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Forums: Game & Account Support

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  1. Sticky Thread Sticky: Purchase Assistance - Can't add payment method - "We are unable to complete your purchase" Error

    Greetings Adventurers! From time to time, players will run into an issue preventing them from adding a payment method, or completing a purchase....

    Started by Fasti‎, 01-17-2015 12:45 AM
    76 Pages
    1 2 3 ... 76
    • Replies: 751
    • Views: 123,628
    Yesterday, 09:35 PM Go to last post
  2. Sticky Thread Sticky: Not Receiving A Glyph Authentication Code Email?

    Greetings Adventurers! There is currently an issue preventing some players from receiving Glyph authentication code emails. While we're working...

    Started by Fasti‎, 05-15-2015 01:28 AM
    25 Pages
    1 2 3 ... 25
    18 Archeage Team Post(s)
    • Replies: 246
    • Views: 46,577
    01-11-2019, 06:38 PM Go to last post
  3. Sticky Thread Sticky: Failed to Load Game Data error

    Previous version number - 391863 Current version number - 392755 If you've received this error, it means there was a data corruption during the...

    Started by Link‎, 09-08-2016 12:31 PM
    2 Archeage Team Post(s)
    • Replies: 2
    • Views: 10,355
    10-29-2016, 09:02 AM Go to last post
  4. Sticky Thread Sticky: Fixing Error 2025 Issues

    Hey everybody! One of the most common issues we see players having is the connection error #2025. I'm sure many of you are well aware of this...

    Started by ZamboniChaos‎, 03-18-2016 01:11 PM
    1 Archeage Team Post(s)
    • Replies: 0
    • Views: 5,828
    03-18-2016, 01:11 PM Go to last post
  5. Sticky Thread Sticky: Need Assistance? Contact our Support Team!

    Welcome to the ArcheAge Technical & Account Support section of the official ArcheAge forums! If you're actively experiencing an issue, please...

    Started by Scapes‎, 07-17-2014 08:31 AM
    • Replies: 0
    • Views: 24,858
    07-17-2014, 08:31 AM Go to last post
  1. Moved to another country, now I can't buy anything off the online shop

    Ticket 1165106 I just need a simple update on my account yet I'm still waiting after almost a month now, I moved from Chile to Canada and I just...

    Started by nxamaya‎, 12-29-2018 09:43 AM
    • Replies: 0
    • Views: 122
    12-29-2018, 09:43 AM Go to last post
  2. lock out

    i was doing a cargo run and was killed now any time i try and do anything i get a msg saying suspected of using a program that violates the terms of...

    Started by newcommand‎, 12-28-2018 03:29 PM
    • Replies: 1
    • Views: 180
    12-28-2018, 07:04 PM Go to last post
  3. How can it be that 1 Guy ♥♥♥♥ up millions

    In 2 Crowns on Kadum Server the following 3 Charakters Blocking all NPC's Cherrypacker,Cherryfarm and Suckingcockforrock………. I hope u can do...

    Started by Olalaland‎, 12-27-2018 05:55 AM
    • Replies: 0
    • Views: 182
    12-27-2018, 05:55 AM Go to last post
  4. customer service.. does this exist?

    Hello.. just looking for someone to help resolve my ticket, or even respond to them? Does customer service still exist here? Didn't have this...

    Started by Living Steel‎, 12-24-2018 11:55 PM
    • Replies: 5
    • Views: 274
    12-27-2018, 05:35 AM Go to last post
  5. False advertising

    Here https://www.trionworlds.com/archeage/en/2018/11/15/server-evolution-compensation-and-homecoming-warrior-packs/ It is stated that the...

    Started by SomeAlts‎, 12-21-2018 05:52 PM
    2 Pages
    1 2
    2 Archeage Team Post(s)
    • Replies: 17
    • Views: 1,097
    12-27-2018, 03:02 AM Go to last post
  6. Low gpu usage low cpu usage and grass pop-in

    GPU and CPU usages near %40-%50. I'm getting fps at 50-80. But why? (RTX 2070, İ7 4790K, 2x8GB RAM) And, why grasses pop-in 25-30 meter...

    Started by Revie‎, 12-25-2018 07:12 AM
    • Replies: 4
    • Views: 144
    12-26-2018, 05:32 AM Go to last post
  7. Login Failed: Server Busy - need help

    What this problem is related with...? I don't have the Founder Pack that i bought five days ago linked with my account ? Passed these 4 days of...

    Started by Ythan‎, 09-16-2014 12:13 PM
    • Replies: 5
    • Views: 822
    12-25-2018, 04:07 AM Go to last post
  8. Bug After Bug

    Hello, here i am with lags spikes in game since a week or more, a lot of my friends / guildmates have same lags, no one can play either PVP or PVE,...

    Started by Celas‎, 12-25-2018 01:14 AM
    • Replies: 2
    • Views: 136
    12-25-2018, 03:07 AM Go to last post
  9. If 53 days isn't "delayed", then what is?

    Ticket #1154491 Marketplace Issue. 53 days :mad: Ticket #1157668 + various follow ups. Missing Credits. 38 days :mad::mad: Ticket #1166833 +...

    Started by popalong‎, 12-14-2018 10:39 AM
    • Replies: 4
    • Views: 341
    12-24-2018, 04:53 AM Go to last post
  10. Exclamation About ArcheAge - Legends Return Starter Pack

    Today, I have not added to the ArcheAge - Legends Return Starter Pack account that I purchased on the steam platform or may have been added to the...

    Started by Fyth‎, 12-23-2018 08:01 AM
    • Replies: 0
    • Views: 114
    12-23-2018, 08:01 AM Go to last post
  11. Repor gold Seller

    Hi everyone.i want to report him. He is gold seller.his accounts is . He farm on both server NA and EU. You can check all gold of his farm to sell.

    Started by any126‎, 12-21-2018 02:47 AM
    1 Archeage Team Post(s)
    • Replies: 4
    • Views: 396
    12-21-2018, 04:07 AM Go to last post
  12. Emberpaw panther.

    Hello Dear GM's. I still waiting many answers of tickets like a months. If you remember well '' Emberpaw panther '' was gives only with LOYALTY...

    Started by IKirigayakazuto‎, 12-20-2018 04:20 PM
    • Replies: 0
    • Views: 101
    12-20-2018, 04:20 PM Go to last post
  13. Silence is, in this case, not Golden!

    Re: 1153139 This shows that there is a ticket open for over 60 days now. This Ticket involves an issue that has, for lack of action, resulted in 4...

    Started by SuperTrooper‎, 12-20-2018 02:53 PM
    • Replies: 0
    • Views: 106
    12-20-2018, 02:53 PM Go to last post
  14. Teleport you back

    when i tried to go whalesong harbor it's teleport me back to golden ruins why i have race quest there

    Started by Nevele‎, 12-20-2018 03:55 AM
    • Replies: 1
    • Views: 110
    12-20-2018, 02:52 PM Go to last post
  15. Exclamation PLEASE HELP! What to do now? cant sign in my account...

    As the title says.... cant sign in ?! cant collect the daily now also..... RIP -_- I keep getting this message, what to do????? i checked my...

    Started by GenghisKhan‎, 12-18-2018 03:22 PM
    • Replies: 5
    • Views: 260
    12-19-2018, 10:04 AM Go to last post
  16. Customizable Or Not?

    Good day; I couldn't find where to post this. Two issues with same item: (1) Why my Predator-Longliner fishboat does not keep the name (rename)...

    Started by Agent0ne‎, 12-19-2018 08:34 AM
    • Replies: 0
    • Views: 96
    12-19-2018, 08:34 AM Go to last post
  17. Angry Can you guys reply my ticket further!

    Hey regarding my ticket #1167519 I haven't heard back from you're support for 5 days, siens I cannot play it is really game throwing I am now on...

    Started by Tehra‎, 12-19-2018 01:02 AM
    • Replies: 0
    • Views: 97
    12-19-2018, 01:02 AM Go to last post
  18. Help buy wrong

    help buy with "loyalty" a glider called . the bad thing is that I bought with the wrong character. :( I would greatly appreciate the help to solve...

    Started by XNeonesisX‎, 12-17-2018 09:08 PM
    • Replies: 0
    • Views: 61
    12-17-2018, 09:08 PM Go to last post
  19. Hiram packages.

    Hello dear GM's. I just come back to play with my friends a few days ago .I wanted to pick hiram packages for gear up faster I have nothing to do...

    Started by Wexnord‎, 12-16-2018 05:44 PM
    • Replies: 0
    • Views: 140
    12-16-2018, 05:44 PM Go to last post
  20. Accidently trashed an item from bag

    Accidently trashed a not-crystalised fully gemmed legendary ayanad life shirt from my inventory to the ground while trying to clean my bag. Please...

    Started by Xearion‎, 12-15-2018 09:06 AM
    • Replies: 0
    • Views: 169
    12-15-2018, 09:06 AM Go to last post

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