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  1. Heya, Unfortunately, we have to extend the...

    Heya,

    Unfortunately, we have to extend the maintenance by 2 hours.
    We'll spread information as soon as possible.

    ~The ArcheAge Team
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    Unfortunately, the maintenance will be extended...

    Unfortunately, the maintenance will be extended by 2 hours.
    We'll spread information as soon as possible.

    ~The ArcheAge Team
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    27,928

    FAQ ArcheAge: Unchained Discussion Thread

    You've got more questions to add to the FAQ?

    Have more questions? Let us know and we'll update the FAQs over the next couple of days/weeks.
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    [FR] FAQ - ArcheAge Unchained

    Quelles sont les différences entre ArcheAge et ArcheAge : Unchained ?
    Vos commentaires au fil des ans nous ont encouragés à offrir une expérience de jeu différente pour vous. ArcheAge : Unchained...
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    [DE] FAQ - ArcheAge Unchained

    Was sind die Unterschiede zwischen ArcheAge und ArcheAge: Unchained?
    Euer Feedback über die Jahre hat uns ermutigt, euch - unserer Community - ein anderes Spielerlebnis zu bieten.
    ArcheAge:...
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    FAQ - ArcheAge: Unchained

    Are you keeping the Free To Play version of ArcheAge?

    Yes, both versions of ArcheAge (ArcheAge and ArcheAge: Unchained) will co-exist. New content and updates are coming in the Fall.

    What are...
  7. View Post

    http://www.trionworlds.com/archeage/wp-content/uploads/sites/6/2019/08/AA-Website-720x500-Header.png

    Avec cette nouvelle mise à jour majeure, vous aurez la chance de découvrir un nouveau set de...
  8. View Post

    http://www.trionworlds.com/archeage/wp-content/uploads/sites/6/2019/08/AA-Website-720x500-Header.png

    Mit diesem neuen Content-Update habt ihr die Chance, das neueste Skillset auszuprobieren:...
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    New Update coming this fall!

    http://www.trionworlds.com/archeage/wp-content/uploads/sites/6/2019/08/AA-Website-720x500-Header.png

    With this new Content Update, you’ll have the chance to check out the newest Skillset:...
  10. Heya, The servers are back online. Thank you...

    Heya,

    The servers are back online.
    Thank you for your patience during that time.
  11. Heya, We gathered your feedback and sent it to...

    Heya,
    We gathered your feedback and sent it to XL.
    We'll let you know once there is news to share.
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    Heya, It is intended that some of the hero...

    Heya,

    It is intended that some of the hero quests cannot be completed by player nation heroes at this point.
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    Heya AweEzi, Thank you for mentioning it. We...

    Heya AweEzi,

    Thank you for mentioning it. We are aware of it and investigating.
    We'll let you know once there is news to share.
  14. Heya, The EU servers are back online. ...

    Heya,

    The EU servers are back online.

    Compensations are still being sent. If you've not received your compensation yet, you'll receive it within the next 24 hours.

    Thank you for the patience...
  15. Heya Qiyana. Thank you for bringing this up....

    Heya Qiyana.

    Thank you for bringing this up.
    The customer service is aware of it and will come back to you as soon as possible so you can enjoy ArcheAge again.
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    Heya Exerg, Thank you for bringing this up....

    Heya Exerg,

    Thank you for bringing this up.
    The issue should resolve during the next maintenance on PTS.
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    Heya, We've brought up your concerns about the...

    Heya,

    We've brought up your concerns about the auction house crashes to XL and the processors you're using.
    The steps in lowering the cores does appear to work but is not a long term solution,...
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    Heya Mullmar, please let us know if the issue...

    Heya Mullmar,

    please let us know if the issue still persists.
    Thank you in advance
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    Heya Chefsplash, You can find Daruda the...

    Heya Chefsplash,

    You can find Daruda the Watcher in Halcyona. It's location was moved a while ago with the introduction of the shadow invasions.
    Happy hunting ;)
  20. We are still working on the login issues. ...

    We are still working on the login issues.

    Unfortunately we do not have an ETA yet but we'll let you know once you can login again.
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    Heya, We're still working on it and will let...

    Heya,

    We're still working on it and will let you know once you can login again.

    We're going to update you in the server status thread.
  22. Heya, We are still working on the issue with...

    Heya,

    We are still working on the issue with the login.
    Unfortunately, the login server is down but we'll let you know once it is back and you can login again.
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    Heya, Thank you for letting us know. We are...

    Heya,

    Thank you for letting us know. We are aware of it and investigating.
    We'll come back to you as soon as possible.

    We'll update you in that thread
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    Heya, We are currently in preparation for...

    Heya,

    We are currently in preparation for sending the rewards.
    We'll let you know once they are being sent and ready to be received via your account page.
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    Heya Raysa, Thank you for mentioning the issue...

    Heya Raysa,

    Thank you for mentioning the issue which happened to you.
    We'd like to ask you to check your private messages as we contacted you there.

    Thank you in advance
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