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Type: Posts; User: Tinen

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  1. Sticky: PTS Downtime - 5/22-18 at 11AM PDT (1800 UTC)

    Greetings, testers!

    We will be bringing down PTS for maintenance. Downtime is expected to be 90 minutes, and this update includes the fix for the Grimghast Rift not spawning correctly. We...
  2. Vengeance is open! The marketplace update this...

    Vengeance is open!

    The marketplace update this afternoon will include the phase 2 changes.
  3. Greetings, everyone! All servers, with the...

    Greetings, everyone!

    All servers, with the exception of Vengeance, have been unlocked. Vengeance was wanting to continue taking a nap, but we're in the process of rousing it, and should be able to...
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    As Yudis mentioned, the marketplace has not yet...

    As Yudis mentioned, the marketplace has not yet been updated, and is still being worked on.
  5. PTS Downtime - May Update/FS Phase 2 - 5/15/18 at 2PM PDT (2100 UTC)

    Greetings, testers!

    We will be bringing the PTS offline today for an update at 2PM PDT (2100 UTC). This is for the May Update, which includes Phase 2 for Fresh Start servers. Expected downtime is...
  6. PTS Downtime - 5/9/18 - 2PM PDT (2100 UTC) [COMPLETE]

    Greetings, testers!

    The PTS will be brought offline for an update today, May 9th, at 2PM PDT (2100 UTC). With this update, the marketplace will also be updated. Downtime is expected to last 90...
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    Just to clarify - you will still get the Golden...

    Just to clarify - you will still get the Golden Token from the third purchase. However, as the items they provide are not available yet, they will not be able to redeemed until such a time as that...
  8. ArcheAge North American Server Maintenance: May 5, 2018 at 12:00 AM PDT (7AM UTC)

    Greetings, adventurers!

    We will be restarting the North American servers at 12:00 AM PDT, in order to implement a fix for the "Usage Failed" error on vehicles after using Rider's Escape. Downtime...
  9. ArcheAge EU Server Maintenance: May 5, 2018 at 6:00 AM PDT (PDT +7)

    Greetings, adventurers!

    We will be restarting the European servers at 6:00 AM UTC, in order to implement a fix for the "Usage Failed" error on vehicles after using Rider's Escape. Downtime is...
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    We're aware of this issue, and opening a critical...

    We're aware of this issue, and opening a critical bug with XL for a fix on this as soon as possible.
  11. PTS Downtime - 5/1/18 - 12 PM PDT (7 PM UTC)

    Greetings, testers!

    We will be bringing the PTS offline for an update today at 12PM PDT (7 PM UTC). This update will reinstate the gold charge for changing skills. Downtime is expected to be 90...
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    Howdy, folks. Just wanted to hop in and clear up...

    Howdy, folks. Just wanted to hop in and clear up some confusion - the second phase of Fresh Start is not starting this week. We will have an announcement soon to confirm the date, as well as all the...
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    Yes, I just got with the support team to clear up...

    Yes, I just got with the support team to clear up any confusion around this. If you had been denied previously on this, re-open your ticket and they should be able to help.
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    Hey folks! This is something that we've opened a...

    Hey folks! This is something that we've opened a bug with XL for, as there is no way for players to revert back to a normal farm should they wish to upgrade. If you have remodeled to this farm, and...
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    PTS Downtime - 4/23/18 1PM PDT (8PM UTC)

    Greetings, testers!

    We will be bringing PTS offline for an update today at 1PM PDT (8PM UTC). Downtime is expected to last approximately 90 minutes. This update includes a possible fix for the...
  16. Hey everyone! We need to do another restart in 30...

    Hey everyone! We need to do another restart in 30 minutes, and would like everyone to check the status of those items after we come back online. We're expecting to be down about 45 minutes.
  17. PTS Downtime - 4/21/18 - 1 PM PDT (8 PM UTC)

    Greetings, testers!

    We'll be bringing PTS offline today to apply a hotfix. This should resolve the issues with "Requirements not met" when attempting to use items. Downtime is expected to be 60...
  18. PTS Downtime - 4/18/18 (4:30 PM PDT (11:30 PM UTC)

    Greetings, testers!

    We will be bringing PTS offline for maintenance at 4:30 PM PDT (11:30 PM UTC). This will be to bring us up to the current live build, as well as some backend maintenance....
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    Taking a look at this right now!

    Taking a look at this right now!
  20. Hey there, everyone. We've got another test we...

    Hey there, everyone. We've got another test we want to perform on PTS, which means it will be online for an additional 24 hours. The new closing time for PTS is 4/12/18 at 3PM PDT (2200 UTC).
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    Conviction is back online, and open to players...

    Conviction is back online, and open to players once again.
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    http://forums.archeagegame.com/showthread.php?3403...

    http://forums.archeagegame.com/showthread.php?340313-ArcheAge-NA-Conviction-Service-Interruption
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    ArcheAge NA Conviction: Service Interruption

    Greetings, everyone!

    We're aware that Conviction is currently not available, and the team is working to bring it back as soon as possible. I'll post updates here when we have more information, and...
  24. PTS Online for short testing phase - 4/10/18

    Greetings, testers!

    The PTS has been brought back online for a short testing phase, which will last 24 hours. During this time, players are more than welcome to take any steps to protect their...
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    PTS Offline - 4/6/18

    Greetings testers!

    With the release of Legends Returns onto the live servers, PTS will be going offline today at 12:20 PM PDT. It will be brought online for specific testing periods going forward...
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