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Forums: Game & Account Support

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  1. Sticky Thread Sticky: Purchase Assistance - Can't add payment method - "We are unable to complete your purchase" Error

    Greetings Adventurers! From time to time, players will run into an issue preventing them from adding a payment method, or completing a purchase....

    Started by Fasti‎, 01-17-2015 12:45 AM
    92 Pages
    1 2 3 ... 92
    • Replies: 915
    • Views: 184,807
    11-30-2020, 09:42 PM Go to last post
  2. Exclamation Sticky Thread Sticky: Patron Issue - Account Information needed

    Heya, There have been a lot of reports regarding patron issue lately. In order to help us track the affected accounts, please read this thread...

    Started by Carendash‎, 01-02-2019 09:36 AM
    87 Pages
    1 2 3 ... 87
    • Replies: 866
    • Views: 72,544
    10-12-2020, 06:31 AM Go to last post
  3. Sticky Thread Sticky: Not Receiving A Glyph Authentication Code Email?

    Greetings Adventurers! There is currently an issue preventing some players from receiving Glyph authentication code emails. While we're working...

    Started by Fasti‎, 05-15-2015 01:28 AM
    31 Pages
    1 2 3 ... 31
    • Replies: 300
    • Views: 74,417
    06-23-2020, 05:48 AM Go to last post
  4. Sticky Thread Sticky: Fixing Error 2025 Issues

    Hey everybody! One of the most common issues we see players having is the connection error #2025. I'm sure many of you are well aware of this...

    Started by ZamboniChaos‎, 03-18-2016 01:11 PM
    1 Archeage Team Post(s)
    • Replies: 3
    • Views: 10,418
    02-09-2019, 10:22 AM Go to last post
  5. Sticky Thread Sticky: Failed to Load Game Data error

    Previous version number - 449968f Current version number - 450630f If you've received this error, it means there was a data corruption during the...

    Started by Link‎, 09-08-2016 12:31 PM
    2 Archeage Team Post(s)
    • Replies: 2
    • Views: 16,919
    10-29-2016, 09:02 AM Go to last post
  6. Sticky Thread Sticky: Need Assistance? Contact our Support Team!

    Welcome to the ArcheAge Technical & Account Support section of the official ArcheAge forums! If you're actively experiencing an issue, please...

    Started by Scapes‎, 07-17-2014 08:31 AM
    • Replies: 0
    • Views: 29,420
    07-17-2014, 08:31 AM Go to last post
  1. Hackshield Kicking me at Farmer's workstation

    New one started this morning. Kicked out 4 times by hackshield when trying to make 80 thistle bundles. Getting so very tired of being punished by...

    Started by Taramil‎, 10-26-2014 05:35 AM
    1 Archeage Team Post(s)
    • Replies: 6
    • Views: 1,314
    10-27-2014, 02:28 AM Go to last post
  2. After I have gotton a wrong authentication code, I do not get new ones.

    I do not get new authentication codes after I have gotten a wrong one. I have checked everywhere in my email.

    Started by lithical‎, 10-27-2014 01:58 AM
    • Replies: 0
    • Views: 421
    10-27-2014, 01:58 AM Go to last post
  3. Multiple Crashes. Crashes instantly while being Jury

    As the tile says, I experienced many crashes frequently throughout the game. But the most severe issue is crashing in Court while being a Jury. I...

    Started by Qwertsun‎, 09-27-2014 02:44 AM
    • Replies: 3
    • Views: 490
    10-27-2014, 01:50 AM Go to last post
  4. Cant even log into servers

    Im having major problems with the servers of this game. Every time I try to log into a server I get kicked off before I can even get to the...

    Started by Emerald Fox‎, 09-06-2014 03:45 AM
    • Replies: 5
    • Views: 840
    10-27-2014, 01:20 AM Go to last post
  5. Game settings dont save!

    Hello. I have the problems that the game settings always jump to ultra after a relog. i tried so many things but nothing works. what i tried: -...

    Started by jello‎, 10-26-2014 06:32 AM
    • Replies: 3
    • Views: 667
    10-27-2014, 01:08 AM Go to last post
  6. Suspected user....

    About to leave for a trade run from dew>solz, boarding merch ship I fall through the world. I tried to escape, I then loaded at the nui with a 5 hour...

    Started by Alludes‎, 10-27-2014 12:17 AM
    • Replies: 2
    • Views: 567
    10-27-2014, 12:46 AM Go to last post
  7. Cant Start The Game

    Just got a new computer cause my old one wouldn't run this anymore get done installing and updating and I get this error message not letting me load...

    Started by HashMasta‎, 10-26-2014 06:58 PM
    • Replies: 2
    • Views: 655
    10-27-2014, 12:45 AM Go to last post
  8. Client randomly closes

    My client just randomly closes now. No error codes pop up or anything. The game runs just fine before it closes, no lag, freezing, or anything.

    Started by ThatPlayer‎, 10-24-2014 09:57 AM
    • Replies: 7
    • Views: 792
    10-27-2014, 12:45 AM Go to last post
  9. Chat is blocked? WTF

    Que cachondeo es este? Estaba tranquilamente hablando con gente de mi clan cuando de pronto me dice que el chat esta bloqueado y que espere 30...

    Started by Audscias‎, 10-27-2014 12:01 AM
    • Replies: 0
    • Views: 556
    10-27-2014, 12:01 AM Go to last post
  10. Angry Seriously Trion?

    It has been 3 days plus and i been waiting for some moderator to answer my appeals. I paid for head start and patron not to get wrongful banned. I...

    Started by iNamikazee‎, 10-24-2014 09:39 PM
    3 Pages
    1 2 3
    • Replies: 26
    • Views: 5,819
    10-26-2014, 11:57 PM Go to last post
  11. Exclamation 50% CPU usage on Glyph launcher login screen and other area of the application

    Hi, I planned to install AA yesterday and so installed the Glyph client. I noticed CPU usage shot up to 50% (and rise in CPU temp) just in the login...

    Started by Aetion‎, 10-26-2014 11:56 PM
    • Replies: 0
    • Views: 519
    10-26-2014, 11:56 PM Go to last post
  12. Post FPS Problems.

    So ive been experiencing Fps drops in game I use to have a good FPS in. (like heroes and generals and archeage) Ive run virus scans, CCleaner, and...

    Started by Cinnamony‎, 10-26-2014 11:25 PM
    • Replies: 0
    • Views: 625
    10-26-2014, 11:25 PM Go to last post
  13. Archeage writes to wrong Drive

    Everytime i start Archeage wich is installed to D:/ it writes data to C:/ (its two ordner Documents and Working) is it possible to get it to the...

    Started by Bulsor‎, 10-26-2014 02:32 AM
    1 Archeage Team Post(s)
    • Replies: 8
    • Views: 3,658
    10-26-2014, 11:12 PM Go to last post
  14. Angry Character and NPC's missing

    Hi Guys. Game crashed last night, once i logged in again all characters are inivisable along with npc's i can see names above the characters but...

    Started by Kineticinoz‎, 10-25-2014 11:44 PM
    1 Archeage Team Post(s)
    • Replies: 3
    • Views: 1,157
    10-26-2014, 10:44 PM Go to last post
  15. Need help with Hackshield

    i could use some help i cant log in cause of hackshield it loads everything exept last 2 Words "once United" on the green map ive tryed...

    Started by Rifkin‎, 10-26-2014 10:43 PM
    • Replies: 0
    • Views: 341
    10-26-2014, 10:43 PM Go to last post
  16. The unjust bans

    So Trion.. are you going to just stick your head in the sand and ignore the fact that your little ban parades have effected random people for no...

    Started by Ubantheinnocent‎, 10-26-2014 05:09 PM
    • Replies: 1
    • Views: 464
    10-26-2014, 10:28 PM Go to last post
  17. Summer Clothes are BROKEN !

    I hope someone from the technical support team can assist with this issue. 1. I purchased the summer clothes directly from the Market Place. ...

    Started by HappyHunter‎, 10-07-2014 09:57 AM
    • Replies: 6
    • Views: 1,389
    10-26-2014, 10:24 PM Go to last post
  18. Broken Image Items

    Can we please get any news on the Image items that don't seem to work. I bought the "Gun-Show Tank" and cannot fuse it with anything. I bought the...

    Started by Brizz‎, 10-26-2014 10:19 PM
    • Replies: 0
    • Views: 480
    10-26-2014, 10:19 PM Go to last post
  19. Client crashes when accepting arena invite

    Is anyone else getting this issue? and if so anyone know how to fix it?

    Started by tylergg‎, 10-26-2014 09:46 PM
    • Replies: 0
    • Views: 376
    10-26-2014, 09:46 PM Go to last post
  20. Now game wont load ...very annoying

    So ..I'm having trouble with the game loading, I reinstalled for the 3rd time last night. Logged in and played for about 4 hrs, during which I lost...

    Started by Rynn1‎, 10-25-2014 09:15 AM
    • Replies: 4
    • Views: 806
    10-26-2014, 08:01 PM Go to last post

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