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  1. Sticky Thread Sticky: Purchase Assistance - Can't add payment method - "We are unable to complete your purchase" Error

    Greetings Adventurers! From time to time, players will run into an issue preventing them from adding a payment method, or completing a purchase....

    Started by Fasti‎, 01-17-2015 12:45 AM
    75 Pages
    1 2 3 ... 75
    • Replies: 749
    • Views: 123,448
    01-15-2019, 09:26 AM Go to last post
  2. Sticky Thread Sticky: Not Receiving A Glyph Authentication Code Email?

    Greetings Adventurers! There is currently an issue preventing some players from receiving Glyph authentication code emails. While we're working...

    Started by Fasti‎, 05-15-2015 01:28 AM
    25 Pages
    1 2 3 ... 25
    18 Archeage Team Post(s)
    • Replies: 246
    • Views: 46,520
    01-11-2019, 06:38 PM Go to last post
  3. Sticky Thread Sticky: Failed to Load Game Data error

    Previous version number - 391863 Current version number - 392755 If you've received this error, it means there was a data corruption during the...

    Started by Link‎, 09-08-2016 12:31 PM
    2 Archeage Team Post(s)
    • Replies: 2
    • Views: 10,325
    10-29-2016, 09:02 AM Go to last post
  4. Sticky Thread Sticky: Fixing Error 2025 Issues

    Hey everybody! One of the most common issues we see players having is the connection error #2025. I'm sure many of you are well aware of this...

    Started by ZamboniChaos‎, 03-18-2016 01:11 PM
    1 Archeage Team Post(s)
    • Replies: 0
    • Views: 5,813
    03-18-2016, 01:11 PM Go to last post
  5. Sticky Thread Sticky: Need Assistance? Contact our Support Team!

    Welcome to the ArcheAge Technical & Account Support section of the official ArcheAge forums! If you're actively experiencing an issue, please...

    Started by Scapes‎, 07-17-2014 08:31 AM
    • Replies: 0
    • Views: 24,848
    07-17-2014, 08:31 AM Go to last post
  1. Exclamation Archeage not working

    I launched Archeage and as soon as I saw the intro videos I kept pressing ESC to skip them all but as soon as all of the videos had finished and...

    Started by Santyclawse‎, 07-30-2014 11:18 AM
    • Replies: 1
    • Views: 566
    07-30-2014, 11:21 AM Go to last post
  2. Launcher Offline

    Hello, I have access on the beta for the 30 July. I downloaded the game but the button show offline, and i cannot run the game. I wanted to know...

    Started by bobludovic‎, 07-28-2014 12:39 AM
    3 Pages
    1 2 3
    • Replies: 22
    • Views: 4,136
    07-30-2014, 11:07 AM Go to last post
  3. Download done, patch taking forever

    So I downloaded the game yesterday for the beta, took forever but that's because of my internet, so fine. Today I started the launcher to see if I...

    Started by Sirrobert‎, 07-30-2014 06:29 AM
    • Replies: 6
    • Views: 7,219
    07-30-2014, 10:44 AM Go to last post
  4. I can't get into ArcheAge

    The closed Beta event has already started, but when I try to play the game, it always says it's offline. Any help?

    Started by xZenick‎, 07-30-2014 10:43 AM
    • Replies: 0
    • Views: 557
    07-30-2014, 10:43 AM Go to last post
  5. "Offline" Status on the launcher?

    I hit the play button and got to see half of a cinematic, then it crashed and now i'm getting the "offline" status where the play button was, is this...

    Started by Kix 7x‎, 07-30-2014 09:16 AM
    2 Pages
    1 2
    • Replies: 16
    • Views: 1,833
    07-30-2014, 10:41 AM Go to last post
  6. Exclamation Archeage offline?

    I checked at 6pm (conversion from 10am GMT-7) and it said that Archeage was offline but I thought fair enough as I had checked literally as the clock...

    Started by Santyclawse‎, 07-30-2014 10:40 AM
    • Replies: 1
    • Views: 992
    07-30-2014, 10:41 AM Go to last post
  7. Angry Anyone to Download Archeage without using Glyph client?

    The glyph client just doesnt seem to be working for me. I have installed the client but when i installed AA it got stuck at 22.2gb for like 5 hours....

    Started by Fragndnado‎, 07-30-2014 10:35 AM
    • Replies: 0
    • Views: 991
    07-30-2014, 10:35 AM Go to last post
  8. Purchased Founder but no Beta access.

    Hi, I have purchased the game in advance. I've not had an email confirmation of this from Trion, and thus no code for Beta...therefore I cannot...

    Started by Barney‎, 07-30-2014 01:58 AM
    • Replies: 5
    • Views: 582
    07-30-2014, 10:32 AM Go to last post
  9. Error 2024 and 2025

    it hit 10am for servers to open, i get on my glyph, it pops the 2024 error saying because of heavy traffic, was able to get to the archeage play...

    Started by TheArtisticFox‎, 07-30-2014 10:13 AM
    • Replies: 2
    • Views: 2,603
    07-30-2014, 10:20 AM Go to last post
  10. Download Client.

    This may have already been answered, and if so, I apologize for asking again. I am trying to download the client from Glyph, and everyone says it...

    Started by kryssie228‎, 07-30-2014 08:25 AM
    • Replies: 5
    • Views: 609
    07-30-2014, 10:15 AM Go to last post
  11. Glyph doesn't recognize previously installed Archeage

    I couldn't log in to Glyph all night, it kept showing Error #2025: Network connection timed out. So i decided to reinstall Glyph, now, Glyph doesn't...

    Started by Johannas‎, 07-21-2014 10:31 AM
    • Replies: 1
    • Views: 1,315
    07-30-2014, 09:58 AM Go to last post
  12. (Founder's pack) Is there a way to talk to Customer Support via Live Chat without logging in?

    My account is banned. Someone hacked my account apparently, according to Trion therefore it has been compromised. Trion support says they need to...

    Started by Corean‎, 07-28-2014 06:23 PM
    1 Archeage Team Post(s)
    • Replies: 6
    • Views: 1,333
    07-30-2014, 09:11 AM Go to last post
  13. Question Download Alpha and beta?

    So I bought the game yesterday the founders pack, so downloaded Alpha and played for a few hours, no real issues. I get on today and saw they had...

    Started by Honorable1‎, 07-30-2014 07:26 AM
    • Replies: 2
    • Views: 372
    07-30-2014, 07:40 AM Go to last post
  14. Purchased Gold through Steam and it won't let me update

    When I saw this game I was so excited to get into the beta that I purchased a founder pack, gold level. Steam downloaded the game alright and...

    Started by Adonanon‎, 07-30-2014 07:06 AM
    • Replies: 2
    • Views: 540
    07-30-2014, 07:25 AM Go to last post
  15. Game Doesnt Load Past Splash Art " once united."

    When i try to start up archeage after i've re-installed many times, and done a majority of the trouble shooting ive found on the forums. I've come...

    Started by Shot‎, 07-29-2014 01:32 AM
    • Replies: 4
    • Views: 535
    07-30-2014, 07:19 AM Go to last post
  16. Error 1005 and Downloads restarting

    Hi, Since yesterday i've downloaded the game 5 times completely And every time the same problem happens. Once the game finishes downloading, i get...

    Started by ChaosDragoon‎, 07-29-2014 09:42 AM
    • Replies: 9
    • Views: 2,892
    07-30-2014, 06:57 AM Go to last post
  17. About download space required & glyph launcher restrictions

    Well while i was downloading the beta, i made sure i had 48gb free space although a friend had tipped me over the fact that it would need about 20gb...

    Started by Biohazzard‎, 07-30-2014 06:33 AM
    • Replies: 0
    • Views: 550
    07-30-2014, 06:33 AM Go to last post
  18. So I bought beta from steam and now I'm wondering if I have to redownload AA since I got into the first beta from a giveaway

    Title says it all. Edit: Maybe I should say that I downloaded it from Glygh for first beta

    Started by Whyoming‎, 07-30-2014 06:18 AM
    • Replies: 2
    • Views: 312
    07-30-2014, 06:26 AM Go to last post
  19. Exclamation Got Founder Silver pack but no donwload

    okey as the title says, i got the Silver Founder pack and i know that i will have only beta access only, now the problem is that when i run Glyph...

    Started by dOOdOOp‎, 07-30-2014 02:16 AM
    2 Pages
    1 2
    • Replies: 16
    • Views: 1,766
    07-30-2014, 06:15 AM Go to last post
  20. I don't know if this is where I should post this but maybe someone can help me out.

    So I was wondering if I buy beta from steam do I use a different account with different characters or do I use the same account with the same...

    Started by Whyoming‎, 07-30-2014 05:54 AM
    • Replies: 2
    • Views: 426
    07-30-2014, 06:00 AM Go to last post

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