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Type: Posts; User: Carendash

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  1. Replies
    130
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    14,364

    Heya, We're working as fast as possible on...

    Heya,

    We're working as fast as possible on bringing you the new content and the servers back online.
    The EU servers should be back within the next 90 minutes, if everythings works as intended...
  2. Replies
    130
    Views
    14,364

    Heya, Unfortunately we have to extend the time...

    Heya,

    Unfortunately we have to extend the time of maintenance.
    There is no ETA for it yet but we are working on it as fast as possible.

    We will come back at you as soon as there is information...
  3. Replies
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    5,467

    Sticky: Greetings, We are going to set up Festival...

    Greetings,

    We are going to set up Festival Portals to the Shadowguard event at the spawnzones of each race and in Marianople/Austera.
    The CM's will wait for you there and open up Portals to the...
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    Patch Notes - 26th of June 2019

    June Update (German Translation) | June Update (French Translation)
    these will be provided in the week

    New Zone: Eastern Hiram Mountains

    People of Erenor, are you as excited as we are? You...
  5. Thread: Patch Notes?

    by Carendash
    Replies
    22
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    2,179

    Heya, We are working on them and will provide...

    Heya,

    We are working on them and will provide them as soon as possible.
  6. Greetings, Taris and Jakar are back online. ...

    Greetings,

    Taris and Jakar are back online.

    Thank you for your patience.

    ~The ArcheAge Team
  7. Greetings, Unfortunately, the maintenance is...

    Greetings,

    Unfortunately, the maintenance is affecting the EU servers Jakar and Taris.
    Additionally, we need to have a restart for Jakar and Taris to tackle the Auction House issue.

    We are...
  8. Replies
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    11,702

    Greetings, We are sorry for the delay on the...

    Greetings,

    We are sorry for the delay on the compensations.
    Every compensation is currently in the process of being provided.
    If you did not receive any in the next 24 hours please contact the...
  9. [Complete] PTS Maintenance - 7AM PDT / 2PM UTC - 21st of June

    Greetings,

    We have to bring down the PTS for a maintenance on June 21st at 7AM PDT / 2PM UTC.

    This update will be approximate ~465 MB and includes the Echoes of Hiram update!
    If all goes well...
  10. Replies
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    2,329

    Heya, We've reached out to XL for them to...

    Heya,

    We've reached out to XL for them to investigate.
    As handled in the past, we're not restoring these items but we'll let you know about the answer of XL.
  11. Greetings, The Servers are up and running. ...

    Greetings,

    The Servers are up and running.

    Thank you for your patience!

    ~The ArcheAge Team
  12. Greetings, We are shortly before opening the...

    Greetings,

    We are shortly before opening the servers for you, right now we are going through some checks to ensure everything is up and running.

    We will let you know once they are back online.
  13. Hey Firenation, We were working on the auth...

    Hey Firenation,

    We were working on the auth servers and mentioned that there will be a short amount of time when you will not be able to login in the forums.
    Please make sure you always check the...
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    Hey Ivania, as mentioned we worked on the auth...

    Hey Ivania,
    as mentioned we worked on the auth servers and also said that you might experience a short amount of time where you could not login.
    The login is working as intended again.
    Please...
  15. Replies
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    462

    Greetings, The Logins should be working as...

    Greetings,

    The Logins should be working as intended again.
    Thank you for your patience.

    ~The ArcheAge Team
  16. Replies
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    [COMPLETE] EU Login Maintenance

    Greetings,

    We are currently working on the auth servers which could lead to not being able to login for a short amount of time.

    We will let you know once the login is working as intended again....
  17. Greetings, The PTS is back online and the...

    Greetings,

    The PTS is back online and the character creation should be working again.
    Please let us know if you see any other issue.

    ~The ArcheAge Team
  18. Replies
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    11,702

    Greetings, We are working on the compensation...

    Greetings,

    We are working on the compensation pack for all the maintenances and crashes you experienced in the past.
    While we are still working on the server stability we know you'd like to know...
  19. Replies
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    Heya, Barring any unexpected issues, we intend...

    Heya,

    Barring any unexpected issues, we intend to have PTS up for Echoes of Hiram before it goes live on EU and NA servers.

    We will let you know about a date as soon as possible.
  20. Replies
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    2,329

    Heya, We understand the frustration which...

    Heya,

    We understand the frustration which comes up when your livestock items disappear.
    Unfortunately, we are unable to reimburse livestock items, due to the many possible ways they can be lost.
  21. Replies
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    1,167

    Greetings, The NA servers are back online! ...

    Greetings,

    The NA servers are back online!

    Thank you for your patience

    ~The ArcheAge Team
  22. Replies
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    397

    PTS Marketplace Updated

    Heya,

    The Marketplace for PTS has been updated.

    Feel free to check it out!

    ~The ArcheAge Team
  23. Replies
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    Greetings, Purchases via Steam are available...

    Greetings,

    Purchases via Steam are available again.

    In case you are running into an issue where you cannot see the updated store page to purchase your desired goods, we recommend clearing the...
  24. Replies
    3
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    1,167

    NA Maintenance - 8AM PDT - June 12

    Greetings,

    We're bringing ArcheAge NA servers offline for maintenance at 8AM PDT on Wednesday, June 12th.

    This patch will be approximately ~68 MB.
    The downtime is estimated to be about 2...
  25. [COMPLETE] EU Maintenance - 8AM UTC - June 12

    Greetings,

    We're bringing ArcheAge EU servers offline for maintenance at 8AM UTC on Wednesday, June 12th.

    This patch will be approximately ~68 MB.
    The downtime is estimated to be about 2...
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