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  1. EU Patch - ArcheAge 5.0: November 13, 2018 at 1300 UTC (PST +8)

    Hello all,

    The European ArcheAge servers will be offline at 1300 UTC (PDT +8) on 13 November, 2018 for the ArcheAge 5.0 - Relics of Hiram patch!.

    Downtime should last 4 hours, bringing us back...
  2. North American Patch - ArcheAge 5.0: November 13, 2018 at 9:00 AM PST

    Hello all,

    The North American ArcheAge servers will be offline at 9:00 AM PST on November 13, 2018 to release the ArcheAge 5.0 - Relics of Hiram patch!

    Downtime should last 4 hours, putting us...
  3. EU Server Maintenance: November 7, 2018 at 2:00 AM UTC (PST +8)

    Hello all,

    The European ArcheAge servers will be offline at 2:00 AM UTC (PDT +8) on 7 November, 2018 for maintenance.

    The estimated duration for this downtime is 3 hours, but if we need...
  4. North American Server Maintenance: November 7, 2018 at 8:00 AM PST

    Hello all,

    The North American ArcheAge servers will be offline at 8:00 AM PST on November 7, 2018 for maintenance

    The estimated duration for this downtime is 3 hours, but we'll update this post...
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    Sticky: ArcheAge Team Letter

    https://steamcdn-a.akamaihd.net/steamcommunity/public/images/clans/6418531/0fce81623acb466610b976427994867394379b8d.jpg

    All,

    We apologize for the drastically reduced posting of our blogs and on...
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    Sticky: The following changes have been applied to the...

    The following changes have been applied to the Passives:

    http://www.trionworlds.com/archeage/wp-content/uploads/sites/6/2018/11/22.png...
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    Sticky: World Boss Equipment Synthesis With the Relics...

    World Boss Equipment Synthesis
    With the Relics of Hiram update, the synthesis system is applied to the majority of World Boss gear.

    To level World Boss gear that falls under the synthesis system,...
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    Sticky: 5.0 Relics of Hiram PTS Patch Notes

    ArcheAge: Relics of Hiram Official PTS Patch Notes

    New Skillset: Malediction
    The Malediction skillset is symbolized by Orchidna, the Demon Queen. Abyssal voices corrupting her mind unleashed a...
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    Update 4 - North American Server Crash - 10/25

    Update 4 - 7:55 PM PDT - Nui and Aria are currently down again. As previously mentioned, we'll be bringing them back online as soon as possible.

    Update 3 - 7:10 PM PDT - NA servers are back...
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    ArcheAge Downtime - 2:10 AM PDT (9:10 AM UTC)

    Hey all,

    We're working to resolve the issue that caused AA North Ameican players to be disconnected.

    Please bear with us while we look into this.

    Thanks
  11. Updated the OP with info about the most recent...

    Updated the OP with info about the most recent crash for NA servers. The team is working to get players back in soon. Thanks, all.
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    Double Everything Event - Oct. 25 - 29

    http://www.trionworlds.com/archeage/wp-content/uploads/sites/6/2018/09/AAdoubleupBlogHeader.jpg

    This weekend we're doing a Double Everything Event on all ArcheAge Legacy and Fresh Start servers. ...
  13. Looks like there are some issues so we're digging...

    Looks like there are some issues so we're digging into them now. Updating the OP.
  14. Things are looking solid so we should be in the...

    Things are looking solid so we should be in the clear. The team is keeping a close eye on everything and we'll post again if there are any more issues. Thanks!
  15. UPDATE 5 @ 3:25 PT / 10:25 PM UTC - ArcheAge Connection Issues - October 24

    Update 5 - 3:25 PT / 10:25 PM UTC - We're back online, folks. Thanks for your patience. We're continuing to go through crash logs and are working to eliminate the root cause of these crashes but it...
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    Trion Double Up Days

    https://steamcdn-a.akamaihd.net/steamcommunity/public/images/clans/6418531/5e5a816af90c8851b6ba4802dc986576febc3942.jpg

    Twice the value, double the fun... September 26 - October 3!

    Trion's...
  17. Updated OP again. Thunderwing is now really...

    Updated OP again. Thunderwing is now really unlocked but the Store remains offline for now.
  18. I've updated the OP with info on the Store being...

    I've updated the OP with info on the Store being offline. If you're unable to access the game server at all, please let us know.
  19. Update 2 - Thunderwing Unexpected Restart - Sep. 23

    Update 2 - We've now unlocked the server so players should be able to access it again. However, the store is still offline for the time being. Thanks again.

    Edited Post: Sorry for my confusion...
  20. Hey there, Sorry if this caused any stress....

    Hey there,

    Sorry if this caused any stress. Fortunately, this is a pretty common issue with software that gets regular updates. It's definitely not the last time you'll face this sort of thing if...
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    We're reaching out to XL to work with them on...

    We're reaching out to XL to work with them on getting this sorted out. No ETA to announce for a fix yet but it's something we're following up on now.
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    Hey folks, We're investigating this and will...

    Hey folks,

    We're investigating this and will get an update on our progress ASAP.
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    We can't address game account bans or suspensions...

    We can't address game account bans or suspensions on the forums. The appeals team you're in contact with will make the decision on the appeal based on what they find in their investigation. Please...
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    You can still submit a ticket by emailing...

    You can still submit a ticket by emailing support@trionworlds.com. Be sure to include that you can't submit a ticket so they can look into that as well as the issue with items.
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    We'll keep you updated here in this thread...

    We'll keep you updated here in this thread.
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