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Type: Posts; User: Carendash

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    Regarding the Thunderwing Titan

    We've received reports about the Thunderwing Titan and that players can join, that are not even supposed to be in there.

    The team is aware of that issue and forwarded it to XL for further...
  2. Thread: Log in

    by Carendash
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    Heya, The EU servers of ArcheAge and ArcheAge:...

    Heya,

    The EU servers of ArcheAge and ArcheAge: Unchained were experiencing connectivity issues.
    The team was working on it and the servers are accessible again.

    We're very sorry for the...
  3. You can find the ArchePass Compensation Box in...

    You can find the ArchePass Compensation Box in the marketplace under Credits - Consumables.
    That includes:
    45x Diligence Coins
    7x Labor rechargers
  4. The marketplace is back online including the...

    The marketplace is back online including the ArchePass Compensation Box - Claimable once per Account.

    Thank you for your patience.
  5. The EU maintenance is done. However, the...

    The EU maintenance is done.
    However, the marketplace remains offline as it is currently being worked on.
    We'll let you know once it is coming back.

    Thank you for your patience.
  6. The maintenance for EU is done and you are able...

    The maintenance for EU is done and you are able to join the servers again.
    Thank you for your patience!
  7. We're currently looking into the Glyph Issues...

    We're currently looking into the Glyph Issues which are throwing up the error#1016.
    The team is already on it and we'll let you know once it is fixed.

    Due to this issue we have to extend the...
  8. Heya, Unfortunately you have to create a...

    Heya,

    Unfortunately you have to create a ticket for it to get your cart undone and progress through the quest.
    Please keep in mind to spawn the cart before upgrading it so the quest will complete...
  9. Heya, The NA maintenance for ArcheAge: Unchained...

    Heya,
    The NA maintenance for ArcheAge: Unchained is done!
    Jergant is also showing up as intended again.

    Thank you for your reports and patience.
  10. Heya, EU Maintenance for Unchained is over. ...

    Heya,

    EU Maintenance for Unchained is over.

    You will find the ArchePass Compensation Pack in
    Credits -> Consumables

    Thank you for your patience!
  11. Heya, The maintenance for EU of ArcheAge is...

    Heya,

    The maintenance for EU of ArcheAge is done.

    Thank you for your patience.
  12. Hey folks, Due to unforeseen issues we've got...

    Hey folks,

    Due to unforeseen issues we've got to extend the maintenance for the EU servers of Unchained by 1 hour.
    We'll spread the news once the server is back online.

    Thank you for your...
  13. Regarding ArchePass Compensation - Nov 13 Updated

    ArchePass Compensation Crate is now claimable via the in game marketplace (Found in Credits > Consumables) for characters level 40+. This crate released on Nov 13 can be claimed two times per account...
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    The grant of the compensation for Belstrom has...

    The grant of the compensation for Belstrom has been fully completed.

    Thank you for your patience!
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    Compensation for Belstrom

    As Belstrom was facing multiple days of downtime we started a double event to let you catch up and also we'll grant you a compensation pack including:


    250x Kyrios Badge
    50x Gilda Star
    10x...
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    Update: Regarding Double Everything Event ...

    Update: Regarding Double Everything Event

    Kyrios Badges are going to be removed from the double event, as they are not working as intended and not granting the doubled amount. Therefore, we're...
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    Belstrom - Double Everything Event

    Hey everyone,

    As Belstrom was offline for 3 days, we're going to be enabling a double everything event to help folks on that server catch up.
    This applies to Loot-droprate, XP, Honor, Kyrios...
  18. Heya, The issue regarding the disappearing...

    Heya,

    The issue regarding the disappearing larders was forwarded to XL who are working on a fix for it.
    Unfortunately, we cannot provide you with an ETA of when the fix is being done, but we'll...
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    Marketplace Update - November 8, 2019

    Hey everyone,

    We do not have a marketplace update this week.
    We updated the marketplace to extend the Halloween items from last week by one more week!

    Enjoy the spooky items and costumes!
  20. ArcheAge: Unchained NA Maintenance We're sorry...

    ArcheAge: Unchained NA Maintenance

    We're sorry for the delayed message.
    Unfortunately, we had to extend the time of the maintenance by 1 hour (25 minutes from now).

    Thank you for your...
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    Belstrom will be coming back online today,...

    Belstrom will be coming back online today, November 7th, at 9:30 PM UTC. The team has spent the last 3 days going through the Auction House database to ensure that there was no further issues causing...
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    The team continues to work on restoring the...

    The team continues to work on restoring the Belstrom Auction House, and cleaning up the resulting incorrect data that was created due to the issue.
    As stated previously, the server needs to remain...
  23. ArcheAge EU / NA maintenance - 07, November 2019

    Hello everyone,

    We’re bringing ArcheAge EU and NA servers offline for weekly server maintenance on November 07, 2019.

    Downtime is expected to be 2 hours for NA servers, and 4 hours for EU. ...
  24. [Complete] ArcheAge: Unchained EU / NA maintenance - 07, November 2019

    Hello everyone,

    We’re bringing ArcheAge: Unchained EU and NA servers offline for weekly server maintenance on November 07, 2019.

    Downtime is expected to be 4 hours for NA servers, and 6 hours...
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    Update: Regarding Belstrom being Offline. ...

    Update: Regarding Belstrom being Offline.


    We're currently in the process of restoring the Belstrom Auction house.

    Several deficiencies were identified related to incorrect auction data,...
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