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Type: Posts; User: iArches

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    Unfortunately, there is no way to see who...

    Unfortunately, there is no way to see who specifically was having these issues through logs. However, through these technical difficulties we still got valuable data about it.

    More than likely we...
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    Sticky: Known Issues on PTS

    Hello everyone,

    We have completed the testing and have noticed a few issues on PTS' current build that we want to acknowledge we're aware of:
    Arenas are currently unavailable
    Cross-server...
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    I'm sorry some of you missed out on the PTS...

    I'm sorry some of you missed out on the PTS experience due to some issues - login or even character creation.

    I'll make note of it and bring it to the team and see what we can do!
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    We're back and getting ready to start the events...

    We're back and getting ready to start the events on PTS1!
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    Yes the events will continue on PTS1! We're...

    Yes the events will continue on PTS1! We're working on fixing the servers now.

    You can keep up to date with the server status here.
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    It seems the servers have already crashed. We're...

    It seems the servers have already crashed. We're working on bringing them back up again soon.
    We'll let you know when we get them back up!

    Sorry for the inconvenience.
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    Sticky: There are some changes: The fluffy commands to...

    There are some changes:
    The fluffy commands to teleport will not work. However, we will set up some portals for you all to get to where the next event is taking place! Sorry for that.
    ...
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    Hey KrakenHo, Thank you for bringing this to...

    Hey KrakenHo,

    Thank you for bringing this to our attention. We'll take a look to see what happened to your compensation!
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    Sticky: PTS Events Overview | March 16, 2019

    Hello everyone,

    We want to invite you to the PTS for a series of events on March 16, 2019 at 12pm PDT (19:00 UTC). We will be testing new server technology and need to gather some data. We have...
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    Resolution of Erenor Abuse

    Hello everyone,

    We've received a lot of feedback from the community about the Erenor exploit that occured earlier this year. We've brought the feedback to XL and they have assisted us in...
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    Server Testing Event

    Hello everyone,

    Our mission with ArcheAge is always to improve upon the gaming experience. We will be running tests on more modern technology to see how it functions with ArcheAge, but we need...
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    Sticky: March Update - A Quick Preview

    Hey there!

    As we already mentioned we are targeting the Relics of Hiram – March Update for next week on March 20th! Let us give you a slight preview what cool new updates are waiting for you!
    ...
  13. Hello everyone, NA Maintenance is complete! Thank...

    Hello everyone, NA Maintenance is complete! Thank you for your patience.
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    January Hero Rewards

    Hello heroes,
    We have resolved the error of January Hero Rewards not being sent. You can now find the rewards delivered via your in-game mailbox. Thank you for your patience!

    Sincerely,
    The...
  15. US servers are back live! Thank you for your...

    US servers are back live! Thank you for your patience everyone :)
  16. [Complete] ArcheAge EU Patch - 2AM UTC - 6 March

    Hello everyone,

    We will be bringing down the EU servers for maintenance at 2AM UTC on March 6th. The estimated downtime is 2 hours. The patch size will be ~69mb.

    Changes this patch:
    Small...
  17. [COMPLETE] ArcheAge NA Patch - 8AM PST - March 6

    Hello everyone,

    We will be bringing down the NA servers for maintenance at 8 AM PST on March 6th. The estimated downtime is 2 hours. The patch size will be ~69mb.

    Changes this patch:
    Small...
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    Hello everyone, We believe we've resolved this...

    Hello everyone, We believe we've resolved this error. Can you create characters on Kadum now? I'll be standing by for feedback!
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    It seems there was an issue with the Deathmaw in...

    It seems there was an issue with the Deathmaw in the Loyalty Shop. We've investigated and the issue should be fixed. You can now buy the Deathmaw and it's armor again :)
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    Archeage PTS Restart - February 21

    Hello everyone,

    We are bringing down the Public Test Server for a restart at 1pm PST on February 21, 2019. The downtime is estimated to be 60 minutes. There will be no content change, just a...
  21. Thread: Arena Fix

    by iArches
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    Arena Fix

    Hello everyone,

    The arenas have received a possible fix and should be working again! This fix should correct disconnections in arena. However, if you are still experiencing disconnects or any...
  22. When alembics are fixed and transfers are back...

    When alembics are fixed and transfers are back open, it'll be announced through official channels. We're still waiting on fixes from XL regarding those issues.
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    Hey MCBOB, This is a really old bug actually....

    Hey MCBOB,
    This is a really old bug actually. If you cancel the subscription after it charges but before the cycle actually kicks in it will drop the cycle.
    The only way to fix this is by sending...
  24. EU is back live! Thanks for your patience guys!

    EU is back live! Thanks for your patience guys!
  25. Letter from the ArcheAge Team - February 2019

    http://www.trionworlds.com/archeage/wp-content/uploads/sites/6/2019/02/aacastle.png

    Greetings, everyone.

    The team has been hard at work over the past few weeks, translating and preparing for...
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