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Forums: Game & Account Support

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  1. Sticky Thread Sticky: Purchase Assistance - Can't add payment method - "We are unable to complete your purchase" Error

    Greetings Adventurers! From time to time, players will run into an issue preventing them from adding a payment method, or completing a purchase....

    Started by Fasti‎, 01-17-2015 12:45 AM
    75 Pages
    1 2 3 ... 75
    • Replies: 744
    • Views: 121,072
    11-22-2018, 12:39 AM Go to last post
  2. Sticky Thread Sticky: Not Receiving A Glyph Authentication Code Email?

    Greetings Adventurers! There is currently an issue preventing some players from receiving Glyph authentication code emails. While we're working...

    Started by Fasti‎, 05-15-2015 01:28 AM
    25 Pages
    1 2 3 ... 25
    18 Archeage Team Post(s)
    • Replies: 243
    • Views: 45,240
    11-20-2018, 09:23 AM Go to last post
  3. Sticky Thread Sticky: Failed to Load Game Data error

    Previous version number - 391863 Current version number - 392755 If you've received this error, it means there was a data corruption during the...

    Started by Link‎, 09-08-2016 12:31 PM
    2 Archeage Team Post(s)
    • Replies: 2
    • Views: 10,036
    10-29-2016, 09:02 AM Go to last post
  4. Sticky Thread Sticky: Fixing Error 2025 Issues

    Hey everybody! One of the most common issues we see players having is the connection error #2025. I'm sure many of you are well aware of this...

    Started by ZamboniChaos‎, 03-18-2016 01:11 PM
    1 Archeage Team Post(s)
    • Replies: 0
    • Views: 5,659
    03-18-2016, 01:11 PM Go to last post
  5. Sticky Thread Sticky: Need Assistance? Contact our Support Team!

    Welcome to the ArcheAge Technical & Account Support section of the official ArcheAge forums! If you're actively experiencing an issue, please...

    Started by Scapes‎, 07-17-2014 08:31 AM
    • Replies: 0
    • Views: 24,701
    07-17-2014, 08:31 AM Go to last post
  1. Gamemaster

    I keep getting dced by gamemaster..................why?

    Started by Freekie‎, 07-24-2014 06:19 PM
    2 Pages
    1 2
    • Replies: 13
    • Views: 2,735
    07-26-2014, 12:45 AM Go to last post
  2. Computer locking up halfway through update?

    So I have been having this issue with updating Archeage for about 7 - 8 hours. Halfway through the update my computer locks up and I have to force...

    Started by VaraKnightly‎, 07-26-2014 12:39 AM
    • Replies: 0
    • Views: 466
    07-26-2014, 12:39 AM Go to last post
  3. download speed

    Hello all !!! When i try to download the game with Glyph it download at 0.1 ko/s !!! If someone can help me !!! Thanks !!!

    Started by lenaic‎, 07-25-2014 10:37 PM
    • Replies: 0
    • Views: 329
    07-25-2014, 10:37 PM Go to last post
  4. @Scapes Questions for upcoming CBT2

    During CBT1, there were many people, including me, were unable to start the game (i.e click Start game and nothing happened, no HackShield...

    Started by Yoshino‎, 07-25-2014 12:15 PM
    • Replies: 0
    • Views: 260
    07-25-2014, 12:15 PM Go to last post
  5. Says Alpha is down for maintenance when it's not

    I got a message disconnect by the gods, and when I logged back in, it says the Alpha server is down for maintenance. Just to make sure I checked with...

    Started by AzureKami‎, 07-25-2014 11:23 AM
    • Replies: 0
    • Views: 359
    07-25-2014, 11:23 AM Go to last post
  6. Beta key issue

    I signed up for a beta key along with a group of friends, they have received all of them instantly and I am still without one thirty minutes later. I...

    Started by killstealphil‎, 07-25-2014 10:30 AM
    • Replies: 0
    • Views: 334
    07-25-2014, 10:30 AM Go to last post
  7. Error #1003 There was an error downloading update files.

    Hey I got a beta key and decided I would go ahead and install the game. I'm running it as admin. My downlod starts and gets right under the 'D'...

    Started by Scipio‎, 07-25-2014 08:01 AM
    • Replies: 1
    • Views: 1,266
    07-25-2014, 09:22 AM Go to last post
  8. Hello fatal error when I try to open archeage

    Hello boys and girls also officers I have a huge problem from the beginning I thought its pc crash but unfortunately not..my computer guy said its...

    Started by BlackDynamite‎, 07-25-2014 08:54 AM
    • Replies: 1
    • Views: 1,838
    07-25-2014, 09:13 AM Go to last post
  9. Beta key added, download unavailable ...

    Hello ! I have added a code to CBT2 at www.archeagegame.com/redeem and I have added a code on my account, but unfortunately I don't have ArcheAge in...

    Started by marcin1509‎, 07-25-2014 03:41 AM
    • Replies: 2
    • Views: 1,396
    07-25-2014, 06:49 AM Go to last post
  10. Overheating my GPU

    During the last beta test, I was running ArcheAge on full graphics, normally my PC would have no problem running any game on full graphics without...

    Started by Tree‎, 07-24-2014 02:50 AM
    • Replies: 7
    • Views: 3,966
    07-25-2014, 01:12 AM Go to last post
  11. How to solve all technical issues!!!

    Maybe you guys can start by actually acquiring knowledge of how computers work. :cool: Stay Classy San Diego

    Started by Batfro‎, 07-24-2014 08:33 PM
    • Replies: 0
    • Views: 664
    07-24-2014, 08:33 PM Go to last post
  12. Support. What Support?

    I have installed and uninstalled this game twice and, with a slow connection it has taken me four days to do so and still I cannot get past the...

    Started by Bonypart‎, 07-22-2014 09:09 AM
    • Replies: 4
    • Views: 1,072
    07-24-2014, 05:50 PM Go to last post
  13. Offline

    The servers are still offline? remains in place for offline play When the servers go back? Thanks

    Started by Meiazero‎, 07-23-2014 11:11 AM
    • Replies: 4
    • Views: 822
    07-23-2014, 06:19 PM Go to last post
  14. Angry The gods have disconnected you ( read) help if you can fast as possible PLease

    (Alpha server and server not offline ) Hi guys the gods have disconnected you this has happen for 2 whole days and after that it worked than after 1...

    Started by pirateking‎, 07-23-2014 02:14 AM
    • Replies: 2
    • Views: 486
    07-23-2014, 02:17 AM Go to last post
  15. Are we noticed?

    I would love to see a new forum feature that would show if a Trion employee has read a post and when it was done. There are a lot of posts that...

    Started by Kalix‎, 07-23-2014 02:12 AM
    • Replies: 0
    • Views: 505
    07-23-2014, 02:12 AM Go to last post
  16. Why am I getting a direct X error everytime I try to start the game?

    I never have problems like these, I have Direct x 11 installed and play games on my laptop all the time, yet I cant play ArchAge because I keep...

    Started by cantthink278‎, 07-17-2014 11:27 AM
    • Replies: 7
    • Views: 5,992
    07-23-2014, 01:54 AM Go to last post
  17. game wont load past "once united"

    So ive been playing alpha for a while now and yesterday i played most of the day. After taking a break for about an hour i get back and splash screen...

    Started by Rewhymo‎, 07-22-2014 06:14 AM
    • Replies: 4
    • Views: 1,708
    07-22-2014, 11:53 PM Go to last post
  18. What do I need to upgrade?

    I have all od my settings as low as possible and disabled options like shadows but the lag makes the game unplayable? Is it because they have crammed...

    Started by cojultad‎, 07-20-2014 03:00 PM
    2 Pages
    1 2
    • Replies: 15
    • Views: 2,792
    07-22-2014, 06:28 PM Go to last post
  19. Exclamation Another Error 1003 solution

    I know there are still a few people who are having an issue with error 1003 while trying to download. Those of you who are trying to download to an...

    Started by ColdNorthMenace‎, 07-22-2014 05:56 PM
    • Replies: 0
    • Views: 989
    07-22-2014, 05:56 PM Go to last post
  20. Submitted ticket about hackshield, reply was my account was compromised...............it wasnt.

    Submitted ticket about hackshield, reply was my account was compromised...............it wasnt. Hackshield was clashing with a program on my...

    Started by boredmuse‎, 07-22-2014 04:01 PM
    • Replies: 0
    • Views: 406
    07-22-2014, 04:01 PM Go to last post

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