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  Click here to go to the first Archeage Team post in this thread.   Thread: We are unable to complete your purchase.

  1. #1

    We are unable to complete your purchase.

    What's up Trion, don't you want my money?
    Gamigo is where mmos go to die. We've been betrayed.

  2. #2
    Just in case a GM is around and wants to help: Incident: 141026-003230.
    Gamigo is where mmos go to die. We've been betrayed.

  3. #3
    So, anyone around? I keep trying to purchase credits and still getting the same error. Tried two different cards. Was working two days ago just fine. You may want to check out my purchase history and get me back on the gravy train.
    Gamigo is where mmos go to die. We've been betrayed.

  4. #4
    Also, I've noticed that my support ticket brings me back to an old Rift account I started back in 2012. I wonder if the screw-up with the Rift servers has something to do with this?
    Gamigo is where mmos go to die. We've been betrayed.

  5. #5
    So, it worked for just a second and allowed me to quickly buy 1 Apex, then it failed again. And now my second payment credit card has vanished in your system.
    Gamigo is where mmos go to die. We've been betrayed.

  6. #6
    ArcheAge Team
    Join Date
    Jun 2014
    Posts
    91
    Check your e-mail.

  7. #7
    Junior Member
    Join Date
    Oct 2014
    Posts
    2
    Hy,

    Could you fix my account too?

    "We are unable to complete your purchase.
    Please try again later."

    I try to buy from the shop 4-5 times a day but i got this messages all the time.

    Reference Number
    141025-002040
    Status
    Unresolved

    Thanks

  8. #8
    GM Demutig, I am unable to authorize my PayPal Account.

    141027-001216

    I want to buy 1 month Patron. Can you solve this issue for me?

  9. #9
    Senior Member
    Join Date
    Apr 2014
    Posts
    216
    I don't understand why it's designed to be purchased one at a time. Bank system usually blocks the second one.

  10. #10
    Junior Member
    Join Date
    Oct 2014
    Posts
    4
    also having this issue for around a week and a half or so. first wouldn't let me purchase credits, but now can't purchase apex either.

    Have added and tried different cards with plenty of funds available to no effect.

    "Unable to complete your purchase, please try again later." over and over

    ticket put in several days ago with no response of any kind.
    Reference # 141023-003575

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