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Forums: Game & Account Support

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  1. Sticky Thread Sticky: Purchase Assistance - Can't add payment method - "We are unable to complete your purchase" Error

    Greetings Adventurers! From time to time, players will run into an issue preventing them from adding a payment method, or completing a purchase....

    Started by Fasti‎, 01-17-2015 12:45 AM
    75 Pages
    1 2 3 ... 75
    • Replies: 744
    • Views: 120,925
    11-22-2018, 12:39 AM Go to last post
  2. Sticky Thread Sticky: Not Receiving A Glyph Authentication Code Email?

    Greetings Adventurers! There is currently an issue preventing some players from receiving Glyph authentication code emails. While we're working...

    Started by Fasti‎, 05-15-2015 01:28 AM
    25 Pages
    1 2 3 ... 25
    18 Archeage Team Post(s)
    • Replies: 243
    • Views: 45,066
    11-20-2018, 09:23 AM Go to last post
  3. Sticky Thread Sticky: Failed to Load Game Data error

    Previous version number - 391863 Current version number - 392755 If you've received this error, it means there was a data corruption during the...

    Started by Link‎, 09-08-2016 12:31 PM
    2 Archeage Team Post(s)
    • Replies: 2
    • Views: 10,006
    10-29-2016, 09:02 AM Go to last post
  4. Sticky Thread Sticky: Fixing Error 2025 Issues

    Hey everybody! One of the most common issues we see players having is the connection error #2025. I'm sure many of you are well aware of this...

    Started by ZamboniChaos‎, 03-18-2016 01:11 PM
    1 Archeage Team Post(s)
    • Replies: 0
    • Views: 5,644
    03-18-2016, 01:11 PM Go to last post
  5. Sticky Thread Sticky: Need Assistance? Contact our Support Team!

    Welcome to the ArcheAge Technical & Account Support section of the official ArcheAge forums! If you're actively experiencing an issue, please...

    Started by Scapes‎, 07-17-2014 08:31 AM
    • Replies: 0
    • Views: 24,687
    07-17-2014, 08:31 AM Go to last post
  1. Downloading the client

    Hi, I recently activated my CB2 key but I can't download the client. Whenever I click the "download now" option in glyph, nothing happens. Do I have...

    Started by mohashemian‎, 07-29-2014 02:16 PM
    • Replies: 2
    • Views: 499
    07-29-2014, 02:19 PM Go to last post
  2. Downloading

    Hello! I've already downloaded about 15GB of game. Now update starts from 0. What did happen? Could anyone help me? Thanks.

    Started by Agitto‎, 07-29-2014 07:54 AM
    • Replies: 2
    • Views: 618
    07-29-2014, 11:57 AM Go to last post
  3. Patch Restart?

    So, I was downloading the 21.9gb patch on the Glyph Client thing, and it was at 17.7gB, when I cancelled it for a few minutes. I then resumed it but...

    Started by Blackmist‎, 07-28-2014 02:45 PM
    • Replies: 4
    • Views: 1,748
    07-29-2014, 11:14 AM Go to last post
  4. Angry Game download

    Hi! I've got a problem downloading the Archeage Beta client. I had 50 something Gigabytes free space on my HDD when I started downloading the game...

    Started by Muerte92‎, 07-26-2014 01:24 AM
    2 Pages
    1 2
    • Replies: 14
    • Views: 3,851
    07-29-2014, 10:56 AM Go to last post
  5. Error 2028 please help!

    Hi all :) I have had this problem since this update came out today. I played the beta event 1 until it closed, managed to get myself a key for the...

    Started by Jonahmoter‎, 07-28-2014 11:27 PM
    2 Pages
    1 2
    • Replies: 17
    • Views: 2,013
    07-29-2014, 09:10 AM Go to last post
  6. Can TRION please acknowledge this issue

    http://forums.archeagegame.com/showthread.php?17639-BSOD-yet-again. If anyone from TRION would kindly look through this POPULAR thread in the...

    Started by Greeker84‎, 07-29-2014 05:02 AM
    • Replies: 0
    • Views: 507
    07-29-2014, 05:02 AM Go to last post
  7. Patch reset my download progress

    My internet connection is rather slow so I spent the last 3 days downloading most of the archeage beta (17/22GB). Today apparantly a small patch came...

    Started by TippEx‎, 07-29-2014 01:36 AM
    • Replies: 3
    • Views: 1,891
    07-29-2014, 02:25 AM Go to last post
  8. Unhappy I'm stupid, and freaking out.

    I sent a support ticket but I am scared they will take too long. OKAY! I bought the silver pack thing and ended up regretting it since I...

    Started by Angerpull‎, 07-29-2014 01:51 AM
    2 Pages
    1 2
    • Replies: 13
    • Views: 1,555
    07-29-2014, 02:23 AM Go to last post
  9. Poll Poll: Error 1010

    I want to mention that if I pick Norht America it works. Im from Romania-Europe btw. edit: Sorry the title is wrong , Its 1011 not 1010. EDIT2:...

    Started by extreamboy‎, 07-28-2014 11:15 AM
    2 Pages
    1 2
    • Replies: 17
    • Views: 3,853
    07-29-2014, 12:06 AM Go to last post
  10. Client Problem.

    Hey guys, Today I bought Archeage and applied the code in my account. but from Glyph client, it doesnt show Archeage as available game to...

    Started by Kangster‎, 07-28-2014 08:50 PM
    • Replies: 6
    • Views: 930
    07-28-2014, 09:58 PM Go to last post
  11. Is my desktop able to run ArcheAge on some nice settings?

    Hey guys, I'd like to know if my system can run this game, if anyone could give me advice on this i'd be very grateful! Also, if it runs smoothly...

    Started by Nixster89‎, 07-27-2014 03:31 PM
    • Replies: 6
    • Views: 936
    07-28-2014, 07:49 PM Go to last post
  12. Unhappy Downloading whole again?

    i almost downloaded 19 GB files. then when i restarted the launcher it downloads the whole client again? then it creates a new folder (200092) .

    Started by erwhinfl‎, 07-28-2014 04:13 PM
    • Replies: 1
    • Views: 718
    07-28-2014, 04:32 PM Go to last post
  13. Error #1011

    So I got a key, had it installing the other day and paused it due to my internet being terrible that day so I could try again today, opened it and it...

    Started by Maqnet‎, 07-28-2014 12:53 PM
    • Replies: 3
    • Views: 3,099
    07-28-2014, 02:11 PM Go to last post
  14. Custom Crest issue

    I can't see any custom crests that are made. I have graphics set on high for everything.

    Started by Loggy‎, 07-22-2014 07:56 AM
    • Replies: 3
    • Views: 1,061
    07-28-2014, 12:55 PM Go to last post
  15. Glyph says "Update" even though I've finished updating.

    I just finished updating Archeage in preparation for the upcoming Beta Weekend. Glyph, though, still says "Update" instead of "Play." Is it supposed...

    Started by Aurionin‎, 07-28-2014 12:10 PM
    • Replies: 1
    • Views: 525
    07-28-2014, 12:21 PM Go to last post
  16. Glyph client questions

    hello, im currently downloading archeage ,but i really want to pause the download and restart my pc. but i don't see a pausing method or anything, if...

    Started by kidnick‎, 07-28-2014 07:43 AM
    • Replies: 4
    • Views: 749
    07-28-2014, 09:06 AM Go to last post
  17. Can my computer run ArcheAge?

    Pentium(R) Dual-Core CPU E5200 @2.50GHz RAM: 4GB GPU: AMD Radeon HD 7700 Series

    Started by PokeDatHo‎, 07-25-2014 01:22 AM
    2 Pages
    1 2
    • Replies: 10
    • Views: 3,800
    07-28-2014, 08:22 AM Go to last post
  18. Error #1012 -

    Received the awaited Invite today (July 25th, 2014). Was super excited, have a long love of Trion for its products and its Business practices. ...

    Started by Soggybottoms‎, 07-25-2014 02:39 PM
    • Replies: 2
    • Views: 696
    07-28-2014, 06:14 AM Go to last post
  19. CBT2 need to download 23GB again ???

    CBT2 need to download 23GB again ???

    Started by BiksuTong‎, 07-26-2014 11:33 PM
    2 Pages
    1 2
    • Replies: 11
    • Views: 1,499
    07-28-2014, 03:47 AM Go to last post
  20. Low FPS when graphics are maxed, whats need changing or upgrading?

    Hey, so I have been constantly twinking with the graphic options to try and optimize my experience. I have found that the DirectX9 works a little...

    Started by Motley‎, 07-23-2014 09:15 PM
    2 Pages
    1 2
    • Replies: 12
    • Views: 4,453
    07-28-2014, 01:23 AM Go to last post

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