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Type: Posts; User: Djaya

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  1. Replies
    26
    Views
    1,397

    Greetings! We haven't forgotten about the double...

    Greetings!
    We haven't forgotten about the double event but we'd like to ensure that everyone can participate in the event and therefore we need to fix some issues first but we'll let you know in the...
  2. Thread: Transfer failed

    by Djaya
    Replies
    3
    Views
    164

    Hello, We're sorry you are experiencing this...

    Hello,
    We're sorry you are experiencing this issue.
    Unfortunately, us CMs don't have access to tickets so please be patient as the Customer Support will take care of your ticket as soon as...
  3. Replies
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    287

    Hello, Unfortunately, us CMs don't have access...

    Hello,
    Unfortunately, us CMs don't have access to tickets so please be patient as the Customer Support will take care of your ticket as soon as possible.
    If you have any other issues please don't...
  4. Replies
    53
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    3,677

    Greetings, We're sorry if this package made...

    Greetings,

    We're sorry if this package made you, our loyal players, feel left out. A few months ago we had another Homecoming Warrior Package with the Relics of Hiram update, and a lot of our...
  5. Replies
    26
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    1,654

    Thank you for reporting this, we're going to fix...

    Thank you for reporting this, we're going to fix it as soon as possible and will update you.
  6. Replies
    12
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    3,362

    These screenshots look amazing! Please send more!

    These screenshots look amazing!
    Please send more!
  7. Replies
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    7,028

    Sticky: Greetings, Unfortunately, due to unforeseen...

    Greetings,
    Unfortunately, due to unforeseen technical difficulties, the event will not take place today, but tomorrow (25.06) at 5 PM UTC.
    We're very sorry about this inconvenience and hope to see...
  8. Hello again, Unfortunately, we'll have to...

    Hello again,

    Unfortunately, we'll have to extend it again, but it will be amazing once it's live!

    ~The ArcheAge Team
  9. Greetings, We will have to extend the...

    Greetings,

    We will have to extend the maintenance for 1h.
    Sorry for the inconvenience.

    ~The ArcheAge Team
  10. Replies
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    Hey folks, The NA Servers are back! Have...

    Hey folks,

    The NA Servers are back!
    Have fun!

    Kind regards,
    ~The ArcheAge Team
  11. Replies
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    [COMPLETE] NA Maintenance - 8 AM PDT - June 19

    Greetings,

    We're bringing ArcheAge NA servers offline for maintenance at 8 AM PDT on Wednesday, June 19th.

    This patch will be approximate ~69 MB.
    The downtime is estimated to be about 2 hours....
  12. Replies
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    [COMPLETED] EU Maintenance - 8 AM UTC - June 19

    Greetings,

    We're bringing ArcheAge EU servers offline for maintenance at 8 AM UTC on Wednesday, June 19th.

    This patch will be approximate ~69 MB.
    The downtime is estimated to be about 3 hours....
  13. New update "Echoes of Hiram" coming end of June!

    http://www.trionworlds.com/archeage/wp-content/uploads/sites/6/2019/06/ScreenShot1271-720x500.jpg

    Can you hear the Echoes of Hiram rising in between the snow-covered mountain slopes?

    For many...
  14. Replies
    29
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    3,679

    Failed to Load Game Data issue: You need to do...

    Failed to Load Game Data issue:

    You need to do the history file edit. Change the number to the previous builds and redownload the patch.

    Last version: 439952

    Here is a description but it...
  15. Replies
    29
    Views
    3,679

    Hey there again, First of all, who's getting...

    Hey there again,

    First of all, who's getting an error to log in: Plase let us know which server you're having issues and/or when does it come up.

    Second, let's clarify some things: Not all the...
  16. Replies
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    3,679

    Hey folks, We're gladly announcing EU servers...

    Hey folks,
    We're gladly announcing EU servers are live once again!
    Kind regards,
    ~The ArcheAge Team
  17. [Complete] PTS Maintenance - 1 PM UTC - June 5th

    Greetings,

    We are bringing PTS down for maintenance at 1 PM UTC on June 5th.

    We are going to update the PTS so the version matches the live servers.
    This patch will be approximate ~69 MB....
  18. Hey, We are currently working on a solution...

    Hey,

    We are currently working on a solution to this issue and as soon as we have more information, we will communicate them to you.
  19. Hey Erenorians, Servers are back online! Thank...

    Hey Erenorians,
    Servers are back online!
    Thank you for your patience and have fun playing!
    Kind regards,
    ~The ArcheAge Team
  20. Hey, Is this issue occurring only on PTS or in...

    Hey,
    Is this issue occurring only on PTS or in other servers as well?
  21. Hello Erenorians, Jakar and Taris are open...

    Hello Erenorians,
    Jakar and Taris are open again.
    Thank you for your understanding during this time.
    Kind regards,
    The ArcheAge Team
  22. Hello Erenorians, Unfortunately, we will have to...

    Hello Erenorians,
    Unfortunately, we will have to bring Jakar and Taris down once again.
    We cannot apologize enough for the inconveniences caused and we ask you - once again - for your...
  23. Hello Erenorians, Servers are back online!...

    Hello Erenorians,
    Servers are back online!
    Thank you for your patience meanwhile.
    Kind regards,
    The ArcheAge Team
  24. Hello, Jakar and Taris are having issues again...

    Hello,
    Jakar and Taris are having issues again and our team is working on it at the moment.
    We are very sorry for the inconveniences caused.
    Kind regards,
    The ArcheAge Team
  25. Thread: Survey

    by Djaya
    Replies
    43
    Views
    4,363

    Hey Erenorians, Thank you for the feedback! It's...

    Hey Erenorians,
    Thank you for the feedback! It's great to get to know you all a bit better!
    Keep them coming!
    Kind regards,
    The ArcheAge Team
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