Search:

Type: Posts; User: iArches

Page 1 of 5 1 2 3 4

Search: Search took 0.04 seconds.

  1. Replies
    3
    Views
    242

    Hey ZanGeetsu! If you believe that a user is...

    Hey ZanGeetsu!
    If you believe that a user is gaining an unfair advantage by cheating please submit a ticket to Customer Support for review.
  2. Replies
    13
    Views
    455

    Hello everyone, It seems that the fluffy...

    Hello everyone,
    It seems that the fluffy commands have been restored! Please let us know if you are still having issues with fluffy commands so we can report it to the team.
  3. Replies
    0
    Views
    531

    Balloon Magithopter - Missing Translation

    Hello everyone,

    The new marketplace update is now available.

    We are currently aware that the skills of the Balloon Magithopter are in Korean. The English translation will arrive in an upcoming...
  4. Compensation has been mentioned numerous times...

    Compensation has been mentioned numerous times throughout the many maintenances on EU. There is a thread addressing it here.

    Compensation will be granted once the issues on EU servers are...
  5. Replies
    1
    Views
    57

    Hey Damms, You can always send a ticket to...

    Hey Damms,
    You can always send a ticket to support and then post your in-game name, server and ticket # in this thread. We check this weekly.

    Sorry about the inconvenience!
  6. We are still looking into the issue regarding...

    We are still looking into the issue regarding Dungeon Overloads. However, this maintenance should improve the server stability as well as the dungeon overload issue. If people are still experiencing...
  7. Hello everyone, All the EU servers are now...

    Hello everyone,

    All the EU servers are now fixed. We apologize for that!

    Thank you for your patience
  8. Hey everyone, Thank you for the reports. We're...

    Hey everyone,

    Thank you for the reports. We're investigating why there's a queue right now!
  9. The Maintenance is complete and the servers are...

    The Maintenance is complete and the servers are open!

    Thank you to everyone for your patience.
  10. So some updates and answers: From what I...

    So some updates and answers:
    From what I understand from the team, we're making good time!

    Additionally let me respond to some players:

    Marketplace updates are separate from game updates!...
  11. Replies
    24
    Views
    2,622

    The Mother's Blessing event will run until June...

    The Mother's Blessing event will run until June 4th!
  12. Hello Majro, Since Archeage is supported in both...

    Hello Majro,
    Since Archeage is supported in both German and French as well as English, they are allowed to provide their feedback in the official threads as well. Official Threads are not typically...
  13. Hello everyone, The NA servers are back up! ...

    Hello everyone,

    The NA servers are back up!

    Thank you for your patience during this downtime!
  14. Hello jumpsolid, As mentioned in the first post...

    Hello jumpsolid,
    As mentioned in the first post of the thread, this maintenance for EU contains some server improvements that should assist with the server stability issues that are present on EU....
  15. Absolutely I can answer that! 1. The servers...

    Absolutely I can answer that!
    1. The servers were extended for an additional 5 hours, making the estimated time 10 hours in total for this maintenance at this current time.

    2. As maintenances can...
  16. Replies
    3
    Views
    372

    Hello Alainsoral, The system is working as...

    Hello Alainsoral,

    The system is working as intended so your jail time will not be decreased by any amount. The Pirate faction underwent some changes in the 5.1 Patch, changing the requirements and...
  17. Yes, EU is getting some server improvements to...

    Yes, EU is getting some server improvements to assist with the server stability as stated in the EU downtime post. Since this issue has only been happening on EU, only EU's maintenance was extended...
  18. Thread: APEX Issue

    by iArches
    Replies
    3
    Views
    383

    Customer support will be able to grant you the...

    Customer support will be able to grant you the missing APEX! Have you sent a ticket yet?
  19. [Completed] Archeage NA Maintenance - 8AM PDT - May 23

    Hello everyone,
    We're bringing ArcheAge NA servers offline for maintenance and patch at 8AM PDT on Thursday, May 23rd.

    This patch will be approximately ~69 MB.
    The downtime is estimated to be...
  20. [Complete] Archeage EU Maintenance - 8AM UTC - May 23

    Hello everyone,
    We're bringing ArcheAge EU servers offline for maintenance and patch at 8AM UTC on Thursday, May 23rd. This maintenance will include some server improvements to assist with the...
  21. Replies
    0
    Views
    2,257

    Regarding EU Compensation

    Hello everyone,
    There have been a few long maintenances on the EU server to assist in the stability and latency of the servers as well as various hardware maintenances. These hardware maintenances,...
  22. Hey everyone, Taris is back up! Jakar will need...

    Hey everyone,
    Taris is back up! Jakar will need a few more minutes but should be following closely.

    EDIT: Jakar is online too! Thank you guys for your reports :)
  23. A different official thread will be posted...

    A different official thread will be posted regarding compensation.
  24. Oh boy, those darn hamsters. In all...

    Oh boy, those darn hamsters.

    In all seriousness, we're investigating the server being in the wrong time zone right now.
    I'll everyone know what the plan is from here! Thank you for the reports
    ...
  25. Soooooo... Our EU server hamsters may or may not...

    Soooooo...
    Our EU server hamsters may or may not have fallen off their wheels. We got some more, and any issues we ran into seemed to have encountered before opening. Super hamsters I guess?
    ...
Results 1 to 25 of 119
Page 1 of 5 1 2 3 4