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Forums: Game & Account Support

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  1. Sticky Thread Sticky: Purchase Assistance - Can't add payment method - "We are unable to complete your purchase" Error

    Greetings Adventurers! From time to time, players will run into an issue preventing them from adding a payment method, or completing a purchase....

    Started by Fasti‎, 01-17-2015 12:45 AM
    75 Pages
    1 2 3 ... 75
    • Replies: 740
    • Views: 118,292
    10-11-2018, 08:45 AM Go to last post
  2. Sticky Thread Sticky: Not Receiving A Glyph Authentication Code Email?

    Greetings Adventurers! There is currently an issue preventing some players from receiving Glyph authentication code emails. While we're working...

    Started by Fasti‎, 05-15-2015 01:28 AM
    24 Pages
    1 2 3 ... 24
    18 Archeage Team Post(s)
    • Replies: 239
    • Views: 43,560
    07-05-2018, 12:17 PM Go to last post
  3. Sticky Thread Sticky: Failed to Load Game Data error

    Previous version number - 391863 Current version number - 392755 If you've received this error, it means there was a data corruption during the...

    Started by Link‎, 09-08-2016 12:31 PM
    2 Archeage Team Post(s)
    • Replies: 2
    • Views: 9,615
    10-29-2016, 09:02 AM Go to last post
  4. Sticky Thread Sticky: Fixing Error 2025 Issues

    Hey everybody! One of the most common issues we see players having is the connection error #2025. I'm sure many of you are well aware of this...

    Started by ZamboniChaos‎, 03-18-2016 01:11 PM
    1 Archeage Team Post(s)
    • Replies: 0
    • Views: 5,432
    03-18-2016, 01:11 PM Go to last post
  5. Sticky Thread Sticky: Need Assistance? Contact our Support Team!

    Welcome to the ArcheAge Technical & Account Support section of the official ArcheAge forums! If you're actively experiencing an issue, please...

    Started by Scapes‎, 07-17-2014 08:31 AM
    • Replies: 0
    • Views: 24,429
    07-17-2014, 08:31 AM Go to last post
  1. GPU overheating?

    I'm wondering why my GPU's temperature is jumping to around 90c? I can play other high-end games on max setting without any problem. Is there...

    Started by shook1‎, 07-30-2014 08:36 PM
    • Replies: 8
    • Views: 3,822
    07-31-2014, 12:43 PM Go to last post
  2. ArcheAge Beta Known Issues

    This thread will be updated to reflect known issues that exist in the ArcheAge Beta client. --- The game crashes after the Crytek logo or...

    Started by Scapes‎, 07-17-2014 08:30 AM
    1 Archeage Team Post(s)
    • Replies: 1
    • Views: 15,335
    07-31-2014, 12:30 PM Go to last post
  3. Still getting Comp freeze/bsod

    CPU: AMD FX- 4100 quad-core GPU: Nvidia GTX 770 Everything is good system is not over heating and i have the game accessed to everything so no...

    Started by Toph‎, 07-31-2014 12:04 PM
    • Replies: 1
    • Views: 413
    07-31-2014, 12:28 PM Go to last post
  4. Crashing at loading (after character selection)

    is there any fix for it? im keep getting crashed after im selecting my character.. and it worked pretty good yesterday,reached level 10... :P

    Started by Kobotz‎, 07-31-2014 10:31 AM
    • Replies: 1
    • Views: 292
    07-31-2014, 11:59 AM Go to last post
  5. Gods Hve disconnected you... and then no quests displayed

    So i dont have that good internet and sometimes very rearly the game drops me out. I dont have problem with that but after i relaunched the game i...

    Started by Komato‎, 07-31-2014 09:52 AM
    • Replies: 2
    • Views: 702
    07-31-2014, 11:13 AM Go to last post
  6. Client closing automatic after trion, xlgames animation

    Game closing automatic after publisher animation. My PC have this specification: Processor AMD FX 6300 x6 8gb Ram Geforce gtx 760

    Started by Bruk‎, 07-31-2014 10:59 AM
    • Replies: 0
    • Views: 331
    07-31-2014, 10:59 AM Go to last post
  7. Servers Locations

    Hi guys, since my internet is kinda crappy in my town, I can't basically play without the aid of Battleping, therefore I would like to know if you...

    Started by Nareen‎, 07-31-2014 10:28 AM
    • Replies: 0
    • Views: 324
    07-31-2014, 10:28 AM Go to last post
  8. Still Crash after character selection~

    So it happened to me on the first and second CBT, the game always crashed after character selection when loading the world. my PC spec is not the...

    Started by LeonardNyo‎, 07-30-2014 08:26 PM
    • Replies: 3
    • Views: 567
    07-31-2014, 09:48 AM Go to last post
  9. The gods have disconnected you.

    Any known fix? Is ridiculous... i'm on 250mb connection, 6 stable ms in ANY game , there is no god capable of disconnecting me. Update :...

    Started by hardkoar‎, 07-31-2014 06:33 AM
    2 Pages
    1 2
    • Replies: 15
    • Views: 1,656
    07-31-2014, 09:23 AM Go to last post
  10. Reinstall Problem

    I am trying to reinstall the game and I saved the 23gb game_pak file so I wouldn't have to download everything again. Is there anyway to get the...

    Started by Xorcier‎, 07-30-2014 11:47 PM
    • Replies: 1
    • Views: 388
    07-31-2014, 07:52 AM Go to last post
  11. [Fixed] Archeage Crash after green image load up

    Hi guys! I just found out and by the help of this video i got an idea credits to video owner! i just share this whom have problem same with me ...

    Started by Senpaii‎, 07-31-2014 07:45 AM
    • Replies: 0
    • Views: 698
    07-31-2014, 07:45 AM Go to last post
  12. Bugg testing everything.

    I will test everything there is in the game. Meaning I will probably spend days out and nights in-to nights out trying to find buggs, and hoping to...

    Started by Ixozuxiz93‎, 07-31-2014 07:42 AM
    • Replies: 0
    • Views: 395
    07-31-2014, 07:42 AM Go to last post
  13. Keep crashing, please help...

    i keep crashing during the game, the crashing is random and doesnt seem to have a trigger, it's happened inside and out of combat as well as quests...

    Started by Dark Wolfy‎, 07-30-2014 04:16 PM
    • Replies: 4
    • Views: 884
    07-31-2014, 07:34 AM Go to last post
  14. Secondly Freezing

    When I was try to medium or high or ultra settings sometimes games is freezing secondly I did'nt understand why ? When I was enter the town or crowd...

    Started by tersagun‎, 07-31-2014 07:16 AM
    • Replies: 0
    • Views: 424
    07-31-2014, 07:16 AM Go to last post
  15. Patching problem?

    ArcheAge got done installing and when Glyph was applying the patch it froze at less than 15 seconds left. I tried to cancel so I could restart, or...

    Started by Kittie887‎, 07-30-2014 01:44 PM
    • Replies: 2
    • Views: 911
    07-31-2014, 06:18 AM Go to last post
  16. nVidia Graphics Card not working

    My nVidia GeForce GT540M graphics card suddenly not working after the second reset... Now I played archeage with Intel HD graphics card 3000, it is...

    Started by SamBR‎, 07-30-2014 01:49 AM
    • Replies: 5
    • Views: 2,576
    07-31-2014, 06:07 AM Go to last post
  17. Problem loading game

    I have a problem with the game crashing while it's loading, and esc doesn't fix the problem. It stutters and crashes. Am I missing something, how can...

    Started by badradical‎, 07-30-2014 04:37 PM
    • Replies: 3
    • Views: 641
    07-31-2014, 05:17 AM Go to last post
  18. Glyph launcher wont start game

    Launcher opens up fine, and everything is apparently up to date. So when I click 'play' just underneath it says 'Initialising' for about half a...

    Started by Whowantmagic‎, 07-31-2014 04:31 AM
    • Replies: 0
    • Views: 1,401
    07-31-2014, 04:31 AM Go to last post
  19. Crashes to Desktop Upon Entering World

    New player, was excited to get a beta key for this event. Sadly, that excitement was short lived. Whenever I launch the game and it finally loads...

    Started by Machineman‎, 07-31-2014 04:09 AM
    • Replies: 0
    • Views: 324
    07-31-2014, 04:09 AM Go to last post
  20. I am in Diamond Shore (Auroria) and I'm stuck here

    I came all the way here to set up farm house and I'm stuck here It won't even let me use my teleport book. I have 9 bound hereafter stone. It...

    Started by Corean‎, 07-18-2014 12:44 PM
    • Replies: 5
    • Views: 2,146
    07-31-2014, 02:44 AM Go to last post

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