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Type: Posts; User: Tinen

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  1. Maintenance has been completed, and the NA...

    Maintenance has been completed, and the NA servers are available once again!
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    Sticky: Golden Plains Battle Test

    Hello everyone!

    During this last restart, we made some changes on the back end to how the Golden Plains battle is handled in an attempt to reduce the lag it was causing, and would like to get as...
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    Sorry for the delay folks, PTS is back online now!

    Sorry for the delay folks, PTS is back online now!
  4. Thread: Naval Arena BUG.

    by Tinen
    Replies
    2
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    238

    We have an bug in with XL in regards to the team...

    We have an bug in with XL in regards to the team chat already, and I'll have the QA team take a look at the multiple spawning issue.
  5. There are currently no plans to bring the skill...

    There are currently no plans to bring the skill queue back, as it did not work as intended.
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    The fix for this was provided along with update...

    The fix for this was provided along with update 5.1 - if the achievement hasn't updated for you, try moving it to/from your warehouse to your inventory.
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    This is an issue that we are currently looking at...

    This is an issue that we are currently looking at with XL directly. Closing this thread, and once we have reviewed this, we will provide an update.
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    These have been fixed on our end and submitted to...

    These have been fixed on our end and submitted to XL - should be reflected in an upcoming patch.
  9. We were able to clear out the old patch data, and...

    We were able to clear out the old patch data, and the new patch should be available to everyone now.
  10. Thanks for the updates folks. I'm working on...

    Thanks for the updates folks. I'm working on getting a fix in place for the missing update as quickly as possible.
  11. The patch should be available now - please let me...

    The patch should be available now - please let me know if you still are not seeing an update. To ensure that you're getting it correctly, please restart Glyph first. If you still can't see the...
  12. Regarding the Unicorn mounts - we will have an...

    Regarding the Unicorn mounts - we will have an update coming as soon as possible that will be setting their speed back to the original speed that they were released at. This change is currently being...
  13. Thanks for the heads up on this, getting it over...

    Thanks for the heads up on this, getting it over to my QA team and we'll be providing the info to XL.
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    The team is on it, and working on getting Kadum...

    The team is on it, and working on getting Kadum back online right now.
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    Because of the update during the middle of the...

    Because of the update during the middle of the hero cycle, those rewards were not provided by the system. They need to be manually provided, and should reach the appropriate players by the end of...
  16. [UPDATED] Golden Plains Battle, Snowball Arena, Arena Teams, and Unicorn Mounts.

    Greetings, everyone.

    Due to the server instability that we've seen over the past day, with the latest NA restart, we have taken the steps necessary to provide a more stable experience for...
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    This is something we've flagged for XL. The...

    This is something we've flagged for XL. The intention was to have the +4 and +5 upgrades available, but it appears that is not working correctly at the moment.
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    Nui - Server Crash 1/16

    Hey everyone,

    We are aware that Nui is showing under maintenance currently, and are working to bring it back up as quickly as possible. We'll provide updates here with any additional information...
  19. Latency during Halcyona Golden Plains Battle

    Greetings, everyone.

    We are aware of latency issues and delays with skills players experienced during the new Golden Plains Battle arena last night on EU, and expect to see similar issues during...
  20. Hey folks! We were able to get EU online earlier...

    Hey folks! We were able to get EU online earlier than anticipated, so it is open to players now!
  21. Thread: Kadum crash?

    by Tinen
    Replies
    41
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    2,445

    Kadum should be back online now.

    Kadum should be back online now.
  22. Thread: Kadum crash?

    by Tinen
    Replies
    41
    Views
    2,445

    Checking on Kadum right now, and will be getting...

    Checking on Kadum right now, and will be getting out the beating stick for the server hamster if necessary.
  23. Are you trying to connect via the Steam client?...

    Are you trying to connect via the Steam client? PTS doesn't play nice with the Steam Glyph client, and needs to be launched by the standalone Glyph client.
  24. PTS is back online!

    PTS is back online!
  25. [COMPLETE] PTS - 5.1 Update - 3:45PM PST (2345 UTC) on 1/11/2019

    Greetings, testers!

    We will be bringing the PTS offline to apply a test build of 5.1 today at 3:45 PM PST (2345). There are a few stability issues with this build, however, and the marketplace...
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