Forums: Game & Account Support

I spoke with live chat and have an open ticket that was submitted to the "restoration team" on 10/7/14. It is approaching three weeks and I have...

I have an annoying problem where I start Archeage, it loads through to the server select screen. I then select my server click connect, it loads up...

good evening. I have not used any programs and not used any illegal actions. I would like to know the reason for the ban. 3 days I am waiting for...

I payed $150 and have been around since alpha. Why am I IP banned. I am only able to log in over my mobile phone tethering because I am IP banned....

We can actually see the tradepacks on the bottom of the sea, but when we get close we are teleported to the nearest priestess.. Please return our...

I got this message when the game started loading. What do I do?

For no reason, and without any system or software changes, I woke up this morning, and when I tried to launch Archeage, nothing happened. I...

Sometimes when I start the game up, instead of opening, it will direct me to an archeage webpage, except it's in Korean. The only english word is...

So, I had/have 8 days left on patron (Cancelled auto renewal because I didn't know if I'd have enough money to pay for recurring) however,...

I don't know what to do, the game just freezes all the time i can't play for an hour without it freezing.

I was banned a few days ago and have sent in my appeal. Still no word back. Since then I have been trying to figure out on my own, what may have...

Hello, I'm there to post a suggestion: to block PVP for players who simply want to do their quest, or at least activate a protection after killed...

About the accounts banned. What's the time to solve the ticket sent? I have sent it yesterday and it have more than 24h that I have no answer from no...

I can load into the game, but i keep getting damn warps every 10 second... Each warp lasts 10 seconds too , its really pissing me off. It all...

I had to re-download archerage and reinstall it(again),but after installing and starting the game its froze and now its downloading the whole game...

My account was banned and i think that all know about it ;) I want to go to the live chat to solve this problem. For that i need patron status and i...

Does not go to server Nui. Write - the gods have disconnected you.

i got wave ban . if can t unban my id tell me . i see you all silent for what pls help ans for this thk very much Question Reference #...

Thank you for your answer, but I am still unsatisfied by the way things are being handled. I know it's probably not on your power to change any of...