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Forums: Game & Account Support

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  1. Sticky Thread Sticky: Not Receiving A Glyph Authentication Code Email?

    Greetings Adventurers! There is currently an issue preventing some players from receiving Glyph authentication code emails. While we're working...

    Started by Fasti‎, 05-15-2015 01:28 AM
    24 Pages
    1 2 3 ... 24
    18 Archeage Team Post(s)
    • Replies: 233
    • Views: 28,045
    06-09-2017, 12:16 PM Go to last post
  2. Sticky Thread Sticky: Purchase Assistance - Can't add payment method - "We are unable to complete your purchase" Error

    Greetings Adventurers! From time to time, players will run into an issue preventing them from adding a payment method, or completing a purchase....

    Started by Fasti‎, 01-17-2015 12:45 AM
    67 Pages
    1 2 3 ... 67
    • Replies: 662
    • Views: 71,156
    06-03-2017, 11:05 AM Go to last post
  3. Sticky Thread Sticky: Blue Salt Brotherhood Questline Changes

    Adventurers and future farmers, As you have probably noticed since Dread Prophecies launched, the questline involving the Blue Salt Brotherhood...

    Started by Scapes‎, 05-12-2015 06:21 PM
    2 Pages
    1 2
    2 Archeage Team Post(s)
    • Replies: 19
    • Views: 34,451
    03-21-2017, 01:21 AM Go to last post
  4. Sticky Thread Sticky: Failed to Load Game Data error

    Previous version number - 336253 Current version number - 336598 If you've received this error, it means there was a data corruption during the...

    Started by Link‎, 09-08-2016 12:31 PM
    2 Archeage Team Post(s)
    • Replies: 2
    • Views: 4,576
    10-29-2016, 09:02 AM Go to last post
  5. Sticky Thread Sticky: Fixing Error 2025 Issues

    Hey everybody! One of the most common issues we see players having is the connection error #2025. I'm sure many of you are well aware of this...

    Started by ZamboniChaos‎, 03-18-2016 01:11 PM
    1 Archeage Team Post(s)
    • Replies: 0
    • Views: 3,032
    03-18-2016, 01:11 PM Go to last post
  6. Sticky Thread Sticky: Need Assistance? Contact our Support Team!

    Welcome to the ArcheAge Technical & Account Support section of the official ArcheAge forums! If you're actively experiencing an issue, please...

    Started by Scapes‎, 07-17-2014 08:31 AM
    • Replies: 0
    • Views: 21,963
    07-17-2014, 08:31 AM Go to last post
  1. Crashes to Desktop Upon Entering World

    New player, was excited to get a beta key for this event. Sadly, that excitement was short lived. Whenever I launch the game and it finally loads...

    Started by Machineman‎, 07-31-2014 04:09 AM
    • Replies: 0
    • Views: 262
    07-31-2014, 04:09 AM Go to last post
  2. I am in Diamond Shore (Auroria) and I'm stuck here

    I came all the way here to set up farm house and I'm stuck here It won't even let me use my teleport book. I have 9 bound hereafter stone. It...

    Started by Corean‎, 07-18-2014 12:44 PM
    • Replies: 5
    • Views: 1,907
    07-31-2014, 02:44 AM Go to last post
  3. Can't start the game, nothing happens. Glyph client

    hi I am trying to start the game through the Glyph client but when I press play nothing happens, no error or anything. Play button goes grey for a...

    Started by chuwwy‎, 07-30-2014 09:31 PM
    • Replies: 4
    • Views: 1,146
    07-31-2014, 02:23 AM Go to last post
  4. Damn this hurts.

    I've been looking foward to play this and unable to pay for a founders pack since i don't have the money. Though i got invited to a closed beta,...

    Started by Narkesha‎, 07-31-2014 02:15 AM
    • Replies: 0
    • Views: 418
    07-31-2014, 02:15 AM Go to last post
  5. Cannot connect to sever and GOD keeps kicking me out of game...

    GOD constantly kicking me out of the game <.> And again now i cannot connect to server :< Cant even quest with god watching me over and over again...

    Started by Evilkiss‎, 07-30-2014 11:42 PM
    • Replies: 0
    • Views: 626
    07-30-2014, 11:42 PM Go to last post
  6. Angry Can't See Creater Character and Crash Loading Windows

    i can't see character in cr8 the chacater any idea ?? and crash loading :mad::mad:

    Started by LynzEra‎, 07-30-2014 11:12 PM
    • Replies: 0
    • Views: 313
    07-30-2014, 11:12 PM Go to last post
  7. Archeage bdvid32.dll

    I get error 0xc000012f bdvid32.dll can't be opened on windows

    Started by Fataldark‎, 07-30-2014 11:07 PM
    • Replies: 0
    • Views: 498
    07-30-2014, 11:07 PM Go to last post
  8. Beta invite permanent?

    Hello all, i got the beta invite via email and was super happy to have been selected as i simply signed up and waited. However my question is this: ...

    Started by Irishthunder‎, 07-30-2014 07:48 PM
    • Replies: 3
    • Views: 510
    07-30-2014, 10:57 PM Go to last post
  9. Alpha client copy/update problem

    Following Scapes instructions to copy the Alpha client to a new folder called Beta, Whenever i try to play on the beta server, It keeps wanting to...

    Started by Sparkie‎, 07-30-2014 09:59 PM
    • Replies: 1
    • Views: 323
    07-30-2014, 10:29 PM Go to last post
  10. Still no Patron Status in Beta...

    Bought the Archeum Founder's Pack the first day of CB1 and never got the status now CB2 is here and still no Patron... Want to play with friends that...

    Started by Mondian‎, 07-30-2014 02:01 PM
    • Replies: 3
    • Views: 368
    07-30-2014, 09:39 PM Go to last post
  11. Bata Marketplace Glider Glitch?

    On the Ollo server as the toon Skuld i had bought some clothes with out any problems. later when i wanted to buy the Corrupt Ally's Wings glider the...

    Started by Vynsint‎, 07-30-2014 09:22 PM
    • Replies: 2
    • Views: 440
    07-30-2014, 09:27 PM Go to last post
  12. Unhappy Lost all my credits.

    I had 2100 credits left on my account. But when I tried to purchase the violet elf the market crashed and when it came back I had 0 credits and no...

    Started by RagingSlowbro‎, 07-30-2014 09:20 PM
    • Replies: 0
    • Views: 310
    07-30-2014, 09:20 PM Go to last post
  13. Can you bind number keys 11 and 12?

    I don't get game to detect those buttons. I am using Razer Naga and i wish to bind keys 11 and 12. But game only detects to number 9 or 10 When i...

    Started by Yuisoku‎, 07-30-2014 06:41 PM
    • Replies: 1
    • Views: 449
    07-30-2014, 09:13 PM Go to last post
  14. Angry Bata won't download!!!

    Okay so I got a beta key from my good friends and I have applied it and Downloaded the game but now the problem I have is it keeps Checking Files and...

    Started by Akichan8‎, 07-30-2014 07:29 PM
    • Replies: 0
    • Views: 283
    07-30-2014, 07:29 PM Go to last post
  15. Crashing after cinematics, have tried fixes, please review my log.

    Hey everyone, I'm having an issue I think I've seen posted a lot. The game shows the Trion/XLgames/CryEngine videos, then goes to desktop, no...

    Started by Darthus‎, 07-30-2014 06:42 PM
    • Replies: 0
    • Views: 289
    07-30-2014, 06:42 PM Go to last post
  16. Error 1026

    I finished installing the 22.6gb game, and when it goes on to the Applying stage, nothing loads and the launcher comes up with error 1026. "error...

    Started by ObtainedKibbles‎, 07-30-2014 06:25 PM
    • Replies: 0
    • Views: 484
    07-30-2014, 06:25 PM Go to last post
  17. Error 1003 (Patching Problems)

    Recently I have been extensively trying to get ArcheAge to download the patch but every since my HDD crapped out and I had to install a new one, I...

    Started by casual saint‎, 07-30-2014 05:59 PM
    • Replies: 0
    • Views: 387
    07-30-2014, 05:59 PM Go to last post
  18. Crashing to desktop while INGAME without any error code

    Hi, im constantly crashing when im in game. i have no problem creating my character but once im logged in it takes about 5-6 seconde before my game...

    Started by Lexite‎, 07-30-2014 05:19 PM
    • Replies: 1
    • Views: 589
    07-30-2014, 05:40 PM Go to last post
  19. Virtual Machine Error

    So I am trying to play the Beta on a Mac using VMwawe Fusion and It won't let me open the game. It gives me the Themida error message "Sorry, This...

    Started by RunningScizzors‎, 07-30-2014 03:07 PM
    • Replies: 4
    • Views: 2,139
    07-30-2014, 05:31 PM Go to last post
  20. Can't open the downloader

    it happens when i open the GlyphInstall help :(

    Started by queseyoamigo‎, 07-30-2014 04:20 PM
    • Replies: 2
    • Views: 392
    07-30-2014, 05:22 PM Go to last post

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