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Forums: Game & Account Support

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  1. Sticky Thread Sticky: Purchase Assistance - Can't add payment method - "We are unable to complete your purchase" Error

    Greetings Adventurers! From time to time, players will run into an issue preventing them from adding a payment method, or completing a purchase....

    Started by Fasti‎, 01-17-2015 12:45 AM
    74 Pages
    1 2 3 ... 74
    • Replies: 734
    • Views: 113,322
    05-29-2018, 12:21 PM Go to last post
  2. Sticky Thread Sticky: Not Receiving A Glyph Authentication Code Email?

    Greetings Adventurers! There is currently an issue preventing some players from receiving Glyph authentication code emails. While we're working...

    Started by Fasti‎, 05-15-2015 01:28 AM
    24 Pages
    1 2 3 ... 24
    18 Archeage Team Post(s)
    • Replies: 238
    • Views: 41,490
    04-05-2018, 05:48 AM Go to last post
  3. Sticky Thread Sticky: Failed to Load Game Data error

    Previous version number - 372700 Current version number - 373911 If you've received this error, it means there was a data corruption during the...

    Started by Link‎, 09-08-2016 12:31 PM
    2 Archeage Team Post(s)
    • Replies: 2
    • Views: 8,677
    10-29-2016, 09:02 AM Go to last post
  4. Sticky Thread Sticky: Fixing Error 2025 Issues

    Hey everybody! One of the most common issues we see players having is the connection error #2025. I'm sure many of you are well aware of this...

    Started by ZamboniChaos‎, 03-18-2016 01:11 PM
    1 Archeage Team Post(s)
    • Replies: 0
    • Views: 4,992
    03-18-2016, 01:11 PM Go to last post
  5. Sticky Thread Sticky: Need Assistance? Contact our Support Team!

    Welcome to the ArcheAge Technical & Account Support section of the official ArcheAge forums! If you're actively experiencing an issue, please...

    Started by Scapes‎, 07-17-2014 08:31 AM
    • Replies: 0
    • Views: 23,986
    07-17-2014, 08:31 AM Go to last post
  1. gold seller in game emails

    Screenshot of in game email. Server Enla. We need a way to block or report these too before they get out of hand.

    Started by archagegamer77‎, 10-17-2014 09:28 AM
    • Replies: 0
    • Views: 195
    10-17-2014, 09:28 AM Go to last post
  2. Thumbs up Crash during countryside cutscene

    As said, after the cryengine logo comes up, instead of server select I come to a countryside cutscene type of thing. In the middle of this, the game...

    Started by Roflmister‎, 10-17-2014 08:22 AM
    • Replies: 0
    • Views: 364
    10-17-2014, 08:22 AM Go to last post
  3. Does anyone at Trion have a clue?

    So server down time postponed, but the server go offline anyway? Gotta wonder if Trion knows what they are doing?

    Started by zyander‎, 10-17-2014 08:04 AM
    • Replies: 2
    • Views: 280
    10-17-2014, 08:07 AM Go to last post
  4. Archeum Founder's Pack and Two Character Slots

    I purchased the Archeum Founder's Pack just before the end of Alpha. As I understand it, we receive 2 Character Slots to begin with. I created my...

    Started by Perusoe‎, 09-28-2014 09:54 AM
    • Replies: 3
    • Views: 830
    10-17-2014, 08:03 AM Go to last post
  5. Payment Method response...

    This is the response I got... However, it's pretty discouraging when FASTI makes this issue sound like my fault. You're payment method page is...

    Started by 10xray1‎, 10-17-2014 07:30 AM
    • Replies: 0
    • Views: 370
    10-17-2014, 07:30 AM Go to last post
  6. Post Artic Kitsu : Battle Pet

    Hello ! After a request to a GM, i've been told to post a message here about my questions. So: 1) Will the Artic Kitsu be avaible another...

    Started by SpectreonMelisara‎, 10-10-2014 08:45 AM
    • Replies: 2
    • Views: 889
    10-17-2014, 05:42 AM Go to last post
  7. Really slow loading screen times

    I have seen a few threads but no real ideas on changes or fixes. Whenever I teleport, login, arena etc the load screen is wayyyyyy too long. I...

    Started by Greggles‎, 10-17-2014 05:27 AM
    • Replies: 0
    • Views: 706
    10-17-2014, 05:27 AM Go to last post
  8. Game does not start after hitting play

    Start Glyph, select Archeage, hit play, it minimizes then pops back up with play still in red. It was working fine yesterday, now it just doesn't...

    Started by Warmth‎, 10-17-2014 12:43 AM
    1 Archeage Team Post(s)
    • Replies: 7
    • Views: 758
    10-17-2014, 04:42 AM Go to last post
  9. Losing signal to monitor after 1min of playing.. PLEASE help

    Dear guys, I have a really annoying problem, as soon as i log in to the game, after 1 minute or so, my monitor just loses the signal from the GPU...

    Started by Xazone‎, 10-17-2014 03:57 AM
    • Replies: 0
    • Views: 342
    10-17-2014, 03:57 AM Go to last post
  10. How long does it take to get a response?

    I check my email like every 5 minutes, but still nothing from Trion. My account is incorrectly banned and I have patron status, I many of pine...

    Started by Nekomini‎, 10-16-2014 08:26 PM
    • Replies: 8
    • Views: 744
    10-17-2014, 03:35 AM Go to last post
  11. Land Claiming Hack

    I was in a zone with a fellow guildie to swap out my unfinished house for his large farm. We ran around double and triple checking to make sure the...

    Started by Teknofobe‎, 09-29-2014 04:37 PM
    • Replies: 1
    • Views: 906
    10-17-2014, 03:13 AM Go to last post
  12. I have not received the APEX/I have not received the APEX

    First of all apologize for my bad English. A month ago bought two APEX and only one came to me. I made a claim on the official website of Glyph...

    Started by Norimaki80‎, 10-17-2014 02:47 AM
    • Replies: 0
    • Views: 411
    10-17-2014, 02:47 AM Go to last post
  13. crash game since last patch

    Hello, Since the last patch i can't playing 2 min without bug " god have bein disconnect you " What can i make? thx, PS: sorry for my...

    Started by Ysanguul‎, 10-17-2014 02:27 AM
    • Replies: 1
    • Views: 245
    10-17-2014, 02:42 AM Go to last post
  14. Angry Banned on the forum for no reason!!! Really trion?!?!?

    I tried a few days ago to log on the forums and got this nice message: REALLY TRION?! FOR WHAT?! I only have one (1) post on the forum!...

    Started by Tiriel‎, 10-17-2014 02:35 AM
    • Replies: 0
    • Views: 426
    10-17-2014, 02:35 AM Go to last post
  15. Cannot buy one month!

    Hi, My paypal is ok, but i can't buy one month subscription today. It's a general bug or just me? Thx for answers

    Started by Bloo32‎, 10-17-2014 02:19 AM
    • Replies: 0
    • Views: 200
    10-17-2014, 02:19 AM Go to last post
  16. Exclamation Payed for 3 & 6 months!

    I didn't know that there were problems with Patron before I brought it, but I initially subscribed for 3 months of Patron and the payment was removed...

    Started by MysteriousLies‎, 10-17-2014 02:15 AM
    • Replies: 0
    • Views: 270
    10-17-2014, 02:15 AM Go to last post
  17. Thanks for the warning

    You have received a warning at The Official ArcheAge Forums. Reason: ------- Unproductive Behavior/Post Content YOU MISSED THE OTHER HALF...

    Started by hus‎, 10-17-2014 01:55 AM
    • Replies: 0
    • Views: 325
    10-17-2014, 01:55 AM Go to last post
  18. Exclamation Missing NPC and Player names

    The names above player's and NPC's heads are missing ever since I jumped a Portal. Any tips on how to fix this? Thanks in advance. Edit: Fixed

    Started by KyrenXD‎, 09-29-2014 07:52 PM
    • Replies: 4
    • Views: 860
    10-17-2014, 01:42 AM Go to last post
  19. Labor point loss after successfully reporting a bot.

    I don't mean the labor cost of reporting a bot, I mean when you get the PM saying that "The Bot has been destroyed, here is your Labor points back...

    Started by Olek‎, 10-17-2014 12:06 AM
    • Replies: 0
    • Views: 243
    10-17-2014, 12:06 AM Go to last post
  20. Banned for no reason. No respond from support.

    Hi, I have been banned for nor reason... After I killed a monster I had a crash on the game with mini note. When I tried to log in, it was like check...

    Started by Nathiel‎, 10-16-2014 10:21 PM
    • Replies: 0
    • Views: 313
    10-16-2014, 10:21 PM Go to last post

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