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Forums: Game & Account Support

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  1. Sticky Thread Sticky: Purchase Assistance - Can't add payment method - "We are unable to complete your purchase" Error

    Greetings Adventurers! From time to time, players will run into an issue preventing them from adding a payment method, or completing a purchase....

    Started by Fasti‎, 01-17-2015 12:45 AM
    66 Pages
    1 2 3 ... 66
    • Replies: 655
    • Views: 63,166
    04-24-2017, 11:16 PM Go to last post
  2. Sticky Thread Sticky: Not Receiving A Glyph Authentication Code Email?

    Greetings Adventurers! There is currently an issue preventing some players from receiving Glyph authentication code emails. While we're working...

    Started by Fasti‎, 05-15-2015 01:28 AM
    24 Pages
    1 2 3 ... 24
    18 Archeage Team Post(s)
    • Replies: 231
    • Views: 24,967
    03-25-2017, 07:50 PM Go to last post
  3. Sticky Thread Sticky: Blue Salt Brotherhood Questline Changes

    Adventurers and future farmers, As you have probably noticed since Dread Prophecies launched, the questline involving the Blue Salt Brotherhood...

    Started by Scapes‎, 05-12-2015 06:21 PM
    2 Pages
    1 2
    2 Archeage Team Post(s)
    • Replies: 19
    • Views: 32,201
    03-21-2017, 01:21 AM Go to last post
  4. Sticky Thread Sticky: Failed to Load Game Data error

    Previous version number - 336253 Current version number - 336598 If you've received this error, it means there was a data corruption during the...

    Started by Link‎, 09-08-2016 12:31 PM
    2 Archeage Team Post(s)
    • Replies: 2
    • Views: 3,912
    10-29-2016, 09:02 AM Go to last post
  5. Sticky Thread Sticky: Fixing Error 2025 Issues

    Hey everybody! One of the most common issues we see players having is the connection error #2025. I'm sure many of you are well aware of this...

    Started by ZamboniChaos‎, 03-18-2016 01:11 PM
    1 Archeage Team Post(s)
    • Replies: 0
    • Views: 2,679
    03-18-2016, 01:11 PM Go to last post
  6. Sticky Thread Sticky: Need Assistance? Contact our Support Team!

    Welcome to the ArcheAge Technical & Account Support section of the official ArcheAge forums! If you're actively experiencing an issue, please...

    Started by Scapes‎, 07-17-2014 08:31 AM
    • Replies: 0
    • Views: 21,597
    07-17-2014, 08:31 AM Go to last post
  1. F2P? These guys are idiots

    Lack of customer service because it's F2P. I bought a founders pack I am a patron and I don't even get live chat. First product and last from these...

    Started by seewhathappens‎, 10-06-2014 08:40 PM
    • Replies: 0
    • Views: 268
    10-06-2014, 08:40 PM Go to last post
  2. Help, my character has a ♥♥♥♥♥!

    It's really quite offensive, why would you do this Trion? Why put ♥♥♥♥♥ on males characters? No one wants to see this, not men, not women, not...

    Started by Mkilbride‎, 10-06-2014 08:26 PM
    • Replies: 0
    • Views: 302
    10-06-2014, 08:26 PM Go to last post
  3. Logitech G13 Not Working - Even After Changing to Admin

    Title says it all. My Logitech G13 is working perfectly for my other games (GW2 and FFXIV), but it doesn't seem to be working at all with ArcheAge. ...

    Started by carefulsally‎, 09-07-2014 04:32 PM
    • Replies: 3
    • Views: 1,378
    10-06-2014, 07:59 PM Go to last post
  4. Locked out of my account - no help

    So been locked out of my account, still waiting on help. Main cause was all of the sudden, my home computer is now a new location and I no longer...

    Started by Drakone‎, 10-04-2014 10:24 AM
    • Replies: 4
    • Views: 415
    10-06-2014, 07:31 PM Go to last post
  5. I Give up! Credit card chargeback incoming

    Dear GM's, If you read my post, please forward my ticket for a refund. I PAID for patron status 2.5 weeks ago, I have yet to receive my patron...

    Started by Lorou‎, 09-30-2014 09:14 AM
    • Replies: 3
    • Views: 471
    10-06-2014, 07:17 PM Go to last post
  6. Locked out from my account because of the autheticator

    Hello I am locked from my account i no longer have access to my phone i am unable too open a live chat because it ask for the authentication code...

    Started by Alael‎, 10-06-2014 01:00 PM
    • Replies: 6
    • Views: 406
    10-06-2014, 06:57 PM Go to last post
  7. Error 2025, any solution?

    Hey there! My husband and I get Error 2025, and have re-installed Glyph & used the troubleshooting page. He has paid for patron and we cannot even...

    Started by Kattycake‎, 10-06-2014 06:21 PM
    • Replies: 0
    • Views: 223
    10-06-2014, 06:21 PM Go to last post
  8. Hotbar issues please help.

    I was fishing fine this morning no problem. Go and help guild with Hasla, head back to fishing spot, cannot see my fishing shortcuts, or my glider...

    Started by Bilboswaggis‎, 10-06-2014 05:25 PM
    • Replies: 1
    • Views: 260
    10-06-2014, 06:15 PM Go to last post
  9. I should not run better?

    my config: Intel Core i5 650 3.2GHz 4GB de ram GTX 660 2GB GDDR5 192bit no matter which graphic I put the game is always slow

    Started by Desarm‎, 10-06-2014 05:19 PM
    • Replies: 0
    • Views: 236
    10-06-2014, 05:19 PM Go to last post
  10. ArcheAge freezing that transforms into entire PC lockdown.

    Hey everyone, New to ArcheAge. Love it. Can't get enough of it. Elvish Paladin here working my way up the ladder. I'm running on a beautiful...

    Started by Kano‎, 10-06-2014 04:52 PM
    • Replies: 0
    • Views: 345
    10-06-2014, 04:52 PM Go to last post
  11. Gold Spamming my In game mail... how do I stop this!

    I've been getting spam mails from bots in my in game mail. How do I stop this from happening? I can't find any way to block, mute or report them. It...

    Started by Nalani‎, 10-06-2014 04:22 PM
    • Replies: 1
    • Views: 274
    10-06-2014, 04:40 PM Go to last post
  12. Wink Farms re bugged?

    Hi!! Yesterday I quit my house from Windscour Savannah and my surprise for today. My farm dissapear. I paid taxes. Dont know why disapear. I...

    Started by Faluya‎, 10-06-2014 04:32 PM
    • Replies: 0
    • Views: 249
    10-06-2014, 04:32 PM Go to last post
  13. Dahuta-EU Maintenance or Not?

    We had a green server text message (across screen and chat) just over an hour ago that Dahuta-EU server would go down at 01:00 CEST server time...

    Started by Moonraker‎, 10-06-2014 04:26 PM
    • Replies: 0
    • Views: 229
    10-06-2014, 04:26 PM Go to last post
  14. Error 2025 when connecting through router

    Again. It's fine when connected directly through my modem.

    Started by tacostacostacos‎, 10-06-2014 02:48 PM
    • Replies: 1
    • Views: 392
    10-06-2014, 04:19 PM Go to last post
  15. Unable to Launch? Fix???

    I started playing Archeage yesterday for the first time.. After about 2 hours of install, I launched the game, connected to a server, and played for...

    Started by Zackety93‎, 10-05-2014 12:50 PM
    • Replies: 4
    • Views: 754
    10-06-2014, 04:16 PM Go to last post
  16. Question CPU 70% utilized, GPU 20% utilized. WTF?

    So, this might be a new one. In game, my cpu blows up to 80% utilized, yet my Graphics card is between 20-25% utilized. Why would a game made...

    Started by TheBalance‎, 10-04-2014 05:56 PM
    • Replies: 9
    • Views: 1,036
    10-06-2014, 03:44 PM Go to last post
  17. Angry Error #5007

    ok just saw this game and really hyped up to play but each time I try to install this GLYPH thing I keep getting ERROR#5007. I did everything they...

    Started by CloneofMimics‎, 10-05-2014 08:24 PM
    • Replies: 2
    • Views: 466
    10-06-2014, 03:15 PM Go to last post
  18. Lightbulb Suspended/Banned for Unknown Reason

    120 Hours Passed and Patron My account has been suspended/banned for unknown reason. As far as i know i never do anything that harms the server...

    Started by Yuzio‎, 10-05-2014 07:20 PM
    • Replies: 3
    • Views: 361
    10-06-2014, 03:09 PM Go to last post
  19. Question How Do I Completely Uninstall Hackshield?

    Perhaps posting this in General was the wrong plan *grins* Trying again here! I'm not looking to ditch the game at this point (at the very least...

    Started by Issaela‎, 10-06-2014 02:52 PM
    • Replies: 0
    • Views: 774
    10-06-2014, 02:52 PM Go to last post
  20. ArcheAge is rebooting my computer when exited

    Hi all. So to begin with this little rant, I want to start off that my computer is not being shut down due to performance related issues. What...

    Started by Dezarae‎, 10-06-2014 02:22 PM
    • Replies: 0
    • Views: 293
    10-06-2014, 02:22 PM Go to last post

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