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    Archeage PTS Restart - February 21

    Hello everyone,

    We are bringing down the Public Test Server for a restart at 1pm PST on February 21, 2019. The downtime is estimated to be 60 minutes. There will be no content change, just a...
  2. Thread: Arena Fix

    by iArches
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    Arena Fix

    Hello everyone,

    The arenas have received a possible fix and should be working again! This fix should correct disconnections in arena. However, if you are still experiencing disconnects or any...
  3. When alembics are fixed and transfers are back...

    When alembics are fixed and transfers are back open, it'll be announced through official channels. We're still waiting on fixes from XL regarding those issues.
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    Hey MCBOB, This is a really old bug actually....

    Hey MCBOB,
    This is a really old bug actually. If you cancel the subscription after it charges but before the cycle actually kicks in it will drop the cycle.
    The only way to fix this is by sending...
  5. EU is back live! Thanks for your patience guys!

    EU is back live! Thanks for your patience guys!
  6. Sticky: Letter from the ArcheAge Team - February 2019

    http://www.trionworlds.com/archeage/wp-content/uploads/sites/6/2019/02/aacastle.png

    Greetings, everyone.

    The team has been hard at work over the past few weeks, translating and preparing for...
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    Hey everyone, We're aware that the Name Change...

    Hey everyone,

    We're aware that the Name Change service is down. Our name change service is part of the transfer feature - once transfers come back so will name changes!
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    Hello, repeatedly updating your ticket or adding...

    Hello, repeatedly updating your ticket or adding to it does push it back into the queue. Please only update your ticket with absolutely necessary information.
  9. EU is up and early no less! Thank you for your...

    EU is up and early no less! Thank you for your patience.
  10. Hey guys, US is open once again! Thank you for...

    Hey guys, US is open once again! Thank you for your patience.
  11. [Complete] Archeage NA Patch - 8AM PST - February 6th

    Hello everyone,

    We will be bringing down the NA servers for maintenance at 8AM PST on February 6th. The estimated downtime is 4 hours.

    Changes this patch:

    Improvements to the Golden Plains...
  12. [Complete] ArcheAge EU Patch - 2AM UTC - 7 February

    Hello everyone,

    We will be bringing down the EU servers for maintenance at 2AM UTC on February 7th. The estimated downtime is 4 hours.

    Changes this patch:

    Improvements to the Golden Plains...
  13. [Complete] Archeage PTS Restart - February 5

    Hello everyone,

    We are bringing down the Public Test Server for a restart at 9:30am PST on February 5, 2019. The downtime is estimated to be 90 minutes.

    We will keep you updated if the restart...
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    Steam Wallet Payment Disabled

    Hello everyone,

    The Steam Wallet payment option has been temporarily disabled due to fraud prevention. Users who have abused this payment source by purchasing and distributing Apex have been...
  15. It was a restart and a maintenance to a database,...

    It was a restart and a maintenance to a database, there was no patch.
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    NA is now live! Thank you for understanding.

    NA is now live! Thank you for understanding.
  17. EU is now open everyone, thank you for your...

    EU is now open everyone, thank you for your patience and understanding!
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    Incorrect, this was just a server restart and due...

    Incorrect, this was just a server restart and due to the crash the need for a separate restart is no longer needed. This maintenance focused on the database which should not require a patch at all.
  19. We're looking at about another 15 minutes guys....

    We're looking at about another 15 minutes guys. Sorry for the inconvenience
  20. Replies
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    [Resolved] NA Crash

    Hello everyone,

    It seems that NA has crashed, and we will be opening it in less than an hour.

    Additionally, the restart scheduled for tomorrow will be cancelled. Thank you for your patience!
  21. Hello guys, it seems like the maintenance time...

    Hello guys, it seems like the maintenance time will be extended for just another 30 minutes longer
  22. [Cancelled] ArcheAge NA Restart - 8AM PST - February 1

    Hello everyone!

    We're bringing ArcheAge NA servers offline for a reset at 8AM PST on Friday, 1 February.

    During this restart, we also will be performing some database maintenance.
    The...
  23. [COMPLETE] ArcheAge EU Restart - 2AM UTC - 1 February

    Hello everyone!

    We're bringing ArcheAge EU servers offline for a restart at 2AM UTC on Friday, 1 February.

    During this restart, we also will be performing some database maintenance.
    The...
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    Hello guys, thank you for your understanding and...

    Hello guys, thank you for your understanding and the servers are back up!
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    [Complete] Aria Emergency Maintenance

    Hello everyone,

    We have found an issue with Aria and we are taking the world offline for an emergency maintenance. We currently have no ETA but we will update you as we get more news!

    Thank you...
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