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Forums: Game & Account Support

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  1. Sticky Thread Sticky: Purchase Assistance - Can't add payment method - "We are unable to complete your purchase" Error

    Greetings Adventurers! From time to time, players will run into an issue preventing them from adding a payment method, or completing a purchase....

    Started by Fasti‎, 01-17-2015 12:45 AM
    74 Pages
    1 2 3 ... 74
    • Replies: 737
    • Views: 114,663
    Today, 10:30 AM Go to last post
  2. Sticky Thread Sticky: Not Receiving A Glyph Authentication Code Email?

    Greetings Adventurers! There is currently an issue preventing some players from receiving Glyph authentication code emails. While we're working...

    Started by Fasti‎, 05-15-2015 01:28 AM
    24 Pages
    1 2 3 ... 24
    18 Archeage Team Post(s)
    • Replies: 239
    • Views: 42,073
    07-05-2018, 12:17 PM Go to last post
  3. Sticky Thread Sticky: Failed to Load Game Data error

    Previous version number - 391863 Current version number - 392755 If you've received this error, it means there was a data corruption during the...

    Started by Link‎, 09-08-2016 12:31 PM
    2 Archeage Team Post(s)
    • Replies: 2
    • Views: 8,925
    10-29-2016, 09:02 AM Go to last post
  4. Sticky Thread Sticky: Fixing Error 2025 Issues

    Hey everybody! One of the most common issues we see players having is the connection error #2025. I'm sure many of you are well aware of this...

    Started by ZamboniChaos‎, 03-18-2016 01:11 PM
    1 Archeage Team Post(s)
    • Replies: 0
    • Views: 5,098
    03-18-2016, 01:11 PM Go to last post
  5. Sticky Thread Sticky: Need Assistance? Contact our Support Team!

    Welcome to the ArcheAge Technical & Account Support section of the official ArcheAge forums! If you're actively experiencing an issue, please...

    Started by Scapes‎, 07-17-2014 08:31 AM
    • Replies: 0
    • Views: 24,096
    07-17-2014, 08:31 AM Go to last post
  1. support is not available, check the forums

    I get this message every time I open the game past the cinematics, I don't know what is going on or where to look on the forums to help with this.

    Started by Theos‎, 07-17-2014 11:48 AM
    3 Pages
    1 2 3
    • Replies: 20
    • Views: 2,647
    07-17-2014, 12:45 PM Go to last post
  2. Exclamation Authentication error?

    I managed to get into the queue once, waited 15 minutes (just to get to position 900 lol), and then the Gods decided to disconnect me. Now all I'm...

    Started by MagicJohnson‎, 07-17-2014 11:56 AM
    2 Pages
    1 2
    • Replies: 14
    • Views: 3,338
    07-17-2014, 12:35 PM Go to last post
  3. Unhappy Problem with Beta Server

    "The god have disconnected you, check your connection" then I tried going in again and it gave me this "Support is unavailable right now"

    Started by DARKLORD‎, 07-17-2014 11:49 AM
    • Replies: 1
    • Views: 830
    07-17-2014, 12:32 PM Go to last post
  4. DC upon connection to aranzeb

    I closed archeage and now i cannot get back in. I keep on getting DCed immediately upon trying to connect

    Started by MacNicol1‎, 07-17-2014 12:14 PM
    • Replies: 0
    • Views: 880
    07-17-2014, 12:14 PM Go to last post

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