Search:

Type: Posts; User: Carendash

Page 1 of 5 1 2 3 4

Search: Search took 0.02 seconds.

  1. Replies
    3
    Views
    10,976

    Greetings, We are sorry for the delay on the...

    Greetings,

    We are sorry for the delay on the compensations.
    Every compensation is currently in the process of being provided.
    If you did not receive any in the next 24 hours please contact the...
  2. [Complete] PTS Maintenance - 7AM PDT / 2PM UTC - 21st of June

    Greetings,

    We have to bring down the PTS for a maintenance on June 21st at 7AM PDT / 2PM UTC.

    This update will be approximate ~465 MB and includes the Echoes of Hiram update!
    If all goes well...
  3. Replies
    48
    Views
    2,277

    Heya, We've reached out to XL for them to...

    Heya,

    We've reached out to XL for them to investigate.
    As handled in the past, we're not restoring these items but we'll let you know about the answer of XL.
  4. Greetings, The Servers are up and running. ...

    Greetings,

    The Servers are up and running.

    Thank you for your patience!

    ~The ArcheAge Team
  5. Greetings, We are shortly before opening the...

    Greetings,

    We are shortly before opening the servers for you, right now we are going through some checks to ensure everything is up and running.

    We will let you know once they are back online.
  6. Hey Firenation, We were working on the auth...

    Hey Firenation,

    We were working on the auth servers and mentioned that there will be a short amount of time when you will not be able to login in the forums.
    Please make sure you always check the...
  7. Replies
    10
    Views
    324

    Hey Ivania, as mentioned we worked on the auth...

    Hey Ivania,
    as mentioned we worked on the auth servers and also said that you might experience a short amount of time where you could not login.
    The login is working as intended again.
    Please...
  8. Replies
    1
    Views
    445

    Greetings, The Logins should be working as...

    Greetings,

    The Logins should be working as intended again.
    Thank you for your patience.

    ~The ArcheAge Team
  9. Replies
    1
    Views
    445

    [COMPLETE] EU Login Maintenance

    Greetings,

    We are currently working on the auth servers which could lead to not being able to login for a short amount of time.

    We will let you know once the login is working as intended again....
  10. Greetings, The PTS is back online and the...

    Greetings,

    The PTS is back online and the character creation should be working again.
    Please let us know if you see any other issue.

    ~The ArcheAge Team
  11. Replies
    3
    Views
    10,976

    Greetings, We are working on the compensation...

    Greetings,

    We are working on the compensation pack for all the maintenances and crashes you experienced in the past.
    While we are still working on the server stability we know you'd like to know...
  12. Replies
    16
    Views
    1,832

    Heya, Barring any unexpected issues, we intend...

    Heya,

    Barring any unexpected issues, we intend to have PTS up for Echoes of Hiram before it goes live on EU and NA servers.

    We will let you know about a date as soon as possible.
  13. Replies
    48
    Views
    2,277

    Heya, We understand the frustration which...

    Heya,

    We understand the frustration which comes up when your livestock items disappear.
    Unfortunately, we are unable to reimburse livestock items, due to the many possible ways they can be lost.
  14. Replies
    3
    Views
    1,143

    Greetings, The NA servers are back online! ...

    Greetings,

    The NA servers are back online!

    Thank you for your patience

    ~The ArcheAge Team
  15. Replies
    4
    Views
    369

    PTS Marketplace Updated

    Heya,

    The Marketplace for PTS has been updated.

    Feel free to check it out!

    ~The ArcheAge Team
  16. Replies
    1
    Views
    3,351

    Greetings, Purchases via Steam are available...

    Greetings,

    Purchases via Steam are available again.

    In case you are running into an issue where you cannot see the updated store page to purchase your desired goods, we recommend clearing the...
  17. Replies
    3
    Views
    1,143

    NA Maintenance - 8AM PDT - June 12

    Greetings,

    We're bringing ArcheAge NA servers offline for maintenance at 8AM PDT on Wednesday, June 12th.

    This patch will be approximately ~68 MB.
    The downtime is estimated to be about 2...
  18. [COMPLETE] EU Maintenance - 8AM UTC - June 12

    Greetings,

    We're bringing ArcheAge EU servers offline for maintenance at 8AM UTC on Wednesday, June 12th.

    This patch will be approximately ~68 MB.
    The downtime is estimated to be about 2...
  19. Heya, Please always make sure to report...

    Heya,

    Please always make sure to report suspicious activities like botting.
    We take those very serious and the customer service will take care about it.
    While creating a ticket for botting we...
  20. Replies
    27
    Views
    1,182

    Heya, The Login servers are back online and...

    Heya,

    The Login servers are back online and you can connect to your servers again.
    Please make sure to always check the server status threads for those issues and updates.
  21. Replies
    17
    Views
    1,785

    Heya, The Login servers are working as...

    Heya,

    The Login servers are working as intended again.

    Thank you for your reports and patience

    ~The ArcheAge Team
  22. Replies
    17
    Views
    1,785

    [COMPLETE] EU Server - Login Issues June 10

    Greetings,

    We are aware that the login on EU servers is not possible right now.
    The team is working on it and will open the logins as soon as possible again.

    ~The ArcheAge Team
  23. Replies
    47
    Views
    5,830

    Greetings, Taris and Jakar are back online. ...

    Greetings,

    Taris and Jakar are back online.

    Thank you for your patience
    ~The ArcheAge Team
  24. Replies
    47
    Views
    5,830

    We were working on the compensation pack and the...

    We were working on the compensation pack and the content of it.

    Please respect that the stability issues have a higher priority than the compensation pack.

    We will post updates about the...
  25. Replies
    47
    Views
    5,830

    Currently, there is not an ETA. We are still...

    Currently, there is not an ETA.
    We are still working on bringing them back and will let you know once there is an ETA to spread.

    ~The ArcheAge Team
Results 1 to 25 of 118
Page 1 of 5 1 2 3 4