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Forums: Game & Account Support

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  1. Sticky Thread Sticky: Purchase Assistance - Can't add payment method - "We are unable to complete your purchase" Error

    Greetings Adventurers! From time to time, players will run into an issue preventing them from adding a payment method, or completing a purchase....

    Started by Fasti‎, 01-17-2015 12:45 AM
    75 Pages
    1 2 3 ... 75
    • Replies: 740
    • Views: 118,312
    10-11-2018, 08:45 AM Go to last post
  2. Sticky Thread Sticky: Not Receiving A Glyph Authentication Code Email?

    Greetings Adventurers! There is currently an issue preventing some players from receiving Glyph authentication code emails. While we're working...

    Started by Fasti‎, 05-15-2015 01:28 AM
    24 Pages
    1 2 3 ... 24
    18 Archeage Team Post(s)
    • Replies: 239
    • Views: 43,569
    07-05-2018, 12:17 PM Go to last post
  3. Sticky Thread Sticky: Failed to Load Game Data error

    Previous version number - 391863 Current version number - 392755 If you've received this error, it means there was a data corruption during the...

    Started by Link‎, 09-08-2016 12:31 PM
    2 Archeage Team Post(s)
    • Replies: 2
    • Views: 9,618
    10-29-2016, 09:02 AM Go to last post
  4. Sticky Thread Sticky: Fixing Error 2025 Issues

    Hey everybody! One of the most common issues we see players having is the connection error #2025. I'm sure many of you are well aware of this...

    Started by ZamboniChaos‎, 03-18-2016 01:11 PM
    1 Archeage Team Post(s)
    • Replies: 0
    • Views: 5,436
    03-18-2016, 01:11 PM Go to last post
  5. Sticky Thread Sticky: Need Assistance? Contact our Support Team!

    Welcome to the ArcheAge Technical & Account Support section of the official ArcheAge forums! If you're actively experiencing an issue, please...

    Started by Scapes‎, 07-17-2014 08:31 AM
    • Replies: 0
    • Views: 24,430
    07-17-2014, 08:31 AM Go to last post
  1. New EULA allows Trion to remote access our pc?

    Why would this ever be needed and why would anyone allow this? I think I just stopped playing. What a shame, I had just come back.

    Started by OffySmash‎, 04-27-2017 09:26 AM
    1 Archeage Team Post(s)
    • Replies: 5
    • Views: 690
    04-28-2017, 11:49 AM Go to last post
  2. Patron

    Hi i got wrong about patron i need to paid only 1 month but that auto press 12 month can i get money back ? i just need only 1 month pls i don't have...

    Started by Pipesa‎, 04-28-2017 05:54 AM
    1 Archeage Team Post(s)
    • Replies: 1
    • Views: 301
    04-28-2017, 11:46 AM Go to last post
  3. Exclamation Lowering CPU<<<<<<<<<<<<<<<<<<<

    How to lower all settings for multiboxing which means decreasing cpu sometimes in marianople it's 95 when i use multibox 3 accounts.. average is 80...

    Started by Numanap‎, 04-28-2017 10:37 AM
    • Replies: 0
    • Views: 181
    04-28-2017, 10:37 AM Go to last post
  4. Unhappy notification/pop up setting

    Is there any notification/pop up setting for forum. I couldn't find if there pls inform me..

    Started by Numanap‎, 04-28-2017 09:41 AM
    • Replies: 0
    • Views: 173
    04-28-2017, 09:41 AM Go to last post
  5. Game title adjustment

    When running the client in windowed mode can you please adjust the title example - ArcheAge - 3.0.4.2.UT (R.336598) Apr 20 2017 (12:25:47) to...

    Started by Alicechan‎, 04-28-2017 08:48 AM
    • Replies: 0
    • Views: 183
    04-28-2017, 08:48 AM Go to last post
  6. Exclamation Account game config

    currently game configs are shared from each account, but I would like my alts to have their own config. current file:system.cfg expected:...

    Started by Alicechan‎, 04-28-2017 08:31 AM
    • Replies: 0
    • Views: 238
    04-28-2017, 08:31 AM Go to last post
  7. bought credits over an hour ago for stupid sale, and its status is pending, but others went through

    bought credits over an hour ago for stupid sale, and its status is pending, but others went through give me my creds or refund my money cashgrabbers

    Started by Swipey‎, 04-27-2017 12:05 PM
    2 Archeage Team Post(s)
    • Replies: 7
    • Views: 698
    04-28-2017, 05:41 AM Go to last post
  8. Stuck on splash screen

    Hi! I get stuck on splash screen when trying to launch the game. Tried fixing it by changing from dx9 to 11 in sysconfig. also tried reinstalling...

    Started by Qside‎, 04-28-2017 04:07 AM
    • Replies: 0
    • Views: 233
    04-28-2017, 04:07 AM Go to last post
  9. Random disconnect every day

    Hello Somtime i get only 1-3 dc in day somtime get 3+ dc in less then half hour. Play other online games and i don't have random dc except when is...

    Started by Mindaugas‎, 04-28-2017 12:04 AM
    • Replies: 0
    • Views: 229
    04-28-2017, 12:04 AM Go to last post
  10. Issue with the $100 credits pack

    Hello! So I decided to splurge on games today and bought the pack, though I got my 20k credits I however did not get my bonus items with it. I'm...

    Started by Fidoishere‎, 04-27-2017 08:56 PM
    • Replies: 1
    • Views: 146
    04-27-2017, 09:14 PM Go to last post
  11. Bought $100 pack....no bonus....

    Delete.

    Started by Waltorious‎, 04-27-2017 06:53 PM
    • Replies: 0
    • Views: 163
    04-27-2017, 06:53 PM Go to last post
  12. trying to buy credits. Keep getting denied. Its on your end. Please help

    Im trying to buy the $100 pack now that the bonus items are available again. I keep getting denied even though its the same info Ive used for years....

    Started by lazyyy‎, 04-27-2017 06:02 PM
    • Replies: 0
    • Views: 142
    04-27-2017, 06:02 PM Go to last post
  13. ticket # 900481

    can someone please look at this ticket. I am losing over a thousand gold a day because of this not to mention tons of vocation. After all of my...

    Started by Barnboy‎, 04-27-2017 04:43 PM
    • Replies: 0
    • Views: 139
    04-27-2017, 04:43 PM Go to last post
  14. Patron Status not showing

    I have paid off my patron, i have the purchase receipt. I still have 28 more days of patron and its not showing on my character, i have now lost over...

    Started by Pheonix1‎, 04-13-2017 06:21 PM
    2 Pages
    1 2
    2 Archeage Team Post(s)
    • Replies: 10
    • Views: 1,899
    04-27-2017, 03:28 PM Go to last post
  15. Exclamation The Gods Have Disconnected You

    Hello ArcheAge Community, I've been having an issue for months now and to no resolve... I've contacted TRION about the matter and their tech...

    Started by Dimmizer‎, 04-26-2017 07:01 PM
    1 Archeage Team Post(s)
    • Replies: 6
    • Views: 849
    04-27-2017, 08:03 AM Go to last post
  16. Unhappy Bugged Leadership

    Hello, I'm having an in issue with my leadership. It does not change (up or down, current or cumulative.) It's been like this since I...

    Started by Ruik‎, 04-26-2017 04:22 PM
    • Replies: 0
    • Views: 147
    04-26-2017, 04:22 PM Go to last post
  17. In-Game Mail disappeared?

    So I got back a few days after being away for about 6months because of school and all, but when I got back I lost all my mail including 1,000 gold +...

    Started by Nyxxian‎, 04-21-2017 08:31 AM
    • Replies: 4
    • Views: 447
    04-25-2017, 11:08 PM Go to last post
  18. Why cant pay with paypal

    Hi , i am new in archeage and i wish buy patron but cant pay with paypal and cant registry mi visa electron , why? , anyone use visa electron? need...

    Started by Damasceno‎, 04-25-2017 02:43 PM
    1 Archeage Team Post(s)
    • Replies: 2
    • Views: 322
    04-25-2017, 04:57 PM Go to last post
  19. Exclamation ArcheAge Suddenly Attacked by AntiVirus- Wont launch at all?

    So both my account/computer and another account/computer in this household experienced a bug or problem today. Within minutes of one another the...

    Started by PhillTheFab‎, 04-24-2017 01:39 PM
    2 Archeage Team Post(s)
    • Replies: 3
    • Views: 612
    04-25-2017, 08:39 AM Go to last post
  20. REQUEST #868199 please look @ it

    Thanks!

    Started by Gadhelyn‎, 04-21-2017 01:10 PM
    1 Archeage Team Post(s)
    • Replies: 1
    • Views: 283
    04-21-2017, 02:16 PM Go to last post

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