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Type: Posts; User: Myru

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  1. Hello~ So I don't typically have access to...

    Hello~

    So I don't typically have access to tickets, so if you have photos to help with this please post them here too. But I did ask someone to help with showing the pictures from the ticket. And...
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    Hello~ You should be getting the new one today...

    Hello~

    You should be getting the new one today and the old one should be taken care of. If anyone still has an old Speedboat, at this point please contact CS about it and they should be able to...
  3. Hello~ I am mostly responding to let you know...

    Hello~

    I am mostly responding to let you know I'm asking XL about any specific items/rules that could stop certain items to be in the Crafting Request system. Since this item is crafted at the...
  4. Hello Thank you for the report. We are aware...

    Hello

    Thank you for the report. We are aware of what is going on with the retrials until you get innocent. We have talked with XL with any conclusions, but I am not the person to make...
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    Hello~ Thank you for the report. We are aware...

    Hello~

    Thank you for the report. We are aware of the issue and XL is working on a fix.
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    Hello, Recently we replaced all the bad...

    Hello,

    Recently we replaced all the bad designs for the good designs for the players who had the bad design. We are aware that the good design is not in the Gila Star Design Merchant yet and...
  7. Hello~ Thank you for the report! We have made...

    Hello~

    Thank you for the report! We have made XL aware about this issue.
  8. Hey there~ Thank you for the report! I have...

    Hey there~

    Thank you for the report! I have pushed the issue to XL.
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    Hello~ Thank you for the report, we have...

    Hello~

    Thank you for the report, we have informed XL about the issue.
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    Hello~ I understand this is still happening...

    Hello~

    I understand this is still happening and is frustrating. XL was made aware of it. Sorry, that is all the information I have about this issue.
  11. Hello~ Thank you for the report. We are aware...

    Hello~

    Thank you for the report. We are aware of the issue of ArchePass XP is not credited if a mission is completed while in an instance and have informed XL about the issue.
  12. Thread: Patron Gone

    by Myru
    Replies
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    106

    Hello~ Please submit a CS ticket and they can...

    Hello~

    Please submit a CS ticket and they can help you there!
  13. Hey everyone I understand you are having...

    Hey everyone

    I understand you are having issues with how many attempts you have left on your ArchePass for this week. I also know that there might be a few misunderstands and issues mixed in...
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    Awesome! Thank you for the report, sorry for the...

    Awesome! Thank you for the report, sorry for the inconvenience of the weekly cap not resetting for Season 2.
  15. Hello~ Are you a Pirate? If not can you tell...

    Hello~

    Are you a Pirate? If not can you tell me which quests you are trying to complete for the Blue Salt Bond missions please? Just in case you were not aware, only the Supply Demands will work....
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    Hello~ I see your window says you maxed out...

    Hello~

    I see your window says you maxed out the attempts; it says 12/12. Did you finish 12 missions before the update during Season 1? If so, the weekly cap was not reset (which we told XL about).
  17. Oh so the issue is that you were completing them...

    Oh so the issue is that you were completing them so fast and didn't realize that they were completing? And/or since Season 2 began your missions were not reset?

    I just want to make sure I...
  18. Hello~ For the issue with completing 2...

    Hello~

    For the issue with completing 2 missions and only getting rewards for 1 this is known and XL has been informed. Thank you for your report.

    For the 12/12 even if you could not have done...
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    Hello~ If you want to tell me, please private...

    Hello~

    If you want to tell me, please private message me on the forums. I do not have access to tickets, so this is the best way for me :) Thank you~
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    Hello~ It is intended for the Rank 3 to not be...

    Hello~

    It is intended for the Rank 3 to not be on the General Merchant. The reason being that Hiram would not be hard to "farm" since you just need a little extra money to make every piece of...
  21. Hello~ We are forwarding the information to XL...

    Hello~

    We are forwarding the information to XL about this. Thank you for the information! :)
  22. Hello there~ I appreciate the report of this...

    Hello there~

    I appreciate the report of this issue. XL was made aware of this issue a while ago. This isn't something I can tell you "this can be fixed", that is up to XL to decide to do. I can...
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    Hello~ I do not make the calls on stuff like...

    Hello~

    I do not make the calls on stuff like compensation. I know it sucks, but please wait for a more official announcement about anything about that and when the solution is going live. I'm just...
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    Hello~ We are aware of the situation and have...

    Hello~

    We are aware of the situation and have been talking to XL for other possible fixes for the issues. Also, any issues that involve the arenas are likely all connected to the main issue.
  25. Hey I do look at the bug report forums as much...

    Hey

    I do look at the bug report forums as much as I can when I'm not working on other things for Archeage. For your report, can I get more information on this? What pass are you using it on? What...
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