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Forums: Game & Account Support

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  1. Sticky Thread Sticky: Purchase Assistance - Can't add payment method - "We are unable to complete your purchase" Error

    Greetings Adventurers! From time to time, players will run into an issue preventing them from adding a payment method, or completing a purchase....

    Started by Fasti‎, 01-17-2015 12:45 AM
    74 Pages
    1 2 3 ... 74
    • Replies: 737
    • Views: 114,663
    Today, 10:30 AM Go to last post
  2. Sticky Thread Sticky: Not Receiving A Glyph Authentication Code Email?

    Greetings Adventurers! There is currently an issue preventing some players from receiving Glyph authentication code emails. While we're working...

    Started by Fasti‎, 05-15-2015 01:28 AM
    24 Pages
    1 2 3 ... 24
    18 Archeage Team Post(s)
    • Replies: 239
    • Views: 42,073
    07-05-2018, 12:17 PM Go to last post
  3. Sticky Thread Sticky: Failed to Load Game Data error

    Previous version number - 391863 Current version number - 392755 If you've received this error, it means there was a data corruption during the...

    Started by Link‎, 09-08-2016 12:31 PM
    2 Archeage Team Post(s)
    • Replies: 2
    • Views: 8,925
    10-29-2016, 09:02 AM Go to last post
  4. Sticky Thread Sticky: Fixing Error 2025 Issues

    Hey everybody! One of the most common issues we see players having is the connection error #2025. I'm sure many of you are well aware of this...

    Started by ZamboniChaos‎, 03-18-2016 01:11 PM
    1 Archeage Team Post(s)
    • Replies: 0
    • Views: 5,098
    03-18-2016, 01:11 PM Go to last post
  5. Sticky Thread Sticky: Need Assistance? Contact our Support Team!

    Welcome to the ArcheAge Technical & Account Support section of the official ArcheAge forums! If you're actively experiencing an issue, please...

    Started by Scapes‎, 07-17-2014 08:31 AM
    • Replies: 0
    • Views: 24,096
    07-17-2014, 08:31 AM Go to last post
  1. Trion will not send me authentication code in email, been 24 hours

    ive requested multiple resends of the code, after closing and reopening glyph, no i dont use gmail, i use godaddy domain for email. ive received...

    Started by Harlot‎, 10-17-2014 06:39 PM
    • Replies: 0
    • Views: 827
    10-17-2014, 06:39 PM Go to last post
  2. Glyph client won't run, Glyph installer won't run?

    Whenever I start up the glyph client, with or without administrator, it automatically crashes saying "Glyph has encountered an error." and asks me to...

    Started by Coplestone‎, 09-22-2014 07:45 AM
    • Replies: 3
    • Views: 3,233
    10-17-2014, 06:33 PM Go to last post
  3. Incorrectly Banned for Excessive Lag

    My friend account, founder+patron, false positive blablabla Question Reference # 141009-001059 Date Created: 10/09/2014 01:25 AM Date Last...

    Started by TheMilaya‎, 10-10-2014 11:39 AM
    2 Pages
    1 2
    • Replies: 14
    • Views: 1,195
    10-17-2014, 06:21 PM Go to last post
  4. Fix the damn lag (Kyprosa)

    As above, the game is unplayable! what we are paying for ?

    Started by Grauzer‎, 10-17-2014 06:09 PM
    • Replies: 0
    • Views: 220
    10-17-2014, 06:09 PM Go to last post
  5. "We are unable to complete your purchase. Please try again later."

    We are unable to complete your purchase. Please try again later. I cannot buy patron via paypal, and if I enter my card details the boxes go red...

    Started by Tibsy‎, 10-17-2014 06:05 PM
    • Replies: 0
    • Views: 188
    10-17-2014, 06:05 PM Go to last post
  6. Cant access anything to do with glyph!

    basically i cant access anything glyph related. i was getting the 2016 error then that stopped now i am getting 2025. i cant login into glyph or even...

    Started by hcmccormick‎, 10-17-2014 06:01 PM
    • Replies: 0
    • Views: 315
    10-17-2014, 06:01 PM Go to last post
  7. Fix your bs kick system...

    For the past three days I've been trying to get into Jury to open up the quest for the cloak reward, but I can't because every time I get up to take...

    Started by Azaymas‎, 10-17-2014 03:13 PM
    • Replies: 1
    • Views: 319
    10-17-2014, 05:43 PM Go to last post
  8. Paid for patron with paypal did not receive

    This is very annoying, I got charged on paypal yet no patron! #141018-000305

    Started by Hypnoticc‎, 10-17-2014 05:41 PM
    • Replies: 0
    • Views: 176
    10-17-2014, 05:41 PM Go to last post
  9. Getting tired of waiting for my Patron

    I just got an E-mail to update payment info...Again. I updated it and it tells me the same thing. On the store page it says my subscription is...

    Started by PIGFACE‎, 10-17-2014 05:38 PM
    • Replies: 0
    • Views: 223
    10-17-2014, 05:38 PM Go to last post
  10. Exclamation Client Crash to Desktop after ~1hr.

    Hi, My client keeps CTD, no error report. This happens around an hour of gameplay on min settings and it gets shorter as i set the graphic settings...

    Started by DeadlyNightShade‎, 10-14-2014 08:47 PM
    • Replies: 3
    • Views: 426
    10-17-2014, 05:34 PM Go to last post
  11. @someone who can help... 13 days still no responce

    Like the title says ticket has been in for 13 days now no response... can I get an update or something... please?

    Started by FHPwnage‎, 10-17-2014 11:28 AM
    • Replies: 2
    • Views: 404
    10-17-2014, 04:34 PM Go to last post
  12. Transaction histoy shows purchase, no apex recieved

    Transaction Order #146560383 10$ is reported spent however waited 5-10 minutes and haven't received the apex

    Started by Displayed3D‎, 10-17-2014 04:32 PM
    • Replies: 0
    • Views: 164
    10-17-2014, 04:32 PM Go to last post
  13. Please let me buy apex ....

    see here

    Started by Niimuis‎, 10-17-2014 04:09 PM
    • Replies: 0
    • Views: 300
    10-17-2014, 04:09 PM Go to last post
  14. Unhappy The game is doing something weird an I need help.

    I just downloaded this game and i was very eager to play it. But, when I finally downloaded everything and his the play button on the glyph launcher...

    Started by Wolf865‎, 10-17-2014 03:54 PM
    • Replies: 1
    • Views: 245
    10-17-2014, 04:00 PM Go to last post
  15. Trion tryin' to draw money from my credit card.

    /Detele this

    Started by groallians‎, 10-17-2014 02:25 PM
    • Replies: 1
    • Views: 333
    10-17-2014, 02:56 PM Go to last post
  16. Payments options

    So you can buy patron with paysafe card, but not credits? Just noticed now and bought a bunch of paysafe cards, but why have surtain payments...

    Started by Boann‎, 10-08-2014 03:27 PM
    • Replies: 2
    • Views: 399
    10-17-2014, 02:43 PM Go to last post
  17. Angry Patron gone 1.5 month BEFORE it end

    First - spend half month (after paying twice) without patron. Now after half of month of game with it - it just vanished? 1.5 month BEFORE it end. ...

    Started by CainIsh‎, 10-17-2014 01:51 PM
    • Replies: 0
    • Views: 356
    10-17-2014, 01:51 PM Go to last post
  18. Chinese Gold Seller on Ezi

    Guild <falcon> as well as a player named "Rongmeimei" all controlled by a single person. Multiboxing is being used as well as bots. We reported them...

    Started by SouleD‎, 10-16-2014 08:45 PM
    • Replies: 1
    • Views: 301
    10-17-2014, 01:39 PM Go to last post
  19. Game won't launch

    -I bring up the launcher -Press Play -Play button is grayed out but no game Then when I look in my processes it says the .exe is running. Does...

    Started by TinkeringTinker‎, 10-16-2014 07:42 PM
    • Replies: 1
    • Views: 484
    10-17-2014, 12:50 PM Go to last post
  20. Exclamation Lost Patron

    Trion Team, I am rewriting this post now that I have calmed myself from being frustrated. I request your time and attention. I am no longer...

    Started by Maelstrom Nickol‎, 10-17-2014 09:10 AM
    • Replies: 5
    • Views: 526
    10-17-2014, 12:45 PM Go to last post

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