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Forums: Game & Account Support

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  1. Sticky Thread Sticky: Purchase Assistance - Can't add payment method - "We are unable to complete your purchase" Error

    Greetings Adventurers! From time to time, players will run into an issue preventing them from adding a payment method, or completing a purchase....

    Started by Fasti‎, 01-17-2015 12:45 AM
    74 Pages
    1 2 3 ... 74
    • Replies: 739
    • Views: 117,428
    09-06-2018, 09:47 AM Go to last post
  2. Sticky Thread Sticky: Not Receiving A Glyph Authentication Code Email?

    Greetings Adventurers! There is currently an issue preventing some players from receiving Glyph authentication code emails. While we're working...

    Started by Fasti‎, 05-15-2015 01:28 AM
    24 Pages
    1 2 3 ... 24
    18 Archeage Team Post(s)
    • Replies: 239
    • Views: 43,220
    07-05-2018, 12:17 PM Go to last post
  3. Sticky Thread Sticky: Failed to Load Game Data error

    Previous version number - 391863 Current version number - 392755 If you've received this error, it means there was a data corruption during the...

    Started by Link‎, 09-08-2016 12:31 PM
    2 Archeage Team Post(s)
    • Replies: 2
    • Views: 9,434
    10-29-2016, 09:02 AM Go to last post
  4. Sticky Thread Sticky: Fixing Error 2025 Issues

    Hey everybody! One of the most common issues we see players having is the connection error #2025. I'm sure many of you are well aware of this...

    Started by ZamboniChaos‎, 03-18-2016 01:11 PM
    1 Archeage Team Post(s)
    • Replies: 0
    • Views: 5,354
    03-18-2016, 01:11 PM Go to last post
  5. Sticky Thread Sticky: Need Assistance? Contact our Support Team!

    Welcome to the ArcheAge Technical & Account Support section of the official ArcheAge forums! If you're actively experiencing an issue, please...

    Started by Scapes‎, 07-17-2014 08:31 AM
    • Replies: 0
    • Views: 24,352
    07-17-2014, 08:31 AM Go to last post
  1. DX11 issues

    This game is unplayable on DX11 on most gaming computers I've seen try to run it. Now before I get 100 responses of (I have no problem with dx11!) i...

    Started by Korin‎, 09-17-2014 02:59 PM
    • Replies: 2
    • Views: 1,420
    10-18-2014, 01:09 PM Go to last post
  2. Angry Patron status? Where is it???

    Almost 10 days now since i bought a starter pack and till now no patron buff. ticket is 141009-000673 Pia @ Ollo server

    Started by Pia13‎, 10-18-2014 12:47 PM
    • Replies: 0
    • Views: 255
    10-18-2014, 12:47 PM Go to last post
  3. Thumbs up You guys just don't want my money, i get it.

    Trying add a payment method for hundred times, fail. Fixxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx it. Plz

    Started by Drublack‎, 10-18-2014 12:44 PM
    • Replies: 0
    • Views: 204
    10-18-2014, 12:44 PM Go to last post
  4. Camera Movement Sensitivity

    I just updated to Windows 8.1 and something seriously went wrong w/ AA. My mouse pan sensitivity went crazy. The slightest movement and I am...

    Started by 4jacks‎, 10-18-2014 12:12 PM
    • Replies: 1
    • Views: 468
    10-18-2014, 12:37 PM Go to last post
  5. Delete Character Issue

    we need to be able to delete a character without waiting in the queue to log into the server they are. if your opening new servers, we cant create a...

    Started by Dithrin‎, 09-21-2014 10:57 AM
    • Replies: 3
    • Views: 3,705
    10-18-2014, 11:48 AM Go to last post
  6. Problem with buying anything from shop

    Hi, i am asking if anyone else is having problem with purchasing anything from shop? Yep, i tried it many times. No respond from Support. ...

    Started by Seranoia‎, 10-17-2014 04:00 PM
    • Replies: 7
    • Views: 659
    10-18-2014, 11:28 AM Go to last post
  7. Glyph launcher doesn't show up?

    When I start the launcher I see it in my bottom task bar, but it doesnt show up on my screen? Also when I scroll over the task bar I see a mini popup...

    Started by Dephos‎, 10-18-2014 11:02 AM
    • Replies: 0
    • Views: 594
    10-18-2014, 11:02 AM Go to last post
  8. Thumbs up Third time I'm downloading the game today.

    I've to say that I'm really really pissed of right now.. I've been playing this game for like 1 month now and I've been having bugs all the time, all...

    Started by Oliverthemc‎, 10-18-2014 10:59 AM
    • Replies: 0
    • Views: 222
    10-18-2014, 10:59 AM Go to last post
  9. Strange flickering around trees, white and black circles

    Anyone have an idea what would cause this? Sometimes it happens often, sometimes not. It is almost in a checkerboard pattern, small circles,...

    Started by neotank‎, 10-18-2014 10:58 AM
    • Replies: 0
    • Views: 446
    10-18-2014, 10:58 AM Go to last post
  10. Exclamation **Black screening after seconds of gameplay.**

    Hello. I am having a serious issue logging into the game recently. I am a patron, and have played this game perfectly fine until just around 3 or 4...

    Started by Sith‎, 10-11-2014 08:23 PM
    2 Pages
    1 2
    1 Archeage Team Post(s)
    • Replies: 12
    • Views: 5,157
    10-18-2014, 10:35 AM Go to last post
  11. Can only be used on selected targets!

    Bugged Boss! the GMs wont help. shows how much they value us players. wouldn't reset it for me. wouldn't just generate the chance on drop. wouldn't...

    Started by Kenpachi‎, 10-18-2014 10:15 AM
    • Replies: 0
    • Views: 339
    10-18-2014, 10:15 AM Go to last post
  12. Exclamation i Cant Access my Account

    Here's the screenshot Have this problem for 2 weeks and im still waiting :) if anyone can help me really appreciate it

    Started by shin2008‎, 10-18-2014 10:05 AM
    • Replies: 0
    • Views: 304
    10-18-2014, 10:05 AM Go to last post
  13. Crest not showing up

    I made a crest recently, everything looked good and now when i try to make a stamp nothing shows up on my mask. Please help

    Started by Bacon Please‎, 09-30-2014 01:19 PM
    • Replies: 5
    • Views: 1,490
    10-18-2014, 09:33 AM Go to last post
  14. Feeling exhausted........................

    Do you understand my feeling? Almost 3 days now, I just want them to look into my account. Banned for no reason once every week and receive no...

    Started by Nekomini‎, 10-18-2014 02:02 AM
    • Replies: 1
    • Views: 344
    10-18-2014, 08:59 AM Go to last post
  15. Exclamation Loading problems!

    I have a problem that I suffer and that's just started today.. When I open up Glyph and press play everything works fine untill when ArcheAge is...

    Started by Get out mi car‎, 10-18-2014 08:39 AM
    • Replies: 0
    • Views: 553
    10-18-2014, 08:39 AM Go to last post
  16. Flash ship and chat

    The first, sorry for my english, its really the problem its since a few days ago i cant see any flag ship icon, i always see the same, the yellow...

    Started by Felrom‎, 10-18-2014 03:28 AM
    • Replies: 1
    • Views: 406
    10-18-2014, 08:18 AM Go to last post
  17. Game Settings never save!

    This is getting to be silly. Ever since the launch, my game info settings rarely save (only occasionally). I have tried to look past it, but it's...

    Started by Chunkerbunny‎, 10-18-2014 08:17 AM
    • Replies: 0
    • Views: 222
    10-18-2014, 08:17 AM Go to last post
  18. 3 Weeks with No Response

    I realize that there is a "Heavy" volume of tickets, but unless you have 2 people answering those tickets. 3 weeks before any resolution seems a bit...

    Started by Laythan‎, 10-15-2014 08:18 AM
    • Replies: 3
    • Views: 594
    10-18-2014, 07:56 AM Go to last post
  19. Arche Age is not working.

    Here is my video on what happens. You can see everything. https://www.youtube.com/watch?v=oFtgvHN1Zh0&list=UUSSjXqHXXSTzFVPEBWb0TBw

    Started by Bob DOle‎, 10-18-2014 07:56 AM
    • Replies: 0
    • Views: 658
    10-18-2014, 07:56 AM Go to last post
  20. Patron account suspended, can't get access to live chat do I have to pay another 15 usd for live chat?

    Patron account suspended, can't get access to live chat because of the ban. Do I have to pay another 15 usd for live chat?

    Started by Nekomini‎, 10-18-2014 07:53 AM
    • Replies: 0
    • Views: 243
    10-18-2014, 07:53 AM Go to last post

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