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Type: Posts; User: Djaya

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  1. Replies
    37
    Views
    15,959

    Unfortunately, the maintenance will have to be...

    Unfortunately, the maintenance will have to be extended in 1h30m.
    We apologize for the inconvenience.
  2. Unfortunately, the maintenance will have to be...

    Unfortunately, the maintenance will have to be extended in 1h30m.
    We apologize for the inconvenience.
  3. Replies
    37
    Views
    15,959

    Hello everyone, Unfortunately, the maintenance...

    Hello everyone,
    Unfortunately, the maintenance will be extended by 1 hour.
    Sorry about the inconvenience.
  4. Hello everyone, Unfortunately, we will have to...

    Hello everyone,
    Unfortunately, we will have to extend the maintenance for 1h.
    Sorry for the inconvenience.
  5. Replies
    23
    Views
    2,273

    Hello everyone, Servers are back to life! ...

    Hello everyone,
    Servers are back to life!
    Enjoy playing and let us know if you're still having any issues!
    Thank you for your patience!

    Kind regards,
    ~The ArcheAge Team
  6. Replies
    23
    Views
    2,273

    [RESOLVED] Connectivity Issues on NA Servers

    Hello,
    We are aware of the connectivity issues on NA Servers and currently working on fixing it.
    We're sorry about the inconvenience and ask for your patience while our team works on it.
    Thank...
  7. Replies
    26
    Views
    1,511

    Greetings! We haven't forgotten about the double...

    Greetings!
    We haven't forgotten about the double event but we'd like to ensure that everyone can participate in the event and therefore we need to fix some issues first but we'll let you know in the...
  8. Thread: Transfer failed

    by Djaya
    Replies
    3
    Views
    187

    Hello, We're sorry you are experiencing this...

    Hello,
    We're sorry you are experiencing this issue.
    Unfortunately, us CMs don't have access to tickets so please be patient as the Customer Support will take care of your ticket as soon as...
  9. Replies
    7
    Views
    305

    Hello, Unfortunately, us CMs don't have access...

    Hello,
    Unfortunately, us CMs don't have access to tickets so please be patient as the Customer Support will take care of your ticket as soon as possible.
    If you have any other issues please don't...
  10. Replies
    53
    Views
    3,931

    Greetings, We're sorry if this package made...

    Greetings,

    We're sorry if this package made you, our loyal players, feel left out. A few months ago we had another Homecoming Warrior Package with the Relics of Hiram update, and a lot of our...
  11. Replies
    26
    Views
    1,870

    Thank you for reporting this, we're going to fix...

    Thank you for reporting this, we're going to fix it as soon as possible and will update you.
  12. Replies
    13
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    3,814

    These screenshots look amazing! Please send more!

    These screenshots look amazing!
    Please send more!
  13. Replies
    43
    Views
    8,319

    Sticky: Greetings, Unfortunately, due to unforeseen...

    Greetings,
    Unfortunately, due to unforeseen technical difficulties, the event will not take place today, but tomorrow (25.06) at 5 PM UTC.
    We're very sorry about this inconvenience and hope to see...
  14. Hello again, Unfortunately, we'll have to...

    Hello again,

    Unfortunately, we'll have to extend it again, but it will be amazing once it's live!

    ~The ArcheAge Team
  15. Greetings, We will have to extend the...

    Greetings,

    We will have to extend the maintenance for 1h.
    Sorry for the inconvenience.

    ~The ArcheAge Team
  16. Replies
    1
    Views
    1,367

    Hey folks, The NA Servers are back! Have...

    Hey folks,

    The NA Servers are back!
    Have fun!

    Kind regards,
    ~The ArcheAge Team
  17. Replies
    1
    Views
    1,367

    [COMPLETE] NA Maintenance - 8 AM PDT - June 19

    Greetings,

    We're bringing ArcheAge NA servers offline for maintenance at 8 AM PDT on Wednesday, June 19th.

    This patch will be approximate ~69 MB.
    The downtime is estimated to be about 2 hours....
  18. Replies
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    Views
    5,137

    [COMPLETED] EU Maintenance - 8 AM UTC - June 19

    Greetings,

    We're bringing ArcheAge EU servers offline for maintenance at 8 AM UTC on Wednesday, June 19th.

    This patch will be approximate ~69 MB.
    The downtime is estimated to be about 3 hours....
  19. New update "Echoes of Hiram" coming end of June!

    http://www.trionworlds.com/archeage/wp-content/uploads/sites/6/2019/06/ScreenShot1271-720x500.jpg

    Can you hear the Echoes of Hiram rising in between the snow-covered mountain slopes?

    For many...
  20. Replies
    29
    Views
    3,871

    Failed to Load Game Data issue: You need to do...

    Failed to Load Game Data issue:

    You need to do the history file edit. Change the number to the previous builds and redownload the patch.

    Last version: 439952

    Here is a description but it...
  21. Replies
    29
    Views
    3,871

    Hey there again, First of all, who's getting...

    Hey there again,

    First of all, who's getting an error to log in: Plase let us know which server you're having issues and/or when does it come up.

    Second, let's clarify some things: Not all the...
  22. Replies
    29
    Views
    3,871

    Hey folks, We're gladly announcing EU servers...

    Hey folks,
    We're gladly announcing EU servers are live once again!
    Kind regards,
    ~The ArcheAge Team
  23. [Complete] PTS Maintenance - 1 PM UTC - June 5th

    Greetings,

    We are bringing PTS down for maintenance at 1 PM UTC on June 5th.

    We are going to update the PTS so the version matches the live servers.
    This patch will be approximate ~69 MB....
  24. Hey, We are currently working on a solution...

    Hey,

    We are currently working on a solution to this issue and as soon as we have more information, we will communicate them to you.
  25. Hey Erenorians, Servers are back online! Thank...

    Hey Erenorians,
    Servers are back online!
    Thank you for your patience and have fun playing!
    Kind regards,
    ~The ArcheAge Team
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