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Type: Posts; User: AgentRed

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  1. Replies
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    When Gamigo took over they laid off a lot of...

    When Gamigo took over they laid off a lot of staff. So I think a lot of people are doing a lot of jobs instead of hiring more people. So I think support is a very low priority for them. Sometime it...
  2. I am a Lurker for now, just 33 more days until I...

    I am a Lurker for now, just 33 more days until I am finally free that is when my patron runs out and I have to make sure I don't get bill randomly again. I even made a ticket to make sure they...
  3. I quit back in October due to how they handle the...

    I quit back in October due to how they handle the billing cycle scandal. They were in the process of just launching AA:U. They stated billing people for AA:U "subscription" service. You probably...
  4. I can tell you why I stopped play if you wish to...

    I can tell you why I stopped play if you wish to know XD
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    Account and support on site messed up?

    I was wonder if it was just me or if the main trion/gamigo site like really messed up. Like the whole site gui is not able to use. I login and get this error:

    [The following has evaluated to null...
  6. Replies
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    3,613

    About how bad things are you need to hire more...

    About how bad things are you need to hire more support team members in case of emergency issue. Like for example back in October you had the billing cycle scandal. It was taking money out of peoples...
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    I stopped playing trion/gamigo's games for this...

    I stopped playing trion/gamigo's games for this reason and a few others. Like when they have a "sub-issue" with AA: U and they take over $500 out of your bank account without consent. Which is a lie...
  8. If you want to talk about stealing money back in...

    If you want to talk about stealing money back in October they had a billing cycle issue they took about $540 for a few years worth of patron. Blamed it on a AA:U subscription issue. There is a huge...
  9. How the hell are we suppose to do the 4000 labor...

    How the hell are we suppose to do the 4000 labor mission every day when normal people get about 2800 labor per day...

    Then the Kill 100 of hostile players a day can cause problems for other...
  10. What they really need to do is make the larders...

    What they really need to do is make the larders cheaper to make altogether. Then till they fix it, they need to reset the rates every 3 days. This will allow people to actually do packs. The other...
  11. Thread: Payment Issue

    by AgentRed
    Replies
    2
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    740

    First of all sorry to hear that you are having...

    First of all sorry to hear that you are having issues. But do not recommend spending money on Gamigo for a while till they can get their shazbot together. About a month ago I had an issue with their...
  12. Thread: Payment issue

    by AgentRed
    Replies
    8
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    805

    Summary: To sum it up above I was saying if you...

    Summary: To sum it up above I was saying if you do have to chargeback make sure you do a complaint on gamigo/trion. Like in the USA we have the Federal Trade Commission that you can report companies...
  13. Thread: Payment issue

    by AgentRed
    Replies
    8
    Views
    805

    You just go to keep pressing until you can get a...

    You just go to keep pressing until you can get a CM. If you do give up like I said if and you have to do chargeback be sure to file complaints with your government's Trade Commission. Enough...
  14. Thread: Payment issue

    by AgentRed
    Replies
    8
    Views
    805

    They had a bill cycle issue last month they took...

    They had a bill cycle issue last month they took about $540 for a few years worth of patron. Blamed it on a AA:U subscription issue. There is a huge issue with that because AA:U doesn't have that...
  15. No ETA on this D":

    No ETA on this D":
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    No the last anniversary event was full-blown...

    No the last anniversary event was full-blown aids. It was nearly impossible to complete unless you had certain mounts. I would rather have this one then the anniversary event.
  17. So far the best way to get a hold of them was I...

    So far the best way to get a hold of them was I had to constantly keep pressing the issue on their live stream and I was finally able to get a support member to look at my ticket within 15mins of...
  18. I understand what you are going through I am...

    I understand what you are going through I am about to do chargebacks my self because they stole $432 out of my bank account last week. They refunded all but $108 and then support canceled my patron....
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    I still have yet to receive a few payments from...

    I still have yet to receive a few payments from this billing cycle thief. Ben said that it should have been refunded yet I am still missing a payment plus my patron was canceled by support and it has...
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    Poll: The land grab so early will f the game in the...

    The land grab so early will f the game in the long run. In early AA everything was cheaper in gilda stars. So now it is more 16X16 and 8X8 land locking everything. So now people are going to have to...
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    Just billed for a few more years. I could really...

    Just billed for a few more years. I could really use some help on this.
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    378

    Billing Cycle Error...

    I was one of the people hit by the billing cycle issue. I was charged for a few year's worth of sub for the legacy server. Could I please get a staff member to look into my ticket 1298490
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    There were promises from trion saying they were...

    There were promises from trion saying they were going to talk with XL about it but nothing happening.
    ...
  24. Or there is a cloud gaming option 3 more alts...

    Or there is a cloud gaming option 3 more alts some cloud gaming services are like 9.99 since they are trying to get more people. Then you have the more expensive running a few cloud instances of the...
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    The issue has been resolved by Support.

    The issue has been resolved by Support.
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