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Forums: Game & Account Support

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  1. Exclamation Sticky Thread Sticky: Patron Issue - Account Information needed

    Heya, There have been a lot of reports regarding patron issue lately. In order to help us track the affected accounts, please read this thread...

    Started by Carendash‎, 01-02-2019 09:36 AM
    84 Pages
    1 2 3 ... 84
    • Replies: 835
    • Views: 46,691
    02-19-2020, 02:09 PM Go to last post
  2. Sticky Thread Sticky: Purchase Assistance - Can't add payment method - "We are unable to complete your purchase" Error

    Greetings Adventurers! From time to time, players will run into an issue preventing them from adding a payment method, or completing a purchase....

    Started by Fasti‎, 01-17-2015 12:45 AM
    89 Pages
    1 2 3 ... 89
    • Replies: 884
    • Views: 154,496
    02-13-2020, 07:00 PM Go to last post
  3. Sticky Thread Sticky: Not Receiving A Glyph Authentication Code Email?

    Greetings Adventurers! There is currently an issue preventing some players from receiving Glyph authentication code emails. While we're working...

    Started by Fasti‎, 05-15-2015 01:28 AM
    29 Pages
    1 2 3 ... 29
    18 Archeage Team Post(s)
    • Replies: 288
    • Views: 59,654
    02-08-2020, 01:45 PM Go to last post
  4. Sticky Thread Sticky: Fixing Error 2025 Issues

    Hey everybody! One of the most common issues we see players having is the connection error #2025. I'm sure many of you are well aware of this...

    Started by ZamboniChaos‎, 03-18-2016 01:11 PM
    1 Archeage Team Post(s)
    • Replies: 3
    • Views: 8,390
    02-09-2019, 10:22 AM Go to last post
  5. Sticky Thread Sticky: Failed to Load Game Data error

    Previous version number - 449968f Current version number - 450630f If you've received this error, it means there was a data corruption during the...

    Started by Link‎, 09-08-2016 12:31 PM
    2 Archeage Team Post(s)
    • Replies: 2
    • Views: 14,122
    10-29-2016, 09:02 AM Go to last post
  6. Sticky Thread Sticky: Need Assistance? Contact our Support Team!

    Welcome to the ArcheAge Technical & Account Support section of the official ArcheAge forums! If you're actively experiencing an issue, please...

    Started by Scapes‎, 07-17-2014 08:31 AM
    • Replies: 0
    • Views: 27,494
    07-17-2014, 08:31 AM Go to last post
  1. Question Reference # 141017-001135 8 days and still waithing

    i get banned for conexion problems and still banned Question Reference # 141017-001135 Date Created: 10/17/2014 06:10 AM Date Last Updated:...

    Started by Monsterkilll‎, 10-24-2014 08:56 AM
    • Replies: 4
    • Views: 330
    10-25-2014, 07:47 AM Go to last post
  2. Crashes-Freeze-Game Texture Loading since GLYPH UPDATE

    HI my games i freezing , and texture is not loading it was all fine but since yest oct , 24 glyph update pls help me with a solution i cant even...

    Started by prince‎, 10-25-2014 04:34 AM
    2 Pages
    1 2
    • Replies: 10
    • Views: 1,426
    10-25-2014, 07:46 AM Go to last post
  3. Bots and goldsellers.

    I remember when Trion said : "We have the best anti-bot system that exists", I had never ever seen soo many bots and goldsellers in any other game....

    Started by Kuina‎, 10-25-2014 06:23 AM
    • Replies: 1
    • Views: 483
    10-25-2014, 07:44 AM Go to last post
  4. Stuck at cinema screen or crash afterwards

    Hello I have tried everything and i just simply give up, this is my last hope. When i log in the game its either stuck in loading screen for 26...

    Started by Haso‎, 10-24-2014 09:22 AM
    • Replies: 2
    • Views: 496
    10-25-2014, 07:34 AM Go to last post
  5. Dragonband tp hacking nebe servers !

    for this spot there is just 1 way for coming on with a glider ... 4 guys was on : Disen Aximo bookwah Pursesks i kill bookwah one time ,...

    Started by Demotion‎, 10-24-2014 12:57 PM
    • Replies: 9
    • Views: 1,655
    10-25-2014, 07:32 AM Go to last post
  6. Error code 1004

    I have been tuning the alpha fine but today I tried to install the update but it gives me error code 1004 after it downloads. I don't have antivirus...

    Started by kingcoleson‎, 08-19-2014 08:20 PM
    • Replies: 3
    • Views: 2,049
    10-25-2014, 07:32 AM Go to last post
  7. Jail Log Day 4 ----- First Response

    Hi folks, It is Batfly. It has been 4 days since the bad thing happened. I did not receive any email to my email account about why Trion did that. 4...

    Started by batfly‎, 10-25-2014 07:30 AM
    • Replies: 0
    • Views: 505
    10-25-2014, 07:30 AM Go to last post
  8. cant renew sub

    plz fix this crap i only want to renew my sub got taxes to pay for god sake

    Started by MortucusInvictus‎, 10-25-2014 06:15 AM
    • Replies: 1
    • Views: 523
    10-25-2014, 06:22 AM Go to last post
  9. Lag since last patch?

    Hi all, First of all, I want to say that I've not had any problems prior to the last patch (Okay, a few disconnects here and there).. However,...

    Started by Vivadin‎, 10-25-2014 04:56 AM
    • Replies: 1
    • Views: 641
    10-25-2014, 05:18 AM Go to last post
  10. Angry Was banned 7days ago, sick of waiting. - 141019-003288

    May I get finally unbanned please? All livesupport said was - Banned for incidents of scamming (LOOOOOOOOOOOL.) the FAQ states that it is LEGAL?!...

    Started by Hunterella‎, 10-24-2014 04:24 PM
    • Replies: 7
    • Views: 1,009
    10-25-2014, 05:09 AM Go to last post
  11. Account banned for no reason

    my account was banned for no reason put I'm an honest person for you to play I do not buy money with those who sell you real money, I got up and I...

    Started by Diosa‎, 10-25-2014 05:00 AM
    • Replies: 0
    • Views: 486
    10-25-2014, 05:00 AM Go to last post
  12. Impossible to report bots

    Hello, Today i reported a lot of bots (this number x25 labor) and have seen what they do: They start at Solzreed, they do some quests to have...

    Started by Fata‎, 10-25-2014 04:35 AM
    • Replies: 0
    • Views: 466
    10-25-2014, 04:35 AM Go to last post
  13. OK i DID you use 3rd party program You GOT me!!

    Explain what i did or how i Did it plz .....Oh i can make a new account ? so why you block this one ILL just do it again...... But seriously Make...

    Started by Jazzomenutz‎, 10-23-2014 04:21 PM
    2 Pages
    1 2
    • Replies: 16
    • Views: 2,534
    10-25-2014, 04:26 AM Go to last post
  14. Question regarding tax payment

    I was told by a GM that you can ask the appeals team to extend the tax payments while they are reviewing your banned account so you dont lose your...

    Started by Luvideralo‎, 10-24-2014 02:44 PM
    2 Pages
    1 2
    • Replies: 10
    • Views: 1,700
    10-25-2014, 04:17 AM Go to last post
  15. Constant lag

    Hi So as of the most recent glyph update I have been getting insanely low FPS while ingame, and every now and then my game freezes for like...

    Started by KlappalK‎, 10-25-2014 04:02 AM
    • Replies: 0
    • Views: 509
    10-25-2014, 04:02 AM Go to last post
  16. Account banned

    Question Reference # 141025-001909 Date Created: 10/25/2014 04:25 AM Date Last Updated: 10/25/2014 04:25 AM Status: Unresolved ...

    Started by whygetbannedtrion‎, 10-25-2014 03:45 AM
    • Replies: 0
    • Views: 413
    10-25-2014, 03:45 AM Go to last post
  17. URGENT, GM need Help.

    Helo! Some Days Ago my Guldmate has been banned. I don't know why , maybe because he got like 1k gold from us, but we just helped him to get his...

    Started by Markman‎, 10-25-2014 02:37 AM
    • Replies: 1
    • Views: 525
    10-25-2014, 03:25 AM Go to last post
  18. Chat ban ..

    Chat ban because i say 1 time Heuheuheuuuu on the Faction chat to someone... Nice Work GM !! I don't understand whats wrong with this word ? it's...

    Started by Cedrico‎, 10-25-2014 03:24 AM
    • Replies: 0
    • Views: 521
    10-25-2014, 03:24 AM Go to last post
  19. Game Launches As a Background Process Only

    Hi, So I open Glyph, click play, Hackshield does it's thing at the bottom right, the game opens a tab on the taskbar and the Archeage.exe process...

    Started by Avael‎, 10-25-2014 03:09 AM
    • Replies: 0
    • Views: 572
    10-25-2014, 03:09 AM Go to last post
  20. Error 2003

    Question Reference # 141025-001909 Date Created: 10/25/2014 04:25 AM Date Last Updated: 10/25/2014 04:25 AM Status: Unresolved ...

    Started by whygetbannedtrion‎, 10-25-2014 02:57 AM
    • Replies: 0
    • Views: 569
    10-25-2014, 02:57 AM Go to last post

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