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Forums: Game & Account Support

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  1. Sticky Thread Sticky: Purchase Assistance - Can't add payment method - "We are unable to complete your purchase" Error

    Greetings Adventurers! From time to time, players will run into an issue preventing them from adding a payment method, or completing a purchase....

    Started by Fasti‎, 01-17-2015 12:45 AM
    68 Pages
    1 2 3 ... 68
    • Replies: 673
    • Views: 86,255
    10-08-2017, 06:24 AM Go to last post
  2. Sticky Thread Sticky: Not Receiving A Glyph Authentication Code Email?

    Greetings Adventurers! There is currently an issue preventing some players from receiving Glyph authentication code emails. While we're working...

    Started by Fasti‎, 05-15-2015 01:28 AM
    24 Pages
    1 2 3 ... 24
    18 Archeage Team Post(s)
    • Replies: 233
    • Views: 33,076
    06-09-2017, 12:16 PM Go to last post
  3. Sticky Thread Sticky: Blue Salt Brotherhood Questline Changes

    Adventurers and future farmers, As you have probably noticed since Dread Prophecies launched, the questline involving the Blue Salt Brotherhood...

    Started by Scapes‎, 05-12-2015 06:21 PM
    2 Pages
    1 2
    2 Archeage Team Post(s)
    • Replies: 19
    • Views: 38,195
    03-21-2017, 01:21 AM Go to last post
  4. Sticky Thread Sticky: Failed to Load Game Data error

    Previous version number - 350873 Current version number - 351593 If you've received this error, it means there was a data corruption during the...

    Started by Link‎, 09-08-2016 12:31 PM
    2 Archeage Team Post(s)
    • Replies: 2
    • Views: 5,903
    10-29-2016, 09:02 AM Go to last post
  5. Sticky Thread Sticky: Fixing Error 2025 Issues

    Hey everybody! One of the most common issues we see players having is the connection error #2025. I'm sure many of you are well aware of this...

    Started by ZamboniChaos‎, 03-18-2016 01:11 PM
    1 Archeage Team Post(s)
    • Replies: 0
    • Views: 3,813
    03-18-2016, 01:11 PM Go to last post
  6. Sticky Thread Sticky: Need Assistance? Contact our Support Team!

    Welcome to the ArcheAge Technical & Account Support section of the official ArcheAge forums! If you're actively experiencing an issue, please...

    Started by Scapes‎, 07-17-2014 08:31 AM
    • Replies: 0
    • Views: 22,762
    07-17-2014, 08:31 AM Go to last post
  1. Archeage Hackshield/Splash Screen Cash Fix [Windows Security Essentials Conflict]

    Hey all. I was recently experiencing some issues launching Archeage, Hackshield would run, occasionally the game's splash screen would pop up then...

    Started by Kath‎, 10-11-2014 02:39 PM
    • Replies: 0
    • Views: 1,283
    10-11-2014, 02:39 PM Go to last post
  2. Angry No response to support ticket, no live chat anymore, why am I a founder?

    So, my phone was hosed and I lost access to the Glyph Authenticator. I have been trying to reach customer support for days but have yet to get a...

    Started by Korlod‎, 10-11-2014 02:11 PM
    • Replies: 0
    • Views: 503
    10-11-2014, 02:11 PM Go to last post
  3. Live support

    Has it been taken down?

    Started by Anthracite‎, 10-11-2014 02:00 PM
    • Replies: 0
    • Views: 236
    10-11-2014, 02:00 PM Go to last post
  4. Banned since 3 oct

    pls unbanned my account Question Reference # 141011-002234 Date Created: 10/11/2014 12:10 PM Date Last Updated: 10/11/2014 12:10 PM Status:...

    Started by Ciu‎, 10-11-2014 01:37 PM
    • Replies: 0
    • Views: 376
    10-11-2014, 01:37 PM Go to last post
  5. Tahyang down again??

    This is getting ridiculous, this is the 3rd time in the matter of 24hours. Every damn time I am trying to get my trade runs done. Then hour+ later...

    Started by zuerg‎, 10-11-2014 08:57 AM
    3 Pages
    1 2 3
    • Replies: 28
    • Views: 2,662
    10-11-2014, 01:24 PM Go to last post
  6. please help

    i was playing my character claudius on naima server at around 3:40 eastern when i noticed someone made a character called okaygoodscom .i have...

    Started by Wizera‎, 10-11-2014 01:02 PM
    • Replies: 0
    • Views: 322
    10-11-2014, 01:02 PM Go to last post
  7. Glyph is this a joke?

    Yesterday i went trough 4hours painful downloading time. In the end after the hole game was downloaded it did some compretion or i dunno. Well now...

    Started by Zero893‎, 10-01-2014 11:18 AM
    • Replies: 2
    • Views: 496
    10-11-2014, 12:51 PM Go to last post
  8. Exclamation Banned

    Admittedly, I was (really)drunk last night according to the channel full of people on teamspeak. I spent $65 dollars on the game and then got angry...

    Started by Giraffes‎, 10-11-2014 11:14 AM
    2 Pages
    1 2
    • Replies: 15
    • Views: 2,332
    10-11-2014, 12:45 PM Go to last post
  9. Tahyang Down Time

    Dear Glyph, My name is Jaden. I would like to say that I truly understand that getting "D-dossed" may be a pain in...

    Started by Subzero‎, 10-11-2014 12:31 PM
    • Replies: 2
    • Views: 420
    10-11-2014, 12:40 PM Go to last post
  10. ArcheAge folder storing huge amounts of data while playing (causing crashing)

    While I was playing ArcheAge CBE2, the game suddenly crashed while I was in Mirage Island looking at gliders. I had been playing for a good hour and...

    Started by JUNO‎, 07-30-2014 01:13 PM
    • Replies: 2
    • Views: 725
    10-11-2014, 11:43 AM Go to last post
  11. Game crashes upon entering arena

    Alot of people who end up with the same que as me are all experiencing the same thing, also guild members are reporting this happening aswell, que...

    Started by Grimlore‎, 10-11-2014 11:36 AM
    • Replies: 0
    • Views: 467
    10-11-2014, 11:36 AM Go to last post
  12. Nvidia Geforce GTX 550 TI

    AMD Phenoom II X6 1045T Processor 8gb Usable Ram 344.11 Drivers 1920x1080, 60hz Windows 7 Home premium I am having lag spikes like the video...

    Started by Sevyre‎, 10-11-2014 02:36 AM
    1 Archeage Team Post(s)
    • Replies: 4
    • Views: 1,783
    10-11-2014, 11:32 AM Go to last post
  13. Question DC every time I try to get to character select.

    The routine: Open glyph, press play, wait for the background thing to load up the client (which since this has started, it takes about 2 minutes to...

    Started by Tripnote‎, 10-11-2014 09:51 AM
    • Replies: 3
    • Views: 514
    10-11-2014, 11:26 AM Go to last post
  14. Kyrios server large group of bots

    There is a large group of bots sitting in one place on Kyrios killing a quest mob over and over. they are killing Askara the Mist Cat in the...

    Started by Mechakingzilla‎, 10-11-2014 11:17 AM
    • Replies: 0
    • Views: 241
    10-11-2014, 11:17 AM Go to last post
  15. banned for no reason

    please unban my account #141007-001229 server: dahuta ign: zawen

    Started by zAwen‎, 10-11-2014 09:00 AM
    • Replies: 4
    • Views: 396
    10-11-2014, 11:06 AM Go to last post
  16. Tahyang Maintenance

    Tahyang listed as under maintenance on server select screen but no info in the server status forum. What going on Trion?

    Started by Icefield‎, 10-10-2014 06:28 AM
    4 Pages
    1 2 3 ... 4
    1 Archeage Team Post(s)
    • Replies: 37
    • Views: 4,822
    10-11-2014, 10:57 AM Go to last post
  17. Exclamation Huge Lags Issues

    Hi guys and girls, anybody else has huge lags ingame? When I got the chance to jump in the game (tried it now different times a day) I got huge...

    Started by The Ecoseht‎, 09-21-2014 06:40 AM
    2 Pages
    1 2
    • Replies: 13
    • Views: 1,449
    10-11-2014, 10:54 AM Go to last post
  18. Question Options settings always wrong upon startup

    Every time I start the game, my options settings are... 1366 x 768 = I've never set it to this resolution. It just keeps saving it as that. 80%...

    Started by Redfeather1975‎, 10-11-2014 10:49 AM
    • Replies: 0
    • Views: 271
    10-11-2014, 10:49 AM Go to last post
  19. Client showing in Korean not English

    For some reason my game froze up last night and when I logged back in the Client is showing all the language in Korean and not English... The UI also...

    Started by Wik3d‎, 08-25-2014 11:34 AM
    • Replies: 5
    • Views: 1,386
    10-11-2014, 10:47 AM Go to last post
  20. Unhappy I'm tired of making tickets :(

    Question Reference # 141003-002446 Date Created: 10/03/2014 03:17 AM Date Last Updated: 10/03/2014 03:17 AM Status: Unresolved Question...

    Started by Ciu‎, 10-11-2014 10:47 AM
    • Replies: 0
    • Views: 246
    10-11-2014, 10:47 AM Go to last post

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