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Type: Posts; User: ZamboniChaos

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  1. Replies
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    683

    I'm afraid we can't assist with ban appeals on...

    I'm afraid we can't assist with ban appeals on the forums. Please contact our CS team if you wish to continue appealing your ban.
  2. Replies
    4
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    1,110

    I'm afraid we can't assist with ban appeals on...

    I'm afraid we can't assist with ban appeals on the forums. Please contact our CS team if you wish to continue appealing your ban.
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    469

    Hey there, have you already submitted tickets...

    Hey there, have you already submitted tickets from the hacked accounts in question?
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    371

    Hey there! If you submit a ticket...

    Hey there! If you submit a ticket our CS team may be able to help you with this:
  5. Hey there! Your ticket is moving up the queue,...

    Hey there! Your ticket is moving up the queue, and one of our agents will reply as soon as possible. Thanks for your patience!
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    1
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    424

    Hey there! It looks like your ticket has been...

    Hey there! It looks like your ticket has been escalated so we can look into your account further and try to figure out what's happening here. We've tried to reset the transfer cooldown several times...
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    1,997

    Hey there! If you've already tried these basic...

    Hey there! If you've already tried these basic troubleshooting steps, please submit a ticket so our CS team can investigate.
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    442

    Hey there! Has your friend contacted our CS team...

    Hey there! Has your friend contacted our CS team? They'd be happy to look into this refund request.
  9. Replies
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    410

    I'm afraid we can't assist with ban appeals on...

    I'm afraid we can't assist with ban appeals on the forums. Your ticket has been escalated and our CS team will follow-up with you as soon as they can!
  10. Hey there! It looks like our CS team replied to...

    Hey there! It looks like our CS team replied to your ticket this morning and was able to help. Please update your ticket if you still need help!
  11. Replies
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    623

    Hey there! Our team is currently working through...

    Hey there! Our team is currently working through a large amount of tickets, so our response time is a bit longer than usual. However, your tickets are still moving up the queue, so our team will...
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    1,152

    Thanks for the heads up! I forwarded this report...

    Thanks for the heads up! I forwarded this report to the team so they can investigate.
  13. Replies
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    1,270

    Thanks for the heads up! I just logged a bug...

    Thanks for the heads up! I just logged a bug report for this so the team can take a look.
  14. Replies
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    581

    Hey there! Your tickets are still moving up the...

    Hey there! Your tickets are still moving up the queue, and our team will review them as soon as they can. Please keep in mind our team is working through a large amount of tickets at the moment, and...
  15. Hey folks! Our team is working on this now....

    Hey folks! Our team is working on this now. Thanks for your patience!
  16. Replies
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    698

    Hey there! It looks like our CS team responded to...

    Hey there! It looks like our CS team responded to your ticket recently and was able to fix this for you. Please update your ticket if you're still having trouble!
  17. Hey there! It looks like you've already submitted...

    Hey there! It looks like you've already submitted a support ticket, so our CS team will respond as soon as they can to provide you with further assistance.
  18. Hey there! Our team is working through a large...

    Hey there! Our team is working through a large amount of tickets at the moment, but your ticket is moving up the queue and will be reviewed as soon as possible. Thanks for your patience!
  19. Replies
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    625

    Thanks for the additional info! I forwarded this...

    Thanks for the additional info! I forwarded this to the team so they can investigate.
  20. Replies
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    589

    Hey there! I just checked our support tools, and...

    Hey there! I just checked our support tools, and your character appears to be on Rangora and was renamed to "Impi". Is that not what you're seeing?
  21. Replies
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    458

    Hey there! Your ticket is moving up the queue,...

    Hey there! Your ticket is moving up the queue, and one of our CS agents will reply as soon as possible. They're currently working through a large amount of tickets, so we appreciate your patience!
  22. Hey everyone! Are folks still seeing problems...

    Hey everyone! Are folks still seeing problems with this? If so you may want to try reinstalling Glyph if you haven't already.
  23. Replies
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    548

    Hey there! I'm afraid we can't assist with...

    Hey there! I'm afraid we can't assist with account bans on the forums. Please refer to the appeals you've opened with our CS team to continue appealing your ban.
  24. Replies
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    851

    Hi there! I'm afraid we can't assist with ban...

    Hi there! I'm afraid we can't assist with ban appeals on the forums. Our team will review your tickets as soon as possible.
  25. I'm afraid we can't assist with ban appeals on...

    I'm afraid we can't assist with ban appeals on the forums, but if you've submitted an appeal to our CS team they'll review it as soon as possible.
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