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Type: Posts; User: Tinen

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  1. Hey there everyone. We've identified the issue...

    Hey there everyone. We've identified the issue that was preventing players from being able to join arenas. Unfortunately, in order to fix this, we will need to bring the servers down for a restart....
  2. Looking into the arenas right now.

    Looking into the arenas right now.
  3. Sticky: PTS Downtime - 1/15/18 - 3PM PST (11 PM UTC) [COMPLETE]

    Greetings, testers!

    We will be bringing the PTS offline to apply the January Update today at 3 PM PST (11 PM UTC). Downtime is expected to be 1.5 hours. We appreciate your patience during this...
  4. PTS Downtime - 1/8/18 at 3 PM PST (11 PM UTC)

    Greetings testers!

    We will be bringing PTS down for an update and routine maintenance at 3 PM PST (11 PM UTC) on January 8th. This downtime is expected to last approximately 3 hours. We appreciate...
  5. Thread: Labor stipend

    by Tinen
    Replies
    9
    Views
    817

    The January stipends will be available with the...

    The January stipends will be available with the next marketplace update.
  6. ArcheAge North American Server Maintenance: 12/27/2017 at 8:00 AM PST

    Greetings, everyone! Sorry for the late notice on this!

    We will be bringing the North American servers offline for an update on Wednesday December 27th at 8 AM PST (4 PM UTC). Downtime is expected...
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    31
    Views
    2,480

    Hey there everyone, we're opening Thunderwing...

    Hey there everyone, we're opening Thunderwing back up! Appreciate your patience while we dealt with that.
  8. Thread: PTS unstable?

    by Tinen
    Replies
    4
    Views
    307

    We're going to be looking into this today.

    We're going to be looking into this today.
  9. Replies
    3
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    382

    With credit purchases - everything except for the...

    With credit purchases - everything except for the daily credit pack should transfer over to PTS. With regards to item support like that, unfortunately, due to the nature of the testing environment,...
  10. There are still connectivity issues across all of...

    There are still connectivity issues across all of NA with disconnections, but Kyrios and Aranzeb were completely unavailable for a short time. However, those servers should be allowing players in...
  11. NA Connectivity issues 12/18/17 - Aranzeb and Kyrios

    Morning everyone, we're aware of the current issue with Kyrios and Aranzeb that is making them inaccessible, and our networking team is investigating.


    Update: Thunderwing is now affected...
  12. Thread: Eco fuel

    by Tinen
    Replies
    7
    Views
    322

    http://forums.archeagegame.com/showthread.php?3350...

    http://forums.archeagegame.com/showthread.php?335021-ArcheAge-Maelstrom-Official-Patch-Notes&p=2658246&viewfull=1#post2658246
  13. Replies
    1
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    87

    It's a known issue that is being worked on. ...

    It's a known issue that is being worked on.

    http://forums.archeagegame.com/showthread.php?335021-ArcheAge-Maelstrom-Official-Patch-Notes&p=2658246&viewfull=1#post2658246
  14. Replies
    3
    Views
    382

    What was the issue you ran into? As the server is...

    What was the issue you ran into? As the server is designed as a testing platform, CS is very limited in what they can do for PTS.
  15. Thread: Corgi pets gone

    by Tinen
    Replies
    14
    Views
    769

    We're looking into the case of the missing...

    We're looking into the case of the missing corgis. Current suspects include a few animal welfare groups scattered throughout Erenor.
  16. Replies
    1
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    47,402

    Known Issues Some structures are tagged as...

    Known Issues


    Some structures are tagged as low-cost, to have the ability to rotate for a small amount of tax certificates. With these, Bound Tax Certificates are unable to be used. This is by...
  17. Replies
    1,744
    Views
    165,594

    Hey guys, we're aware of the issue with Kraken...

    Hey guys, we're aware of the issue with Kraken being down, and are working on it currently.
  18. PTS Downtime - 12/11/17 at 7 PM PST (5 AM UTC)

    Greetings, testers!

    We will be bringing down PTS for another update at 7 PM PST (NOW) on 12/11/17 (3 AM UTC 12/12/17) for a small update. This update should restore NPCs to Ezna. Downtime is...
  19. Taking a look into this. Update: After looking...

    Taking a look into this.

    Update: After looking into it - lunarite sourced from treasure chests only comes from those of Arcane/Heroic grades. It is not available via chests from Rare maps.
  20. Downtime is complete, and the cross-server arena...

    Downtime is complete, and the cross-server arena functionality is enabled for testing now. You can queue for cross-server enabled arenas directly via the Arena menu as a patron, or by visiting an...
  21. PTS Downtime - 12/7/17 at 2 PM PST (10 PM UTC)

    Greetings, testers!

    We will be bringing PTS down for a restart at 2 PM PST (10 PM UTC) on Thursday 12/7/17. This downtime is to begin bringing online the cross-server arena functionality for...
  22. Thread: Queue

    by Tinen
    Replies
    5
    Views
    521

    Okay, the queue should be gone at this point. If...

    Okay, the queue should be gone at this point. If you're still in the queue, drop out and reconnect and you should get in immediately.
  23. Thread: Queue

    by Tinen
    Replies
    5
    Views
    521

    Checking on that queue situation right now.

    Checking on that queue situation right now.
  24. The marketplace has not been updated yet for 4.0,...

    The marketplace has not been updated yet for 4.0, as called out in the known issues post.
  25. PTS Downtime - 12/2/17 at 1 PM PST (9 PM UTC) [COMPLETE]

    Greetings, testers!

    We will be bringing the PTS down to apply an updated 4.0 build on Saturday December 2nd at 1 PM PST (9 PM UTC). Expected downtime is approximately 60 minutes. We appreciate...
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