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Forums: Game & Account Support

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  1. Sticky Thread Sticky: Purchase Assistance - Can't add payment method - "We are unable to complete your purchase" Error

    Greetings Adventurers! From time to time, players will run into an issue preventing them from adding a payment method, or completing a purchase....

    Started by Fasti‎, 01-17-2015 12:45 AM
    74 Pages
    1 2 3 ... 74
    • Replies: 732
    • Views: 111,354
    05-09-2018, 09:02 PM Go to last post
  2. Sticky Thread Sticky: Not Receiving A Glyph Authentication Code Email?

    Greetings Adventurers! There is currently an issue preventing some players from receiving Glyph authentication code emails. While we're working...

    Started by Fasti‎, 05-15-2015 01:28 AM
    24 Pages
    1 2 3 ... 24
    18 Archeage Team Post(s)
    • Replies: 238
    • Views: 41,040
    04-05-2018, 05:48 AM Go to last post
  3. Sticky Thread Sticky: Failed to Load Game Data error

    Previous version number - 372700 Current version number - 373911 If you've received this error, it means there was a data corruption during the...

    Started by Link‎, 09-08-2016 12:31 PM
    2 Archeage Team Post(s)
    • Replies: 2
    • Views: 8,498
    10-29-2016, 09:02 AM Go to last post
  4. Sticky Thread Sticky: Fixing Error 2025 Issues

    Hey everybody! One of the most common issues we see players having is the connection error #2025. I'm sure many of you are well aware of this...

    Started by ZamboniChaos‎, 03-18-2016 01:11 PM
    1 Archeage Team Post(s)
    • Replies: 0
    • Views: 4,902
    03-18-2016, 01:11 PM Go to last post
  5. Sticky Thread Sticky: Need Assistance? Contact our Support Team!

    Welcome to the ArcheAge Technical & Account Support section of the official ArcheAge forums! If you're actively experiencing an issue, please...

    Started by Scapes‎, 07-17-2014 08:31 AM
    • Replies: 0
    • Views: 23,896
    07-17-2014, 08:31 AM Go to last post
  1. Angry Banned on the forum for no reason!!! Really trion?!?!?

    I tried a few days ago to log on the forums and got this nice message: REALLY TRION?! FOR WHAT?! I only have one (1) post on the forum!...

    Started by Tiriel‎, 10-17-2014 02:35 AM
    • Replies: 0
    • Views: 424
    10-17-2014, 02:35 AM Go to last post
  2. Cannot buy one month!

    Hi, My paypal is ok, but i can't buy one month subscription today. It's a general bug or just me? Thx for answers

    Started by Bloo32‎, 10-17-2014 02:19 AM
    • Replies: 0
    • Views: 192
    10-17-2014, 02:19 AM Go to last post
  3. Exclamation Payed for 3 & 6 months!

    I didn't know that there were problems with Patron before I brought it, but I initially subscribed for 3 months of Patron and the payment was removed...

    Started by MysteriousLies‎, 10-17-2014 02:15 AM
    • Replies: 0
    • Views: 264
    10-17-2014, 02:15 AM Go to last post
  4. Thanks for the warning

    You have received a warning at The Official ArcheAge Forums. Reason: ------- Unproductive Behavior/Post Content YOU MISSED THE OTHER HALF...

    Started by hus‎, 10-17-2014 01:55 AM
    • Replies: 0
    • Views: 315
    10-17-2014, 01:55 AM Go to last post
  5. Exclamation Missing NPC and Player names

    The names above player's and NPC's heads are missing ever since I jumped a Portal. Any tips on how to fix this? Thanks in advance. Edit: Fixed

    Started by KyrenXD‎, 09-29-2014 07:52 PM
    • Replies: 4
    • Views: 855
    10-17-2014, 01:42 AM Go to last post
  6. Labor point loss after successfully reporting a bot.

    I don't mean the labor cost of reporting a bot, I mean when you get the PM saying that "The Bot has been destroyed, here is your Labor points back...

    Started by Olek‎, 10-17-2014 12:06 AM
    • Replies: 0
    • Views: 242
    10-17-2014, 12:06 AM Go to last post
  7. Banned for no reason. No respond from support.

    Hi, I have been banned for nor reason... After I killed a monster I had a crash on the game with mini note. When I tried to log in, it was like check...

    Started by Nathiel‎, 10-16-2014 10:21 PM
    • Replies: 0
    • Views: 306
    10-16-2014, 10:21 PM Go to last post
  8. Cannot even finish creating a character before the game crashes my computer.

    I am aware this was and still is a common problem since the game exited its 'beta'. The game will run as smooth as butter on its highest settings...

    Started by Duplo‎, 10-06-2014 06:26 AM
    • Replies: 6
    • Views: 1,146
    10-16-2014, 10:19 PM Go to last post
  9. How many people does it take to action a support ticket?

    Divide by 0 error. No support staff can be found.

    Started by hus‎, 10-16-2014 09:18 PM
    • Replies: 2
    • Views: 314
    10-16-2014, 10:15 PM Go to last post
  10. not received all the items .......

    I bought pachetu Archeum and I received all the items that are listed on the forum .... Pretty please check my account and send me what you promise...

    Started by Gogo‎, 10-14-2014 09:57 PM
    • Replies: 2
    • Views: 274
    10-16-2014, 10:11 PM Go to last post
  11. Developer can simulate naval warfare. Publisher can't help someone logon to their account

    Time to let them go xlgames. I'll publish the game over here if you want. Ill hire my cat to help with the support tickets and retain 50% more...

    Started by hus‎, 10-16-2014 09:21 PM
    2 Pages
    1 2
    • Replies: 10
    • Views: 1,109
    10-16-2014, 10:00 PM Go to last post
  12. Its 2014 and trion only offer live chat for one timezone. Derpy mcderpington from derpyville

    Are you really that strapped for cash? Outsource it to india in exchange for some chopped produce or something.

    Started by hus‎, 10-16-2014 09:41 PM
    • Replies: 0
    • Views: 241
    10-16-2014, 09:41 PM Go to last post
  13. Cockballsdick****♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥

    Blatant crudeness to draw attention to a lack of any assistance.

    Started by hus‎, 10-16-2014 09:30 PM
    • Replies: 0
    • Views: 308
    10-16-2014, 09:30 PM Go to last post
  14. What rhymes with 'im a ♥♥♥♥ publisher and can't support a major game with thousands of players'?

    I don't know either but i would love to hear suggestions.

    Started by hus‎, 10-16-2014 09:28 PM
    • Replies: 0
    • Views: 192
    10-16-2014, 09:28 PM Go to last post
  15. I can keep spamming all day. I have faith that nobody will actually look at this.

    Publish game. People need help. Help the people that need help. This is really complicated. Do you need a hand?

    Started by hus‎, 10-16-2014 09:17 PM
    • Replies: 0
    • Views: 235
    10-16-2014, 09:17 PM Go to last post
  16. Hire some f_ucking staff to support the game you publish

    How is it possible for someone to make so many poor decisions? Someone needs to make a documentary to study the brain activity of who is responsible....

    Started by hus‎, 10-16-2014 09:15 PM
    • Replies: 0
    • Views: 233
    10-16-2014, 09:15 PM Go to last post
  17. Spamming because your company is incompetent

    Help people who need help. Why do i have to resort to this?

    Started by hus‎, 10-16-2014 09:13 PM
    • Replies: 0
    • Views: 179
    10-16-2014, 09:13 PM Go to last post
  18. Is trion going broke?

    Do you have any staff? Where the ♥♥♥♥ are they?

    Started by hus‎, 10-16-2014 09:06 PM
    • Replies: 0
    • Views: 345
    10-16-2014, 09:06 PM Go to last post
  19. Knock knock? Who's there? Nobody. Because support personnel don't exist.

    Sort your ♥♥♥♥ out

    Started by hus‎, 10-16-2014 09:03 PM
    • Replies: 0
    • Views: 196
    10-16-2014, 09:03 PM Go to last post
  20. Spamming until you useless ****s act like a professional organisation

    Help the people who are giving you money. It's not rocket surgery.

    Started by hus‎, 10-16-2014 09:02 PM
    • Replies: 0
    • Views: 137
    10-16-2014, 09:02 PM Go to last post

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