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Forums: Game & Account Support

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  1. Exclamation Sticky Thread Sticky: Patron Issue - Account Information needed

    It seems like multiple people are having issues and I just got one today - one of my accounts had 30 days patron left - but log in and no patron buff...

    Started by Desiac‎, 11-29-2018 06:49 PM
    76 Pages
    1 2 3 ... 76
    • Replies: 751
    • Views: 27,640
    Today, 01:14 PM Go to last post
  2. Sticky Thread Sticky: Not Receiving A Glyph Authentication Code Email?

    Greetings Adventurers! There is currently an issue preventing some players from receiving Glyph authentication code emails. While we're working...

    Started by Fasti‎, 05-15-2015 01:28 AM
    25 Pages
    1 2 3 ... 25
    18 Archeage Team Post(s)
    • Replies: 249
    • Views: 48,676
    03-23-2019, 12:09 AM Go to last post
  3. Sticky Thread Sticky: Purchase Assistance - Can't add payment method - "We are unable to complete your purchase" Error

    Greetings Adventurers! From time to time, players will run into an issue preventing them from adding a payment method, or completing a purchase....

    Started by Fasti‎, 01-17-2015 12:45 AM
    77 Pages
    1 2 3 ... 77
    • Replies: 761
    • Views: 127,513
    03-23-2019, 12:06 AM Go to last post
  4. Sticky Thread Sticky: Fixing Error 2025 Issues

    Hey everybody! One of the most common issues we see players having is the connection error #2025. I'm sure many of you are well aware of this...

    Started by ZamboniChaos‎, 03-18-2016 01:11 PM
    1 Archeage Team Post(s)
    • Replies: 3
    • Views: 6,360
    02-09-2019, 10:22 AM Go to last post
  5. Sticky Thread Sticky: Failed to Load Game Data error

    Previous version number - 391863 Current version number - 392755 If you've received this error, it means there was a data corruption during the...

    Started by Link‎, 09-08-2016 12:31 PM
    2 Archeage Team Post(s)
    • Replies: 2
    • Views: 10,851
    10-29-2016, 09:02 AM Go to last post
  6. Sticky Thread Sticky: Need Assistance? Contact our Support Team!

    Welcome to the ArcheAge Technical & Account Support section of the official ArcheAge forums! If you're actively experiencing an issue, please...

    Started by Scapes‎, 07-17-2014 08:31 AM
    • Replies: 0
    • Views: 25,203
    07-17-2014, 08:31 AM Go to last post
  1. Unban my account trion!!

    Middle of a GHA run, and get disconnected by a GM. what bogus garbage. AND THE LACK OF RESPONSE IS UTTERLY RIDICULOUS. GET ON IT

    Started by trick ollo‎, 10-21-2014 08:07 AM
    • Replies: 7
    • Views: 394
    10-21-2014, 10:20 AM Go to last post
  2. Constant EULA pop ups and laggy client.

    So this started happening a few days a go, I was hoping it would go away but it hasn't yet. Everytime I open the Glyph client, it lags for about 10...

    Started by Shibley911‎, 10-21-2014 10:12 AM
    • Replies: 0
    • Views: 231
    10-21-2014, 10:12 AM Go to last post
  3. 18 days and counting.......

    It has been 18 days and I still dont have my Patron, which I payed for! Getting sick of gorilla farming. 141018-002792 141018-000293...

    Started by PIGFACE‎, 10-21-2014 09:56 AM
    • Replies: 0
    • Views: 224
    10-21-2014, 09:56 AM Go to last post
  4. Stop trippin

    Unban me. I don't have anything worth value. I'm always broke as ♥♥♥♥. I think the most gold I had at once was 200g. You guys are trippin man....

    Started by BannedJayar‎, 10-21-2014 08:13 AM
    • Replies: 1
    • Views: 210
    10-21-2014, 09:31 AM Go to last post
  5. Cannot access live chat after repurchasing Patron after it expired yesterday

    My patron(like everyone else) expired yesterday when it was suppose to expire in november. So I went and used my credits to renew my patron. ...

    Started by TsKen‎, 10-21-2014 08:43 AM
    • Replies: 1
    • Views: 188
    10-21-2014, 09:22 AM Go to last post
  6. Double charged

    I was charged for a transaction that the site said did not go through. I placed a support ticket 2 weeks ago and will not wait for over a month to...

    Started by Lamora‎, 10-21-2014 08:44 AM
    • Replies: 2
    • Views: 342
    10-21-2014, 09:18 AM Go to last post
  7. Exclamation A Week and still no reply to support Ticket. Do they get answered?

    I sent a support ticket a week ago and still no reply. ticket number 141015-002098 Do they reply to tickets? and does it help solve your problem?

    Started by Okamikitsune‎, 10-21-2014 09:09 AM
    • Replies: 0
    • Views: 258
    10-21-2014, 09:09 AM Go to last post
  8. Exclamation At least the Forum is a success

    Something to be proud of. I have never been on a Forum that is so active. So good to be part of something so committed to telling them to pull it...

    Started by Darklady‎, 10-21-2014 08:53 AM
    • Replies: 0
    • Views: 173
    10-21-2014, 08:53 AM Go to last post
  9. Thumbs up Unban my account Wrongfully banned !!!!8 day now! still no reply nothing from u guys !

    Question Reference # 141013-002224 Date Created: 10/13/2014 02:10 PM Date Last Updated: 10/13/2014 02:10 PM Status: Unresolved Middle of a sea...

    Started by MilkteaV‎, 10-21-2014 08:44 AM
    • Replies: 0
    • Views: 197
    10-21-2014, 08:44 AM Go to last post
  10. Exclamation BANNED...I'm an old guy who pays. WHAT?!

    I got banned without even a small warning. Was 54 crime points too much. Sorry. I won't steal anyone else's illegal plants or trees anymore. What did...

    Started by Trenta‎, 10-21-2014 08:02 AM
    • Replies: 5
    • Views: 428
    10-21-2014, 08:41 AM Go to last post
  11. Archeage Stutter and Hard faults / sec

    Whenever i play Archeage i get horrendous stutterness whenever accesing new areas or loading new characters its "playable" when soloing and leveling...

    Started by Noirr‎, 10-21-2014 05:39 AM
    • Replies: 2
    • Views: 1,114
    10-21-2014, 08:37 AM Go to last post
  12. glyph error

    Can't log in to glyph - says timed out?

    Started by speeduk‎, 10-21-2014 08:26 AM
    • Replies: 0
    • Views: 269
    10-21-2014, 08:26 AM Go to last post
  13. Why can i not add a payment method

    This is so dumb i can not even grasp why the hell i can not add one. But it is really starting to get on my last nerv. Is this why gold sellers make...

    Started by Lilbirdy‎, 10-21-2014 08:06 AM
    • Replies: 0
    • Views: 262
    10-21-2014, 08:06 AM Go to last post
  14. Add Paysafecard please

    Hi Dev's, do you can add the paymentmethode from paysafecard, it is easy to use and i can buy something without a creditcard. (when you do that, i...

    Started by Fritzli‎, 10-19-2014 05:23 AM
    • Replies: 1
    • Views: 400
    10-21-2014, 08:03 AM Go to last post
  15. Angry Not receiving APEX and live chat disconnecting me .-.

    Purchased a couple of APEX and didn't receive one, also waited for Live Chat and when i got there after waiting on the GM for a solution i get...

    Started by Kidou‎, 10-21-2014 07:43 AM
    • Replies: 0
    • Views: 213
    10-21-2014, 07:43 AM Go to last post
  16. GM please Respond

    # 141015-001127 this is my ticket number problem being please remove my mobile authenticator as I had changed my phone, due to this issue I can't...

    Started by Kilous‎, 10-20-2014 02:48 AM
    • Replies: 2
    • Views: 437
    10-21-2014, 06:59 AM Go to last post
  17. Exclamation Unable to play the game due to it crashing my pc after about a minute

    I spent a lot of money on this game i was in the alpha and was able to play it ok-ish just the annoying ctd every couple of hours, but now since it...

    Started by Pheonix82‎, 10-21-2014 06:06 AM
    • Replies: 0
    • Views: 272
    10-21-2014, 06:06 AM Go to last post
  18. Thumbs up Ban for no reason

    Today was banned my account without any reason and notifications to the email. I can at least know the reason for the ban or have to sit and wait for...

    Started by Savonder‎, 10-21-2014 06:03 AM
    • Replies: 0
    • Views: 412
    10-21-2014, 06:03 AM Go to last post
  19. Error

    When I open the ArcheAge usually give an error in Korean or usually takes a long time to open. Already uninstalled the game but still with the same...

    Started by Snooze19951‎, 10-21-2014 05:37 AM
    • Replies: 0
    • Views: 259
    10-21-2014, 05:37 AM Go to last post
  20. Still no response to my patron status being taken away

    nm my bad its been fixed thank you!

    Started by tekren77381‎, 10-21-2014 05:28 AM
    • Replies: 0
    • Views: 188
    10-21-2014, 05:28 AM Go to last post

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