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    NA Maintenance - 8 AM PDT - June 19

    Greetings,

    We're bringing ArcheAge NA servers offline for maintenance at 8 AM PDT on Wednesday, June 19th.

    This patch will be approximate ~69 MB.
    The downtime is estimated to be about 2 hours....
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    [COMPLETED] EU Maintenance - 8 AM UTC - June 19

    Greetings,

    We're bringing ArcheAge EU servers offline for maintenance at 8 AM UTC on Wednesday, June 19th.

    This patch will be approximate ~69 MB.
    The downtime is estimated to be about 3 hours....
  3. New update "Echoes of Hiram" coming end of June!

    http://www.trionworlds.com/archeage/wp-content/uploads/sites/6/2019/06/ScreenShot1271-720x500.jpg

    Can you hear the Echoes of Hiram rising in between the snow-covered mountain slopes?

    For many...
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    Failed to Load Game Data issue: You need to do...

    Failed to Load Game Data issue:

    You need to do the history file edit. Change the number to the previous builds and redownload the patch.

    Last version: 439952

    Here is a description but it...
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    Hey there again, First of all, who's getting...

    Hey there again,

    First of all, who's getting an error to log in: Plase let us know which server you're having issues and/or when does it come up.

    Second, let's clarify some things: Not all the...
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    Hey folks, We're gladly announcing EU servers...

    Hey folks,
    We're gladly announcing EU servers are live once again!
    Kind regards,
    ~The ArcheAge Team
  7. [Complete] PTS Maintenance - 1 PM UTC - June 5th

    Greetings,

    We are bringing PTS down for maintenance at 1 PM UTC on June 5th.

    We are going to update the PTS so the version matches the live servers.
    This patch will be approximate ~69 MB....
  8. Hey, We are currently working on a solution...

    Hey,

    We are currently working on a solution to this issue and as soon as we have more information, we will communicate them to you.
  9. Hey Erenorians, Servers are back online! Thank...

    Hey Erenorians,
    Servers are back online!
    Thank you for your patience and have fun playing!
    Kind regards,
    ~The ArcheAge Team
  10. Hey, Is this issue occurring only on PTS or in...

    Hey,
    Is this issue occurring only on PTS or in other servers as well?
  11. Hello Erenorians, Jakar and Taris are open...

    Hello Erenorians,
    Jakar and Taris are open again.
    Thank you for your understanding during this time.
    Kind regards,
    The ArcheAge Team
  12. Hello Erenorians, Unfortunately, we will have to...

    Hello Erenorians,
    Unfortunately, we will have to bring Jakar and Taris down once again.
    We cannot apologize enough for the inconveniences caused and we ask you - once again - for your...
  13. Hello Erenorians, Servers are back online!...

    Hello Erenorians,
    Servers are back online!
    Thank you for your patience meanwhile.
    Kind regards,
    The ArcheAge Team
  14. Hello, Jakar and Taris are having issues again...

    Hello,
    Jakar and Taris are having issues again and our team is working on it at the moment.
    We are very sorry for the inconveniences caused.
    Kind regards,
    The ArcheAge Team
  15. Thread: Survey

    by Djaya
    Replies
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    Hey Erenorians, Thank you for the feedback! It's...

    Hey Erenorians,
    Thank you for the feedback! It's great to get to know you all a bit better!
    Keep them coming!
    Kind regards,
    The ArcheAge Team
  16. Thread: Survey

    by Djaya
    Replies
    39
    Views
    3,016

    Survey

    Hello Erenorians,

    Do you know what kind of player are you?
    Help us shape the future of ArchAge by filling out this survey!
    https://forms.gle/uPZjsyWU8mDD6G6o6
    Please don't forget to put the...
  17. Hello Erenorians, We're very sorry to announce...

    Hello Erenorians,

    We're very sorry to announce that due to technical issues we will have to extend the maintenance. We're looking into an ETA of 5 more hours.

    We know and understand your...
  18. Thread: Event this week?

    by Djaya
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    Hey Stalker, It's coming with the next patch, so...

    Hey Stalker,
    It's coming with the next patch, so just after next maintenance!
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    Hello again! The connection issue has been...

    Hello again!
    The connection issue has been resolved. We are sorry for the inconvenience.
    If you still experience any problems, please let us know.
    Kind regards,
    Djaya
  20. Hello hgh, Have you tried logging again? Please...

    Hello hgh,
    Have you tried logging again? Please give us more details!
    Kind regards,
    Djaya
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    Hello everyone! We're aware of the connectivity...

    Hello everyone!
    We're aware of the connectivity issues on Aria and currently investigating the reason for it and working on fixing it.
    As soon as we have more details we will give more...
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    Hello, Thank you for the feedback! Is the issue...

    Hello,
    Thank you for the feedback!
    Is the issue still ongoing? Can you please provide more details such as the server you're playing and which dungeons you tried to enter.
    We're sorry about the...
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    Hey BlackEyedFerret, Have your guildmate...

    Hey BlackEyedFerret,
    Have your guildmate submitted a ticket already? We can only work on solving this after a ticket has been created.
    We take this issue very seriously and our Customer Support...
  24. Hey folks, Taris and Jakar are open again, we're...

    Hey folks,
    Taris and Jakar are open again, we're sorry for the long waiting and thank you for the understanding during this maintenance.
    Please let us know if you still encounter issues and hope...
  25. Hello everyone, Unfortunately, we're still...

    Hello everyone,
    Unfortunately, we're still working on Taris and Jakar but we're unable to provide an ETA. We will, though, keep you updated.
    We're sorry once again for the inconvenience and we're...
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