked it on front of the stairs in Marianople to block other carts. I had no idea any of this was happening until someone...

    Started by divadcrizap‎, 05-27-2018 01:10 AM
    • Replies: 0
    • Views: 177
    05-27-2018, 01:10 AM Go to last post
  2. Game crashing when typing on Auction House

    I have a new computer with a fresh installation of Windows 10 and Archeage. Everything works fine except that the game crashes when I try to type in...

    Started by Musei‎, 03-08-2018 12:19 AM
    2 Pages
    1 2
    1 Archeage Team Post(s)
    • Replies: 10
    • Views: 875
    05-26-2018, 10:12 PM Go to last post
  3. @Muzzy Please compensate us this month. for the leadership lost from you guys bugging GR

    Your company bugged grimgast rift for a week, the mobs didn't spawn. thus no one was able to complete the quest and get their leadership points. eye...

    Started by muddy‎, 05-26-2018 03:05 PM
    • Replies: 0
    • Views: 162
    05-26-2018, 03:05 PM Go to last post
  4. Exclamation Suspicious Activity Debuff

    Hi, last night I was hitching a ride carrying a pack on my snail sitting ontop a hauler, when I got ported under the map, a monster ate my pack and...

    Started by otakustar‎, 05-15-2018 04:00 AM
    • Replies: 1
    • Views: 323
    05-25-2018, 12:49 PM Go to last post
  5. Exclamation I get debuffs for getting glitched underground

    I was doing a trade run with my friend i was on top of her farm wagon and i ended up getting glitched underground. I lost my pack and got teleported...

    Started by MissKitty‎, 05-25-2018 12:48 PM
    • Replies: 0
    • Views: 138
    05-25-2018, 12:48 PM Go to last post
  6. Eternal embers removed and still needed in crafting

    The eternal embers can not be droped anywhere since path 4.5, however there are still 2 pieces of dahuta that are "Water-Keened Blade" and "Thorned...

    Started by noob25‎, 05-25-2018 11:15 AM
    • Replies: 0
    • Views: 125
    05-25-2018, 11:15 AM Go to last post
  7. Your RSS Feeds on the forums are broken?

    Hello, Just to give a little background. We are a gaming community and we pull the RSS feed's of your announcement forums, patch notes forums, etc...

    Started by Hieru‎, 05-23-2018 09:25 PM
    • Replies: 0
    • Views: 180
    05-23-2018, 09:25 PM Go to last post
  8. Missing textures

    I have had missing textures since i updated this past thursday the 17th,all i get in a reply is either to check forums with no reply back regarding...

    Started by Vinceneil‎, 05-21-2018 05:13 PM
    • Replies: 1
    • Views: 169
    05-22-2018, 08:58 AM Go to last post
  9. Exclamation BIG PROBLEM!!! "Suspicious Activity Debuff"

    Hi, I was playing on my computer on the last friday, and when I arrived at the Solzreed Trade Outlet for my last 4 trade run , and started...

    Started by Stork‎, 05-21-2018 02:32 PM
    • Replies: 0
    • Views: 164
    05-21-2018, 02:32 PM Go to last post
  10. Unable to log into "STORE", ACCOUNT, or HELP from Glyph

    I can log into the game but when trying to log into the STORE, ACCOUNT, OR HELP from Glyph I get the following error?? ================= HTTP...

    Started by deadq‎, 05-18-2018 02:19 PM
    • Replies: 1
    • Views: 184
    05-19-2018, 02:58 PM Go to last post
  11. Arrow The Nui queen hording my XP

    Hello, while many of us wouldn't mind getting younger, I seem to have regressed to level 54 and while the good people who do the tickets have fixed...

    Started by King Auther‎, 05-18-2018 06:20 AM
    • Replies: 0
    • Views: 112
    05-18-2018, 06:20 AM Go to last post
  12. Angry Account banned for being afk?

    I'm posting here because I have still not received any response from trion support or from the appeal email. I don't know the reason why my...

    Started by Bobski‎, 05-18-2018 01:18 AM
    • Replies: 0
    • Views: 196
    05-18-2018, 01:18 AM Go to last post
  13. Exclamation #Failed to Load Game Data error

    Excerpted from a closed thread that is no longer being updated. Version Number for Patch update on 01/24/18 is: 373911 Version Number for...

    Started by DevilsTrap‎, 01-24-2018 07:06 PM
    • Replies: 8
    • Views: 1,450
    05-17-2018, 02:59 PM Go to last post
  14. My account has been banned for no reason.

    As stated above, my account has been banned for no reason. I have read the terms of use and contract of agreement of the game sent by Trion automated...

    Started by Imrahil‎, 05-16-2018 10:20 PM
    • Replies: 1
    • Views: 304
    05-16-2018, 11:37 PM Go to last post
  15. My email will be terminated soon and I don't want to lose character

    So Pretty soon my email will be terminated and i forgot. so Knowing me, I put my character on that email. Obviously. So i was wondering if there is a...

    Started by error‎, 05-15-2018 03:07 PM
    • Replies: 3
    • Views: 246
    05-15-2018, 06:01 PM Go to last post
  16. My character is "Suspicious Activity Detected"

    Hello... I was delivering a package in freedich the game was closed and when I came back I was with a debuff. I waited 5h, I left the game...

    Started by MoonSakura‎, 05-15-2018 12:10 AM
    • Replies: 0
    • Views: 158
    05-15-2018, 12:10 AM Go to last post
  17. Suspicious Activity Detected Debuff after falling under the World

    Hello there, I was doing some Traderuns from Gweonid Forest to Solzreed and suddenly 2 Chars of mine which were sitting with a pack on the Mount...

    Started by Thunderdash‎, 05-14-2018 04:04 AM
    • Replies: 2
    • Views: 203
    05-14-2018, 08:00 AM Go to last post
  18. Question Flash aka support

    It's been 7 days since the ban me, the support is silent: \ Thanks for the lost places under the scarecrows)

    Started by Etwer‎, 05-11-2018 12:39 AM
    • Replies: 1
    • Views: 200
    05-12-2018, 02:42 PM Go to last post
  19. Cannot log in

    Gmail is not helping me recover my email account - can anyone PM me please? I cannot access my account on Trion, because the email is not right...

    Started by Islyn‎, 05-11-2018 05:23 AM
    • Replies: 0
    • Views: 160
    05-11-2018, 05:23 AM Go to last post
  20. Patron subscription

    So, i tried and searched for similiar posts, but couldn't find any. Here's a question: I want to buy Patron for 12 months, 7 euro per month or...

    Started by NutriTutri‎, 05-11-2018 12:46 AM
    • Replies: 0
    • Views: 133
    05-11-2018, 12:46 AM Go to last post

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