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Forums: Game & Account Support

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  1. Sticky Thread Sticky: Purchase Assistance - Can't add payment method - "We are unable to complete your purchase" Error

    Greetings Adventurers! From time to time, players will run into an issue preventing them from adding a payment method, or completing a purchase....

    Started by Fasti‎, 01-17-2015 12:45 AM
    75 Pages
    1 2 3 ... 75
    • Replies: 740
    • Views: 118,314
    10-11-2018, 08:45 AM Go to last post
  2. Sticky Thread Sticky: Not Receiving A Glyph Authentication Code Email?

    Greetings Adventurers! There is currently an issue preventing some players from receiving Glyph authentication code emails. While we're working...

    Started by Fasti‎, 05-15-2015 01:28 AM
    24 Pages
    1 2 3 ... 24
    18 Archeage Team Post(s)
    • Replies: 239
    • Views: 43,570
    07-05-2018, 12:17 PM Go to last post
  3. Sticky Thread Sticky: Failed to Load Game Data error

    Previous version number - 391863 Current version number - 392755 If you've received this error, it means there was a data corruption during the...

    Started by Link‎, 09-08-2016 12:31 PM
    2 Archeage Team Post(s)
    • Replies: 2
    • Views: 9,618
    10-29-2016, 09:02 AM Go to last post
  4. Sticky Thread Sticky: Fixing Error 2025 Issues

    Hey everybody! One of the most common issues we see players having is the connection error #2025. I'm sure many of you are well aware of this...

    Started by ZamboniChaos‎, 03-18-2016 01:11 PM
    1 Archeage Team Post(s)
    • Replies: 0
    • Views: 5,437
    03-18-2016, 01:11 PM Go to last post
  5. Sticky Thread Sticky: Need Assistance? Contact our Support Team!

    Welcome to the ArcheAge Technical & Account Support section of the official ArcheAge forums! If you're actively experiencing an issue, please...

    Started by Scapes‎, 07-17-2014 08:31 AM
    • Replies: 0
    • Views: 24,430
    07-17-2014, 08:31 AM Go to last post
  1. need help I could not add fund for buy praton

    need help I could not add fund for buy patron ''We are unable to complete your purchase. Please try again later.''

    Started by zgiq‎, 10-19-2014 12:31 AM
    • Replies: 3
    • Views: 494
    10-19-2014, 01:02 AM Go to last post
  2. Another #1034-patient here!

    Hello there, I accidently throw a ticket at you just with the content 'Glyph-Launcher', was about finding one of your posts. *Cough.* Im sorry for...

    Started by Ecclasia‎, 10-13-2014 11:29 AM
    2 Pages
    1 2
    • Replies: 10
    • Views: 1,829
    10-19-2014, 12:23 AM Go to last post
  3. Pattern Mode a scam?

    English: Not if problem Archeage, or some other form, and not in that section of the will correspond forum but in Shantingon (EU) server, and so...

    Started by Zioner‎, 10-19-2014 12:12 AM
    • Replies: 0
    • Views: 386
    10-19-2014, 12:12 AM Go to last post
  4. Account Wrongfully Banned, No Support Response Since Launch.

    Since day two of launch, I have been unable to reach support from any computer, browser, or IP address I try. Attempting to reach the support page...

    Started by Deletas‎, 10-18-2014 07:40 PM
    2 Pages
    1 2
    1 Archeage Team Post(s)
    • Replies: 11
    • Views: 2,429
    10-19-2014, 12:04 AM Go to last post
  5. Yahoo mail + authentication code

    So... Yahoo mail is down and I can't get authetication code to play Archeage. Anything that could be done?

    Started by Just need help‎, 10-18-2014 10:36 PM
    • Replies: 0
    • Views: 380
    10-18-2014, 10:36 PM Go to last post
  6. Fried my GPU using an older one, but getting blue blocks....

    My GTX 770 decided to give up life, going to get it replaced under warranty, anyways, I put back into my comp my GTX 560s, I have 2 so using in...

    Started by Tewaka‎, 10-18-2014 08:51 PM
    • Replies: 1
    • Views: 274
    10-18-2014, 09:58 PM Go to last post
  7. My mobile authenticator no longer gives valid codes...Can't access my account. Ticket 141019-000351

    Ticket # 141019-000351 I can no longer get authentication codes which suddenly login is asking for. I WANTED to spend money on credits but...

    Started by Noyimo‎, 10-18-2014 05:29 PM
    • Replies: 1
    • Views: 281
    10-18-2014, 09:21 PM Go to last post
  8. Question Error #1005???

    First of all I am sorry if this thread is in the wrong area of this site. Anyways, I have been attempting to download Archeage for the past two days...

    Started by Patchify‎, 10-18-2014 07:12 PM
    • Replies: 2
    • Views: 903
    10-18-2014, 08:54 PM Go to last post
  9. VideoCard issues on a Dell Laptop

    Game won't launch. I have a Dell Precision M4500 with 8gb RAM i7 proc and NVIDIA Quadro FX 1800M videocard. Screenshots of errors attached

    Started by captainrussia‎, 10-18-2014 12:30 PM
    • Replies: 4
    • Views: 502
    10-18-2014, 07:59 PM Go to last post
  10. Account Hacked... So I spend my evening standing naked instead of playing.

    I logged into the game tonight to play. Everything was fine until about 5 mins on the game I get message popped up that said I have been logged out...

    Started by Zorkly‎, 10-18-2014 07:58 PM
    • Replies: 0
    • Views: 387
    10-18-2014, 07:58 PM Go to last post
  11. How to block spammers in chat? And why Level 5 to chat?

    Hi everyone, how does somebody block all the spam in Faction chat? And why does someone need to be Level 5 to chat in Faction? Seems like a sure...

    Started by Sibyyl‎, 10-18-2014 07:46 PM
    • Replies: 0
    • Views: 323
    10-18-2014, 07:46 PM Go to last post
  12. Mirage Lilyut Horse bug

    When is the sliding bug going to be fixed? Figured by now it would be... horse is so unusable because of it. Try mining with it it slides into you...

    Started by zuerg‎, 10-16-2014 05:14 PM
    • Replies: 1
    • Views: 314
    10-18-2014, 07:33 PM Go to last post
  13. Artifacting. Help

    Hi guys. I have artifacts problems and need help for fix it. I tried: DX 9 and DX11 Reinstall Archeage and AMD drivers Lowering settings ...

    Started by Keluznak‎, 10-16-2014 07:56 PM
    • Replies: 7
    • Views: 892
    10-18-2014, 07:19 PM Go to last post
  14. Exclamation Chat tab resets every time I log off?

    The chat tabs have been working normally (Saves my custom settings.) until now. For some reason it stopped working and everytime I logout and log...

    Started by xKen‎, 10-13-2014 09:18 PM
    • Replies: 2
    • Views: 738
    10-18-2014, 06:36 PM Go to last post
  15. Cracks/Holes in the Environment

    Today I was riding my mount in Falcorth on Calleil toward the warehouse in Oxion Clan when I fell UP into the sky and couldn't move. After a few...

    Started by lynnmass‎, 10-18-2014 06:29 PM
    • Replies: 0
    • Views: 342
    10-18-2014, 06:29 PM Go to last post
  16. UI inconsistency with Combos

    I used to see the orange boxes around possible combos when playing. THEY ARE GONE! For some reason they no longer highlight. Half of the people I...

    Started by Jetstarkgb‎, 10-18-2014 01:16 AM
    • Replies: 2
    • Views: 440
    10-18-2014, 06:15 PM Go to last post
  17. Angry Lots of bots on calleil server -> dewstone plains right now!

    Hello GM's! There are at least 8 bots on Dewstone Plains, near Hellsdame Oasis Killing golems right now. This is very frustrating/annoing as there...

    Started by Giovana‎, 10-18-2014 02:58 PM
    • Replies: 1
    • Views: 335
    10-18-2014, 03:19 PM Go to last post
  18. Hi my friend needs help with some dc issues

    So my friend has been able to play perfectly until yesterday . He would get on then after 5-10 minutes it would say "The gods have disconnected you"...

    Started by Reservation‎, 10-18-2014 12:15 PM
    • Replies: 3
    • Views: 473
    10-18-2014, 02:00 PM Go to last post
  19. Alot of DC

    Hi guys, I started having some issues with DC today. Everytime when i had 10 minutes or 30 minutes online i gotta DC. I tested in other games...

    Started by khaumir‎, 10-18-2014 01:10 PM
    • Replies: 0
    • Views: 287
    10-18-2014, 01:10 PM Go to last post
  20. DX11 issues

    This game is unplayable on DX11 on most gaming computers I've seen try to run it. Now before I get 100 responses of (I have no problem with dx11!) i...

    Started by Korin‎, 09-17-2014 02:59 PM
    • Replies: 2
    • Views: 1,429
    10-18-2014, 01:09 PM Go to last post

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