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Forums: Game & Account Support

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  1. Sticky Thread Sticky: Not Receiving A Glyph Authentication Code Email?

    Greetings Adventurers! There is currently an issue preventing some players from receiving Glyph authentication code emails. While we're working...

    Started by Fasti‎, 05-15-2015 01:28 AM
    24 Pages
    1 2 3 ... 24
    18 Archeage Team Post(s)
    • Replies: 233
    • Views: 28,045
    06-09-2017, 12:16 PM Go to last post
  2. Sticky Thread Sticky: Purchase Assistance - Can't add payment method - "We are unable to complete your purchase" Error

    Greetings Adventurers! From time to time, players will run into an issue preventing them from adding a payment method, or completing a purchase....

    Started by Fasti‎, 01-17-2015 12:45 AM
    67 Pages
    1 2 3 ... 67
    • Replies: 662
    • Views: 71,156
    06-03-2017, 11:05 AM Go to last post
  3. Sticky Thread Sticky: Blue Salt Brotherhood Questline Changes

    Adventurers and future farmers, As you have probably noticed since Dread Prophecies launched, the questline involving the Blue Salt Brotherhood...

    Started by Scapes‎, 05-12-2015 06:21 PM
    2 Pages
    1 2
    2 Archeage Team Post(s)
    • Replies: 19
    • Views: 34,451
    03-21-2017, 01:21 AM Go to last post
  4. Sticky Thread Sticky: Failed to Load Game Data error

    Previous version number - 336253 Current version number - 336598 If you've received this error, it means there was a data corruption during the...

    Started by Link‎, 09-08-2016 12:31 PM
    2 Archeage Team Post(s)
    • Replies: 2
    • Views: 4,576
    10-29-2016, 09:02 AM Go to last post
  5. Sticky Thread Sticky: Fixing Error 2025 Issues

    Hey everybody! One of the most common issues we see players having is the connection error #2025. I'm sure many of you are well aware of this...

    Started by ZamboniChaos‎, 03-18-2016 01:11 PM
    1 Archeage Team Post(s)
    • Replies: 0
    • Views: 3,032
    03-18-2016, 01:11 PM Go to last post
  6. Sticky Thread Sticky: Need Assistance? Contact our Support Team!

    Welcome to the ArcheAge Technical & Account Support section of the official ArcheAge forums! If you're actively experiencing an issue, please...

    Started by Scapes‎, 07-17-2014 08:31 AM
    • Replies: 0
    • Views: 21,963
    07-17-2014, 08:31 AM Go to last post
  1. Do you know what I love? (QUEUE ISSUE)

    Waiting three ♥♥♥♥ing times in queue and every single time saying "You've been disconnected", being booted out and only to get back to the back of...

    Started by Mattlore‎, 10-08-2014 07:04 PM
    • Replies: 0
    • Views: 221
    10-08-2014, 07:04 PM Go to last post
  2. Is this crest bannable?

    So i decided to make an alternate crest design for my guild since the main one was a bit too boring for me, yet some people are scared to use it...

    Started by blubzy‎, 10-07-2014 09:02 AM
    • Replies: 3
    • Views: 705
    10-08-2014, 07:02 PM Go to last post
  3. Game crashes after hackshield loads

    Hello, first post here. I heard about this game a few days ago and decided to try it out. The client runs fine, all the patches are downloaded and...

    Started by Steve22‎, 10-07-2014 01:55 PM
    • Replies: 3
    • Views: 1,518
    10-08-2014, 06:58 PM Go to last post
  4. Angry Extremely disappointed in Trion. * WRONGLY BANNED *

    I am an avid ArcheAge player and seeing this message makes me extremely frustrated. I have spent literally over $400 in purchase from Glyph and after...

    Started by Retribution‎, 10-07-2014 09:54 PM
    2 Pages
    1 2
    • Replies: 12
    • Views: 1,987
    10-08-2014, 06:55 PM Go to last post
  5. So I'm Calling Trion

    So I have a number for trion and when you call it's a robot(obviously) however one of the options is to press 0 to talk to an operator. I personally...

    Started by BananaHole‎, 10-08-2014 06:44 PM
    • Replies: 0
    • Views: 229
    10-08-2014, 06:44 PM Go to last post
  6. Can't get in correct resolution

    I know this has to be an easy fix, but I can not find a fix for it, I want to get the game into 1080 resolution, except mine is maxing out at...

    Started by Armoredpoptart‎, 10-08-2014 06:26 PM
    • Replies: 0
    • Views: 312
    10-08-2014, 06:26 PM Go to last post
  7. Angry that ♥♥♥♥ error 1004.... _!_

    what about error 1004 .... when the trion will take forward and solve this ♥♥♥♥? add a useful tool to repair launcher ?! paid my patron status and...

    Started by LeoLeoRJ‎, 10-08-2014 05:41 PM
    • Replies: 1
    • Views: 335
    10-08-2014, 06:02 PM Go to last post
  8. Angry Technical support is always in waiting

    Technical support is always in waiting иии Your question has been received. We will respond to your question within 96-120 hours. Time in the past...

    Started by Big nose‎, 10-08-2014 05:43 PM
    • Replies: 1
    • Views: 213
    10-08-2014, 05:47 PM Go to last post
  9. I have patron status but cant access live chat

    I have patron status but the game is not starting and fails to launch with no error code. I have tried every option I have seen in the forums. I feel...

    Started by Uncontestable‎, 10-08-2014 05:32 PM
    • Replies: 0
    • Views: 175
    10-08-2014, 05:32 PM Go to last post
  10. Oh My

    This game is going down quicker than Vanguard! Anyone else having any issue with the game not loading at all? Every time I load from Glyph.....

    Started by Jay2010‎, 10-08-2014 04:07 PM
    • Replies: 1
    • Views: 251
    10-08-2014, 05:23 PM Go to last post
  11. Are you using the Obama Care website or just Obama Care Techs?

    Paid my money, downloaded 3 times, cant get it to play.....wont download again, used 30 gigs on my hotspot....thanks for absolutely nothing etcooms!

    Started by Zuggulbuk‎, 10-08-2014 05:21 PM
    • Replies: 1
    • Views: 200
    10-08-2014, 05:22 PM Go to last post
  12. [GM Carbyl] Stupid or what??

    I send an email on your support that you ban my account and you answer me that you check my banned character and you found nothing missing??Im banned...

    Started by bannedPikachukaki‎, 10-08-2014 05:15 PM
    • Replies: 0
    • Views: 238
    10-08-2014, 05:15 PM Go to last post
  13. Game crashes only on specific character

    So i'm having what seems to be an interesting issue. Earlier the game crashed as I was running around Hasla on my main character. No error or...

    Started by Rashiki‎, 09-22-2014 12:06 AM
    2 Pages
    1 2
    • Replies: 10
    • Views: 2,015
    10-08-2014, 04:28 PM Go to last post
  14. In-game Mail Spam

    Please address.

    Started by lynnmass‎, 10-08-2014 04:23 PM
    • Replies: 0
    • Views: 193
    10-08-2014, 04:23 PM Go to last post
  15. ComBuffer error

    TIRED OF THIS FCKING ERROR, everytime at arena 5x5 this happens,m its 50/50 chance not to crash,a nd worse is you CANNOT go back to the fkcing arena...

    Started by NunoPitbull‎, 10-08-2014 04:22 PM
    • Replies: 0
    • Views: 297
    10-08-2014, 04:22 PM Go to last post
  16. Purchased Failed in Marketplace

    I bought items in marketplace and I got nothing. Moreover, my credits are used !!! I sent a ticket in support already.

    Started by EveningPrimrose‎, 10-02-2014 10:58 PM
    • Replies: 1
    • Views: 251
    10-08-2014, 03:54 PM Go to last post
  17. My ticket unanswered in in the past 7 days.

    Trion, do you answer anything anymore. I've also noticed that the dev tracker has slowed down. So many problems going around unanswered.

    Started by Drexl‎, 10-07-2014 10:30 PM
    • Replies: 1
    • Views: 255
    10-08-2014, 03:50 PM Go to last post
  18. Exclamation Graphics Glitching Baddd

    I've been playing ArcheAge since Beta 2..and have never had any problems, can run on high-ultra. But earlier today it starts glitching out like the...

    Started by Babybirdie09‎, 10-08-2014 03:34 PM
    • Replies: 0
    • Views: 312
    10-08-2014, 03:34 PM Go to last post
  19. Glyph Authentikator

    hi, i have a bad problem.. i have a phone authenticator, but i cant log in to my account.. bad tokens allways! cant delete the auth. cant use the...

    Started by Paahrian‎, 10-06-2014 08:09 AM
    2 Pages
    1 2
    • Replies: 11
    • Views: 830
    10-08-2014, 03:13 PM Go to last post
  20. Error 2025/2016

    What. The. ♥♥♥♥. Treeno. Say something. Anything. Tell me/us to go ♥♥♥♥ off and die. That would be no worse than what you're presently doing.

    Started by tacostacostacos‎, 10-08-2014 02:43 PM
    • Replies: 0
    • Views: 294
    10-08-2014, 02:43 PM Go to last post

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