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  1. PTS Server downtime, 12:30 PM PDT 07/24/17

    Good morning, folks!

    The ArcheAge PTS server will be coming down today (July 24/17) at 12:30 PM PDT for a quick maintenance.
    Downtime is estimated at an hour or less.

    Brasse
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    The forum handle is TrionBrasse, but close...

    The forum handle is TrionBrasse, but close enough, Muzzy!
    As much as I wish we could outlaw vacations (what are they again?), I guess he deserves one.
    Looking forward to this!
    Brasse
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    Please keep an eye on the official thread, which...

    Please keep an eye on the official thread, which we will update as needed!

    http://forums.archeagegame.com/showthread.php?324370-Auction-House-Lock-Cancelled-Preparing-for-3.5

    Brasse
  4. OK folks! We have located and resolved the...

    OK folks!

    We have located and resolved the issue on all platforms for all Trion games.

    As to cause, it was a cascading series of DNS errors, but beyond that it's all either unintelligible...
  5. Investigation and diagnostics still underway. I...

    Investigation and diagnostics still underway. I know it's not much of an update, but the engineers are now exploring options.
    Still no ETA.
    Brasse
  6. Side note: This issue is affecting all Trion...

    Side note: This issue is affecting all Trion games, and will have absolutely no negative affect on ongoing 3.5 prep.
    Brasse
  7. Guys, we are just as frustrated as you are. These...

    Guys, we are just as frustrated as you are. These are not internal game server issues. They are network service failures that cannot be anticipated but CAN be tackled by all hands immediately getting...
  8. We have all engineers on task, but we do not have...

    We have all engineers on task, but we do not have an ETA yet. Hang in there, folks.
    Brasse
  9. Mobile games are very serious about monetization,...

    Mobile games are very serious about monetization, that's for sure. I have spent plenty and more on the few that I already play. =)
  10. Hey there! We think it looks great, even though...

    Hey there!
    We think it looks great, even though it's not in English yet.
    Apply for the closed Beta and try it out if you're interested and let us know what you think!
    We do not have any news yet...
  11. View Post

    The following release notes contain information about the ArcheAge March 2017 Update!

    http://www.trionworlds.com/archeage/wp-content/uploads/sites/6/2017/03/improvisedbeard.jpg
    While Celestrata...
  12. Sticky: View Post

    Die folgenden Patchnotes enthalten nhere Informationen ber das ArcheAge-Update Mrz 2017!

    http://www.trionworlds.com/archeage/wp-content/uploads/sites/6/2017/03/improvisedbeard.jpg

    Allgemeine...
  13. Sticky: View Post

    Les notes suivantes contiennent des informations sur la mise jour d'ArcheAge de mars 2017 !

    http://www.trionworlds.com/archeage/wp-content/uploads/sites/6/2017/03/improvisedbeard.jpg
    ...
  14. Fresh Start Server Restarts: EU 02/06 7PM PST; NA 02/07 3 AM PST

    Hello all!

    We will restart all Fresh Start servers early next week:

    EU Prophecy: 7:00 PM PST on Monday, February 6, 2017
    NA Vengeance, Reckoning: 3:00 AM PST on Tuesday, February 7, 2017
    ...
  15. ArcheAge European Restart: 2/04/17 at 7:00 PM PST

    All European ArcheAge servers will be unavailable at 7:00 PM PST (UTC-8) on Saturday, February 4 for preventative maintenance and a server restart.

    The estimated duration for this downtime is 90...
  16. ArcheAge North America Restart: 2/05/17 at 3:00 AM PST

    All North American ArcheAge servers will be unavailable at 3:00 AM PST (UTC-8) on Sunday, February 5 for preventative maintenance and a server restart.

    The estimated duration for this downtime is...
  17. Our Devs and engineers are still investigating,...

    Our Devs and engineers are still investigating, examining crash logs and data.
    I am sorry that I do not yet have any further information at this time.
    Brasse
  18. We do not allow discussions of exploits on the...

    We do not allow discussions of exploits on the forums: #18 in our current Forum Rules.
    As a general rule of thumb: Don't exploit. You will be discovered, sooner or later (often sooner). It's not...
  19. UPDATE, 3:04 AM PST: The NA update is very likely...

    UPDATE, 3:04 AM PST: The NA update is very likely going to be delayed. We have seen the EU servers adversely affected by the latest build and are working with XL to resolve it. The issue affecting EU...
  20. Ok folks, may as well move to the new thread...

    Ok folks, may as well move to the new thread (I am going to update it instead of this one, moving forward. - unfortunately we are going to have to shut down ALL of the EU servers at 2:50 AM PST while...
  21. Bad news, I'm afraid. I've started a new thread...

    Bad news, I'm afraid. I've started a new thread to discuss the issue. The OP will be updated as we get more information.
    Brasse
  22. UPDATE #3 - 01/25/17: EU servers experiencing issues

    6:46 AM PST Update: All EU servers have been opened this morning, and are now letting in players. We'll continue to monitor for any signs of issues.

    Update 3 - 6:30 AM PST (2:30 PM GMT) - We've...
  23. ArcheAge European Server Restart - ALL SERVERS: 1/16/17 at 7:00 PM PST

    Adventurers,

    ALL North American servers will be unavailable at 7:00 PM PST (UTC-8) on Monday, January 16 for a full restart.

    The estimated duration for this downtime is 60 minutes. In-game...
  24. ArcheAge North America Server Restart - ALL SERVERS: 1/17/17 at 3:00 AM PST

    Adventurers,

    ALL North American servers will be unavailable at 3:00 AM PST (UTC-8) on Tuesday, January 17 for a full restart.

    The estimated duration for this downtime is 60 minutes. In-game...
  25. This is a temporary measure enacted in an effort...

    This is a temporary measure enacted in an effort to restore gameplay this evening, while a more permanent solution is being built.
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