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Forums: Game & Account Support

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  1. Sticky Thread Sticky: Purchase Assistance - Can't add payment method - "We are unable to complete your purchase" Error

    Greetings Adventurers! From time to time, players will run into an issue preventing them from adding a payment method, or completing a purchase....

    Started by Fasti‎, 01-17-2015 12:45 AM
    75 Pages
    1 2 3 ... 75
    • Replies: 744
    • Views: 120,920
    11-22-2018, 12:39 AM Go to last post
  2. Sticky Thread Sticky: Not Receiving A Glyph Authentication Code Email?

    Greetings Adventurers! There is currently an issue preventing some players from receiving Glyph authentication code emails. While we're working...

    Started by Fasti‎, 05-15-2015 01:28 AM
    25 Pages
    1 2 3 ... 25
    18 Archeage Team Post(s)
    • Replies: 243
    • Views: 45,006
    11-20-2018, 09:23 AM Go to last post
  3. Sticky Thread Sticky: Failed to Load Game Data error

    Previous version number - 391863 Current version number - 392755 If you've received this error, it means there was a data corruption during the...

    Started by Link‎, 09-08-2016 12:31 PM
    2 Archeage Team Post(s)
    • Replies: 2
    • Views: 10,006
    10-29-2016, 09:02 AM Go to last post
  4. Sticky Thread Sticky: Fixing Error 2025 Issues

    Hey everybody! One of the most common issues we see players having is the connection error #2025. I'm sure many of you are well aware of this...

    Started by ZamboniChaos‎, 03-18-2016 01:11 PM
    1 Archeage Team Post(s)
    • Replies: 0
    • Views: 5,640
    03-18-2016, 01:11 PM Go to last post
  5. Sticky Thread Sticky: Need Assistance? Contact our Support Team!

    Welcome to the ArcheAge Technical & Account Support section of the official ArcheAge forums! If you're actively experiencing an issue, please...

    Started by Scapes‎, 07-17-2014 08:31 AM
    • Replies: 0
    • Views: 24,687
    07-17-2014, 08:31 AM Go to last post
  1. cant reach ticket section

    hey there, i got a open ticket (918158) with the lines: "...your character must be online.... and update your ticket number 918158 the next time...

    Started by ludbru‎, 05-30-2017 11:55 AM
    1 Archeage Team Post(s)
    • Replies: 1
    • Views: 289
    05-30-2017, 11:23 PM Go to last post
  2. Forgot to take off armor now trion wont refund it.

    While upgrading my zebra in mirage I forgot I was supposed to take my armor off of the mount before upgrading it. I paid money for credits to buy the...

    Started by Korii‎, 05-30-2017 02:12 PM
    • Replies: 1
    • Views: 264
    05-30-2017, 04:45 PM Go to last post
  3. Complaint: Multiple aa copies added with updates.

    I dont know if its something within the Archeage game or if its related to the Glyph login or both. However, This has pissed me right off. It...

    Started by Gentatsu‎, 05-29-2017 07:47 PM
    1 Archeage Team Post(s)
    • Replies: 2
    • Views: 585
    05-30-2017, 12:56 PM Go to last post
  4. Country Account

    Hi, so im trying to buy Patreon because i really liked the game and all, but I cant use my paypal account since the game says that its not the same...

    Started by Archerl‎, 05-28-2017 10:19 PM
    1 Archeage Team Post(s)
    • Replies: 1
    • Views: 501
    05-28-2017, 11:18 PM Go to last post
  5. 240 days left, no patron? :O

    I logged in tonight..went to list something via mobile AH and, I couldn't..my patron status was gone. I checked my glyph account page, and it...

    Started by Blythe‎, 05-27-2017 09:08 PM
    1 Archeage Team Post(s)
    • Replies: 2
    • Views: 466
    05-28-2017, 08:04 PM Go to last post
  6. Sport fishing broke?

    So, ive been trying to sport fish. But it seems everytime i get close to a school of fish with my boat they all disapear on the map. Any ideas? ive...

    Started by mirawen‎, 05-28-2017 01:48 PM
    • Replies: 0
    • Views: 208
    05-28-2017, 01:48 PM Go to last post
  7. problem with charactertransfer between servers

    Some time ago when character transfers were offered for 1 credit i have transferred 2 chars from Anthalon server (EU) to Leviathan server. Both have...

    Started by Jorisam‎, 05-28-2017 12:11 PM
    • Replies: 0
    • Views: 120
    05-28-2017, 12:11 PM Go to last post
  8. Can't Login/Create toon on Fresh Start server.

    Was told this account was flagged as a Fresh Start server account. So now I deleted my Kraken server toon to play on Fresh Start Server but doesn't...

    Started by Cptmcdunderpants‎, 05-27-2017 12:33 PM
    1 Archeage Team Post(s)
    • Replies: 3
    • Views: 709
    05-28-2017, 12:07 PM Go to last post
  9. help Archeage wont launch

    anyone can tell me why Archeage asks for admin permission when i click Play on the glyph client as that none of that happens when i launch rift :S

    Started by Morias Blackburne‎, 05-28-2017 11:05 AM
    • Replies: 0
    • Views: 126
    05-28-2017, 11:05 AM Go to last post
  10. "Daily Credits" (GOLDEN TOKEN?!)

    So I logged in today and noticed the Daily Credits are back; It states "Purchase 3 times to get a golden token" So since I've got a bit saved...

    Started by CavemanSean‎, 05-26-2017 05:31 PM
    • Replies: 9
    • Views: 1,682
    05-27-2017, 07:37 AM Go to last post
  11. Event Support

    My greed lamp disappeared with multiple tributes in it. I post a ticket and tell them it's time sensitive and I get this laziness.(2 days later) ...

    Started by Sonnytolo‎, 05-25-2017 01:28 PM
    1 Archeage Team Post(s)
    • Replies: 3
    • Views: 470
    05-26-2017, 03:21 PM Go to last post
  12. Post "A Juror's Right" & "Witness Protection" Bug

    I cant take "A Juror's Right" or "Witness Protection", its bug and i dont have any quest from "Honorpoint NPC" Now i cant enter Trails because the...

    Started by G5ive‎, 05-21-2017 01:55 AM
    • Replies: 2
    • Views: 413
    05-26-2017, 11:46 AM Go to last post
  13. Joyful Homebuilder Reward Code not Working

    @Celestrata I've already sent Celestrata a forum message but I don't know how long it'll take to see considering her mailbox may be spammed and I...

    Started by Yoru‎, 05-25-2017 01:51 PM
    1 Archeage Team Post(s)
    • Replies: 2
    • Views: 402
    05-25-2017, 03:46 PM Go to last post
  14. Please Trion reply my REQUEST #915200

    i'm wait for 3 days one reply. My lamp of greed time is over. Please help me!

    Started by Pauverde‎, 05-25-2017 09:43 AM
    1 Archeage Team Post(s)
    • Replies: 2
    • Views: 307
    05-25-2017, 12:50 PM Go to last post
  15. #Request 916526

    really need some help please..

    Started by Starynight‎, 05-25-2017 12:20 PM
    • Replies: 0
    • Views: 192
    05-25-2017, 12:20 PM Go to last post
  16. Angry Wrong Account Country selected.

    Wanted to buy Patron but couldn't because my Account-Country was wrong when I wasn't even able to select my Country when I created my Account. Tried...

    Started by Kashima‎, 05-25-2017 09:27 AM
    • Replies: 0
    • Views: 176
    05-25-2017, 09:27 AM Go to last post
  17. Cool (ATTENTION DEVS) Found fix for error #1027

    Alright, So for the past 24hours I had the error 1027 and i could not install archeage. Now the fix is very simple for anyone if your having...

    Started by Leapsels‎, 05-25-2017 01:18 AM
    1 Archeage Team Post(s)
    • Replies: 1
    • Views: 595
    05-25-2017, 01:57 AM Go to last post
  18. Angry Error #1027 need help before i kill myself

    Alright, So yesterday morning (im a eu player) I accidently logged in on my NA side because the tab was open and I didnt notice, and my game went...

    Started by Leapsels‎, 05-25-2017 12:32 AM
    • Replies: 1
    • Views: 382
    05-25-2017, 01:19 AM Go to last post
  19. Exclamation Login Issue after Patch

    After the last patch i must after every change to another account make a new update. I searched here in the forum for help and found the thread...

    Started by Sunalunga‎, 05-24-2017 04:18 AM
    • Replies: 1
    • Views: 287
    05-24-2017, 11:54 PM Go to last post
  20. FOV mod not working: Please help

    So I did everything correctly with downloading and adding the mod into the live folder. When I go to open patch.bat the black screen comes up but...

    Started by Mystiqe93‎, 05-24-2017 05:42 PM
    • Replies: 2
    • Views: 816
    05-24-2017, 09:28 PM Go to last post

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