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Forums: Game & Account Support

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  1. Sticky Thread Sticky: Purchase Assistance - Can't add payment method - "We are unable to complete your purchase" Error

    Greetings Adventurers! From time to time, players will run into an issue preventing them from adding a payment method, or completing a purchase....

    Started by Fasti‎, 01-17-2015 12:45 AM
    75 Pages
    1 2 3 ... 75
    • Replies: 749
    • Views: 123,448
    01-15-2019, 09:26 AM Go to last post
  2. Sticky Thread Sticky: Not Receiving A Glyph Authentication Code Email?

    Greetings Adventurers! There is currently an issue preventing some players from receiving Glyph authentication code emails. While we're working...

    Started by Fasti‎, 05-15-2015 01:28 AM
    25 Pages
    1 2 3 ... 25
    18 Archeage Team Post(s)
    • Replies: 246
    • Views: 46,520
    01-11-2019, 06:38 PM Go to last post
  3. Sticky Thread Sticky: Failed to Load Game Data error

    Previous version number - 391863 Current version number - 392755 If you've received this error, it means there was a data corruption during the...

    Started by Link‎, 09-08-2016 12:31 PM
    2 Archeage Team Post(s)
    • Replies: 2
    • Views: 10,325
    10-29-2016, 09:02 AM Go to last post
  4. Sticky Thread Sticky: Fixing Error 2025 Issues

    Hey everybody! One of the most common issues we see players having is the connection error #2025. I'm sure many of you are well aware of this...

    Started by ZamboniChaos‎, 03-18-2016 01:11 PM
    1 Archeage Team Post(s)
    • Replies: 0
    • Views: 5,813
    03-18-2016, 01:11 PM Go to last post
  5. Sticky Thread Sticky: Need Assistance? Contact our Support Team!

    Welcome to the ArcheAge Technical & Account Support section of the official ArcheAge forums! If you're actively experiencing an issue, please...

    Started by Scapes‎, 07-17-2014 08:31 AM
    • Replies: 0
    • Views: 24,848
    07-17-2014, 08:31 AM Go to last post
  1. Bug After Bug

    Hello, here i am with lags spikes in game since a week or more, a lot of my friends / guildmates have same lags, no one can play either PVP or PVE,...

    Started by Celas‎, 12-25-2018 01:14 AM
    • Replies: 2
    • Views: 135
    12-25-2018, 03:07 AM Go to last post
  2. If 53 days isn't "delayed", then what is?

    Ticket #1154491 Marketplace Issue. 53 days :mad: Ticket #1157668 + various follow ups. Missing Credits. 38 days :mad::mad: Ticket #1166833 +...

    Started by popalong‎, 12-14-2018 10:39 AM
    • Replies: 4
    • Views: 339
    12-24-2018, 04:53 AM Go to last post
  3. Exclamation About ArcheAge - Legends Return Starter Pack

    Today, I have not added to the ArcheAge - Legends Return Starter Pack account that I purchased on the steam platform or may have been added to the...

    Started by Fyth‎, 12-23-2018 08:01 AM
    • Replies: 0
    • Views: 113
    12-23-2018, 08:01 AM Go to last post
  4. Repor gold Seller

    Hi everyone.i want to report him. He is gold seller.his accounts is . He farm on both server NA and EU. You can check all gold of his farm to sell.

    Started by any126‎, 12-21-2018 02:47 AM
    1 Archeage Team Post(s)
    • Replies: 4
    • Views: 392
    12-21-2018, 04:07 AM Go to last post
  5. Emberpaw panther.

    Hello Dear GM's. I still waiting many answers of tickets like a months. If you remember well '' Emberpaw panther '' was gives only with LOYALTY...

    Started by IKirigayakazuto‎, 12-20-2018 04:20 PM
    • Replies: 0
    • Views: 99
    12-20-2018, 04:20 PM Go to last post
  6. Silence is, in this case, not Golden!

    Re: 1153139 This shows that there is a ticket open for over 60 days now. This Ticket involves an issue that has, for lack of action, resulted in 4...

    Started by SuperTrooper‎, 12-20-2018 02:53 PM
    • Replies: 0
    • Views: 102
    12-20-2018, 02:53 PM Go to last post
  7. Teleport you back

    when i tried to go whalesong harbor it's teleport me back to golden ruins why i have race quest there

    Started by Nevele‎, 12-20-2018 03:55 AM
    • Replies: 1
    • Views: 109
    12-20-2018, 02:52 PM Go to last post
  8. Exclamation PLEASE HELP! What to do now? cant sign in my account...

    As the title says.... cant sign in ?! cant collect the daily now also..... RIP -_- I keep getting this message, what to do????? i checked my...

    Started by GenghisKhan‎, 12-18-2018 03:22 PM
    • Replies: 5
    • Views: 259
    12-19-2018, 10:04 AM Go to last post
  9. Customizable Or Not?

    Good day; I couldn't find where to post this. Two issues with same item: (1) Why my Predator-Longliner fishboat does not keep the name (rename)...

    Started by Agent0ne‎, 12-19-2018 08:34 AM
    • Replies: 0
    • Views: 95
    12-19-2018, 08:34 AM Go to last post
  10. Angry Can you guys reply my ticket further!

    Hey regarding my ticket #1167519 I haven't heard back from you're support for 5 days, siens I cannot play it is really game throwing I am now on...

    Started by Tehra‎, 12-19-2018 01:02 AM
    • Replies: 0
    • Views: 95
    12-19-2018, 01:02 AM Go to last post
  11. Help buy wrong

    help buy with "loyalty" a glider called . the bad thing is that I bought with the wrong character. :( I would greatly appreciate the help to solve...

    Started by XNeonesisX‎, 12-17-2018 09:08 PM
    • Replies: 0
    • Views: 61
    12-17-2018, 09:08 PM Go to last post
  12. Hiram packages.

    Hello dear GM's. I just come back to play with my friends a few days ago .I wanted to pick hiram packages for gear up faster I have nothing to do...

    Started by Wexnord‎, 12-16-2018 05:44 PM
    • Replies: 0
    • Views: 135
    12-16-2018, 05:44 PM Go to last post
  13. Accidently trashed an item from bag

    Accidently trashed a not-crystalised fully gemmed legendary ayanad life shirt from my inventory to the ground while trying to clean my bag. Please...

    Started by Xearion‎, 12-15-2018 09:06 AM
    • Replies: 0
    • Views: 169
    12-15-2018, 09:06 AM Go to last post
  14. The mass lay off seem to of affected ticket times.

    As the title says, Tickets seem to be taking longer then normal to be answered. I haven't even received a conformation email when I filed the ticket....

    Started by BlitzStorm‎, 11-13-2018 05:54 PM
    • Replies: 2
    • Views: 230
    12-14-2018, 06:17 PM Go to last post
  15. Suspicious activity which didn't happen at all

    I was doing the jake song quest. I took out my car and had my pet out. Than I started driving close to the trade outlet so I can do the quest. Than...

    Started by LovelyEmo‎, 11-23-2018 10:43 PM
    2 Pages
    1 2
    • Replies: 19
    • Views: 1,245
    12-14-2018, 05:22 AM Go to last post
  16. Exclamation #Failed to Load Game Data error

    Excerpted from a closed thread that is no longer being updated. Version Number for Patch update on 08/01/18 is: 399014 Version Number for...

    Started by DevilsTrap‎, 01-24-2018 07:06 PM
    2 Pages
    1 2
    • Replies: 12
    • Views: 2,922
    12-12-2018, 05:53 PM Go to last post
  17. Exclamation Support ticket death?

    Ticket: 1159785 Opened: Saturday at 08:41 (almost 1 week) Posts: 1 (starting post) Last activity: 3 days ago it seems like someone looked at...

    Started by Alicechan‎, 11-23-2018 06:30 AM
    • Replies: 9
    • Views: 552
    12-12-2018, 11:47 AM Go to last post
  18. Game crashing when typing on Auction House

    I have a new computer with a fresh installation of Windows 10 and Archeage. Everything works fine except that the game crashes when I try to type in...

    Started by Musei‎, 03-08-2018 12:19 AM
    2 Pages
    1 2
    1 Archeage Team Post(s)
    • Replies: 17
    • Views: 2,014
    12-11-2018, 08:54 AM Go to last post
  19. Homecoming Warrior Pack -

    Hello, not trying to be rude or anything, i do understand there are many people aswell waiting on tickets for this issue, However, im a returning...

    Started by Bape did it‎, 12-09-2018 02:49 PM
    • Replies: 2
    • Views: 189
    12-11-2018, 05:00 AM Go to last post
  20. PC load

    Tell me please! My computer is not very strong (((when I load several playable windows, I sometimes have the textures of houses disappear and I can...

    Started by Unded‎, 12-11-2018 02:08 AM
    • Replies: 1
    • Views: 139
    12-11-2018, 04:37 AM Go to last post

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