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Forums: Game & Account Support

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  1. Sticky Thread Sticky: Fixing Error 2025 Issues

    Hey everybody! One of the most common issues we see players having is the connection error #2025. I'm sure many of you are well aware of this...

    Started by ZamboniChaos‎, 03-18-2016 01:11 PM
    1 Archeage Team Post(s)
    • Replies: 3
    • Views: 6,101
    02-09-2019, 10:22 AM Go to last post
  2. Sticky Thread Sticky: Not Receiving A Glyph Authentication Code Email?

    Greetings Adventurers! There is currently an issue preventing some players from receiving Glyph authentication code emails. While we're working...

    Started by Fasti‎, 05-15-2015 01:28 AM
    25 Pages
    1 2 3 ... 25
    18 Archeage Team Post(s)
    • Replies: 247
    • Views: 47,619
    01-26-2019, 03:35 PM Go to last post
  3. Sticky Thread Sticky: Purchase Assistance - Can't add payment method - "We are unable to complete your purchase" Error

    Greetings Adventurers! From time to time, players will run into an issue preventing them from adding a payment method, or completing a purchase....

    Started by Fasti‎, 01-17-2015 12:45 AM
    76 Pages
    1 2 3 ... 76
    • Replies: 751
    • Views: 125,478
    01-18-2019, 09:35 PM Go to last post
  4. Sticky Thread Sticky: Failed to Load Game Data error

    Previous version number - 391863 Current version number - 392755 If you've received this error, it means there was a data corruption during the...

    Started by Link‎, 09-08-2016 12:31 PM
    2 Archeage Team Post(s)
    • Replies: 2
    • Views: 10,575
    10-29-2016, 09:02 AM Go to last post
  5. Sticky Thread Sticky: Need Assistance? Contact our Support Team!

    Welcome to the ArcheAge Technical & Account Support section of the official ArcheAge forums! If you're actively experiencing an issue, please...

    Started by Scapes‎, 07-17-2014 08:31 AM
    • Replies: 0
    • Views: 24,999
    07-17-2014, 08:31 AM Go to last post
  1. Thumbs up help

    Hello AA adms I have a problem the game is updating infinitely, I expect answers thanks

    Started by Raffinha‎, 06-15-2017 11:09 AM
    1 Archeage Team Post(s)
    • Replies: 1
    • Views: 338
    06-15-2017, 01:10 PM Go to last post
  2. 3 Month Patron in the Account and ingame f2p

    I have payed for 3 Month Patron (Razer Paket), in the Account Service 90 Days Game Time, but ingame im F2P (no Patron Status). I wrote a Ticket, 3...

    Started by Tschungu‎, 06-15-2017 05:16 AM
    1 Archeage Team Post(s)
    • Replies: 1
    • Views: 408
    06-15-2017, 12:53 PM Go to last post
  3. Selected the wrong gear using the soulforged ticket. Can i change it back?

    As title says i've choose the wrong armour using the ticket. It's possible to GM delete those items and give me the coin back? Playing as a abolisher...

    Started by Truthboyz‎, 09-21-2016 07:41 AM
    2 Archeage Team Post(s)
    • Replies: 4
    • Views: 880
    06-14-2017, 11:27 PM Go to last post
  4. Glyph updated and now I can't log in

    Already had one account running and it updated and I couldn't log a second one. I logged out and restarted my PC and I can't log into archeage, glyph...

    Started by Land‎, 06-14-2017 02:46 PM
    1 Archeage Team Post(s)
    • Replies: 1
    • Views: 397
    06-14-2017, 11:26 PM Go to last post
  5. Poll Poll: archeage 3.5 and future

    ok so im just coming back joined and within about 5 days ive seen how intresting professions are however i wish to see the earning more worth it i...

    Started by Vyrilien‎, 06-14-2017 10:09 PM
    • Replies: 0
    • Views: 447
    06-14-2017, 10:09 PM Go to last post
  6. Error #1013

    Facing this issue since yesterday. Made a support ticket today and here's ping test and the tracert test. I saw in an article that I need to send...

    Started by Ignitius‎, 06-14-2017 06:38 AM
    • Replies: 4
    • Views: 878
    06-14-2017, 10:30 AM Go to last post
  7. library third floor painting

    for months now I have been trying to get the 8th piece of the third floor painting . I go 3 to 4 times a day and it is never there. is it possible by...

    Started by claudett‎, 06-14-2017 08:36 AM
    • Replies: 0
    • Views: 354
    06-14-2017, 08:36 AM Go to last post
  8. Ancestral levels and medals still not refunded

    I originaly lost 3 levels when thebugg started and that was refunded by gmbigdatadude. After getting 2 levels back, i lost them the very next day and...

    Started by Sourworms‎, 06-14-2017 01:22 AM
    • Replies: 0
    • Views: 243
    06-14-2017, 01:22 AM Go to last post
  9. Enough is Enough constant DC every 5 min

    ok after 3.5 everything was fine then suddenly 2 days ago im having constant dc and its not my pc FIX THIS PLEASE IS ANNOYING.

    Started by zunzun‎, 06-13-2017 02:16 PM
    • Replies: 4
    • Views: 685
    06-13-2017, 09:08 PM Go to last post
  10. @gm

    anyone checking tickets? Been 30 hours since I been able to play. Since I got the car/gloom glitch. I let timer run out. But just comes back.

    Started by Fraggerrr‎, 06-12-2017 05:57 PM
    1 Archeage Team Post(s)
    • Replies: 6
    • Views: 867
    06-13-2017, 05:03 PM Go to last post
  11. can't log into account(Not launcher, website, nor forum)

    A member of my guild cant log into the game anymore since yesterday evening. When attempting to launch glyph, it just stays minimized in his taskbar...

    Started by TheFh‎, 06-13-2017 08:41 AM
    1 Archeage Team Post(s)
    • Replies: 1
    • Views: 276
    06-13-2017, 01:45 PM Go to last post
  12. Drop list for the new rng box and daily hype box

    Hi, not sure if it was posted anywhere and i missed it but there seem to be no drop list for the rocket box and the daily hype box. There used to be...

    Started by Kazon‎, 06-13-2017 05:05 AM
    • Replies: 0
    • Views: 1,202
    06-13-2017, 05:05 AM Go to last post
  13. Cannot craft trade packs.

    So I recently gathered all the materials I need to craft a trade pack (Solis Juice Concentrate) but for some reason the craft button is greyed out. I...

    Started by Framah‎, 06-13-2017 12:29 AM
    • Replies: 3
    • Views: 477
    06-13-2017, 02:43 AM Go to last post
  14. Patron status not being applied in the gylph store but still on character

    My patron suppose to be off at 5 july 2017 then i realize its still on my char until 9july 2017,and then i check on store there is no list when...

    Started by ipman‎, 06-12-2017 09:33 AM
    1 Archeage Team Post(s)
    • Replies: 2
    • Views: 244
    06-12-2017, 08:32 PM Go to last post
  15. Falling through the world

    This has gone from an occasional annoyance to the point of not being able to carry a pack while riding as a passenger on any vehicles, including...

    Started by Mordai‎, 06-12-2017 03:39 PM
    • Replies: 0
    • Views: 137
    06-12-2017, 03:39 PM Go to last post
  16. Glyph Store Error

    hello This is in reference to ticket #923351. The other day, I went to the glyph store and claimed the pack for 0 credits. I Assigned it my...

    Started by Gentatsu‎, 06-11-2017 01:35 PM
    1 Archeage Team Post(s)
    • Replies: 1
    • Views: 283
    06-12-2017, 02:06 PM Go to last post
  17. cant login to submit ticket

    its not letting me to the screen to login so i can make a ticket.

    Started by GhostNyc‎, 06-10-2017 02:20 PM
    1 Archeage Team Post(s)
    • Replies: 1
    • Views: 269
    06-12-2017, 02:04 PM Go to last post
  18. Patron status not being applied in the game

    I bought Patron status on Saturday around 3pm ET. It has not been applied in game my account is still a free account in the game. Yet on the...

    Started by HelzBelz‎, 06-12-2017 08:38 AM
    1 Archeage Team Post(s)
    • Replies: 2
    • Views: 242
    06-12-2017, 02:00 PM Go to last post
  19. Vengeance is down

    Server says it is under maintenance, friend and I all disconnected, can't get back in. Other servers seem live. Didn't see any scheduled downtime....

    Started by Matte0‎, 06-12-2017 06:26 AM
    • Replies: 0
    • Views: 190
    06-12-2017, 06:26 AM Go to last post
  20. Black screen, sound and cursor , need help.

    Hello everyone I'm kinda new here and don't really have time to research entire forum for solution to this problem though I've found some topics...

    Started by Owl‎, 07-20-2014 04:45 AM
    2 Pages
    1 2
    • Replies: 13
    • Views: 13,713
    06-12-2017, 05:22 AM Go to last post

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