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Forums: Game & Account Support

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  1. Sticky Thread Sticky: Purchase Assistance - Can't add payment method - "We are unable to complete your purchase" Error

    Greetings Adventurers! From time to time, players will run into an issue preventing them from adding a payment method, or completing a purchase....

    Started by Fasti‎, 01-17-2015 12:45 AM
    74 Pages
    1 2 3 ... 74
    • Replies: 732
    • Views: 111,354
    05-09-2018, 09:02 PM Go to last post
  2. Sticky Thread Sticky: Not Receiving A Glyph Authentication Code Email?

    Greetings Adventurers! There is currently an issue preventing some players from receiving Glyph authentication code emails. While we're working...

    Started by Fasti‎, 05-15-2015 01:28 AM
    24 Pages
    1 2 3 ... 24
    18 Archeage Team Post(s)
    • Replies: 238
    • Views: 41,040
    04-05-2018, 05:48 AM Go to last post
  3. Sticky Thread Sticky: Failed to Load Game Data error

    Previous version number - 372700 Current version number - 373911 If you've received this error, it means there was a data corruption during the...

    Started by Link‎, 09-08-2016 12:31 PM
    2 Archeage Team Post(s)
    • Replies: 2
    • Views: 8,498
    10-29-2016, 09:02 AM Go to last post
  4. Sticky Thread Sticky: Fixing Error 2025 Issues

    Hey everybody! One of the most common issues we see players having is the connection error #2025. I'm sure many of you are well aware of this...

    Started by ZamboniChaos‎, 03-18-2016 01:11 PM
    1 Archeage Team Post(s)
    • Replies: 0
    • Views: 4,902
    03-18-2016, 01:11 PM Go to last post
  5. Sticky Thread Sticky: Need Assistance? Contact our Support Team!

    Welcome to the ArcheAge Technical & Account Support section of the official ArcheAge forums! If you're actively experiencing an issue, please...

    Started by Scapes‎, 07-17-2014 08:31 AM
    • Replies: 0
    • Views: 23,896
    07-17-2014, 08:31 AM Go to last post
  1. Http Status 401 anautherized

    Hi there, Got this massage try load the store on glyph acc. How to fix this issue. Game loads fine but can't go to the store.

    Started by Kingzilla‎, 04-30-2018 05:30 AM
    • Replies: 2
    • Views: 113
    05-02-2018, 04:03 PM Go to last post
  2. Angry authentication codes

    ya know what would be really nice, if you actually sent out authentication codes in a timely manner not a couple of hours later. been trying to log...

    Started by Altered‎, 05-01-2018 07:17 PM
    • Replies: 0
    • Views: 97
    05-01-2018, 07:17 PM Go to last post
  3. fell under the map and got a permanenty debuff

    hi, i was moving Rokhala aged cheese packs today with my main and my alt when it open a loading screen on my main account and he fell under the map,...

    Started by viperxd‎, 04-27-2018 11:03 AM
    • Replies: 5
    • Views: 336
    04-30-2018, 07:07 AM Go to last post
  4. Problem With Texture and Suspicious Activity Debuff

    Yesterday when i tried to sold packs in two crows, i had a texture problem and the NPCs don't showed to me, only their names. when i sold,...

    Started by R0m4nha‎, 04-30-2018 05:28 AM
    • Replies: 0
    • Views: 92
    04-30-2018, 05:28 AM Go to last post
  5. Captain's Protection

    So it just wore off for no reason while I was sitting on a cargo ship bench, leaving me without protection for the whole trip.

    Started by Uverlink‎, 04-26-2018 06:15 AM
    • Replies: 2
    • Views: 138
    04-29-2018, 04:57 PM Go to last post
  6. game wont start

    I installed glyph then I installed Archage, when it finished installing the patch I click on play and nothing happened. The game would not start for...

    Started by red619‎, 04-29-2018 04:43 PM
    • Replies: 0
    • Views: 68
    04-29-2018, 04:43 PM Go to last post
  7. WoW For Real ? Got Banned As A Level 18 Player While Leveling ?

    A few minutes ago I saw a message which was saying that I got Disconnected by a GameMaster. I was on my New Account on FS Server. I was just lvl 18...

    Started by Xiju‎, 04-19-2018 04:40 PM
    2 Pages
    1 2
    • Replies: 13
    • Views: 762
    04-29-2018, 09:44 AM Go to last post
  8. GM disconnecting me when contesting tree farm

    Im contesting a tree farm in lilyut hills. Half way through the farm I have taken maybe 2 trees out of the bunch and was "disconnected by a...

    Started by Alarria24188‎, 04-15-2018 01:15 AM
    4 Pages
    1 2 3 ... 4
    1 Archeage Team Post(s)
    • Replies: 31
    • Views: 1,263
    04-29-2018, 09:38 AM Go to last post
  9. Suspicious Activity Detected

    Hi i have a problem. In 18:45-18:51 UTC time i harvest my barley in white garden location and after 5 minutes i take damage for all hp, and I was...

    Started by Addd‎, 04-27-2018 12:38 PM
    • Replies: 6
    • Views: 360
    04-29-2018, 02:45 AM Go to last post
  10. Thank you

    Just a post to thank GM Riddick for helping to change my email address. This issue was sorted fast and without any problems. So once again Thank you...

    Started by par66‎, 04-28-2018 11:48 AM
    • Replies: 0
    • Views: 84
    04-28-2018, 11:48 AM Go to last post
  11. Unable to apply updates error #1005

    Hi, so i downloaded the game up to 15 seconds left, at 15 seconds it stopped and gave me that error, now when i click update this error pops up. I...

    Started by Strider06‎, 04-26-2014 05:00 PM
    15 Pages
    1 2 3 ... 15
    5 Archeage Team Post(s)
    • Replies: 148
    • Views: 210,905
    04-27-2018, 06:29 PM Go to last post
  12. Exclamation Credits wasn't added on my account

    Nickname: Mazeum Server: Ezi (Europe) Time: 23.04.2018 6:57 am-7:03am (UTC) Game details: I bought 2 APEX from other seller. It was in Mirage....

    Started by Mazeum‎, 04-23-2018 12:33 AM
    • Replies: 1
    • Views: 130
    04-27-2018, 05:59 AM Go to last post
  13. Archeage won't save sound/fps/UI size settings

    This is getting annoying.. every time I launch the game the crappy music blasts, my UI is all messed up, etc. It used to be that I could put a...

    Started by Hodor69‎, 04-27-2018 03:12 AM
    • Replies: 0
    • Views: 69
    04-27-2018, 03:12 AM Go to last post
  14. Character Transefer - Legacy Servers - Not Avalaible

    After many ticket interaction's GM Marmar confirmed that this is not available. I would like to post that here to give those interested a heads...

    Started by Nomadd‎, 04-25-2018 07:06 AM
    2 Archeage Team Post(s)
    • Replies: 7
    • Views: 338
    04-26-2018, 01:38 PM Go to last post
  15. Congratulations, you are a bot

    Support completely refuses to do the work. Administration blocks accounts just for no reason. The certificate of innocence simply does not accept....

    Started by Beluchue‎, 04-22-2018 10:38 AM
    2 Pages
    1 2
    • Replies: 10
    • Views: 651
    04-26-2018, 02:05 AM Go to last post
  16. Twitch Giveaway Scam?

    I won a Twitch Giveaway when Trion was releasing the Fresh start servers and i still did not recive anything. Contacted support and they said i had...

    Started by Sedoy‎, 04-25-2018 01:58 AM
    • Replies: 0
    • Views: 154
    04-25-2018, 01:58 AM Go to last post
  17. Event trion, nice trion

    Greetings ArcheAge player, We're happy to announce that you've been selected as a winner in our ArcheAge 4.5 and new #FreshStart launch contest!...

    Started by JohayArcheage‎, 04-24-2018 04:10 PM
    3 Archeage Team Post(s)
    • Replies: 7
    • Views: 383
    04-24-2018, 05:36 PM Go to last post
  18. Exclamation game crash upon loading

    i have a problem this solution does not fix! watching the forums and having not played in several months i set about trying to fix it as told by...

    Started by zomdie‎, 04-20-2018 08:12 AM
    • Replies: 4
    • Views: 178
    04-24-2018, 03:13 PM Go to last post
  19. My Game Crashed with no error after 2-5 minutes of gameplay on FS server

    I managed to find this crash report in the Document/Archeage file but I have no idea on how to fix it. Any help would be appreciated pls. ...

    Started by Stormie12‎, 04-23-2018 09:50 AM
    • Replies: 0
    • Views: 82
    04-23-2018, 09:50 AM Go to last post
  20. Incorrect information on 10.99 package

    So don't wait -- bump up that labor cap, get 500 Vocation per day, Patron time, and more! there is no item that gives 500 vocation per day it...

    Started by iamthesky‎, 04-23-2018 06:20 AM
    • Replies: 0
    • Views: 123
    04-23-2018, 06:20 AM Go to last post

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