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Forums: Game & Account Support

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  1. Sticky Thread Sticky: Purchase Assistance - Can't add payment method - "We are unable to complete your purchase" Error

    Greetings Adventurers! From time to time, players will run into an issue preventing them from adding a payment method, or completing a purchase....

    Started by Fasti‎, 01-17-2015 12:45 AM
    74 Pages
    1 2 3 ... 74
    • Replies: 739
    • Views: 117,552
    09-06-2018, 09:47 AM Go to last post
  2. Sticky Thread Sticky: Not Receiving A Glyph Authentication Code Email?

    Greetings Adventurers! There is currently an issue preventing some players from receiving Glyph authentication code emails. While we're working...

    Started by Fasti‎, 05-15-2015 01:28 AM
    24 Pages
    1 2 3 ... 24
    18 Archeage Team Post(s)
    • Replies: 239
    • Views: 43,284
    07-05-2018, 12:17 PM Go to last post
  3. Sticky Thread Sticky: Failed to Load Game Data error

    Previous version number - 391863 Current version number - 392755 If you've received this error, it means there was a data corruption during the...

    Started by Link‎, 09-08-2016 12:31 PM
    2 Archeage Team Post(s)
    • Replies: 2
    • Views: 9,449
    10-29-2016, 09:02 AM Go to last post
  4. Sticky Thread Sticky: Fixing Error 2025 Issues

    Hey everybody! One of the most common issues we see players having is the connection error #2025. I'm sure many of you are well aware of this...

    Started by ZamboniChaos‎, 03-18-2016 01:11 PM
    1 Archeage Team Post(s)
    • Replies: 0
    • Views: 5,366
    03-18-2016, 01:11 PM Go to last post
  5. Sticky Thread Sticky: Need Assistance? Contact our Support Team!

    Welcome to the ArcheAge Technical & Account Support section of the official ArcheAge forums! If you're actively experiencing an issue, please...

    Started by Scapes‎, 07-17-2014 08:31 AM
    • Replies: 0
    • Views: 24,362
    07-17-2014, 08:31 AM Go to last post
  1. Not showing up in Glyph Library

    Restarted, reinstalled Glyph, still not in Library after 3 days. No response at all from Support.

    Started by DouglasQuaid‎, 07-18-2014 06:06 PM
    • Replies: 0
    • Views: 746
    07-18-2014, 06:06 PM Go to last post
  2. That's not fair trion =/

    I paid money for these beta events, only them being 3-5 days or so. The first day it works fine, i play for about 3 hours. I turn on my computer...

    Started by O dukes‎, 07-18-2014 02:36 PM
    • Replies: 4
    • Views: 716
    07-18-2014, 05:36 PM Go to last post
  3. Unable to access game

    I'm currently trying to run Archeage on Windows 8. Whenever I click the 'play' button from the Glyph client, nothing happens. I have tried running as...

    Started by Sonnet‎, 07-18-2014 03:55 PM
    • Replies: 3
    • Views: 619
    07-18-2014, 05:34 PM Go to last post
  4. Remove Hshield please

    Been reading stuff on Hshield for 2 days now. As far as I could gather, this is very, very weak and problematic software. Wherever I go, I see...

    Started by Kal El‎, 07-18-2014 05:09 PM
    • Replies: 2
    • Views: 831
    07-18-2014, 05:17 PM Go to last post
  5. Question Sluggish FPS in towns

    Started playing the beta and noticed pretty low FPS in towns, but outside of towns fps is pretty smooth, 55-60+ (I have v sync enabled, but have...

    Started by VillainyT‎, 07-18-2014 04:55 PM
    • Replies: 0
    • Views: 631
    07-18-2014, 04:55 PM Go to last post
  6. Exclamation Crashes after loading

    When I start the loading I get the Logos and then I get a black screen with a sound loop, then it crashes back to desktop. I have tried starting...

    Started by AussiePanther‎, 07-18-2014 01:56 AM
    • Replies: 3
    • Views: 1,908
    07-18-2014, 04:45 PM Go to last post
  7. Unhappy Can't load past the splash screen!

    Alright gentlemen.. and ladies.. Whenever I launch ArcheAge, It can only get through half the words on the splash screen- then the game closes......

    Started by Gumbee‎, 07-18-2014 10:15 AM
    • Replies: 9
    • Views: 3,637
    07-18-2014, 04:02 PM Go to last post
  8. Going inside or outside buildings

    Hi there , As the title says , this is a weird bug/glitch or call it whatever u like , when i go inside or outside of buildings , my whole...

    Started by shadowhaz‎, 07-18-2014 03:53 PM
    • Replies: 0
    • Views: 426
    07-18-2014, 03:53 PM Go to last post
  9. Again?

    Missing cash shop credits- had 5420 when I logged off- logged back on and 0

    Started by Ashvau‎, 07-18-2014 03:34 PM
    • Replies: 0
    • Views: 479
    07-18-2014, 03:34 PM Go to last post
  10. Windowed fullscreen option?

    or borderless windowed - whichever u call it. its quite standard to have it on the games these days - why not acheage Oo

    Started by Ketec‎, 07-17-2014 02:59 PM
    • Replies: 1
    • Views: 673
    07-18-2014, 02:09 PM Go to last post
  11. Unhappy Cannot see archeage in my library . ( bought a silver founders pack )

    So i bought archeage awhile back and i still cant see it in my library :( i tried relogging but nothing happend . if people found a solution it would...

    Started by skillage18‎, 07-18-2014 01:11 PM
    • Replies: 2
    • Views: 536
    07-18-2014, 01:29 PM Go to last post
  12. Authentication Error

    in the Glyph client(?) i got this while trying to access Archeage

    Started by darkchaos125‎, 07-18-2014 01:35 AM
    • Replies: 2
    • Views: 1,145
    07-18-2014, 11:05 AM Go to last post
  13. minimal play time

    I'm crashing almost every 5 minutes with no error message popping up, I've disabled my anti-virus and firewalls but still crash. I've lower my...

    Started by Ferk‎, 07-18-2014 09:34 AM
    • Replies: 0
    • Views: 594
    07-18-2014, 09:34 AM Go to last post
  14. Game Force to AutoClose with out error.

    as the title say i need help i already playing the game since the CBT start but there are times that my game window will close with out error pop out...

    Started by Haimerej‎, 07-18-2014 09:16 AM
    • Replies: 0
    • Views: 559
    07-18-2014, 09:16 AM Go to last post
  15. Constant black screen

    Anyone else having constant black screen during gameplay, every few min in game will get turned black.....:(:(

    Started by Dksopp‎, 07-18-2014 08:52 AM
    • Replies: 0
    • Views: 548
    07-18-2014, 08:52 AM Go to last post
  16. Freezes when trying to connect to server.

    Hi im on EU, and i've tried with both servers. When i select either server and click connect. The game freezes. I've tried multiple times and I...

    Started by Aco‎, 07-18-2014 07:41 AM
    • Replies: 0
    • Views: 645
    07-18-2014, 07:41 AM Go to last post
  17. Archeage making comp go to blue screen, anti virus is off.

    as topic states

    Started by Toph‎, 07-17-2014 02:13 PM
    • Replies: 2
    • Views: 1,916
    07-18-2014, 07:38 AM Go to last post
  18. Can't even get past cinematics?

    Hey, When I launch the game, I get to the opening TRION cinematics then I tried waiting it out, the cinematics stopped, the mouse appeared then it...

    Started by Dose‎, 07-17-2014 10:52 AM
    5 Pages
    1 2 3 ... 5
    • Replies: 41
    • Views: 9,235
    07-18-2014, 07:19 AM Go to last post
  19. Odd FPS drop

    Greetings, first, I'd like to apologise for my english. :) PC specs: i7-2600k @ 4,4GHz GTX 780ti 8GB DDR3

    Started by raFF‎, 07-17-2014 03:29 PM
    • Replies: 4
    • Views: 887
    07-18-2014, 05:50 AM Go to last post
  20. Force closes

    After i started the game , it forces closes on me a lot of time without giving me any error . need help !

    Started by Ostyrion‎, 07-18-2014 04:15 AM
    • Replies: 2
    • Views: 1,609
    07-18-2014, 04:49 AM Go to last post

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