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Forums: Game & Account Support

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  1. Exclamation Sticky Thread Sticky: Patron Issue - Account Information needed

    It seems like multiple people are having issues and I just got one today - one of my accounts had 30 days patron left - but log in and no patron buff...

    Started by Desiac‎, 11-29-2018 06:49 PM
    76 Pages
    1 2 3 ... 76
    • Replies: 751
    • Views: 27,640
    Today, 01:14 PM Go to last post
  2. Sticky Thread Sticky: Not Receiving A Glyph Authentication Code Email?

    Greetings Adventurers! There is currently an issue preventing some players from receiving Glyph authentication code emails. While we're working...

    Started by Fasti‎, 05-15-2015 01:28 AM
    25 Pages
    1 2 3 ... 25
    18 Archeage Team Post(s)
    • Replies: 249
    • Views: 48,676
    03-23-2019, 12:09 AM Go to last post
  3. Sticky Thread Sticky: Purchase Assistance - Can't add payment method - "We are unable to complete your purchase" Error

    Greetings Adventurers! From time to time, players will run into an issue preventing them from adding a payment method, or completing a purchase....

    Started by Fasti‎, 01-17-2015 12:45 AM
    77 Pages
    1 2 3 ... 77
    • Replies: 761
    • Views: 127,513
    03-23-2019, 12:06 AM Go to last post
  4. Sticky Thread Sticky: Fixing Error 2025 Issues

    Hey everybody! One of the most common issues we see players having is the connection error #2025. I'm sure many of you are well aware of this...

    Started by ZamboniChaos‎, 03-18-2016 01:11 PM
    1 Archeage Team Post(s)
    • Replies: 3
    • Views: 6,360
    02-09-2019, 10:22 AM Go to last post
  5. Sticky Thread Sticky: Failed to Load Game Data error

    Previous version number - 391863 Current version number - 392755 If you've received this error, it means there was a data corruption during the...

    Started by Link‎, 09-08-2016 12:31 PM
    2 Archeage Team Post(s)
    • Replies: 2
    • Views: 10,851
    10-29-2016, 09:02 AM Go to last post
  6. Sticky Thread Sticky: Need Assistance? Contact our Support Team!

    Welcome to the ArcheAge Technical & Account Support section of the official ArcheAge forums! If you're actively experiencing an issue, please...

    Started by Scapes‎, 07-17-2014 08:31 AM
    • Replies: 0
    • Views: 25,203
    07-17-2014, 08:31 AM Go to last post
  1. Question Glyph redownloading game always itself

    Glyph redownloading game always itself what should i do whats the solution ?!? game located here: C:\Program Files...

    Started by Numanap‎, 06-23-2017 01:02 PM
    • Replies: 0
    • Views: 207
    06-23-2017, 01:02 PM Go to last post
  2. Question Glyph redownloading game always itself

    Glyph redownloading game always itself what should i do whats the solution ?!? game located here: C:\Program Files...

    Started by Numanap‎, 06-23-2017 12:51 PM
    • Replies: 0
    • Views: 162
    06-23-2017, 12:51 PM Go to last post
  3. Error 2025 - unable to authenticate forum, game, store.

    Not sure how or why, but it appears my IP is blocked. I know my husband had trouble last night remember the password on his account... and probably...

    Started by Polyamoury‎, 06-23-2017 10:05 AM
    1 Archeage Team Post(s)
    • Replies: 1
    • Views: 351
    06-23-2017, 11:51 AM Go to last post
  4. Can't buy abonnement

    Hello, since yesterday i try to buy the abonnement but when i try to pay it, i have an error with my credit card, and when i try with Paypal it say...

    Started by Blaria‎, 06-23-2017 06:38 AM
    • Replies: 0
    • Views: 174
    06-23-2017, 06:38 AM Go to last post
  5. Bug character !!!

    I'm trading pack with my friend and when i try sit on boat cano i was bug and move to glorious nui help me plz

    Started by Behatlu‎, 06-23-2017 03:52 AM
    • Replies: 2
    • Views: 203
    06-23-2017, 04:02 AM Go to last post
  6. Question Torn Scroll: Farm Cart

    Hey there, i just came back to AA after a long break and to start off i intended to upgrade my Farm Cart. When i checked the recipe at the folio it...

    Started by RayZha‎, 06-22-2017 03:07 PM
    • Replies: 0
    • Views: 396
    06-22-2017, 03:07 PM Go to last post
  7. Account Blocked

    disconnect by Gamemaster after that account is blocked without reason.

    Started by Appledrinks‎, 06-22-2017 07:53 AM
    1 Archeage Team Post(s)
    • Replies: 1
    • Views: 446
    06-22-2017, 01:26 PM Go to last post
  8. Angry Other PLayers Determine My Attack Speed? (no buffs)

    I've been playing Archeage for almost 2 years now on and off and i noticed how, lately as a primeval, my attack speed is extremely slow with, for...

    Started by CosmicXD‎, 06-22-2017 09:45 AM
    • Replies: 0
    • Views: 199
    06-22-2017, 09:45 AM Go to last post
  9. trying to make a purchase, please help!

    i literially have 10 cents less than what i am trying to purchase, can you please assist me??? Ticket is 932521. i got screenshots on it as well...

    Started by AeroSolz‎, 06-21-2017 04:22 PM
    1 Archeage Team Post(s)
    • Replies: 2
    • Views: 362
    06-21-2017, 11:10 PM Go to last post
  10. There was an error receiving data Error #1033

    Any1 know how to fix this?

    Started by HundredMark‎, 10-03-2014 11:57 AM
    • Replies: 5
    • Views: 2,308
    06-21-2017, 09:38 AM Go to last post
  11. Random frequent client crashes (Return to desktop)

    Since 3.5 I have had frequent return to desktop client crashes. No warning, no symptoms (freeze, lag) of any kind. Often happened while driving or...

    Started by Galadriane‎, 06-20-2017 08:57 PM
    1 Archeage Team Post(s)
    • Replies: 3
    • Views: 390
    06-21-2017, 08:05 AM Go to last post
  12. Homecoming Supply Chest glitch/bug

    Returning player, recently purchased Patron and noticed that the Homecoming Chest option was not available within the AA Glyph Store. Wondering if I...

    Started by Rucked‎, 06-20-2017 04:12 PM
    1 Archeage Team Post(s)
    • Replies: 1
    • Views: 358
    06-20-2017, 11:08 PM Go to last post
  13. Angry Bug, problem in game a support that changes nothing

    Hello, I am here today to denounce your support archeage which never does anything in 3 years of game on archeage. Even today the support does...

    Started by Denesco‎, 06-20-2017 03:34 PM
    1 Archeage Team Post(s)
    • Replies: 3
    • Views: 341
    06-20-2017, 11:06 PM Go to last post
  14. Archeage - Crashing to white screen.

    Hi, I'm wondering if anyone could help me with the problems I'am having with archeage. I keep randomly getting a computer crashes onto a white...

    Started by skyla‎, 09-26-2014 01:43 PM
    1 Archeage Team Post(s)
    • Replies: 3
    • Views: 1,482
    06-20-2017, 10:46 PM Go to last post
  15. Demo During Downtime

    I don't know where to post this so I'm going to try putting this here. I know often we submit tickets to Trion, for the stuff that goes wrong in...

    Started by Reulfia‎, 06-10-2017 03:17 PM
    3 Pages
    1 2 3
    • Replies: 20
    • Views: 1,823
    06-20-2017, 09:09 PM Go to last post
  16. New pack error

    My reference, REQUEST #927630 I am level 50, the pack is not showing in store. Need help getting homecoming gear ticket.

    Started by redgod‎, 06-12-2017 08:41 PM
    1 Archeage Team Post(s)
    • Replies: 2
    • Views: 348
    06-20-2017, 04:06 PM Go to last post
  17. Hacked account

    Can i please have some 1 from support look at my ticket already ?? my account was hacked and my items was traded to some 1 else. please help me ...

    Started by Alaaddin‎, 06-19-2017 07:29 AM
    1 Archeage Team Post(s)
    • Replies: 3
    • Views: 355
    06-20-2017, 12:20 AM Go to last post
  18. My Improved Solar farm kit just vanished

    I bougth a while ago a solar scarecrow and improved it. The problem is it just vanished and i can't even buy another one because i already bought...

    Started by Semun‎, 06-19-2017 01:49 PM
    1 Archeage Team Post(s)
    • Replies: 1
    • Views: 459
    06-19-2017, 11:09 PM Go to last post
  19. Level downgrade still

    My char still remain downgraded to L53 (L54 and close to reach L55) also is frozen to 0.00% progress! 6th day now.... PS. didnt died or anything...

    Started by Zyrgon‎, 06-19-2017 09:54 PM
    1 Archeage Team Post(s)
    • Replies: 1
    • Views: 356
    06-19-2017, 11:03 PM Go to last post
  20. Lightbulb Which size of game_pak is normal?

    I was just wondering how large the game_pak file is with everyone or how large it should be at this point. I am not sure anymore but I thought it...

    Started by Turambaredolas‎, 06-19-2017 03:24 PM
    • Replies: 0
    • Views: 253
    06-19-2017, 03:24 PM Go to last post

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