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Forums: Game & Account Support

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  1. Sticky Thread Sticky: Purchase Assistance - Can't add payment method - "We are unable to complete your purchase" Error

    Greetings Adventurers! From time to time, players will run into an issue preventing them from adding a payment method, or completing a purchase....

    Started by Fasti‎, 01-17-2015 12:45 AM
    76 Pages
    1 2 3 ... 76
    • Replies: 751
    • Views: 123,627
    Yesterday, 09:35 PM Go to last post
  2. Sticky Thread Sticky: Not Receiving A Glyph Authentication Code Email?

    Greetings Adventurers! There is currently an issue preventing some players from receiving Glyph authentication code emails. While we're working...

    Started by Fasti‎, 05-15-2015 01:28 AM
    25 Pages
    1 2 3 ... 25
    18 Archeage Team Post(s)
    • Replies: 246
    • Views: 46,576
    01-11-2019, 06:38 PM Go to last post
  3. Sticky Thread Sticky: Failed to Load Game Data error

    Previous version number - 391863 Current version number - 392755 If you've received this error, it means there was a data corruption during the...

    Started by Link‎, 09-08-2016 12:31 PM
    2 Archeage Team Post(s)
    • Replies: 2
    • Views: 10,355
    10-29-2016, 09:02 AM Go to last post
  4. Sticky Thread Sticky: Fixing Error 2025 Issues

    Hey everybody! One of the most common issues we see players having is the connection error #2025. I'm sure many of you are well aware of this...

    Started by ZamboniChaos‎, 03-18-2016 01:11 PM
    1 Archeage Team Post(s)
    • Replies: 0
    • Views: 5,828
    03-18-2016, 01:11 PM Go to last post
  5. Sticky Thread Sticky: Need Assistance? Contact our Support Team!

    Welcome to the ArcheAge Technical & Account Support section of the official ArcheAge forums! If you're actively experiencing an issue, please...

    Started by Scapes‎, 07-17-2014 08:31 AM
    • Replies: 0
    • Views: 24,858
    07-17-2014, 08:31 AM Go to last post
  1. Thumbs up Game restarted my computer

    This has never happened before in any game i've ever played. While i was playing archeage i randomly get kicked out of the game and then my computer...

    Started by iamghost111‎, 09-18-2014 10:00 AM
    2 Pages
    1 2
    • Replies: 13
    • Views: 3,825
    10-20-2014, 04:49 PM Go to last post
  2. Guess it is my time then

    I guess it is time for me to call it quits on Archeage. I can't reapply my patron status, nothing works. I just get errors all over the place. ...

    Started by Guthix‎, 10-20-2014 04:36 PM
    • Replies: 0
    • Views: 266
    10-20-2014, 04:36 PM Go to last post
  3. Lost Patron Status and No info on why WEB SITE SAYS NOTHING!!!!!!!!!!!!!!!!!!

    With the new Patch I lost my patron status. I have followed all of the links on the website and can not find any info in if it actually expired or if...

    Started by EchoAlpha‎, 10-20-2014 04:17 PM
    • Replies: 1
    • Views: 252
    10-20-2014, 04:35 PM Go to last post
  4. What happened to the Extended Patron?

    So according to the in-game timer I was supposed to lose patron on Nov. 17th. I'm sorry I can't remember where or when but I know I read that due to...

    Started by Ghecko‎, 10-20-2014 02:02 PM
    • Replies: 6
    • Views: 858
    10-20-2014, 04:31 PM Go to last post
  5. My Patron Status is gone!!!

    My Patron Status is gone!!! I bought the package archerum and now the site appears missing 60 days to finish the patron, but in the game I'm as...

    Started by Nec‎, 10-20-2014 04:20 PM
    • Replies: 0
    • Views: 315
    10-20-2014, 04:20 PM Go to last post
  6. Crashes at splash screen.

    Crash at splash screen after first two words light up yesterday, wiped comp clean, re-install windows/archeage. Worked fine this morning, back to...

    Started by inTHepipeC‎, 10-20-2014 04:13 PM
    • Replies: 0
    • Views: 435
    10-20-2014, 04:13 PM Go to last post
  7. I m sorry but...

    I m sorry but, does anyone have a good experience with submitting a support ticket to Trion? So far all I see and hear are people who are either left...

    Started by Charaaz‎, 10-20-2014 02:56 PM
    • Replies: 3
    • Views: 508
    10-20-2014, 03:51 PM Go to last post
  8. Restarting computer itself

    Hello, Well, I got my gtx 970 week ago. Its just restarting the computer, computer like freezes and then it will restarting the computer with...

    Started by ElectronGuyzz‎, 10-20-2014 03:24 PM
    • Replies: 0
    • Views: 429
    10-20-2014, 03:24 PM Go to last post
  9. Patron

    My patron was deaktivated, but i have month more plz help have write ticket but no answer plz check that Fragereferenznummer:141019-002803...

    Started by killerjoe‎, 10-20-2014 02:05 PM
    • Replies: 1
    • Views: 426
    10-20-2014, 03:17 PM Go to last post
  10. New Threads never get approved. (gm please)

    Hello. 2 days ago i wanted to make a guild advertisement thread following by the rules, and yet i have not seen the post getting approved I...

    Started by Lokerian‎, 10-20-2014 03:09 PM
    • Replies: 0
    • Views: 248
    10-20-2014, 03:09 PM Go to last post
  11. Incorrect Patron paid time + Unable to use support pages, live chat, submit ticket, etc

    Hello, I'm having an issue with my patron status only being paid till Nov 16th, while I am a Trailblazer and should at least be covered until...

    Started by Aniabas‎, 10-17-2014 10:19 AM
    • Replies: 3
    • Views: 282
    10-20-2014, 03:02 PM Go to last post
  12. Crashing after upgrade to patron ?

    Hi, I just started paying for a subscription and suddenly I cant play the game. It just crashes to deskrop within minutes without any warning or...

    Started by woodie‎, 10-20-2014 03:00 PM
    • Replies: 0
    • Views: 176
    10-20-2014, 03:00 PM Go to last post
  13. gamekick after accepting gladiator arena entry

    Hey me and my friends are constantly getting kicked out of the game whenever we enter Gladiator arena, we don't even get to the loading screen, just...

    Started by Esuni‎, 10-20-2014 02:47 PM
    • Replies: 0
    • Views: 262
    10-20-2014, 02:47 PM Go to last post
  14. Month removed from patron, I still have patron but cannot talk to live support

    UPDATE: All issues resolved :) Ty trion.

    Started by blackerjack‎, 10-20-2014 02:24 PM
    • Replies: 1
    • Views: 258
    10-20-2014, 02:44 PM Go to last post
  15. Patron duration reduced

    As the game was launching, I purchased one month's subscription. Along with the other patrons, I received a month of free patron for the launch...

    Started by Ibrins‎, 10-17-2014 02:19 PM
    5 Pages
    1 2 3 ... 5
    • Replies: 40
    • Views: 4,168
    10-20-2014, 02:43 PM Go to last post
  16. Exclamation Crest Image missing+Tabs+invetory

    Hello My Crest ink images are bugged the image dissapeared+ Everytime i restart archeage my Bag Resets+My Tabs Reset PLEASE FIX...

    Started by TurtleTrouble‎, 10-20-2014 02:10 PM
    • Replies: 1
    • Views: 359
    10-20-2014, 02:28 PM Go to last post
  17. cant login

    Ok this is my 2nd account what logs in fine my other account I just cannot log in via website or game I reset password over 20 times I get email...

    Started by Con2k‎, 10-20-2014 02:25 PM
    • Replies: 0
    • Views: 230
    10-20-2014, 02:25 PM Go to last post
  18. Can I get a GM response?

    A week and a half ago I submitted a ticket and spoke with live chat about my farm being missing or hacked. My reference number is 141009-000164. For...

    Started by Linda‎, 10-20-2014 02:24 PM
    • Replies: 0
    • Views: 184
    10-20-2014, 02:24 PM Go to last post
  19. Exclamation Bought Patron with Apex, and did not Worked !

    Hi, the first month I bought patron access with paypal, Since It was about to expire ... I bought 2 APEX with gold, used them get the credits and...

    Started by Stradh‎, 10-20-2014 01:10 PM
    • Replies: 1
    • Views: 286
    10-20-2014, 02:20 PM Go to last post
  20. Screen freeze for a second

    Hi ! Wonder if you can help me out here. On the last 2 days all of a sudden my screen freeze if there are even more than a couple people all...

    Started by Rha3gar‎, 10-20-2014 02:04 PM
    • Replies: 0
    • Views: 197
    10-20-2014, 02:04 PM Go to last post

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