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Type: Posts; User: Carendash

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  1. Replies
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    Golden Plains Battle

    Greetings,

    As some of you noticed, the Golden Plains Battle was not showing up for the North American players and also European players were no longer participating in it.
    We are working with XL...
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    Heya, We fixed the issue and you should have...

    Heya,

    We fixed the issue and you should have been awarded with the missing credits again.
    We are sorry for the inconvenience it caused.

    Carendash
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    Heya, we are currently investigating and...

    Heya,

    we are currently investigating and fixing the issue. We will keep you posted in this thread as we've got new information.

    Carendash
  4. Replies
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    Sticky: Heya, we are currently investigating on the...

    Heya,

    we are currently investigating on the patron issue and will come up with new information in this thread.

    Carendash
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    Heya Snowleoperd, thanks for bringing this to...

    Heya Snowleoperd,

    thanks for bringing this to our attention.
    Please submit a ticket to the customer service to have a look into it and take further action on it.
    Please add as subject on the...
  6. Heya, the maintenance is over and the servers...

    Heya,

    the maintenance is over and the servers are up again.

    Carendash
  7. Heya, the patch should now be applied to...

    Heya,

    the patch should now be applied to everyone.
    If you get the message "Failed to load game data" we recommend to please follow these steps.

    Carendash
  8. [COMPLETED] ArcheAge EU Patch - 2 AM UTC - 20 February

    Greetings,

    We will be bringing down the EU servers for maintenance at 2 AM UTC on February 20th. The estimated downtime is 2 hours.

    Changes this patch:

    Patch of ~68mb

    Ayanad Disciple...
  9. [COMPLETE] ArcheAge NA Patch - 8AM PST - 20 February

    Greetings,

    We will be bringing down the NA servers for maintenance at 8AM PST on February 20th. The estimated downtime is 2 hours.

    Changes this patch:

    Patch of ~68mb

    Ayanad Disciple has...
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    Heya, i am sorry that i did not include the...

    Heya,

    i am sorry that i did not include the ETA for it. It shall be with the next maintenance.

    Carendash
  11. Replies
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    Sticky: Heya, we have been fixing the patron issue...

    Heya,

    we have been fixing the patron issue which just occurred.
    If you can not see the patron buff for now, please restart ArcheAge and log in again.
    We are sorry for the inconvenience it...
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    Heya, Thanks for your patience. We are...

    Heya,

    Thanks for your patience.

    We are having some news as you all wished for the recovery alembic.
    We are right now finalizing the last steps to bring up the known extraction system for...
  13. Replies
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    Sticky: Heya, we are currently working on fixing the...

    Heya,

    we are currently working on fixing the issue. We will keep you posted in that thread.

    Carendash
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    Heya Zarcata, wir bitten die Spieler ihre...

    Heya Zarcata,

    wir bitten die Spieler ihre Tickets, wie du beschrieben hast, nicht zu aktualisieren, da sie sonst neu angereiht werden.
    Sollte der Kundenservice sich jedoch melden, sitzt bereits...
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    Heya This guide is awesome. We would love to...

    Heya

    This guide is awesome. We would love to see more of these ;)

    Carendash
  16. Replies
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    View Post

    Heya Zarcata,

    als erstes möchten wir dir danken, dass du immernoch gute Ratschläge gibst.

    Wie im offenen Brief erwähnt, sind wir bemüht, die größtmögliche Anzahl an Fehlern/Exploits/Bugs so...
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    Heya JDebunny, we recommend creating a ticket...

    Heya JDebunny,

    we recommend creating a ticket in this case so the customer service is going to have a look into the issue and why it occurred.

    Carendash
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    Heya la louve, as the server transfers have...

    Heya la louve,

    as the server transfers have been disabled so does it affect the name change. As soon as the server transfers are being enabled again, you can use the name change service.
    You can...
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    Sticky: CHOCing news of Piero

    https://www.trionworlds.com/archeage/wp-content/uploads/sites/6/2019/02/aavalentines2019-1.png

    They say 9 out of 10 people like chocolate, Piero is person number 10 and he LOVES chocolate. But...
  20. [COMPLETE] ArcheAge NA Patch - 11PM PST - 12 February

    Greetings,

    We will be bringing down the NA servers for maintenance at 11PM PST on February 12th. The estimated downtime is 3 hours.

    Changes this patch:
    Patch of ~93mb
    Valentine's Day Event
    ...
  21. [COMPLETE] ArcheAge EU Patch - 2 AM UTC - 13 February

    Greetings,

    We will be bringing down the EU servers for maintenance at 2 AM UTC on February 13th. The estimated downtime is 3 hours.

    Changes this patch:
    Patch of ~93mb
    Valentine's Day Event
    ...
  22. Replies
    707
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    24,195

    Sticky: Heya, we are currently investigating the issue...

    Heya,

    we are currently investigating the issue regarding the patron cycle.
    We will keep you updated in this post.

    Carendash
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    Heya, we are aware that the Arena and the...

    Heya,

    we are aware that the Arena and the Golden Plains Battle are not working as intended and looking into why it is not working.
    While we are working on fixing the issue you might notice that...
  24. Heya Jax, as "Failed to load Game Data" is a...

    Heya Jax,

    as "Failed to load Game Data" is a different problem which occurred for you, we recommend following the steps listed here.
    Please give us a feedback if it did work out for you or not,...
  25. Heya, We fixed the issue with the patch which...

    Heya,

    We fixed the issue with the patch which should now be applied at everyone.

    Carendash
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