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Forums: Game & Account Support

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  1. Sticky Thread Sticky: Purchase Assistance - Can't add payment method - "We are unable to complete your purchase" Error

    Greetings Adventurers! From time to time, players will run into an issue preventing them from adding a payment method, or completing a purchase....

    Started by Fasti‎, 01-17-2015 12:45 AM
    74 Pages
    1 2 3 ... 74
    • Replies: 732
    • Views: 111,180
    05-09-2018, 09:02 PM Go to last post
  2. Sticky Thread Sticky: Not Receiving A Glyph Authentication Code Email?

    Greetings Adventurers! There is currently an issue preventing some players from receiving Glyph authentication code emails. While we're working...

    Started by Fasti‎, 05-15-2015 01:28 AM
    24 Pages
    1 2 3 ... 24
    18 Archeage Team Post(s)
    • Replies: 238
    • Views: 40,978
    04-05-2018, 05:48 AM Go to last post
  3. Sticky Thread Sticky: Failed to Load Game Data error

    Previous version number - 372700 Current version number - 373911 If you've received this error, it means there was a data corruption during the...

    Started by Link‎, 09-08-2016 12:31 PM
    2 Archeage Team Post(s)
    • Replies: 2
    • Views: 8,476
    10-29-2016, 09:02 AM Go to last post
  4. Sticky Thread Sticky: Fixing Error 2025 Issues

    Hey everybody! One of the most common issues we see players having is the connection error #2025. I'm sure many of you are well aware of this...

    Started by ZamboniChaos‎, 03-18-2016 01:11 PM
    1 Archeage Team Post(s)
    • Replies: 0
    • Views: 4,886
    03-18-2016, 01:11 PM Go to last post
  5. Sticky Thread Sticky: Need Assistance? Contact our Support Team!

    Welcome to the ArcheAge Technical & Account Support section of the official ArcheAge forums! If you're actively experiencing an issue, please...

    Started by Scapes‎, 07-17-2014 08:31 AM
    • Replies: 0
    • Views: 23,888
    07-17-2014, 08:31 AM Go to last post
  1. Patch Restart?

    So, I was downloading the 21.9gb patch on the Glyph Client thing, and it was at 17.7gB, when I cancelled it for a few minutes. I then resumed it but...

    Started by Blackmist‎, 07-28-2014 02:45 PM
    • Replies: 4
    • Views: 1,634
    07-29-2014, 11:14 AM Go to last post
  2. Angry Game download

    Hi! I've got a problem downloading the Archeage Beta client. I had 50 something Gigabytes free space on my HDD when I started downloading the game...

    Started by Muerte92‎, 07-26-2014 01:24 AM
    2 Pages
    1 2
    • Replies: 14
    • Views: 3,638
    07-29-2014, 10:56 AM Go to last post
  3. Error 2028 please help!

    Hi all :) I have had this problem since this update came out today. I played the beta event 1 until it closed, managed to get myself a key for the...

    Started by Jonahmoter‎, 07-28-2014 11:27 PM
    2 Pages
    1 2
    • Replies: 17
    • Views: 1,988
    07-29-2014, 09:10 AM Go to last post
  4. Can TRION please acknowledge this issue

    http://forums.archeagegame.com/showthread.php?17639-BSOD-yet-again. If anyone from TRION would kindly look through this POPULAR thread in the...

    Started by Greeker84‎, 07-29-2014 05:02 AM
    • Replies: 0
    • Views: 480
    07-29-2014, 05:02 AM Go to last post
  5. Patch reset my download progress

    My internet connection is rather slow so I spent the last 3 days downloading most of the archeage beta (17/22GB). Today apparantly a small patch came...

    Started by TippEx‎, 07-29-2014 01:36 AM
    • Replies: 3
    • Views: 1,787
    07-29-2014, 02:25 AM Go to last post
  6. Unhappy I'm stupid, and freaking out.

    I sent a support ticket but I am scared they will take too long. OKAY! I bought the silver pack thing and ended up regretting it since I...

    Started by Angerpull‎, 07-29-2014 01:51 AM
    2 Pages
    1 2
    • Replies: 13
    • Views: 1,471
    07-29-2014, 02:23 AM Go to last post
  7. Poll Poll: Error 1010

    I want to mention that if I pick Norht America it works. Im from Romania-Europe btw. edit: Sorry the title is wrong , Its 1011 not 1010. EDIT2:...

    Started by extreamboy‎, 07-28-2014 11:15 AM
    2 Pages
    1 2
    • Replies: 17
    • Views: 3,682
    07-29-2014, 12:06 AM Go to last post
  8. Client Problem.

    Hey guys, Today I bought Archeage and applied the code in my account. but from Glyph client, it doesnt show Archeage as available game to...

    Started by Kangster‎, 07-28-2014 08:50 PM
    • Replies: 6
    • Views: 909
    07-28-2014, 09:58 PM Go to last post
  9. Is my desktop able to run ArcheAge on some nice settings?

    Hey guys, I'd like to know if my system can run this game, if anyone could give me advice on this i'd be very grateful! Also, if it runs smoothly...

    Started by Nixster89‎, 07-27-2014 03:31 PM
    • Replies: 6
    • Views: 910
    07-28-2014, 07:49 PM Go to last post
  10. Unhappy Downloading whole again?

    i almost downloaded 19 GB files. then when i restarted the launcher it downloads the whole client again? then it creates a new folder (200092) .

    Started by erwhinfl‎, 07-28-2014 04:13 PM
    • Replies: 1
    • Views: 664
    07-28-2014, 04:32 PM Go to last post
  11. Error #1011

    So I got a key, had it installing the other day and paused it due to my internet being terrible that day so I could try again today, opened it and it...

    Started by Maqnet‎, 07-28-2014 12:53 PM
    • Replies: 3
    • Views: 2,964
    07-28-2014, 02:11 PM Go to last post
  12. Custom Crest issue

    I can't see any custom crests that are made. I have graphics set on high for everything.

    Started by Loggy‎, 07-22-2014 07:56 AM
    • Replies: 3
    • Views: 1,028
    07-28-2014, 12:55 PM Go to last post
  13. Glyph says "Update" even though I've finished updating.

    I just finished updating Archeage in preparation for the upcoming Beta Weekend. Glyph, though, still says "Update" instead of "Play." Is it supposed...

    Started by Aurionin‎, 07-28-2014 12:10 PM
    • Replies: 1
    • Views: 508
    07-28-2014, 12:21 PM Go to last post
  14. Glyph client questions

    hello, im currently downloading archeage ,but i really want to pause the download and restart my pc. but i don't see a pausing method or anything, if...

    Started by kidnick‎, 07-28-2014 07:43 AM
    • Replies: 4
    • Views: 735
    07-28-2014, 09:06 AM Go to last post
  15. Can my computer run ArcheAge?

    Pentium(R) Dual-Core CPU E5200 @2.50GHz RAM: 4GB GPU: AMD Radeon HD 7700 Series

    Started by PokeDatHo‎, 07-25-2014 01:22 AM
    2 Pages
    1 2
    • Replies: 10
    • Views: 3,691
    07-28-2014, 08:22 AM Go to last post
  16. Error #1012 -

    Received the awaited Invite today (July 25th, 2014). Was super excited, have a long love of Trion for its products and its Business practices. ...

    Started by Soggybottoms‎, 07-25-2014 02:39 PM
    • Replies: 2
    • Views: 673
    07-28-2014, 06:14 AM Go to last post
  17. CBT2 need to download 23GB again ???

    CBT2 need to download 23GB again ???

    Started by BiksuTong‎, 07-26-2014 11:33 PM
    2 Pages
    1 2
    • Replies: 11
    • Views: 1,432
    07-28-2014, 03:47 AM Go to last post
  18. Low FPS when graphics are maxed, whats need changing or upgrading?

    Hey, so I have been constantly twinking with the graphic options to try and optimize my experience. I have found that the DirectX9 works a little...

    Started by Motley‎, 07-23-2014 09:15 PM
    2 Pages
    1 2
    • Replies: 12
    • Views: 4,295
    07-28-2014, 01:23 AM Go to last post
  19. Help with Downloading

    I know Closed Beta hasn't started yet but i want to know if i can download the game pre-closed beta launch. I have really slow internet and want to...

    Started by KevinEvo‎, 07-27-2014 07:38 PM
    • Replies: 2
    • Views: 357
    07-27-2014, 08:10 PM Go to last post
  20. A Few General Support Questions

    I'm not gonna lie, I'm too lazy to actually look to see if these questions have been asked or answered, but that's because I was 17 gigs through the...

    Started by Low Ceiling‎, 07-27-2014 05:33 PM
    • Replies: 4
    • Views: 763
    07-27-2014, 06:51 PM Go to last post

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