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Forums: Game & Account Support

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  1. Exclamation Sticky Thread Sticky: Patron Issue - Account Information needed

    Heya, There have been a lot of reports regarding patron issue lately. In order to help us track the affected accounts, please read this thread...

    Started by Carendash‎, 01-02-2019 09:36 AM
    75 Pages
    1 2 3 ... 75
    • Replies: 748
    • Views: 31,551
    05-23-2019, 12:00 PM Go to last post
  2. Sticky Thread Sticky: Purchase Assistance - Can't add payment method - "We are unable to complete your purchase" Error

    Greetings Adventurers! From time to time, players will run into an issue preventing them from adding a payment method, or completing a purchase....

    Started by Fasti‎, 01-17-2015 12:45 AM
    79 Pages
    1 2 3 ... 79
    • Replies: 782
    • Views: 130,847
    05-20-2019, 09:47 PM Go to last post
  3. Sticky Thread Sticky: Not Receiving A Glyph Authentication Code Email?

    Greetings Adventurers! There is currently an issue preventing some players from receiving Glyph authentication code emails. While we're working...

    Started by Fasti‎, 05-15-2015 01:28 AM
    26 Pages
    1 2 3 ... 26
    18 Archeage Team Post(s)
    • Replies: 258
    • Views: 50,405
    04-12-2019, 06:16 AM Go to last post
  4. Sticky Thread Sticky: Fixing Error 2025 Issues

    Hey everybody! One of the most common issues we see players having is the connection error #2025. I'm sure many of you are well aware of this...

    Started by ZamboniChaos‎, 03-18-2016 01:11 PM
    1 Archeage Team Post(s)
    • Replies: 3
    • Views: 6,708
    02-09-2019, 10:22 AM Go to last post
  5. Sticky Thread Sticky: Failed to Load Game Data error

    Previous version number - 435133f Current version number - 436736f If you've received this error, it means there was a data corruption during the...

    Started by Link‎, 09-08-2016 12:31 PM
    2 Archeage Team Post(s)
    • Replies: 2
    • Views: 11,533
    10-29-2016, 09:02 AM Go to last post
  6. Sticky Thread Sticky: Need Assistance? Contact our Support Team!

    Welcome to the ArcheAge Technical & Account Support section of the official ArcheAge forums! If you're actively experiencing an issue, please...

    Started by Scapes‎, 07-17-2014 08:31 AM
    • Replies: 0
    • Views: 25,500
    07-17-2014, 08:31 AM Go to last post
  1. you must have purchase to access live chat

    Hi I am a silver founder trying to get on live chat last night said, you need recent purchase/ I really need some help, i thought this issue...

    Started by Which is better‎, 10-21-2014 08:47 PM
    • Replies: 1
    • Views: 280
    10-22-2014, 07:45 AM Go to last post
  2. Foreign Language Screen

    Hi guys, im currently trying to log into game, i open glyph and click play on Archeage. Glyph disappears and a browser opens in a different language....

    Started by Microdot‎, 10-22-2014 07:36 AM
    • Replies: 0
    • Views: 239
    10-22-2014, 07:36 AM Go to last post
  3. Market is taking credits and not giving items purchased for said credits.

    I've tried purchasing 3 Workers comps today, all three have given the failed message and yet the credits have been taken from my account. I would...

    Started by Apok‎, 09-27-2014 12:26 PM
    7 Pages
    1 2 3 ... 7
    1 Archeage Team Post(s)
    • Replies: 62
    • Views: 4,206
    10-22-2014, 07:35 AM Go to last post
  4. Game Dll error!!HELP

    Every time u guys make an update im getting this problem..please help me!!

    Started by Jaystar‎, 10-22-2014 07:29 AM
    • Replies: 0
    • Views: 271
    10-22-2014, 07:29 AM Go to last post
  5. Unhappy Glyph download resuming the beginning, urgent help!!

    My Glyph is a problem when downloading the folder of ArcheAge is 5.95 GB but when I download the Glyph starts downloading the beginning, as if he had...

    Started by Crounous‎, 10-21-2014 09:01 AM
    • Replies: 5
    • Views: 666
    10-22-2014, 07:23 AM Go to last post
  6. Trion Please Help

    Hello I have tried to change my account email address to another one using the trion worlds ticket support I got an email telling me to update my...

    Started by Ju Boi‎, 10-21-2014 05:06 PM
    • Replies: 2
    • Views: 405
    10-22-2014, 07:23 AM Go to last post
  7. Daru Chests on wrong server.

    I conducted my own research by way of Long Que Lines. The first server i tried was Ollo. I created a character than ended up in a long que line. Not...

    Started by Wolftoot‎, 09-13-2014 01:14 PM
    • Replies: 6
    • Views: 945
    10-22-2014, 07:16 AM Go to last post
  8. Gods have disconnected you!

    I added update and I get to the server selections screen. After that it loads up this message. I have restarted client, computer, and even my...

    Started by xgeekotakux‎, 10-21-2014 03:28 PM
    • Replies: 9
    • Views: 860
    10-22-2014, 06:37 AM Go to last post
  9. People are able to steal tax paid land

    Someone took my 16x16 piece of land. I know I had my taxes paid so don't blame it on that! I've heard of other players saying the same. The person...

    Started by Lucie123‎, 10-22-2014 06:28 AM
    • Replies: 0
    • Views: 335
    10-22-2014, 06:28 AM Go to last post
  10. Can't launch the game after downloading the latest patch

    So I let Glyph patch the update from yesterday night. After that I can't seem to start the game anymore. I don't even get to see the green image with...

    Started by DropTheNaOH‎, 10-22-2014 04:41 AM
    • Replies: 6
    • Views: 1,239
    10-22-2014, 06:22 AM Go to last post
  11. Chatblocked again

    Hello, i'm here trying to figure out what to do about constant chatblocks that me and my guildies are getting. We like to rp and this is a major...

    Started by Kangaspuu‎, 10-21-2014 07:30 AM
    • Replies: 1
    • Views: 321
    10-22-2014, 06:19 AM Go to last post
  12. Exclamation Custom Crest Printer Not Working.

    The image I want to have as my custom crest is not at all registering in the up arrow slot at the crest printer, nor is that up arrow slot something...

    Started by Necromancer‎, 10-03-2014 07:47 PM
    • Replies: 5
    • Views: 1,107
    10-22-2014, 06:06 AM Go to last post
  13. Game is freezing up since patch yesterday (10-21/14) ?

    My game has become frozen in the middle of playing. It started to happen right after the last patch on 10/21/14. i can re-log and play for a short...

    Started by lisa‎, 10-22-2014 05:05 AM
    • Replies: 1
    • Views: 246
    10-22-2014, 05:55 AM Go to last post
  14. Unable to add new payment metod

    I need to buy some credits, I tried a few times to add my mastercard, but there is always an erro. the card is valid, I do not understand what is...

    Started by valsharen‎, 10-22-2014 05:52 AM
    • Replies: 0
    • Views: 222
    10-22-2014, 05:52 AM Go to last post
  15. Pc crash

    After 10-15 mintues gaming my PC just get shut down everytime. I can play the game on very high settings with average 30 fps is jsut my PC is...

    Started by ancho77‎, 10-22-2014 05:35 AM
    • Replies: 0
    • Views: 303
    10-22-2014, 05:35 AM Go to last post
  16. Error #1020 need help

    Could anyone please send me Archeage.exe file to my e-mail or something ? Or tell me any links to download this executor? Please help me out, I just...

    Started by Crash88‎, 10-22-2014 04:57 AM
    • Replies: 2
    • Views: 400
    10-22-2014, 05:32 AM Go to last post
  17. Unhappy Can't enter the game with one of my characters

    Hi, how the tittle says i can't play with one of my characters since the game crashed early... when i try to enter with that char it shows the...

    Started by KRLOCOS‎, 10-22-2014 05:16 AM
    • Replies: 0
    • Views: 439
    10-22-2014, 05:16 AM Go to last post
  18. Hacked...Lost over 900g

    So yea... ever since this new update... Like wtf? First I find a glitch in the game...Which I contacted you guys about telling you what the glitch...

    Started by Jman2021‎, 10-22-2014 03:18 AM
    • Replies: 2
    • Views: 567
    10-22-2014, 05:14 AM Go to last post
  19. Game Launch

    Well i'm gonna be short cause i'm really pissed off. I can't play Archage since the UPDATE that i did today (i play every day so its latest...

    Started by Stardrako‎, 10-22-2014 04:42 AM
    • Replies: 0
    • Views: 408
    10-22-2014, 04:42 AM Go to last post
  20. Wrongfully banned ( I need a GM fast, My building would be destroyed if i dont pay taxes! )

    I know almost everyone has issues, being wrongfully banned or suddenly banned without doing anything, i was doing tiger -> solis trade run all day...

    Started by Onizuka123‎, 10-22-2014 03:11 AM
    • Replies: 2
    • Views: 550
    10-22-2014, 04:22 AM Go to last post

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